Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with … Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customerservice experiences through the team. Supervisors also identify broader customerMore ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with … Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customerservice experiences through the team. Supervisors also identify broader customerMore ❯
Charlotte, North Carolina, United States Hybrid / WFH Options
Coinbase
throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with … Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customerservice experiences through the team. Supervisors also identify broader customerMore ❯
Somerset, South West, United Kingdom Hybrid / WFH Options
Verelogic IT Recruitment
37.5 per week, two shifts: 08:30-17:00/10:00-18:30 Overview: Our client is seeking a Tier 1 Technical Support Analyst to join their busy service desk team. This role involves providing first-line IT support across multiple sites, resolving tickets efficiently, and maintaining excellent customer service. The successful candidate will also assist with … knowledge base documentation and process improvements. Undertake training to build technical skills and certifications. What they're looking for: GCSEs (including Maths and English) or equivalent. Previous experience in customerservice or a technical support environment. Knowledge of IT systems, ticketing tools, and service desk operations. Strong communication skills and a collaborative, team-focused approach. Desirable: A … levels, BTEC, or IT-related qualifications. Microsoft 365 administration knowledge. Experience within a managed service provider (MSP). More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are looking for a motivated and technically minded individual to join our Engineering team as … a Trainee Field Service Engineer . You will become one of Apogees front-line representatives, learning to support and maintain devices across client sites, ensuring we deliver exceptional service every time. You will receive full training and coaching including a dedicated induction programme in Lincoln (with all travel and accommodation expenses covered) to give you the skills and More ❯
requisition id R258064 Keen to become part of a truly global, collaborative team of professionals? Your journey begins here. Job Title IT Audio Visual Systems Analyst Department Information Technology Service Delivery Office Location London Reports To IT Audio Visual Systems Team Leader Working Hours After initial onboarding and training, regular start times may be set as early shift (start … to the objectives of the legal practice. Members of this department are expected to fit into the firm's culture and be committed to providing a high quality of service to our customers. Role Overview As a member of the Global Audio Visual Services team in the Information Technology department, the IT AV Systems Analyst is responsible for providing … bridging system such as Cisco CMS/TMS/VQ and audio only conferencing services such as Arkadin. Administration of cloud collaboration services (e.g. Zoom, MS Teams, Webex) as service owners. Enter requests, incidents, work performed, etc. into IT ticketing system. Troubleshooting and resolve AV systems and service faults with escalation in rare instances when required. Effectively and More ❯
Fort Lee, Virginia, United States Hybrid / WFH Options
EDC Consulting LLC
on-call for remote support outside of standard business hours. Office Skills • Must have working knowledge of the MS office suite • Strong oral and written communication skills • Focus on customerservice and responsiveness, with sound customer handling skills Education or Experience: Bachelors Degree or equivalent experience, and 5-7 years of SAP experience in configuration of SAP More ❯
King's Cross, Greater London, England Hybrid / WFH Options
Nexus Jobs Limited
evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and … complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum … skills with the ability to balance multiple demands Proven ability to write effective system and process documentation ?"including business and system requirements, process diagrams, and data flow charts Exceptional customerservice skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all More ❯
evaluating the quality, efficiency, and reliability of business applications Implement CSI's technology risk management framework, including Information security, privacy, and disaster recovery. Foster a culture of trusted partnership, service, and continuous improvement Establish and meet service level commitments to support reliable and efficient daily operations Managing significant capital and operating budgets Lead and coach the ERP and … complex systems implementation projects Functional knowledge of F&O capabilities for finance, manufacturing, and supply chain Functional knowledge of CRM capabilities for the prospect to order, marketing, and field service Experience integrating ISVs with D365 Experience with connecting D365 with Azure data lake Expertise in understanding complex technology & applying it in a practical way to create business solutions Minimum … skills with the ability to balance multiple demands Proven ability to write effective system and process documentation ?"including business and system requirements, process diagrams, and data flow charts Exceptional customerservice skills follow up with clients and team members and takes the initiative to anticipate and solve problems Effective time management skills Ability to communicate effectively with all More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
