1,201 to 1,225 of 1,472 Customer Engagement Jobs

incident response engagements for customers who have experienced a cybersecurity attack. In this role, you will lead a team of Incident Response Consultants, running customer‐facing calls, providing detailed written updates via email, and determining the priorities of the investigation, delegating tasks accordingly to your team. You will also … needed. In this role, you will be accountable for ensuring that the appropriate actions have been taken by both your team and the customer to effectively neutralize the threat. Additionally, you will be tasked with conducting a thorough root cause analysis to determine the origin of the incident, including ...

consultative approach. Lead client conversations end-to-end, including renewals, negotiations, and expansion discussions across key business functions. Collaborate closely with marketing, product, and customer support teams to ensure seamless delivery and maximum client value. Track performance and pipeline through CRM tools, maintaining accurate forecasting and data-driven decision … making. Stay informed on market trends and competitive activity to proactively position Monotype’s solutions and identify whitespace opportunities. Represent the voice of the customer internally, sharing insights that drive product innovation and go-to-market strategies. What we’re looking for: Bachelor’s degree in business or related ...

This is not just another software engineering job - it's a full-time career opportunity that combines immersive AI training, hands-on customer experience, and long-term career growth. As an AI Forward Deployed Engineer , you'll be hired as a full-time employee from day one. … Accelerator Program Learn modern AI technologies, LLMs, APIs, cloud platforms, and AI application development Build hands-on projects based on real business scenarios Develop customer-facing consulting and presentation skills Collaborate with engineers, mentors, and peers Design, build, and deploy AI-powered applications Work directly with enterprise customers ...

transforming how energy retailers operate, innovate and manage at scale. We help retailers lower operating costs, improve billing accuracy for consumers, and enhance customer experience through automation and AI‐driven insight, all underpinned by modern, cloud‐native architecture. ENSEK is at an exciting inflection point as we scale … delivery for a product within ENSEK's Energy Orchestration System: how energy products are modelled, managed, priced, and quoted. This is where the customer journey begins - enabling our customers to configure, price, and deliver energy products that meet the demands of a rapidly evolving industry. We are building ...

Careers website. Main purpose of the Role: The Engineering Manager will lead and develop high-performing software engineering teams, ensuring the successful delivery of customer programmes while driving continuous improvement across the engineering function. The role combines people leadership, technical understanding, project delivery, and stakeholder management to support SeeByte … growth and the development of world-leading autonomous maritime technologies. Key Responsibilities: Manage customer-facing programmes, reporting progress and outcomes to internal and external stakeholders. Lead and develop engineering teams through effective line management, coaching, mentoring, and career development. Play a key role in SeeByte's Engineering Management Team ...

build mature FinOps capabilities that deliver long-term business value. This is a highly visible consulting role combining technical expertise, commercial awareness and customer engagement. What You’ll Be Doing Identify, analyse and prioritise cloud cost optimisation opportunities across Azure, AWS and GCP environments. Quantify potential savings and business … methodologies and tooling. Implement usage and rate optimisation strategies to reduce cloud expenditure and improve efficiency. Design and deliver FinOps maturity roadmaps tailored to customer objectives. Lead customer workshops, presentations and enablement sessions for both technical and non-technical stakeholders. Produce high-quality customer-facing reports ...

IdentityApplylocations: United Kingdom: Cardifftime type: Full timeposted on: Posted Todayjob requisition id: R113235Are you passionate about helping businesses combat identity fraud while delivering seamless customer experiences Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact?**About the Business:** LexisNexis … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

passionate Customer Success Manager with a desire to be at the forefront of the ever-evolving Digital Marketing industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? As a Customer Success Manager at Smartly … take ownership of your own customers from the first week, give consultative advice, scope and drive successful product trials and drive customer engagement. You function as the crucial link between platform partners and our product development team. You’ll work at the cutting edge of a fast-paced online ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

between Dynamo’s engineering capabilities and our customers’ business imperatives. You are ensuring that Dynamo is not just "installed," but deeply integrated into the customer’s value chain. About the Role We are looking for Forward Deployed Strategists to help enterprise customers successfully deploy and operationalize AI systems … real-world environments. This role sits at the intersection of customer strategy, technical deployment, and commercial execution. You will work directly with enterprise customers to identify high-impact AI opportunities, shape deployment strategies, and drive successful implementation of Dynamo AI’s platform across customer environments. Forward Deployed Strategists ...

directly with Sierra to hire for this role. About us At Sierra, we're creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid … Tokyo, and Sydney. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

About us At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such SoftBank, Uber, Rivian, CLEAR, and Sutter Health. We are primarily an in-person company based in San Francisco … Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. ...

