1,226 to 1,250 of 1,471 Customer Engagement Jobs

Technical Product Support Specialist

Hiring Organisation
Gozney
Location
Greater Bournemouth Area, United Kingdom
company that values you– apply today. SUMMARY As the Technical CX Support Specialist for Gozney, you will report to our Senior Technical Customer Experience Manager and be the crucial bridge between our customers and our teams. You will serve as a product specialist, advising cross functional stakeholders with data … approach to identifying technical gaps and leveraging process excellence methodologies will play a key role in enhancing collaboration across teams, ultimately elevating the overall customer experience. RESPONSIBILITES Efficiently manage and respond to customer inquiries across multiple channels, including phone, email and live chat, providing support across all locations ...

Marketing Analytics Manager

Location
Greater London, England, United Kingdom
Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

Marketing Analytics Manager

Location
Slough, England, United Kingdom
Manager (Loyalty) Up to £75,000 + Benefits | Hybrid (2 days per week in Central London) This is a fantastic opportunity to join a customer-focused business where loyalty is a key strategic priority. You'll take ownership of loyalty analytics, helping shape customer strategy through insight, measurement … segmentation, and personalisation. The Company A well-established consumer brand investing heavily in its customer and loyalty proposition. Analytics sits at the heart of decision-making, with strong visibility across senior stakeholders and a growing focus on data-driven customer engagement. The Role You will lead the analytics ...

Large Enterprise Sales Manager

Location
Farnborough, England, United Kingdom
StoryHub . Description and Requirements At Lenovo, we're looking for an inspiring sales leader who is passionate about developing people, building strong customer relationships, and driving business growth. As our Sales Manager – Large Enterprise , you'll lead a team of Client Managers responsible for some of Lenovo … Lenovo's innovative portfolio of devices, infrastructure, services, and solutions. You'll work closely with cross-functional teams and senior stakeholders to deliver exceptional customer experiences while achieving ambitious business goals. If you thrive in a fast-paced environment, enjoy coaching others to succeed, and are motivated by delivering ...

Support Team Lead - EMEA

Location
United Kingdom
direction to Nerdio Support Engineers Review cases for troubleshooting depth, documentation quality, and communication clarity Set expectations for case ownership, follow-through, and customer updates Support onboarding and ramping of new engineers Deliver direct coaching and performance feedback aligned with Technical Support expectations Reinforce consistent ways of working across … priority cases Partner with the Escalation team to ensure clean, well-documented handoffs Step in on high-impact cases when needed to stabilize customer situations Provide advanced troubleshooting support for complex Nerdio Product Issues: AVD, Intune, and Modern Work centric. Support deployments and customer onboarding activities Engage directly ...

Global Product Manager - Data & AI

Location
Greater London, England, United Kingdom
delivery experts around the world. The Role Define and evolve SoftwareOne's global Data & AI portfolio, creating scalable, repeatable solutions that deliver measurable customer outcomes Drive innovation across AI, analytics, data platforms, automation, and emerging technologies, translating market demand into commercial offerings Develop and execute global go-to-market … vendors to align roadmaps, leverage innovation, and strengthen SoftwareOne's market position Act as a thought leader internally and externally, representing SoftwareOne through customer engagements, industry events, and community initiatives Location | All SoftwareOne Locations (EMEA Preferred) How do you turn the promise of AI into real business outcomes ...

Senior Data Scientist & AI Solutions (m/f/d)

Hiring Organisation
LexisNexis Risk Solutions Group
Location
London, UK
Employment Type
Full-time
Scientist, you will work directly with customers, domain experts, product managers and engineers to uncover high-value opportunities, develop innovative solutions, and turn successful customer outcomes into scalable solutions. This is a key role that will shape the evolution of the organisation. You will apply data science, analytics … improve value, usability and adoption. Apply data science, machine learning and AI techniques, including modern generative AI and agentic approaches where appropriate, to solve customer problems. Combine ICIS data, domain expertise and customer context to develop differentiated analytical solutions. Communicate insights, recommendations and technical concepts clearly to both ...

Sales Director UK

Location
Greater London, England, United Kingdom
value. Develop and execute territory and account strategies, focusing on expanding Earnix’s footprint within the insurance market. You will leverage market insights and customer intelligence to identify opportunities and strengthen Earnix’s competitive positioning. Build and maintain strong relationships with key decision-makers across actuarial, product, underwriting, pricing … insurers modernise and transform their operations through intelligent decisioning. Collaborate with global remote teams in product, marketing, presales, and delivery to ensure a seamless customer journey. You will drive alignment across multiple time zones and functions to deliver an exceptional prospect experience. Represent Earnix at industry events, conferences ...

