SCI Clearance is REQUIRED. Education: Bachelor's degree in engineering, Computer Science, InformationTechnology (IT) or a related discipline 7+ years Progressive Experience Technical Skills: Understanding of ITIL (InformationTechnologyInfrastructureLibrary) concepts. Moderate understanding of security issues and implications for network solutions. Moderate knowledge of network concepts, technologies, tools and philosophies, and the ability to design an organization's …/Network platforms, such as: Cisco, AllenBradley, Juniper, PaloAlto, NetGear, etc. Experience in one or more network related hardware and software. Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯
related fields with 0+ years of experience Technical Skills: Working knowledge of technologies such as MPLS, TCP/IP, EIGRP, BGP, QoS, SD-WAN, Wireless. Understanding of ITIL (InformationTechnologyInfrastructureLibrary) concepts. Basic understanding of security issues and implications for network solutions. Demonstrates a solid understanding of how the Internet works, and the associated interdependency of protocols. Basic knowledge … ticketing and monitoring toolset. Experience in one or more network related hardware and software. Standard Office Software (Microsoft Word, Excel, etc.) Standard Network Software (Visio, Wireshark, Putty, CLI, etc) ITIL 4 Foundation Microsoft Certified: Windows Server Hybrid Administrator Associate Microsoft Certified: Azure Database Administrator Associate Microsoft 365 Certified: Fundamentals VMware Certified Technical Associate CompTIA Security+ CompTIA Network+ CompTIA A+ Cisco More ❯
support experience with Windows 11 OS and server infrastructure Desirable Technical Skills: PowerShell scripting Familiarity with SQL Server Management Studio (SSMS) and SQL Server Reporting Services (SSRS) Understanding of ITIL practices Experience with Hyper-V and CoLo environments Professional Attributes: Experience in a 3rd line technical infrastructure support or project role Excellent problem-solving skills with a structured, analytical mindset … Support Engineer (MS-220) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Endpoint Administrator Associate (MD-102) Additional/Desirable Certifications: Power Platform Fundamentals (PL-900) ITIL Foundation Certificate in IT Service Management Cisco Certified Network Associate (CCNA) or CCENT What We Offer: 33 days holiday (inclusive of bank holidays), plus your entitlement will increase by one More ❯
endpoint security, and vulnerability management tools. Networking & Infrastructure Security: Understanding of firewalls, VPNs, SD-WAN, DNS security, endpoint protection, and cloud security controls. IT Service Management & Automation: Experience implementing ITIL-based service management, automating operational tasks, and optimising service delivery. Operational & Leadership Skills: IT Operations & Service Continuity: Ability to ensure IT systems are highly available, resilient, and fit for purpose More ❯
Royal Leamington Spa, England, United Kingdom Hybrid / WFH Options
Jaguar Land Rover
and development of skilled IT professionals. Manage vendor relationships (notably TCS), ensuring contract compliance and SLA performance. Oversee IT operations budget, aligning spend with strategic and financial objectives. Champion ITIL and COBIT frameworks to enhance IT service delivery and governance. Lead automation initiatives to streamline operations and reduce manual effort. Monitor emerging technologies and trends relevant to automotive manufacturing and … manufacturing environments, ideally with experience with Supply Chain and Retail. Proven success managing mission-critical IT infrastructure supporting 24/7 manufacturing operations. Strong expertise in implementing and optimising ITIL-based service management processes. Skilled in cloud platforms (Azure, AWS, GCP) and hybrid cloud architectures. Knowledge of OT/IT convergence and industrial control systems (ICS/SCADA) is highly More ❯
London, England, United Kingdom Hybrid / WFH Options
VML
Role type: Perm, FT/PT Location: London Preferred start date: ASAP LIFE AS A SATALIAN As an organisation, we push the boundaries of data science, optimisation and artificial intelligence to solve the most complex problems in industry. Satalia, a More ❯
oOr oRelevant experience of the subject matter Or Relevant experience of the subject matter Studying or have recently gained and IT related degree. Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB, MCP etc) Personal Qualities, Knowledge and Skills Significant knowledge and skills of - Analysis, investigation and resolution of complex ICT and Audio-Visual issues, within new and existing More ❯
oRelevant experience of the subject matter Or Relevant experience of the subject matter Desirable Studying or have recently gained and IT related degree. Qualifications in appropriate IT certification (eg ITIL, TOGAF, Agile, ISTQB, MCP etc) Personal Qualities, Knowledge and Skills Essential Significant knowledge and skills of - Analysis, investigation and resolution of complex ICT and Audio-Visual issues, within new and More ❯
foresee upcoming trends and challenges, and ensure actions and decisions are in sync with long-term objectives. Take ownership of incidents, requests, and project tasks, providing timely updates. Apply ITIL and project management practices to ensure smooth delivery. Recognise and escalate risks or constraints to service delivery. Collaborate effectively and use available resources efficiently. Balance teamwork with personal accountability to More ❯
Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to More ❯
A collaborative, mentoring mindset with a focus on learning and development. Positive attitude with a passion for technology and improvement. Desirable Extras Industry certifications (e.g., CompTIA A+, Microsoft Certified, ITIL Foundation). Familiarity with ITSM tools such as ServiceNow, Jira, or Freshservice. Interest or experience in automation or scripting. What They Offer Excellent personal and professional development opportunities Share Save More ❯
Internal Job Title: Global IT End-User Support Specialist Business: Lucy Zodion Ltd Location: Sowerby Bridge Job Reference No: 3932 Job Purpose: The IT End-User Support Specialist is responsible for the day-to-day operational delivery of on-site More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
