401 to 425 of 733 ITIL Jobs

enquiries Monitor, prioritise, and resolve support tickets within agreed service levels Deploy and support hardware and equipment in line with institutional standards Apply ITIL-aligned service management processes Investigate and escalate incidents, documenting key actions and outcomes Support user testing, pilot rollouts, and feedback gathering for new services Supervise ...

optimisation projects • Ensuring platform security, governance and best practice administration What we’re looking for: • Strong hands-on ServiceNow administration experience • ServiceNow CSA certification • ITIL Foundation certified • Experience across ITSM modules and ServiceNow configuration • Knowledge of Performance Analytics, Employee Center and automation tools • Scripting/integration experience beneficial What ...

into live operations and ongoing assurance. What we're looking for: Proven experience in IT Service Design within outsourced/managed service environments. Strong ITIL knowledge and experience designing core service processes (Incident, Change, Problem, etc.) Experience working with and holding third-party providers accountable. Strong stakeholder management and ability ...

Engineer to join their team. This role offers an exciting opportunity to work on critical projects, delivering secure and efficient network solutions in an ITIL-based environment. What you'll be doing: Lead the design and implementation of networking solutions, ensuring best practices. Support multiple projects across different network layers ...

months' experience working within a data centre environment. Background in installing and de-installing IT equipment in data centres. Knowledge and experience with the ITIL framework. In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems. What's on offer: Start: ASAP ...

Experience in Incident/Major Incident Management ✔️ Strong communication skills under pressure ✔️ Ability to lead teams you may have never worked with before ✔️ ITIL awareness ✔️ Experience with Remedy or similar ticketing tools is a bonus ✔️ Resilient, decisive, and calm in fast-paced environments 📍 The Details: 📌 Belfast (Hybrid – 3 days onsite ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments This is an excellent opportunity to accelerate your ServiceNow career in a dynamic environment, with clear ...

with Service Owners to define and track KPIs and performance metrics What we’re looking for Essential Experience designing and transitioning services within an ITIL-based environment Strong understanding of service management, software lifecycle, release management, and risk management Ability to influence and engage stakeholders at all levels Strong analytical ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus ...

environment Must hold active DV security clearance Desirable Exposure to ITOM, CMDB, or integrations Progress towards CIS-ITSM or other ServiceNow certifications Familiarity with ITIL frameworks Experience in public sector, defence, or regulated environments Benefits Private medical insurance Death in service cover Ongoing training and certification support 10% annual bonus ...

priorities.Professional certifications such as CISA, CISM or CIA are desirable, as is experience with audit management software and knowledge of frameworks such as COBIT, ITIL or ISO27001. Experience within financial services or a regulated environment would be beneficial. What you'll get in return You will join a growing internal ...

more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What ...

complex B2B sales cycles Excellent communication and consultative selling skills Highly self-motivated with a results-driven mindset Desirable: Knowledge of ITSM frameworks (e.g. ITIL, SIAM) Experience with integration or workflow automation platforms Background selling into MSPs, enterprise IT teams, or via channel/resellers Why Join Us? Join ...

suppliers, and change review groups What you'll bring: • Degree orequivalent experience in IT • Strong experience in software development and lifecycle methodologies • Knowledge of ITIL and change-controlled environments • Solid database and problem-solving skills • Experience leading or mentoring others • Background in manufacturing/logistics (desirable) The Process ...

delivery and governance (aligned to portfolio and programme governance) to suit the project and stakeholder needs Service management concepts and frameworks an advantage (e.g. ITIL) Organisational governance structures and associated relationships Understanding the content of current and emerging portfolio of change and how it adds value Understanding the corporate vision ...

more business critical SAAS applications (Software as a service). Understanding of incident, problem, change and release management processes. Knowledge of the ITIL Service Management framework. Stakeholder management skills. Knowledge of key applications, including Workday is desirable Ongoing training and development opportunities, allowing you to reach your full potential What ...

issues and defects are appropriately identified Educated to Degree-level qualification or equivalent experience Salesforce Admin 201 or significant recent Salesforce project exposure required ITIL Foundation desirable ISTQB Test Foundation desirable Certified Agile Tester Certification desirable Working Experience of Playwright and other test frameworks - (BDD, cucumber) API testing with Rest ...

Ability to translate often-complex requirements into decisive digital platform strategies Excellent presentation skills. Desirable skills/knowledge/experience: ServiceNow Implementation Specialist certification. ITIL V3/V4 foundation certification. Java developer certification. Strong knowledge of Agile/Scrum methodology or trained in this area. Rewards & Benefits TCS is consistently ...

necessary controls and processes to minimise delays, additional costs or reduced delivery against the project plan and business case to ensure successful delivery ITIL Service Management Qualification Experience in managing and leading staff About the Client Collaboration They nurture a supportive environment where new ideas are welcomed They are stronger ...

service capability, and acting as a lead delivery principal on short‐term, outcome‐driven work where required. This role bridges agile project delivery with ITIL‐aligned service management, ensuring that Appvia’s customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will … cloud operations, FinOps, security monitoring, and platform management for customers across AWS, Azure, and GCP. Define and own the service management framework, incorporating ITIL best practices across the full service lifecycle: Incident Management, Problem Management, Change Management, Service Level Management, Configuration Management, Release Management, Knowledge Management, and Continual Service Improvement. ...

Music is Universal It’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal ...

Project Management Strong experience managing patching programs at initial stages Solid understanding of Windows/Linux OS, virtualized environments, and networks Knowledge of ITIL, Change Management, and Release Management Experience with patching tools (SCCM, WSUS, Ansible, Ivanti, BigFix) Strong stakeholder, risk, and communication management skills Candidates will be required ...

such as Ansible, Bash or Python VMware virtualised environments Container technologies (Docker/Podman/Kubernetes beneficial) Infrastructure monitoring and operational support Working within ITIL/service management environments Supporting infrastructure within regulated or secure organisations Highly Desirable Red Hat Satellite CI/CD exposure Infrastructure as Code concepts Security ...

Windows Server administration experience • Exposure to containerisation technologies would be beneficial • Experience working within structured IT service environments Desirable certifications • CCNP/CCIE • JNCIP • ITIL certification or framework exposure What’s on offer • Competitive salary from £48,000 • Permanent, full-time opportunity • Modern on-site working environment • Cycle to work ...