16 to 40 of 243 Customer Engagement Jobs in England

Job Title: Solution Customer Success Manager Location: Shoreditch (Hybrid) Duration: 12 months contract initially with possible extension Max. Budget: £55k per annum + paid holidays + pension or £285 per day Inside IR35 The role: Client’s Expert CSM team is looking for a Customer Success Manager, Customer Journey Management, to work in a data centric, dynamic engagement role to help customers better leverage their client’s technology and helping us achieve our Customer Success mission of “accelerating value for our customers." This will be achieved by using a combination of success programs and high … touch services to drive measurable business outcomes. CSMs should have a good understanding of the Campaign Management and Customer Journey Orchestration space and ability to ask relevant questions to uncover and address customers specific needs. What you’ll do: Drive adoption and value: During the customer journey, review more »

the capabilities of the Microsoft Dynamics 365 and Power Platform solution set effectively and professionally to enable us to continue to expand our substantial Customer Engagement practice. Key Responsibilities Build, develop and deliver compelling tailored demonstrations of end-to-end solutions for prospective customers Analyze clients' business requirements … comfortable presenting at Senior Executive/Board level Ability to develop and articulate a client solution vision and roadmap Knowledge of Microsoft Dynamics 365 Customer Engagement solutions including the Sales, Customer Service and Customer Insights apps Knowledge of the Microsoft Power Platform including Canvas Apps, Power more »

am currently recruiting for a Project Manager to work with a Global Data Centre operator to be responsible for the control and delivery of customer projects of varying size and degrees of complexity. You will be accountable for ensuring that these projects are delivered, to scope, on time and … on time and within budget, with low risk and no surprises. with team leaders to ensure projects are delivered efficiently and accurately to ensure customer satisfaction and value for money. the skills and capabilities of the Datacentre Managed Services (DCMS) team to deliver projects to required and agreed standards. … forecasts, resource planning, RAID logs and reporting, strategy planning for future projects. for customer engagement and satisfaction. Role & Responsibilities for the efficient management of projects undertaken by the DCMS team and customer engagement and satisfaction. timely and thorough proposals, ensuring all required technical input has been more »

Dynamics Customer Engagement Functional Consultant: UK- Remote/Hybrid Microsoft Gold Partner Up to £65k + benefits If you are an experienced Dynamics 365 CE Consultant who has been working on projects and delivering successful end-end solutions, then this could be a great next step. They are more »

CRM Manager contractor with Braze experience on an initial 8 month contract. Key Responsibilities: Develop and execute comprehensive CRM strategies using Braze to enhance customer engagement and retention. Segment customer data and personalize communications to maximize relevance and effectiveness. Create automated workflows and campaigns to nurture leads … including marketing, product, and analytics, to align CRM initiatives with overall business objectives. Stay informed about industry trends and best practices in CRM and customer engagement to continuously improve our strategies. Experience Needed: Proven experience managing CRM initiatives, preferably in a media or digital marketing environment. Proficiency in more »

Are you a motivated, experienced CRM Manager looking to play a crucial role in driving an exciting business customer onboarding strategy to new heights. You will be our client's customer champion within the organisation, responsible for leading the entire customer onboarding experience, improving activation and for … They never stop learning and celebrate their successes together. The Role As CRM Manager, you will be responsible for designing, implementing and managing our customer relationship management strategy to optimise customer onboarding and sign-up completion rates. You will initially sit within the marketing team, but will work … closely with UX, customer success, platform ops and engineering to develop and execute CRM initiatives that drive customer activation and engagement during the exploratory (app store) and onboarding process. Reporting to the Head of Marketing you will have the opportunity to shape the CRM program and make more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

the marketing team. You’ll be reporting into the Brand and Marketing Manager and take charge of a team of over 15, structured across customer engagement, smart meter and commercial pillars. The team handles customer communications across a variety of channels ranging from DM, email, SMS and … own channels for our residential and SME customer base of five million across both EON Next and Sainsbury’s Energy brands. You’ll define and implement CRM strategy in line with a variety of business goals such as home energy tech cross-sell, customer contract renewal to smart … an always-on a/b testing regimen and establish dynamic reporting and optimisations. You’ll oversee the communications calendar across both commercial and engagement pillars and ensure best practice is adhered to in communications implementation. Thanks to your strategic expertise, you’ll proactively identify areas of synergies and more »

