626 to 650 of 844 Remote/Hybrid Service Delivery Jobs

CX Solutions Leader - Sales & Customer Ops

Location
Greater London, England, United Kingdom
Capgemini is seeking a Customer Service Sales & Solutions Leader to drive growth in its Intelligent Customer Operations Practice. You will develop and close a sales pipeline, design CX solutions, and collaborate with stakeholders across Capgemini and client organisations to deliver omni-channel customer journeys. The role spans hybrid working … across UK offices and client sites, requiring expertise in contact centres, digital transformation, and service delivery improvement. #J-18808-Ljbffr ...

IT Sales Executive

Hiring Organisation
Focus Resourcing Group
Location
Reading, Berkshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Manage the full sales cycle through to onboarding and handover Build relationships with IT leaders and senior decision-makers Work closely with technical and service delivery teams Benefits: £40,000-£50,000 + commission 24 days holiday + Bank Holidays Company pension Private healthcare after 6 months Life … Previous Managed IT Services or B2B IT services sales experience Strong new business and account management experience Excellent commercial and negotiation skills Knowledge of service desk, cloud, infrastructure or cyber security services advantageous Confident engaging with senior stakeholders and C-level executives ...

Product Owner

Location
Glasgow, Scotland, United Kingdom
change) Sift – week commencing 28th September Join Social Security Scotland and help shape the products and services that support millions of pounds of benefit delivery across Scotland. Working with multidisciplinary teams and stakeholders, you'll lead product priorities, drive continuous improvement and ensure services deliver value for users, operations … help ensure services remain effective, user-focused and aligned to legislative and business requirements. Areas of work may include fraud and error prevention, service assurance, debt management and recovery, and the delivery of wider products and services. A Product Owner is the lead for the product team ...

Head of Cyber Claims - International

Location
City Of London, England, United Kingdom
accountable for developing and implementing cyber claims strategy, best practice and capability across those offices, ensuring a consistent and effective approach to service delivery, incident response and client support. What you’ll do Lead the development and implementation of international cyber claims strategy across jurisdictions outside … handling, both initial response and coverage, across global offices. Build and oversee local cyber claims capability in key international markets to ensure consistency of service provision and standards, including supporting recruitment and development. Provide technical guidance and act as a referral point to support and enhance local expertise, including ...

Head of Customer Value & Growth (Hybrid)

Location
Worcester, England, United Kingdom
Open GI in Worcester is seeking a Head of Customer Value to lead the end-to-end customer experience, combining proactive success, reactive service, and continuous improvement. You will drive retention, adoption and growth by directing a team of Customer Success and Service Delivery Managers, shaping ...

Innovation Counsel

Location
Greater London, England, United Kingdom
drive collaboration. Support data capture and the development of data-driven insights, including Power BI dashboards for financial, operational and client-facing metrics. Service Delivery In collaboration with the Legal Operations and Project Management (LOPM) Business Partner, act as the key legal subject matter expert to design … these include: Competitive basic salary (reviewed annually) Flexible, hybrid working policy Generous bonus scheme Up to 25 days holiday (rising to 28 days with service) Holiday exchange scheme Private medical insurance Enhanced parental leave Reasonable adjustments and accommodation for disabled talent in accordance with the Equality Act 2010. ...

IT Manager | Hybrid Work & Security Leadership

Location
Newport, England, United Kingdom
Director, you will strengthen cyber security, manage the IT Support team, and coordinate with Convey365 and other business units. You will overseeISMS, ISO27001 compliance, service delivery, supplier management, and budgets while driving continuous improvement in a growing technology-driven organisation. #J-18808-Ljbffr ...

Remote NOC Lead: Drive Resilience & Growth

Location
Milton Keynes, England, United Kingdom
Barnes Associates Limited is seeking an experienced NOC Operations Manager to lead the Network Operations Centre, oversee critical infrastructure services, and drive improvements in service delivery, resilience, and customer satisfaction. The role blends technical leadership with hands-on engineering across Microsoft and Cisco environments. The position offers remote ...

Global IT Infrastructure & Ops Director (Hybrid)

Location
West of England, England, United Kingdom
Genium Selection in Bristol is seeking a Director of IT Infrastructure & Operations to lead global IT infrastructure strategy, operations, and service delivery across multiple locations. You will steer standardisation, cost control, and change management while building a high-performing team. The role requires extensive leadership in IT infrastructure ...

Global Cyber Claims Lead - Hybrid

Location
Greater London, England, United Kingdom
guiding clients and colleagues. You will partner with global cyber teams, participate in tenders, and contribute to training and education initiatives, ensuring consistent service delivery and strong stakeholder engagement. #J-18808-Ljbffr ...

Project Lead: Change & Improvement (Lean/Agile)

Location
Trowbridge, England, United Kingdom
Wiltshire Council is seeking a proactive Projects Lead to join the Pension Fund Management Team. You will lead improvement projects that enhance service delivery, working with internal teams, suppliers and stakeholders to deliver changes and drive efficiency. A recognised project management qualification and experience delivering change with Lean ...