First Central Services UK Ltd
operational efficiencies and aligning with business goals. You'’ll have an understanding of incident management tools and processes, with the ability to lead complex incidents and problem resolutions. Certifications ITIL Foundation Certification (preferred) Agile Ways of working (preferred) Additional Skills Excellent leadership and communication skills, with the ability to influence and collaborate with technical and business stakeholders. Strong analytical skills More ❯
Farnborough, Hampshire, South East, United Kingdom
Saab UK
Android, iOS, Windows). Desirable Experience with specific operating systems (e.g., Windows, macOS, Linux). Experience with common IT applications (e.g., Microsoft Office Suite, email clients). Knowledge of ITIL framework. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to More ❯
device management and support Experience Experience of working in a Service Desk environment (2nd - 3rd line support role) Experience of working in the education or similar sector is preferable. ITIL preferred but not essential. Key Competencies Role Specific Work Planning and Scheduling Time Management Listening and Organisation Training, Mentoring and Delegating Problem Identification and Solution Process Improvement Safeguarding Responsibilities To More ❯
PowerShell, Python). Experience with cloud platforms (AWS, Azure) and SaaS environments. Monitoring and performance tuning experience. Experience with application rollouts, upgrades, patching, and post-deployment support. Knowledge of ITIL principles is a plus. Our Culture We are an energetic, fast-paced brand that embraces progress and innovation. Hard work is rewarded with new opportunities, and kindness is celebrated. Our More ❯
London, England, United Kingdom Hybrid / WFH Options
Tri-County Ambulance Service, Inc
for in a candidate... IT work experience gained from a role within a business or IT-related study – (Essential) Experience of working on an IT Service Desk environment within ITIL framework (Desirable) General understanding of current technologies e.g. Windows 10, Office 365, Active Directory, Server administrator and POS. Excellent customer service skills Good analytical, problem-solving and communication skills Experience … line support for basic POS, printing, MS Office and user connection issues Able to follow the Incident Management and Request Fulfilment Process Perform initial diagnosis on all incident reports ITIL Foundation certificate is advantageous About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today More ❯
Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux MDM (Avanti) PDR/JSPs knowledge Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up More ❯
appliances Networking (Cisco, SonicWall, HP) Disaster Recovery & Online Backup Mail DNS (MX, DMARC, DKIM, SPF) Familiarity with monitoring and management tools (Solarwinds, PRTG) Relevant certifications (Microsoft, CCNA, CompTIA Security, ITIL) Benefits: Work equipment provided for both home and onsite use 25 days' holiday (increasing after 3 years’ service) plus public holidays Eyecare vouchers Enhanced family leave (maternity, paternity, adoption) after More ❯
Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Video Conferencing Technologies Apple OSX/Apple Mobile iOS Active Directory Mimecast Remote Support Tools Incident, Request, Problem, and Change Management ITIL foundation or other relevant IT qualifications Location: City of London, London (Onsite) Term: Full-Time, Permanent Salary: £34,000 - £36,000 P/A - Negotiable on Experience Benefits: Annual bonus More ❯
experience with Windows 10/11, macOS, Microsoft Office, Active Directory, Azure, and Intune Working knowledge of networking (Cisco Meraki), mobile device management, and site office setups Familiar with ITIL processes and service management systems (e.g., ServiceNow) Relevant IT qualifications (Diploma or Degree More ❯
experience with Windows 10/11, macOS, Microsoft Office, Active Directory, Azure, and Intune Working knowledge of networking (Cisco Meraki), mobile device management, and site office setups Familiar with ITIL processes and service management systems (e.g., ServiceNow) Relevant IT qualifications (Diploma or Degree More ❯
consultancy, or managed services environment. * Strong understanding of IT support processes, including triage and escalation workflows. * Familiarity with ticketing systems, incident management, and service-level driven environments. * Familiarity with ITIL or other service management frameworks Technical Skills * Working knowledge of Microsoft Dynamics 365 CRM. * Strong troubleshooting skills across desktop and infrastructure environments. * Microsoft Office 365 administration. * Active Directory and Exchange … Qualifications Bachelor's degree in InformationTechnology, Computer Science, Engineering, or a related field or vocational infrastructure qualification. Additional certifications in Agile methodologies (e.g., Scrum Master) or ITIL (InformationTechnologyInfrastructureLibrary) desirable. You will based full time in the office near to Northampton so will need your own transport to reach the office. Sponsorship will not be available for More ❯
infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular … CIO and executive team. Qualifications: Bachelor's degree in InformationTechnology, or a related industry experience. Proven experience in IT infrastructure management, service management, and security. Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Skills: Technical expertise in More ❯
infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services. Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management. Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular … CIO and executive team. Qualifications: Bachelor's degree in InformationTechnology, or a related industry experience. Proven experience in IT infrastructure management, service management, and security. Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple projects and priorities in a fast-paced environment. Skills: Technical expertise in More ❯