Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships and More ❯
Lincoln, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Apogee Corporation**
Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS Are you a confident, results-driven sales professional with a passion for building client relationships and More ❯
to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to … deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full … on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and More ❯
to track performance Recruiting and training new members of the team Event Related Responsible for event delivery - with end-to-end accountability for operational management of all events including customer journeys and improving onsite experience Developing and monitoring clear project operational milestones Maximising the profitability, sustainability, and quality of each event through effective project and cost management, costs to … deliver target profit margins Focusing on continuous improvement: learning from other events, customer feedback groups, industry technology and innovations Managing end-to-end delivery of events each year of varying size, format, and complexity across a range of geographies Responsible for risk and compliance at events - ensure security plans are adhered to and that each event has a full … on ROI Monthly reporting of costs vs revenues and detailed budgets and explanation of monthly variances with the Event Operations Director Adding value to the bottom line and the customer experience through innovative operations solutions and by establishing new profitable, distinct features at events. Highlighting clear financial and operational milestones with teams and cross departments KEY INTERFACES Venues and More ❯
KPIs, including pipeline generation, deal conversion rates, and revenue targets for new verticals. Tracking and reporting on business development activities using Salesforce CRM. Analysing market trends, competitor moves, and customer feedback to refine vertical strategy continuously. What you'll need 3+ years in business development within a B2B SaaS environment. Proven track record of breaking into new markets or … it's an exciting time to join AccountsIQ. With a strong focus on growth and expansion, we're poised to elevate both the AccountsIQ product and the level of service we provide to our customers. We're looking for passionate, talented individuals to join our Account Management team to maximise revenue and deliver exceptional service to our customers More ❯
Westminster, Greater London, England Hybrid / WFH Options
Parliamentary Digital Service
meet their strategic and business objectives. Supports the design, implementation, and maintenance of digital identity platforms, aligned with the department's strategic objectives and focused on providing an excellent customer service. Provide expert technical guidance on digital identity technologies, methodologies, and best practices. Collaborate with stakeholders to understand business requirements and design scalable and resilient digital identity solutions. Evaluate … infrastructure. Provide support to resolve complex technical issues, providing guidance and resolution to ensure minimal disruption to services. Support a strong working relationship with 3rd party suppliers and managed service providers contracted to deliver services to Parliament. Represent Digital Infrastructure at PDS forums and liaise with other teams and 3rd parties as required. What you will need: As a … time, considering the needs of the situation, priorities, constraints, and the availability of necessary information. You have first-hand experience of owning relationships with third-party solutions or managed service providers to deliver user friendly and cyber secure solutions which are cost effective and sustainable. About the team: You will be part of a specialist team within the Platforms More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Forrest Recruitment
reporting to the Team Manager Working in a fast-paced environment with a lovely atmosphere and varied duties Taking calls from customers who are needing assistance with an installation, service or repair Scheduling a team of 12 Engineers on a daily basis Updating client records and a variety of portals with the progress of each job Raising invoices for … at fast pace and learn quickly. You will need to have strong communication and organisational skills with the ability to work to deadlines whilst providing the highest level of customer service. Excellent benefits including 25 days holidays + bank holidays, free parking, opportunity to work hybrid. For further information about this role, please call Leanne at Forrest Recruitment for More ❯
services excel across infectious disease, cardiometabolic & informatics, toxicology, and consumer diagnostics. One key function in Galway is Global Business Services, providing shared services in finance, purchasing, quality, technical, and customer services for EMEA. Various management teams oversee the supply of rapid tests-from HIV to diabetes to COVID-19-delivering to patients worldwide. Position Summary Point-of-care diagnostics … commercial teams via phone, web tools, and email. It involves guiding on product use and resolving user issues, ensuring compliance with medical device and diagnostics regulations. Responsibilities Handle inbound customer calls and emails professionally and courteously. Manage group mailboxes, ensuring inquiries and complaints are addressed promptly. Provide first-level troubleshooting support for product complaints by analyzing issues and asking … following guidelines. Communicate investigation results to customers via reports and calls. Address complaints within target timelines aligned with KPIs. Identify opportunities for process improvements to enhance team performance and customer experience. Develop expertise in product areas and share knowledge within the team. Adhere to Quality System processes. Maintain readiness to work remotely if needed. Perform other duties as assigned. More ❯
markets and to be recognized by customers and respective industry stakeholders as the trusted provider of 'Software for Life' and as an ambassador for technology, product innovation, quality, and customer service. Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a … is our employee base. As such we strive to provide our team with a fantastic working environment and an enriching career, which we know will translate into world class service to our valued clients. This allows Jonas Software to maintain and extend our lead as the premier software and services provider in each of our markets. If being part More ❯
Newcastle upon Tyne, United Kingdom Hybrid / WFH Options
NHS Business Services Authority
