276 to 300 of 801 Remote/Hybrid Customer Service Jobs

services, healthcare organizations, and large enterprises across North America. We're a small team (~20 people), remote-first, and growing fast. The work is customer-facing, technically demanding, and genuinely novel — there is no playbook yet, and we're writing it in real time. We call our delivery model … show up. About the Role As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes Most engagements start in engineering. ...

Client Success Manager, Customer Experience - 1 year FTC London, England, United Kingdom (Hybrid) Job Description Building on several years of growth, Ipsos has ambitious targets for the future. The CX Service Line has an enviable client list, award winning programmes and as industry recognised leaders we are driving … change both in Ipsos and the wider CX world. The Client Service team holds the overall relationships with clients across our accounts and includes a combination of Insights, Professional Services and Client Success specialists. Client Success at Ipsos CX is all about getting the best ...

buses, nearly 400 Underground stations, around 300 rail stations (Overground, DLR, Elizabeth Line and suburban services), 4,000 Oyster Card outlets, seven customer‐service centres, and 24 river‐boat boarding points. Drawing on over 30 years of experience in urban public‐transport solutions, Indra will manage and evolve … scale transformation programme. This role will serve as the primary point of contact for all Reporting & BI activities, acting as the bridge between the customer, business stakeholders and internal delivery teams. The BI & Reporting Delivery Manager will be responsible for driving the reporting strategy, coordinating multidisciplinary teams, managing priorities ...

central Coventry, this is a newly created position offering the opportunity to play a key role in maximising sales from both new and existing customer opportunities. You will work closely with the wider sales team, proactively following up warm leads, quotations and appointments, developing new opportunities and ensuring customers … opportunities to generate additional business. Developing relationships with new and existing customers via telephone and other communication channels. Providing a consistently high level of customer service and ensuring a positive customer journey. Managing and updating the CRM system , ensuring all customer and sales activity is accurately ...

About the role 2nd Line Service Desk Engineer | London (Hybrid) | Supporting US operations with 1-9pm shifts The Opportunity We'relookingfor an experienced2nd Line Service Desk Engineerto join our Technology team.This is a critical role providing high-quality technical support to colleagues across our business, with … particular focus on supporting users in the United States. Working as part of our Service Desk function,you'llbe responsible forinvestigating,troubleshootingand resolving a broad range of IT issues, ensuring an exceptional user experience andmaintaininghigh service standards across the organisation.This role is ideally suited to someone who enjoys ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … well invest in you!.? Job Description Here at Version 1, we are currently recruiting for a ServiceNow Developer to join our thriving managed service practice. If you want to be involved in delivering value, innovation, and excellence with our customers, we would love to hear from you. ASPIRE ...

report locally out of any of the SHI UK locations.**Role Description***Include but not limited to;** Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.* Maintain network standards, policies, and best practices to ensure consistency, reliability, and security across the organization.* Collaborate … maximum uptime.* Use network tools for administration, maintenance, automation, and visualization reporting.* Provide support services to customers for specific IT related issues.* Adhere to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.* Configure Network equipment and execute changes while ...

support services. Proven ability to work autonomously, manage competing priorities, and take ownership of complex technical issues. Excellent troubleshooting, analytical, problem-solving, communication, and customer service skills. Experience working in secure, highly regulated environments, ideally within the defence, aerospace, or advanced technology sectors. Nice to have: Experience administering ...

audit systems, helping to keep services reliable, secure and effective for auditors. The postholder will support day-to-day operations, controlled system change and service improvement. The role helps ensure audit technology supports audit delivery while meeting NAO security, privacy and governance requirements. As an Application Support Analyst … will work with NAO colleagues and third-party suppliers to resolve issues, support releases and upgrades, maintain clear documentation and identify improvements from service data, user feedback and recurring incidents. Key responsibilities: • Provide high-quality application support for users, taking ownership of incidents and service requests through ...

Service Desk – 3rd Line Engineer Reports To: 3rd Line Team Leader (Head of IT Infrastructure) Location: Wilmslow/Hybrid/Remote Hours of Work : Mon–Fri, staggered start/finish times between 8am and 6pm. Occasional work outside these hours may be required to support change windows or incidents … TOIL applies. The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. It's a busy, dynamic, fast-paced team supporting Citation Group's multiple business units across the UK, Canada, and Australia. As a member of the 3rd Line ...

improve business processes. Support UAT, releases and ongoing system improvements. Experience needed; Commercial experience configuring Microsoft Dynamics 365. Experience across modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding ...