Principal Software Engineer

Location
Belfast City District, Northern Ireland, United Kingdom
software engineering fundamentals and best practices Ability to take ownership and drive technical solutions from concept through to delivery Excellent communication and stakeholder engagement skills Experience mentoring engineers and supporting team development Interest in modern AI-enabled engineering practices and continuous improvement Nice to Have Experience with React, Angular … DevOps Experience with serverless architectures Experience integrating AI services, LLMs, or agent-based systems into software products Experience working across multiple teams, projects, or customer engagements Interest in improving engineering standards, tooling, and ways of working through automation and AI-assisted development Please note: We offer flexible hybrid working ...

Sales Executive Lead – Securities Finance Solutions (Europe)

Location
Greater London, England, United Kingdom
Europe. You'll: Win new clients and expand strategic accounts across the European securities finance market. Lead complex, multi-stakeholder sales cycles from initial engagement through contract signature. Position FIS as a strategic transformation partner rather than solely a technology provider. Help clients modernise securities lending, borrowing, collateral … sales, product management, delivery, marketing and account-management teams to develop strong client solutions. Represent FIS at industry events, executive forums, conferences and customer engagements across Europe. Provide market insight and client feedback to support product strategy, roadmap discussions and go-to-market planning. Develop account and territory plans ...

Network Performance Manager (m/f/x)

Location
Greater London, England, United Kingdom
will act as the operational owner of a portfolio of boroughs and charging assets, ensuring the network delivers strong utilisation, operational performance, and customer outcomes. You'll be the primary point of contact for councils and internal stakeholders on day-to-day operational matters, contract performance, coordinating responses … understanding of EV charging infrastructure, you'll identify underperforming assets, understand root causes, and drive targeted interventions that improve network utilisation, asset reliability, and customer experience. You will also support the evaluation and implementation of technical solutions that improve network performance and operational efficiency If you enjoy solving problems ...

Lead Data Scientist

Hiring Organisation
Faculty
Location
London, UK
Employment Type
Full-time
help our clients navigate a rapidly changing landscape. We develop and embed AI solutions which help financial institutions become more efficient, enhance customer experience, and find the commercial upside in uncertain markets. Within the constraints of a highly regulated industry, we see so much opportunity for impactful innovation … architect reliable solutions. Your focus will be on driving innovation, mentoring cross-functional teams, and actively shaping both our technical standards and long-term customer relationships. What you'll be doing: Setting the technical direction for complex, business-critical projects and expertly balancing trade-offs between speed, innovation ...

Professional Services Team Lead

Hiring Organisation
Quant Capital
Location
London, UK
Employment Type
Full-time
technologies, SQL etc The Professional Services Manager will be involved in: Managing day to day assignments of your team to ensure both employee and customer satisfaction – this requires the ability to balance multiple tradeoffs Develop and execute a hiring and training plan based on sales forecasts to ensure … have the proper mix and quantity of people and skills to support the projected customer engagements in your region Develop and manage budgets for your region to ensure meeting profitability targets set for your consulting business Provide the mentoring and career planning support for all of your team members ...

DEVOPS CONSULTANT

Location
Greater London, England, United Kingdom
build your expertise in a collaborative and forward-thinking environment. Responsibilities: Design, implement, and supportcloud-native solutions on Microsoft Azureacross a range of customer engagements and industry sectors. Deliver across thefull solution lifecycle, including architecture, implementation, automation, optimisation, and operational enablement. Build and maintain modernDevOps capabilities, includinginfrastructure as code … technical discussions, working closely with customers and internal teams to achieve successful outcomes. Apply strongconsulting and engineering expertiseto deliver high-quality solutions, support customer success, and contribute to continuous improvement across Azure, automation, platform engineering, and cloud security. About the candidate: A minimum Bachelor’s degree (2.1 or higher ...

Solution Engineer - Maritime

Location
Greater London, England, United Kingdom
Applied Intuition UK’s engineering and product teams. Support end-users at all stages, to increase and enhance adoption. Identify problem-solution fit with customer and scope the technical solution and delivery. Lead technical discussions, architecture reviews, demos, and deployments with customers both in pre- and post-sale stages. … attain it. 3+ years of experience working within the maritime sector. Execution-driven mindset with strong attention to detail and ability to manage multiple customer engagements in parallel. Experience working directly with customers on complex problems at the intersection of software and vehicle systems. Degree in computer science, electrical ...

AI Solution Architect - ERP

Hiring Organisation
IFS
Location
London, UK
Employment Type
Full-time
qualified, high-impact AI pursuits by applying solution, AI portfolio, and industry depth, tailoring demonstrations and delivering proof-of-value engagements that drive customer confidence. Set the quality bar and avoid scope creep. This role has a key emphasis on this activity: Ensuring technical win pursuit excellence across … executive-level presentations, with the ability to tailor delivery to varied audiences. Technical Skills: Solid grasp of business and IT architecture; capable of assessing customer technology landscapes in the context of AI-led business transformation. Global Readiness: Fluent in English, with additional language skills seen as an advantage. Willingness ...