First Central Services
prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customerservice skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯
Haywards Heath, Sussex, United Kingdom Hybrid / WFH Options
First Central Services
prioritisation are second nature to you You're analytical and have problem-solving skills with the ability to adopt a logical approach to resolving problems You've got great customerservice skills. After all our customers are key! You've got strong numeracy and literacy skills You're not fazed by computers and software. Competent in Microsoft applications … particularly Excel. Behaviours: You're customer focused and passionate about achieving the right customer outcomes. After all people are at the heart of everything we do! You're self-motivated, proactive and enthusiastic You've a flexible approach to work and adopts a positive attitude, embracing, embedding and incorporating the Company values You're passionate about reducing the More ❯
and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes with a high degree of AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car loan market. This is a high-impact role for … owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Building scalable processes, policies, and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering in-market results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology … other partners critical to collections and recoveries. Recruiting, coaching, and leading a high-performing team while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. More ❯
Washington, Washington DC, United States Hybrid / WFH Options
Nextgen Solutions Corporation
Site Recovery, Recovery Vaults) Networking (vNets, Subnets, Express Route) Virtual Machines Liaise effectively with 3rd party suppliers and support providers to ensure issues and solutions are provided within expected service levels. Create supporting documentation for various audiences with the ability to multi-task and be creative and innovative in a dynamic, fast paced team environment. Knowledge of RESTful API … is a Must Qualifications Minimum (3) years of experience in design and maintenance of public/Gov cloud solutions with a focus on Microsoft Azure (Gov preferred) IaaS, PaaS service like Database services, Kubernetes etc. Understand the terminologies and how to navigate IP subnetting, Network Security Groups, routing, Azure Firewall, load balancing, DNS, and other networking concepts and protocols … written, and oral communication skills Logical and efficient, with keen attention to detail Highly self-motivated and directed. Ability to effectively prioritize and execute tasks while under pressure. Strong customerservice orientation. Experience working in a team-oriented, collaborative environment Required/Desired Skills Minimum (3) years of experience in design and maintenance of public/Gov cloud More ❯
Southend-on-Sea, Essex, England, United Kingdom Hybrid / WFH Options
Nextech
IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing a mix of … Supporting and maintaining client IT systems across a variety of environments Installing and configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customerservice and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active More ❯
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
IT Support Engineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT Support Engineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing a mix of … Supporting and maintaining client IT systems across a variety of environments Installing and configuring new hardware and software solutions Escalating complex issues to senior engineers where necessary Providing excellent customerservice and building strong client relationships Technical Requirements: Experience supporting both Windows & MacOS environments Hands-on knowledge of Microsoft Azure and Office 365 administration Strong understanding of Active More ❯
Portsmouth, Virginia, United States Hybrid / WFH Options
MicroHealth, LLC
Location: Norfolk Naval Shipyard (NNSY) CIO C109, Portsmouth, VA 23709 Disclaimer: Candidates who do not meet the minimum requirements will not be considered Responsibilities: Provide comprehensive desktop support and service desk operations, troubleshooting hardware and software issues across Windows and macOS platform Support Microsoft 365 applications and services including Outlook, Teams, OneDrive, and SharePoint Utilize remote support tools such … applications and services Experience with ticketing systems and ITIL processes Knowledge of Active Directory and user account management Basic networking knowledge (TCP/IP, DNS, DHCP, VPN) Effective customerservice and problem-solving abilities in high-pressure environments Qualifications: Required Education: Associate Degree in Information Technology, Computer Science, or related field Required Certification: CompTIA Security+ 4+ years' experience More ❯