and support of the so lution rollout. You will have at least 2 years commercial experience of developing, implementing, and supporting solutions in either Customer Engagement (CE) or Finance and Operations (FO). You will need the ability to manage multiple tasks simultaneously and work well under pressure … the team . Key requirements Minimum of 2 years of hands-on experience as a n implementation or support analyst , with a focus on Customer Engagement (CE) o r Finance and Operations (FO) Microsoft Dynamics 365 certifications are highly desirable. Bachelor's degree in computer science , or related … subject . Solid understanding of CRM (Customer Relationship Management) or ERP (Enterprise Resource Planning) concepts and functionalities. Excellent analytical and problem-solving skills, with an eye for detail. Exceptional communication and interpersonal abilities, capable of collaborating effectively with stakeholders and project teams. Desirable requirements Understanding of Azure DevOps or more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

greenfield project which would look very impressive on anyone's CV. The role will involve building, testing and documenting features in D365, particularly in Customer Engagement (CE) and Finance and Operations (FO) Experienced Required: A minimum of two years of practical experience in either implementation or support analysis … roles, specifically concentrated on Customer Engagement (CE) or Finance and Operations (FO) Microsoft Dynamics 365 experience A strong grasp of the principles and features of Customer Relationship Management (CRM) or Enterprise Resource Planning (ERP) systems. Desirable: Understanding of Azure DevOps, SQL, Azure or JavaScript would be desirable. more »

the ContraForce Platform by building a globally led, digital-first scale organization aligned with customers and partners. Dedicated to one of the fastest growing customer segments, the Service Provider Growth organization is committed to delivering the global digital scale engine for our business -- this is where you come in. … achieving their business objectives through best-in-class digital engagement. Diverse and Inclusive, wellbeing, sustainability, giving and learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the ContraForce Sales organization and the value we … customers to engage digitally to help solve their business problems. We are looking for a Country Manager, UK who specializes in Security Operations for customer solutions. You will work with partners and customers to prospect for and initiate the sales engagement for ContraForce’s capabilities and platforms. ContraForce more »

Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »

of concept for CRM and marketing automation, working on behalf of a global marketing agency with a rather unique offering in the CRM and customer loyalty ecosystem. Theyre a £1.7bn organisation with the operating ethos of a start-up. Fast paced, dynamic, always pushing boundaries and testing limits. Looking … to clients, along with recommendations and actions. Showcasing what the agency is able to deliver for them and expected outcomes. How these will improve customer engagement, drive enhancements to CLTV, retention and improve business outcomes. Solving the clients issues. The end game is to successfully turn these into … turn then move to become larger-scale, multi-year engagements with the agency typically taking on large chunks of the clients CRM, loyalty or customer engagement challenges. Helping clients mature their understanding about what loyalty really is for their customers and how to successfully activate and gain value more »

R&D lead. Research Delivery Support: Assist in the delivery of research projects to meet grant objectives, ensuring projects are executed efficiently and effectively. Customer Engagement Assistance: Coordinate bug tracking, issue resolution, and collaboration efforts to support customer engagement with the innovation lab. This may involve more »

days holiday Excellent progression Free parking Hybrid working 3 days in the office Role: Providing technical support and troubleshooting assistance for Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) solutions. Serving as the go-to expert for all technical inquiries related to Dynamics 365, offering timely … in Computer Science, Information Technology or similar Previous experience in providing technical support and assistance for Microsoft Dynamics 365 Knowledge of Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operations (FP&O) would be beneficial. This is a hybrid position where you are in the office 3 days more »