Solution Engineer, Air

Location
Greater London, England, United Kingdom
Security Clearance. 3+ years of experience working within the Air Domain. Execution-driven mindset with strong attention to detail and ability to manage multiple customer engagements in parallel. Experience working directly with customers on complex problems at the intersection of software and vehicle systems. Degree in computer science, electrical … pipelines applied to in-vehicle experiences Experience with simulation environments or digital twin platforms to validate vehicle software Project management experience in cross-functional, customer-facing programs Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide ...

Sales Executive - Life & Pensions

Location
Greater London, England, United Kingdom
that we are not offering visa/relocation support for this role. What you’ll do: Be responsible for generating incremental sales within the customer base and new logos in the Life and Pensions domain. Undertake and be accountable for necessary lead generation activities to drive penetration of target … Cloud (BIC) software business Demonstrated ability to leverage AI tools and technologies to improve sales effectiveness, drive productivity, accelerate pipeline generation, and enhance customer engagement. Proven track record of closing high value deals (£10M+) as well as cross selling to existing customers. Practical experience of dealing at ‘C’ level. ...

Director of Technical Implementation, EMEA

Hiring Organisation
Intersystems
Location
Belfast, UK
Employment Type
Full-time
evolution of ARIES, into day-to-day delivery practices to enhance predictability, quality, and decision-making. Overall, this position is key to improving customer outcomes, strengthening partner ecosystems, and building a future-ready technical implementation capability across EMEA. Key Responsibilities: Lead and unify all Technical Implementation teams across EMEA … success, while maintaining strong technical oversight. Lead continuous improvement initiatives, including reusable assets, automation, and standardization of deliverables. Act as a senior stakeholder in customer engagements, supporting critical projects and ensuring delivery excellence. Qualifications: 10+ years of experience in technical delivery, implementation, or professional services leadership. Proven track record ...

Solutions Consultant - Fraud & Identity

Hiring Organisation
LexisNexis Risk Solutions Group
Location
Cardiff, UK
Employment Type
Full-time
passionate about helping businesses combat identity fraud while delivering seamless customer experiences? Do you enjoy working with clients and sales teams to shape strategies, influence decisions, and drive measurable commercial impact? About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business … Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud ...

Enterprise Sales Engineer - UK

Hiring Organisation
Datadog
Location
United Kingdom, UK
Employment Type
Full-time
sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed WonLead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutionsDeliver engaging product demos, technical presentations, and workshops that connect … platform capabilities to customer outcomesProject manage technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining success criteria, building a project plan with clear timelines, and holding all participants accountable to the processIdentify and cultivate technical champions within customer accounts, empowering them to advocate for Datadog ...

Technical Consultant

Hiring Organisation
Exponential-e
Location
Welwyn Garden City, Hertfordshire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
customers. Maintaining and continuously improving the Internal IT environment at Xpertex. Key responsibilities for this job: Designing and implementing technical solutions to fulfil customer needs, collaborating with senior customer stakeholders to understand their requirements Providing technical support to customers, including on customer premises where required Creating …/HLD/LLD documents and completing them to a high level of technical detail Provide pre-sales support to the business for customer engagements Any other fair and relevant task or duty assigned to you by your manager, or other senior Exponential-e Ltd staff member Knowledge ...

Staff Forward Deployed Engineer

Location
Manchester, England, United Kingdom
holding the highest engineering bar under real delivery pressure. A true force multiplier, they work at every level and across Sales, Product, Engineering, and Customer Success: earning technical wins, acting as a hands-on escalation point to Customer Success, and driving adoption and expansion in their accounts. They … work into reusable assets and product feedback, and mentor the FDEs coming up behind them. What you will be doing Owning end-to-end customer engagements by running discovery, architecting multi-cloud deployments, writing production-grade code, and guiding projects through to production cut-over. Building complex data pipelines ...

Staff Forward Deployed Engineer

Hiring Organisation
Matillion
Location
Manchester, UK
Employment Type
Full-time
holding the highest engineering bar under real delivery pressure. A true force multiplier, they work at every level and across Sales, Product, Engineering, and Customer Success: earning technical wins, acting as a hands-on escalation point to Customer Success, and driving adoption and expansion in their accounts. They … work into reusable assets and product feedback, and mentor the FDEs coming up behind them. What you will be doing: Owning end-to-end customer engagements by running discovery, architecting multi-cloud deployments, writing production-grade code, and guiding projects through to production cut-over. Building complex data pipelines ...

Senior Project Manager

Location
Greater London, England, United Kingdom
LogicMonitor’s ability to bring cloud and traditional IT together into one view, as seen in minimal churn rates, expansion business, and exciting new customer references. In fact, LogicMonitor has received the highest Net Promoter Score of any IT Infrastructure Management provider. LogicMonitor also boasts high employee satisfaction. … BuiltIn’s Best Places to Work for the seventh year in a row! PS Project Management’s primary mission is to facilitate Professional Services customer engagements and ensure teams are able to implement or optimize the use of LogicMonitor on time, in scope, and within estimated budget The primary ...