276 to 300 of 545 ITIL Jobs

standards. Skills & Experience Strong hands-on experience with ServiceNow configuration and development. Proficiency in JavaScript, Glide API, Flow Designer, and integration technologies. Understanding of ITIL processes and ITSM frameworks. Experience delivering enhancements or implementing new ServiceNow modules. Holds current SC Clearance If you are currently SC Cleared and have ...

Routing, BGP, MPLS WLAN and cellular networking VoIP and SIP telephony platforms VPN and multi-factor authentication solutions Desirable certifications: CCNA SIP School SSCA ITIL Foundation (awareness required) This is a clear opportunity for technical progression and leadership development within a supportive team. If you’re ready to step into ...

shared spaces are fully operational, and that spare equipment stock is properly maintained. Key Responsibilities -Managing incidents and service requests in line with ITIL best practice -Ensuring all tickets are handled within agreed SLAs -Providing clear, professional communication to end users throughout the resolution process -Delivering desk-side support ...

workflow automation within the platform Experience with platform integrations using APIs (REST/SOAP) Familiarity with ServiceNow CMDB, Discovery, and Service Catalog Understanding of ITIL principles and how they apply within ServiceNow Experience with system upgrades and instance cloning Excellent problem-solving skills and attention to detail Strong communication skills ...

Management Office, technical teams and support functions, you'll enable automation, service reporting, and continual service improvement through platform enhancements. A strong understanding of ITIL practices and experience working in a service management or IT operations environment is vital. You'll ensure the ITSM tool remains stable, secure, and aligned ...

Data Guard Solid SQL and PL SQL capability Experience of performance diagnostics and tuning Experience supporting Oracle on Linux or Unix platforms Familiarity with ITIL aligned service management processes Experience supporting high availability and mission critical systems Desirable Experience with OEM, ASM or RAC Exposure to later Oracle versions Scripting ...

/CD pipelines, and modern application operations. Experience in designing integrations across enterprise platforms using APIs. Desirable Qualifications: Familiarity with frameworks like TOGAF, ITIL, and SAFe. Understanding of cloud platforms and hybrid architectures. Personal Traits: Strong analytical and problem-solving skills. Ability to balance strategic thinking with hands-on technical ...

experience managing infrastructure in enterprise environments.* Strong knowledge of Microsoft-based systems, networking, and cloud platforms.* Experience managing budgets, teams, and vendors.* Understanding of ITIL processes and service delivery.* Personal Attributes* Strong leader with excellent organisational skills For the full role profile please click the document attached. Why work ...

service transition, change, incident, and problem management. What you'll be doing Managing assigned IT services, internal IT functions, and vendors in line with ITIL best practice. Supporting Service Design and Transition activities, reviewing Service Impact Assessments, and maintaining the IT Service Portfolio. Monitoring and reviewing day-to-day vendor … assigned business area. Identifying opportunities for cost savings across your IT services. What we're looking for Qualifications Degree-level education or equivalent experience. ITIL 4 or ITIL V3 Foundation (ITIL 4 Practitioner in Supplier Management desirable). Knowledge & Experience 3+ years in IT roles. 1+ year in Service Delivery ...

level knowledge, Cisco, Fortinet, Rukus, VLANs, VPNs, firewalls. Hardware & Infrastructure: Microsoft Technologies Virtualization & Cloud Backup & DR Security & Compliance Operating Systems & Tools Certifications: Essential: MCSE, ITIL, CCNA or equivalent Desirable: CISSP or CompTIA Security+, ISO27001 experience, PRINCE2 Key Responsibilities Strategic Leadership & Collaboration: Lead and mentor a team of IT professionals, fostering ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

desirable. Identifying and automating toil where appropriate, to improve efficiency, increase reliability and reduce repetitive manual tasks. Working within Service and Delivery management frameworks (ITIL - Incident, Problem, Change, and Agile methodologies). Influential with strong communication and leadership skills. You and your role A typical day as a Senior Infrastructure ...

optimise HPE switching infrastructure and VLAN architecture • Manage Palo Alto firewall environments and secure remote access • Maintain monitoring, alerting and infrastructure documentation • Support ITIL processes including incident, change and problem management • Mentor and support a small team within the IT function Required Experience • Strong VMware vSphere administration experience • Windows Server ...

record of leading teams, mentoring talent, and managing senior stakeholders Experience delivering cloud-enabled transformation, system integration, and process optimisation Familiarity with Agile, COBIT, ITIL, Lean, Six Sigma Emerging Technology Exposure to AI, automation, LLMs, and data-driven security Interest in shaping the future of cloud risk and intelligent assurance ...

equipped with modern, future-ready AV technology Collaborate with internal teams and external partners to deliver innovative solutions Manage and resolve issues using ITIL processes including Incident, Problem, Service and Change Management Help define and implement the Universitys AV strategy and vision Provide training and guidance on key software ...

separate IT systems, including at different security classifications. Knowledge of ITAR, EAR, DEAL, SCIDA accreditation requirements of JSP 440 and 480, etc. Experience of ITIL processes and procedures. General IT trouble shooting skills Some knowledge of Linux, and/or containerisation, as well as JIRA and Confluence would also ...

experience leading major incidents in large-scale, 24/7 environments Strong understanding of modern infrastructure (cloud, distributed systems, networks, databases) Solid knowledge of ITIL practices (Incident, Problem, Change Management) Ability to operate under pressure with excellent decision-making and problem-solving skills Strong communication skills with the ability ...

place. Transition project deliverable into live service. Skills & Experience To succeed in this role, you'll need to hold a Prince2 Practitioner, ITIL, PMP or equivalent qualification and have an understanding or experience in some of the technologies being deployed, i.e., Desktop Refresh projects, Server Replacements, Network Infrastructure or Cloud ...

following: CISSP, CISM, CRISC, CGRC Demonstrable knowledge of Government Standard 007: Security, ISO 27001 and NIST Problem management and/or ITIL experience. Knowledge of GEOINT and SIGINT, ACINT, MASINT, OSINT, HUMINT and the analysis of the data and information *Formal offers to successful candidate will be conditional upon award ...

Will Need: To succeed in this role, you'll need to hold a recognised Programme or Project Management qualification such as PRINCE2 Practitioner, ITIL, PMP, or an equivalent qualification. Strong leadership and stakeholder management skills. Excellent communication and interpersonal skills. Good problem-solving and decision-making abilities. Attention to detail ...

Needed) - Exposure to ICT cabling, procurement, Wi-Fi troubleshooting, or equipment handling. - Awareness of MOD environments, MoDNet, or government digital standards. - Working knowledge of ITIL, service management practices, or basic project coordination. - Relevant technical training or certifications Role Development & Impact This is an excellent early-career role offering hands ...

tickets, following defined processes and ensuring priority tickets are managed through to resolution. Skills and Experience: Experience and knowledge of utilising ITIL v3/v4 best practice. Excellent communication skills, with the ability to engage effectively with stakeholders at all levels. Ability to prioritise workload, balancing multiple demands while maintaining ...

monitoring for emerging security threats Ensure compliance with Vitalitys ISMS, Regulatory requirements and Information Security best practice frameworks (e.g. ISO27001, GDPR, NIST, Cyber Essentials, ITIL) to ensure the Confidentiality, Integrity and Availability of Vitality Information Systems Penetration testing and vulnerability management governance and remediation Deliver key Information Security initiatives/ ...

including ASA and Firepower. Familiarity with network management tools such as Cisco DCNM and DNAC is also valuable. Cisco certifications and experience working within ITIL-aligned change management processes would be beneficial. You will be required to undertake security checks to be eligible to work on site for this role ...