Peterborough, England, United Kingdom Hybrid / WFH Options
IT Naturally | B Corp | MSP
products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension with up more »
Huntingdon, Cambridgeshire, East Anglia, United Kingdom
Leidos Innovations UK Limited
on the service desk dealing with incidents and requests in a complex environment with multiple partners operating in 2nd and 3rd support tiers providing ITIL processes for our clients. Experience in first line applications support and liaising with internal departments and suppliers Able to work as part of a team. … ITIL3/4 Foundation Level minimum Candidate Requirements: A knowledge and understanding of ITIL functions, principles and processes. Technical knowledge with an ability to provide a first-time fix resolution. Experience in an MOD environment. Excellent verbal and written communication skills. DV Cleared. Clearance: High-level: DV - optional SC What more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
and exceptions with budget holders * Working in a fast-paced environment * Strong stakeholder management * Problem solving skills * Managing ambiguity * Resilience Essential Criteria * Prince2 qualification * ITIL 4 Foundation Desirable Criteria * Familiar with ITIL principles * Prince2 for Agile Projects * MSP Additional Information Willmott Dixon embraces diversity in the workplace and will consider more »
Job: Service Desk Manager - IT Support - ITIL Location: Ipswich Salary: £45,000 - £50,000 I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone from strength to strength in the … Service Desk experience of a small team (3 - 5). - Strong Technical background, able to operate as point of escalation. - Service Delivery process design, ITIL beneficial. - Professional Development and Upskilling for team members. - O365/Azure environment Support The succesful candidate will be self motivated, able to provide leadership to more »
Stevenage, England, United Kingdom Hybrid / WFH Options
Anson McCade
who is not afraid to bring fresh, new and innovative ideas into the team. The ideal candidate will have experience of working in an ITIL centric environment and have good understanding of Network Telecommunications and ICT products and services. You will be working within a collaborative, versatile, innovative team and … Sector Experience. Required: Security Clearance to SC level (but can start on BPSS) Ability to travel both within the UK and Europe if required. ITIL experience Apply now to find out more! -- Network Services Specialist - Stevenage - Defence more »
Services to build the portfolio and also capacity metrics to inform strategic planning. It is our priority to follow best practices and adopt the ITIL framework within our department and this role will be essential for advancing our capabilities further. Main duties of the job The primary responsibilities of the … and Information Asset Owner are assigned to each service and responsibilities are clear. Take a holistic view of each service and, working with other ITIL practice leads, ensure that each service has in place required elements in place such as: Business Continuity plans Supplier and Contract information Monitoring, and event … owner and responsible for the continual improvement of the Service Portfolio. Develop and maintain a Service Portfolio framework based both on the best practices (ITIL) and the needs of the Trust. Ensure accurate service categorisation by converting multifaceted technical terms into clear and consistent language. Present highly complex information to more »