Portsmouth, Virginia, United States Hybrid / WFH Options
MicroHealth, LLC
Location: Norfolk Naval Shipyard (NNSY) CIO C109, Portsmouth, VA 23709 Disclaimer: Candidates who do not meet the minimum requirements will not be considered Responsibilities: Provide comprehensive desktop support and service desk operations, troubleshooting hardware and software issues across Windows and macOS platform Support Microsoft 365 applications and services including Outlook, Teams, OneDrive, and SharePoint Utilize remote support tools such … applications and services Experience with ticketing systems and ITIL processes Knowledge of Active Directory and user account management Basic networking knowledge (TCP/IP, DNS, DHCP, VPN) Effective customerservice and problem-solving abilities in high-pressure environments Qualifications: Required Education: Associate Degree in Information Technology, Computer Science, or related field Required Certification: CompTIA Security+ 2-4 years More ❯
of various alternatives and take appropriate actions to restore services in the event of system outages Ability to explain the technical implications of various alternative solutions to management Strong customerservice orientation, proven dependability, promptness, and a solid attendance history Ability to perform in a highly motivated, self-directed, and well-organized manner to handle multiple assignments concurrently. … services for the connected world. Our lifestyle and housing solutions help leading brands grow revenue, manage risk and provide a great experience for their customers. We support, connect and service over 300 million consumers worldwide, helping people get more value from their connected devices, vehicles and homes. Assurant is a proud member of the Fortune 500, with decades of More ❯
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Matrix
business, with full ownership of the D2C P&L. This is a pivotal leadership role, driving the entire digital ecosystem for Cowshed, with responsibility for online sales, performance marketing, customer experience, CRM, and digital brand storytelling. You’ll be a strategic thinker with strong commercial instincts, ready to shape and deliver a digital strategy that drives growth and deepens … someone who can flex between big-picture thinking and detail, who knows how to optimise performance, and who cares about both the commercial impact and the quality of the customer experience. We want someone on a C-suite trajectory, with the vision, leadership, and breadth of capability to match - and the practical, operational mindset to back it up. You … ll have strategic and operational control across: Cowshed.com (UK + US), powered by Shopify Plus CRM (Klaviyo; ~200K contacts) Amazon (UK + US stores) trade.cowshed.com, our wholesale self-service platform for independent B2B customers Community/influencer marketing strategy development Future growth via TikTok Shop and new platforms This isn’t a “maintain the machine” job. It’s a More ❯
and calculation logic Engaging with key stakeholders, including the client team, incumbent support personnel, and technical teams The Ideal Candidate Strong analytical and problem-solving abilities Excellent communication and customerservice skills Self-motivated with a collaborative, team-oriented mindset Solid understanding of financial planning and reporting processes Critical thinking and attention to detail Experience & Skills Required: 5+ More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯
Employment Type: Permanent, Part Time, Work From Home
newport, wales, united kingdom Hybrid / WFH Options
Motability Operations
to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯
bristol, south west england, united kingdom Hybrid / WFH Options
Motability Operations
to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯
bath, south west england, united kingdom Hybrid / WFH Options
Motability Operations
to join our team in Bristol on a full-time, permanent basis. The Fleet Control Platform Specialist is responsible for managing, configuring, and supporting the partner platform used for service, maintenance, and repair (SMR) activities, including downtime management. This role ensures that platform rules, workflows, and user access are maintained to support accurate, compliant, and cost-effective decision-making. … as the key point of contact for all platform-related queries. By enabling effective platform use, and driving continuous improvement, the role supports SMR efficiency, cost control, and consistent service delivery across the network. Key Responsibilities Platform Management and Technical Oversight Maintain and configure the SMR platform to support accurate, compliant, and cost-effective decision-making. Ensure platform rules … Identify opportunities for system enhancements and support continuous improvement initiatives Qualifications You're a detail-oriented and technically confident professional with experience supporting and managing operational platforms - ideally within service, maintenance, or fleet environments. You understand how to configure systems, maintain data accuracy, and manage user access to enable smooth, compliant, and cost-effective operations. With a focus on More ❯