support them to rationalise highly complex technical information transforming it into understandable content for others to work with What do we offer ? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development … lifecycle of a security solution implementation, including technical and non-technical aspects. This includes the migration of services across suppliers and closely with Technical Architects ensuring the solution and service design is successfully translated, built delivered and operated to meet security and business requirements11. Supports the strategic direction of the Cyber security operation function by assisting with the development … staff and Third Parties to ensure that security standards, governance and processes are in place for producing and maintaining up to date, comprehensive, comprehensible documentation which will include IT service security blueprints for all systems and services.17. Identify opportunities, engaging and fostering relationships and partnership working within the organisation, and with third parties, identify and deliver value to the More ❯
to gather requirements for and assist in the delivery of the SharePoint Online platform. You will be the SME for the Microsoft Collaboration ecosystem, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint related work. There will be instances where the post holder will … maintenance, migration and project related activities. Essential Experience: Relevant Microsoft 365 certifications Proven experience as a SharePoint/M365 Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes Knowledge of SharePoint and M365 security models, permissions, and user authentication methods Experience with SharePoint operations and processes Experience of Power Apps/Power Platform Proficiency in PowerShell More ❯
UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Cloud Decisions
UK, USA, and globally. The Role You will work with custom Dynamics 365 CRM/CE and Power Platform solutions, focusing on technical architecture, development, and delivery within a customer-facing environment. Understand customer's intent and existing architecture; propose solutions to business problems and processes. Design TDD and FDD documents and secure stakeholder approval. Collaborate with developers … optimize performance tuning possibilities. Essential Technical Skills: Experience with Dynamics 365 CRM/CE architecture and capabilities at an enterprise level. Design and development experience in Dynamics 365, including Customer Service. Power Platform development skills (Power Apps Portals, Model-Driven/Canvas Apps), Dataverse, Power Automate. Hands-on experience customizing and extending Dynamics CE. SQL Server experience, including SSRS … migration projects. Power BI expertise. Senior-level development experience in Dynamics 365/CE customization. The Benefits: Competitive salary, bonuses, private medical insurance, employee assistance, income protection, death in service cover, group pension with enhanced contributions, flexible and remote working, and access to some of the UK's most exciting transformation projects, often led by Microsoft regionally. More ❯
West Malling, Kent, United Kingdom Hybrid / WFH Options
Lumina Energy
Engineer to provide end-to-end support for VIP customers at Cantium Business Solutions. This role involves working within the VIP Support team to deliver top-quality, technically advanced customer service. Why Join CSG? CSG aims to be recognized as the global leader in Education and Public Sector services, operating in 86 countries with 1,800 staff across … user-specific settings, and provide hands-on support to familiarize users with their technology. Act as the first point of contact for VIP support requests via phone, inbox, or service ticket, ensuring swift resolution or escalation while maintaining excellent service levels. Maintain accurate documentation, FAQs, and user guides to enable VIPs to resolve minor issues independently. Collaborate with … aiming to resolve issues at the first point of contact. Provide feedback based on incident and request trends to improve services, processes, and user satisfaction. Uphold the company's customer-focused, fast, connected, and insight-driven service culture, ensuring professionalism in every interaction. What We Offer 25 days of annual leave plus bank holidays An additional day off More ❯
Consultant at BUI, you will be responsible for driving sales and revenue growth by identifying and closing new business opportunities, building and maintaining relationships with customers, and providing exceptional customer service. Responsibilities Lead Generation: Respond to incoming business enquiries while proactively networking and generating self-sourced leads Business Growth: Identify new business opportunities within the UK and Ireland region. … and fostering long-term relationships. Client Engagement: Build and sustain strong client relationships through both telephone and face-to-face interactions, ensuring a solution-based approach to selling security service Technical solution selling across multiple Microsoft, Cyber Security and Networking products and services. Work closely with Strategic Vendors, including Microsoft to uncover and build on new opportunities. Understand and … position Microsoft programs to assist with driving Usage/Consumption growth. Improve customer satisfaction with enterprise customers and own key Customer Executive-level relationships. Build and maintain relationships within an assigned account base of existing customers. Facilitate the introduction of BUI products and services technology capabilities, and drive the sale of technical products, programs and/or services. More ❯
to gather requirements for and assist in the delivery of the SharePoint Online platform. You will be the SME for the Microsoft Collaboration ecosystem, with a particular focus on customer services and business processes. As the SharePoint SME for the organisation, you will provide input to all SharePoint related work. This is an opportunity for an experienced SharePoint Online … administrator to be involved in establishment of a service from the ground up, bringing with them best practice and adoption experiences. There will be instances where the post holder will be required to work evenings and weekends for maintenance, migration and project related activities. The Successful Applicant Essential: Relevant Microsoft 365 certifications Proven experience as a SharePoint/M365 … Administrator, with a strong understanding of SharePoint architecture, configuration, and customer processes Knowledge of SharePoint and M365 security models, permissions, and user authentication methods Experience with SharePoint operations and processes Experience of Power Apps/Power Platform Proficiency in PowerShell Desirable: Familiarity with third-party SharePoint tools and applications. E.g. Sharegate ITILv3 (or above) certification. What's on Offer More ❯
their participation in various structured networking/social formats. Ensure VIPs are looked after and participate in the proposed networking/social programme. Ensure that VIPs have a superior customer experience throughout the campaign. Work with the event sponsors to maximise the participation of their clients in the event. Administration work in the lead up to the event, including … loyalty. Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats. Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team. Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes. Qualifications … network with senior industry figures Hardworking and diligent Strong analytical skills Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service. Time management with an ability to multi-task and attention to detail Enthusiasm and a collaborative mindset More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Guidant Global