required. Act as a primary network technical authority during major incidents, coordinating resolution activity across multi-disciplinary teams including infrastructure, security, application, and service management functions. Act as a technical point of expertise, providing advice, guidance, and training to improve and enhance services for end users. Support the Network … resolution, communication, Root Cause Analysis (RCA) and Post Incident Reviews (PIR). Develop incident runbooks, continuity plans and mitigation strategies to reduce risk, improve service resilience and support secure cloud and on-premises environments. Service Management, Automation & Technical Leadership Lead the monitoring, observability, performance and capacity management ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems … Product Design makes up over half of our design disciplines, working in tight-knit squads alongside research, product, engineering and data to solve real customer problems at scale. We design for the "magic moments" We’ve built a bank that feels human, not just functional. Our product ...

expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Account Manager to join our diverse, customer-focused team! As an Account … will serve as the primary point of contact for a portfolio of existing SaaS customers, partnering closely with cross-functional teams to deliver exceptional customer outcomes. You will maintain and grow customer relationships, drive product adoption, manage renewals, and identify strategic expansion opportunities that deliver measurable business value. ...

care, specifically in home care settings. This person will undertake regular comprehensive reviews of care documentation and all quality and compliance elements for our service, ensuring that things are done, done to a high standard and done on time. Systems are in place, but they need to be more … Access Learning Access Care Compliance Become the in-house superuser on our preferred electronic care planning and EMAR system, enabling you to ensure our service is using the systems to true potential and as efficiently as possible. Compliance Undertake compliance checks for the service in line with ...

Infrastructure projects in conjunction with the Infrastructure Project Manager Manage the build and implementation of technical solutions in accordance with approved Technical and Service Designs ensuring adherence to established change management processes Work with the Technical Development Manager and other relevant contacts to provide CAA with technical direction, both … assure CAA that any proposed changes to the technical architectures will meet the overall business requirements without placing the business at risk Development of service requirements and transition planning in conjunction with the Technical Development Manager and Service Transition & Quality Lead Provide technical mentoring to ISD staff where ...

help new and existing customers discover the value Monzo can bring to their financial lives.* Using quantitative and qualitative data to identify opportunities, understand customer behaviour and make informed design decisions.* Turning customer and business problems into clear hypotheses, designing experiments and using what you learn to shape … what we do next.* Bringing exceptional visual and interaction craft to our web experiences, creating work that feels unmistakably Monzo while driving meaningful customer and commercial outcomes.* Tackling complex and ambiguous design challenges, balancing customer needs, business goals and technical constraints to create simple, effective experiences.* Defining compelling ...

power of one of the world’s leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need, instantly … responsibility, and working at enterprise scale. What you will be doing Acting as a final escalation point for complex technical issues Maintaining and improving customer IT infrastructure, including patching and upgrades Designing, implementing, and supporting technical solutions across server, cloud, and network environments Contributing to infrastructure change, system improvements ...

automation to enhance audit quality, efficiency, and value for money. Key responsibilities: Provide high-quality application support for users, taking ownership of incidents and service requests through to resolution or escalation. Investigate application issues, identify recurring problems, support root-cause analysis and agree fixes or workarounds with technical teams … leaver activity, access changes and periodic access reviews, ensuring least-privilege access and clear audit evidence. Monitor application availability, performance, capacity, data quality and service trends, using insight to identify risks and recommend improvements. Support incident, problem, change, release and knowledge management processes, including controlled configuration changes, maintenance ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Newcastle Strategic Solutions Limited is seeking an IT Service Desk and Support Manager to lead a high-performing IT support function. You will balance customer service with governance and compliance while shaping how colleagues experience technology. You will also drive improvements in self-service, knowledge management … service portals, working with incident, problem and service improvement teams to deliver value across the organisation. #J-18808-Ljbffr ...

customers, ensuring exceptional outcomes and a seamless experience from start to finish. This role will involve working onsite three days per week at a customer location in Central London, alongside hybrid working arrangements. What You'll Be Doing As a Professional Services Engineer, you'll lead and support … with Project Managers to ensure projects are delivered on time and within budget. Collaborating with Solutions Consultants and Technical Architects to design and implement customer solutions. Providing detailed project handovers to Service Desk teams. Creating and maintaining technical documentation, knowledge base articles, and standard operating procedures. Maintaining accurate ...

customers, ensuring exceptional outcomes and a seamless experience from start to finish. This role will involve working onsite three days per week at a customer location in Central London, alongside hybrid working arrangements. What You'll Be Doing As a Professional Services Engineer, you'll lead and support … with Project Managers to ensure projects are delivered on time and within budget. Collaborating with Solutions Consultants and Technical Architects to design and implement customer solutions. Providing detailed project handovers to Service Desk teams. Creating and maintaining technical documentation, knowledge base articles, and standard operating procedures. Maintaining accurate ...