This role will revolve around executing security consulting projects, including tasks such as SIEM Log Management with Microsoft Sentinel, EDR Administration using Microsoft Defender, customer engagement, and crafting designs for SOC and Sentinel deployments. This role will revolve around executing security consulting projects, including tasks such as SIEM … Log Management with Microsoft Sentinel, EDR Administration using Microsoft Defender, customer engagement, and crafting designs for SOC and Sentinel deployments. This position presents an exceptional opportunity for Technical Security Consultants eager to broaden their horizons. Beyond SOC onboarding, there are avenues for growth and development, ranging from fortifying more »

you'll own the show – from crafting content to strategising campaigns and staying ahead of industry trends Your mission? Enhance brand awareness and drive customer engagement across all platforms You'll also build communities, connect with influencers, and ensure the messaging is consistent across all platforms. Plus, you … ll dive into performance data, uncover insights, and propose strategies for even greater user engagement Responsibilities: Take ownership of all social media activities, including content creation, campaigns, and staying updated with industry trends. Strategise and execute plans to enhance brand awareness and foster customer engagement across social more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

performance-based logistics The position will give you the opportunity to lead new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader defence supply chain community. In this position you will be responsible generating revenue from license and … IFS business partnerships as well as new relationships. Prepare, update and own the Key Account Strategy Own the end to end sales process from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction … performance-based logistics The position will give you the opportunity to direct new sales opportunities within and manage existing complex engagements within the client customer as well as developing relationships within the broader Indian defence supply chain community. more »

recruit a Connections Manager for our client who is a consultancy in decentralised energy in heat networks. As the Connections Manager, you will drive customer connection sales, leading the customer journey from initial contact through to signed connection/development/supply agreements as appropriate to generate revenue … through delivery contracts for internal schemes and through success fees on external schemes. Roles and Responsibilities: Sales of different types of customer agreements, dealing with multiple types of customer entities ranging from Housing Developers and Associations, Local Authorities and large corporates, through to individual SMEs, depending on contract … type Proactive identification of sales opportunities from developing extensive industry and customer networks alongside pre-identified customer engagement lists Review of opportunities to filter those with higher likelihood of success/low barriers to entry with Business Development/Head of Consultancy/Development Director as appropriate more »

month Fixed Term Contract Our Customer Engagement Team are looking for a customer orientated professional with knowledge of SIMS (Schools Information Management System) on a 6 month Contract, who has excellent relationship building skills and relishes providing customers with value added systems to help them achieve their … customers from a multitude of angles allowing you to provide the best solutions and support. You will be responsible for managing the post-sale customer relationship, providing guidance and practical support to ensure customers receive a return on investment in our products and services, driving usage and increasing reference … customers' challenges and business priorities to drive increased, confident usage of the SIMS software suite Develop a highly collaborative and positive relationship with the customer, managing adoption, driving usage and customer satisfaction Work closely with schools on their MIS, offering support and guidance on key objectives Managing own more »

the past with responsibility for budgets in the region of £/€500k to £/€5m , or beyond . You will have experience in delivering Customer First outcomes and will understand the challenges in delivering transformational change involving Finance and HR systems . Skills such as the ability to inspire … a team, in managing and growing a portfolio of projects/customers and you will be passionate about defining and developing solutions which meet customer challenges and understand the commercial balance required to deliver these solutions between top and bottom-line growth. You’ll enjoy customer engagement … and promoting and inspiring our core values right across the delivery team. Role Requirements: The role will be divided across three areas of responsibility – Customer Delivery, Commercial Growth and People Leadership. Customer Delivery You will have full accountability for the delivery of end-to-end Customer engagements more »

Customer Analyst UK Retailer ** Unfortunately my client CANNOT offer sponsorship for this role ** 💸 Up to £48k plus 15% bonus & benefits inc discounts 🏠 Once a week - Central London THE ROLE We’re hiring for a consultative Insight Analyst to join an existing team of 6, which sits in a wider … Marketing and Insights team of 60. You will be responsible for delivering bespoke segments and customer insights to end suppliers, for this national retailer. You have responsibility for all the analytics using both loyalty and non-loyalty data to enable improved customer engagement and understanding. You will … also have support from a Lead Analyst, and will manage the whole analytics pipeline from customer insights, CRM analytics and even modelling if you have the skills or are inclined to learn. They have support for all the BAU campaign reporting from an offshore team run by Accenture, so more »