deliver complex, production-ready Notion integrations, agents, automations, and data migrations for enterprise customers across EMEA. Combine people leadership, hands-on technical judgment, and customer-facing delivery to ensure successful implementation and long-term adoption. Job Description Role As the Manager of Forward Deployed Engineering (Services) based in London … will lead a team responsible for hands-on technical delivery of complex enterprise customer engagements. You will coach engineers through discovery, architecture, implementation, and launch while remaining close to the work to guide technical decisions, unblock delivery, and build trust with senior customer stakeholders. Key Responsibilities Lead, coach ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

product expertise. Project Leadership & Strategic Agility: Drive complex projects with strategic agility, effectively navigating ambiguity, resolving challenges, and managing crisis situations to resolution. Customer & Product Strategy: Lead probing customer engagements to ensure design alignment, while utilizing product knowledge expansively to nurture the vision, roadmap execution, and thought‐leadership … across Elanco. Stakeholder & Consensus Building: Expand strategic stakeholder relationships and pioneer engagement approaches through clear, persuasive communication that builds trust and consensus across all organizational levels. Business Alignment & Governance: Contribute substantially to functional and business goals by leading budgets, prioritizing strategic direction, and championing initiatives that act as catalysts ...

product expertise. Project Leadership & Strategic Agility: Drive complex projects with strategic agility, effectively navigating ambiguity, resolving challenges, and managing crisis situations to resolution. Customer & Product Strategy: Lead probing customer engagements to ensure design alignment, while utilizing product knowledge expansively to nurture the vision, roadmap execution, and thought-leadership … across Elanco. Stakeholder & Consensus Building: Expand strategic stakeholder relationships and pioneer engagement approaches through clear, persuasive communication that builds trust and consensus across all organizational levels. Business Alignment & Governance: Contribute substantially to functional and business goals by leading budgets, prioritizing strategic direction, and championing initiatives that act as catalysts ...

About Planet About Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks. Our solutions enable hotels … Relationship Manager, you will take ownership of a portfolio of strategic hospitality customers, focusing on building long-term relationships, ensuring high levels of customer satisfaction, and driving revenue growth across our networking solutions. You will act as the primary point of contact for your accounts, managing the full lifecycle ...

will your scope. Our first major expansion market beyond the UK is France, so fluent spoken and written French is essential. You will run customer meetings, workshops and reviews in French as naturally as in English. Energy grids worldwide are under enormous pressure – from rising demand, ageing infrastructure … milestones, risks and dependencies – and resolve issues before they become problems. Coordinate engineering, operations, product and leadership teams around clear, actionable delivery plans. Run customer meetings, progress reviews and steering committees, in French and English. Report accurately on status, risks and performance to customers and internal stakeholders alike. Represent ...

against AWS, Google Cloud, and other market competitors. You will work with and orchestrate a world-class team of technical specialists, solution engineers, architects, customer success, and partner resources, bringing the full breadth of Microsoft capabilities to every customer engagement. Responsibilities Own and exceed Cloud & AI Platforms revenue … Copilot Studio, Azure Data Services, GitHub, and related cloud and AI technologies. Orchestrate a high-performing virtual team of Solution Engineers, Technical Specialists, Architects, Customer Success, Partners, and Account Teams to deliver customer outcomes and win strategic opportunities. Identify customer business priorities and align Microsoft solutions ...

take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? As a Senior Customer Success Manager at the company, you'll take ownership of your own customers from the first week on, give consultative advice, scope and drive successful product … trials and drive customer engagement. You function as the crucial link between customers, Meta, Pinterest, Snapchat, and TikTok and our product development team. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing ...

process from prospecting through to deal closure.2. Revenue Generation: Develop and implement effective sales strategies to drive revenue growth, meeting or exceeding established targets.3. Customer Relationship Management: Build and maintain strong relationships with key customers, understanding their needs, and ensuring high levels of customer satisfaction.4. Market Analysis: Stay … identify new opportunities and threats. Provide insights to support decision-making.5. Collaboration: Work closely with cross-functional teams, including marketing, product management, and customer support, to ensure a coordinated and integrated approach to customer engagement.6. Relentless attitude to sales activity and tracking.7. Forecasting and Reporting: Provide accurate ...

Apps and Desktops, Digital Employee Experience, and Security & Compliance—into a seamless, autonomous workspace that adats to how people work. Our platform boosts employee engagement while optimizing IT operations, security, and cost. Guided by our Core Values—**Act in Alignment, Build Trust, Foster Inclusiveness, Drive Efficiency, and Maximize Customer … including Workspace ONE and Horizon—using a consultative, value-driven sales approach.* Identify and close new business, expand existing accounts, and drive long-term customer success and satisfaction.* Showcase expert negotiation and closing skills to win complex, high-value deals.* Demonstrate strategic account planning and pipeline management, maintaining ...

PaletteAI, our platforms for managing Kubernetes and AI infrastructure at any scale, anywhere. You will act as a trusted technical advisor throughout the full customer journey — from initial discovery through to production deployment — shaping how organisations modernise and manage infrastructure for the AI era without adding more tools … operational complexity. Your work will directly influence sales outcomes, accelerate product adoption, and drive long-term customer success across industries including telecommunications, healthcare, finance, and the public sector. This is a high-impact, customer-facing role. You will need deep technical expertise across Kubernetes, cloud-native infrastructure ...