Senior Customer Care & ITSM Lead (Hybrid/Remote)

Location
Scotland, United Kingdom
This hybrid role involves managing the support operations, ensuring high-quality application support while fostering a customer-first culture. With over 5 years in service delivery and ITSM practices, you will coordinate application releases and manage hosted services. Our benefits include a competitive salary, discretionary bonus, and flexible ...

Hybrid Cyber Security Manager – Vulnerability & SIAM Lead

Location
Brighton, England, United Kingdom
Cyber Security Manager to lead vulnerability management across the technology estate, reporting to the Head of Cyber Security. You will own strategy, governance, and service delivery within a SIAM framework, coordinating with multiple providers to reduce risk and protect critical services. Hybrid role based in Nottingham with ...

Dynamics 365 CRM Lead & Power Platform Architect (Remote)

Location
Cambridge, England, United Kingdom
Consultant/Developer to own the setup, optimisation and daily management of our Dynamics 365 Customer Engagement. This role supports sales, marketing and service delivery through automation, customisation and dashboards. The post reports to the CTO with accountability to the CMO and CRO; you will be the internal ...

Senior Data Analyst - Customer Success Insights (Hybrid)

Location
City Of London, England, United Kingdom
month contract. The role focuses on measuring and delivering customer success, and aligning data with strategy across customer experience, digital experience, service delivery, and supportability. The candidate will build data foundations, develop dashboards, perform deep-dive analytics, and leverage Gen AI to automate insights and improve processes. #J ...

Senior Tech Services Lead - EMEA & Asia (Hybrid)

Location
City Of London, England, United Kingdom
Ryder Reid in London invites application for Assistant Director, Technology Services (EMEA & Asia). This senior leadership role shapes regional and global technology service delivery, working with senior stakeholders to drive operational excellence and innovative IT solutions in a fast-paced, international environment. You will lead regional support ...

Asset Data & GIS Specialist — Public Realm (Hybrid)

Location
Stowmarket, England, United Kingdom
join our Public Realm team on a hybrid basis. You will lead asset data systems, GIS and related information to support decision making and service delivery for the two districts. The role requires strong analytical skills, data governance and the ability to collaborate across departments. A full ...

Presales Digital Workplace Architect - Remote UK

Location
United Kingdom
seeking a Presales Digital Workplace & EUC Architect to design and lead end-to-end Digital Workplace transformations. You will work with Sales, Portfolio, Service Delivery and Commercial teams to shape modern endpoint management, Microsoft 365, collaboration platforms, and managed workplace operations. This senior, customer-facing role requires deep ...

Senior ServiceNow Transformation Consultant (Hybrid, London)

Location
Greater London, England, United Kingdom
growing transformation consultancy. You will lead discovery workshops, map current and future-state processes, and translate requirements into practical ServiceNow solutions that improve service delivery and employee experience. In this client-facing role, you will work with stakeholders, partners, and project teams, drive UAT, and contribute to continuous ...

Hybrid Global Technical Support Lead: ITIL Expert

Location
Glasgow, Scotland, United Kingdom
distributed team across EU and North American time zones, acting as the escalation point for complex connectivity issues and running ITIL-based processes with Service Delivery and Engineering. The role emphasizes end-to-end ownership, proactive improvement, and consistent, value-driven customer support across a growing IoT connectivity ...

Global Customer Data Strategist - Hybrid, 10-Month Contract

Location
City Of London, England, United Kingdom
supporting cross-functional decision making. Hybrid working in a global environment with a focus on improving customer journeys and operational excellence across CX, DX, Service Delivery, and Supportability. #J-18808-Ljbffr ...

Solutions Architect

Hiring Organisation
ECS
Location
Solihull, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£80,000
business outcomes. Produce high-quality technical documentation, including Statements of Work (SOWs), High-Level Designs (HLDs), network schematics and associated solution documentation. Collaborate with Service Delivery, Sales and Account Management teams to support new business opportunities, renewals and existing customer relationships. Ensure solutions are technically robust, commercially viable ...

French Payroll Specialist (Interim)

Hiring Organisation
Michael Page Finance
Location
Reading, Berkshire, United Kingdom
Employment Type
Full-Time
Salary
£240.00 - £250.00 per day
Interim) Manage the end-to-end French payroll process, ensuring employees are paid accurately and on time. Liaise with external payroll providers and monitor service delivery against agreed standards. Review and validate payroll input data, identifying and resolving discrepancies prior to payroll processing. Prepare payroll-related accounting entries ...

French Payroll Specialist (Interim)

Hiring Organisation
Michael Page
Location
Reading, Berkshire, United Kingdom
Employment Type
Temporary
Salary
£240 - £250/day
Interim) Manage the end-to-end French payroll process, ensuring employees are paid accurately and on time. Liaise with external payroll providers and monitor service delivery against agreed standards. Review and validate payroll input data, identifying and resolving discrepancies prior to payroll processing. Prepare payroll-related accounting entries ...

Business Data Analyst

Hiring Organisation
Randstad Technologies Recruitment
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
£250 - £280/day
Beyond standard reporting, you will leverage Generative AI and automation to streamline data pipelines, uncover operational trends, and improve customer experience, digital adoption, and service delivery across international regions. Key Responsibilities Collaborate with engineering teams to develop robust SQL pipelines, improve data integrity, and establish clear metric definitions ...