their participation in various structured networking/social formats. * Ensure VIPs are looked after and participate in the proposed networking/social programme. * Ensure that VIPs have a superior customer experience throughout the campaign. * Work with the event sponsors to maximise the participation of their clients in the event. * Administration work in the lead up to the event, including … loyalty. * Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats. * Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team. * Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes. Qualifications … network with senior industry figures * Hardworking and diligent * Strong analytical skills * Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service. * Time management with an ability to multi-task and attention to detail * Enthusiasm and a collaborative mindset More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Guidant Global
their participation in various structured networking/social formats.* Ensure VIPs are looked after and participate in the proposed networking/social programme.* Ensure that VIPs have a superior customer experience throughout the campaign.* Work with the event sponsors to maximise the participation of their clients in the event.* Administration work in the lead up to the event, including … loyalty.* Help to organise VIP Dinners, Breakfast Briefings and Closed-Door Meetings and securing VIP attendance at these functions and formats.* Support to deliver the One to One Meeting Service, (physical and digital) in conjunction with the sales team.* Work closely with the team to validate the eligibility of incoming requests for VIP (and other key stakeholder) passes. Qualifications … network with senior industry figures* Hardworking and diligent* Strong analytical skills* Proven ability to use initiative when required and to go 'above and beyond' in order to deliver excellent customer service.* Time management with an ability to multi-task and attention to detail* Enthusiasm and a collaborative mindset More ❯
Lexington, Kentucky, United States Hybrid / WFH Options
Indotronix International Corp
smooth running of all assigned projects. Advise leadership about the project portfolio, status, budget, and resource planning for delivering strategic business projects. Establish and nurture positive relationships with and customer organizations. • Responsible for the development, execution, and ongoing maintenance of the project management plan for each assigned project. This includes scope, schedule, cost, quality, communication, resource, issues, risks, change … throughout the project life cycle (planning, detailed design, construction, close out and turnover to operations) on assigned project portfolio, which include: • Routinely manages to large third-party contract (transmission service request, generation interconnection) projects where development, design, procurement, and construction do not follow standard practices; planning is a crucial aspect of these projects. • Develops, manages and controls approximately … storm role. This is a special assignment that comes into play during storms and other emergencies when the company needs to restore power or respond to other issues affecting customer service. This role may necessitate the need to work after-hours, outside of your normal schedule. • The company reserves the right to determine if this position will be assigned More ❯
Skipton, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Skipton Building Society
React.js Developer s to join ou r cross-functional engineering team at Skipton Building Society. This is a fantastic opportunity to contribute to impactful front-end projects that power customer facing and internal platforms across one of the UKs top building societies. Youll be hands-on in building responsive, accessible, and elegant user interfaces using React.j and Type Script … we do. We believe success comes from great people and treating everyone as individuals. Our values; Trust, Ownership, and One Team guide how we work together and deliver exceptional service to our customers. We love to experiment and play around with the tools, techniques, and technologies we have available to us to improve how we deliver solutions. As a … have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days. Holiday trading scheme allowing the ability to buy and sell additional annual leave days. Matching employer pension contribution (up to 10% per annum More ❯
Skipton, Yorkshire, United Kingdom Hybrid / WFH Options
SBS Skipton Building Society
a curious React.js Developer to join our cross-functional engineering team at Skipton Building Society. This is a fantastic opportunity to contribute to impactful front-end projects that power customer-facing and internal platforms across one of the UK's top building societies. You'll be hands-on in building responsive, accessible, and elegant user interfaces using React.js and … we do. We believe success comes from great people and treating everyone as individuals. Our values: Trust, Ownership, and One Team guide how we work together and deliver exceptional service to our customers. We love to experiment and play around with the tools, techniques, and technologies we have available to improve how we deliver solutions. As a software engineer … have a range of other benefits available to you including; Annual discretionary bonus scheme 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days. Holiday trading scheme allowing the ability to buy and sell additional annual leave days. Matching employer pension contribution (up to 10% per annum More ❯
it's an exciting time to join AccountsIQ. With a strong focus on growth and expansion, we're poised to elevate both the AccountsIQ product and the level of service we provide to our customers. We're looking for passionate, talented individuals to join our Account Management team to maximise revenue and deliver exceptional service to our customers More ❯
Who we're looking for: A personable Account Manager with strong commercial awareness and a proven ability to deliver gold standard service to customers The challenge: To drive revenue, upsell products and provide key support to our Brand clients Where you'll work: This role will be based in our London office 2 days a week, and will work … USA, Europe, Australia and India. Day to day this role will Support our Brand customers (some of the largest global retailers), ensuring they always receive the highest level of customer service. Seek out opportunities to grow revenue within existing accounts. Upsell relevant additional services. Work as a link between our technical teams and customers. Provide feedback from customers, ensuring More ❯