751 to 775 of 1,222 ITIL Jobs

across range of programmes and contexts. Knowledge and experience of core IT capabilities including Cloud, Infrastructure & Networks, Application including development, Data including database, analytics, AI and ML, ITSM including ITIL, Cyber Security, Automation. Highly skilled at solutioning and designing complex mission critical systems and services which meet customer needs whilst remaining implementable within schedule and budget. Excellent communications skills to More ❯

Welcome Bonus What you’ll be doing: Provide Application Support, Administration and Maintenance services to our global users and stakeholders Making configuration changes to applications when needed. Follow standard ITIL processes like Incident Management, Access Management, Request Management and Change Management to deliver an efficient support service for one or more applications in our Products & Applications portfolio Improving user experience More ❯

experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable. Skills & Knowledge: Excellent customer service Communication skills (both verbal and written) essential Have a genuine More ❯

for substitution for the required degree on an exception basis). Five (5) years' of specific professional experience such as team or project lead. Licensures and Certifications - PMI Certification, ITIL, PMP, CORBIT, CAPM, Certified Scrum Master, Certified Scrum Product Owner. Preferred Requirements - Master's degree in computer science, engineering, or business (equivalent professional experience may be considered for substitution for More ❯

VPN technologies, and virtualized environments. Excellent problem-solving skills and ability to work collaboratively. Effective communication and interpersonal skills. Understanding of computer architecture and operating systems. Willingness to learn ITIL principles. More ❯

IaaS, RBAC, Defender for Cloud) Knowledge of SIEM tools (e.g., LogRhythm) and security best practices Hands-on experience with VMware vSphere and Nutanix Previous leadership experience (team of 4+) ITIL knowledge and strong communication skills If you're passionate about building secure, scalable platforms and leading high-performing teams, we'd love to hear from you More ❯

priority incidents.* Conduct incident reviews with lines of service within agreed timescales The Requirements * Previous experience in high-priority incident management in a multi-client or shared service environment* ITIL awareness* Knowledge of Remedy or similar tools and the Incident Management process If you are looking for an exciting new challenge to join a leading support team with opportunities to More ❯

priority incidents. * Conduct incident reviews with lines of service within agreed timescales The Requirements * Previous experience in high-priority incident management in a multi-client or shared service environment * ITIL awareness * Knowledge of Remedy or similar tools and the Incident Management process If you are looking for an exciting new challenge to join a leading support team with opportunities to More ❯

priority incidents. * Conduct incident reviews with lines of service within agreed timescales The Requirements * Previous experience in high-priority incident management in a multi-client or shared service environment * ITIL awareness * Knowledge of Remedy or similar tools and the Incident Management process If you are looking for an exciting new challenge to join a leading support team with opportunities to More ❯

Experience with network security including firewalls, intrusion detection and prevention, and mobile device management Excellent stakeholder communication and project delivery skills Relevant certifications such as CCNA CCNP CWNA or ITIL are desirable Desirable technical knowledge: Cisco Catalyst Switches Cisco ASA 5500 and 5500-X Firewalls with FirePOWER services Familiarity with Catalyst supervisor modules, power supplies, and fan systems Experience across More ❯

Essential Skills & Experience: Proven experience as a Change & Release Manager or Analyst in a dynamic IT environment Strong knowledge of IT project management frameworks and release cycles Certified in ITIL Service Management (Foundation) or equivalent Experience embedding a culture of continuous improvement Ability to manage complex change with a strong focus on risk and impact assessment Skilled communicator - confident in More ❯

following skills/experience is essential: Previously worked in an Software Asset Manager position Experience of enterprise scale SAM business ServiceNow or Flexera Financial Services experience is desirable Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options available) If you are interested in this Software More ❯

to promote self-help. • Manage the dissemination of knowledge through avenues such as training classes or newsletters. Qualifications: • Must have ability to obtain a Secret Clearance Certification Requirements: Desired: ITIL Security Requirements: US Citizen and ability to obtain a Secret Clearance More ❯

/7 shifts (including nights, weekends, and holidays). Desirable: Certifications: CompTIA Server+, CCNA, or equivalent facilities/technical qualifications. Familiarity with Uptime Institute Tier standards, ISO 27001, or ITIL frameworks. Previous experience in mission-critical industries (finance, defence, healthcare, telecoms). More ❯

a multi-national organisation You will demonstrate delivery of effective operational services spanning network functions (including WAN and WiFi and expected to expand to include LAN) Knowledge of key ITIL disciplines aligned with the growing maturity of the Shared Services function (including Incident, Problem, Change, Risk, Supplier Management) Technical and operational coordination experience of 3rd parties associated with the delivery More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

Desirable Skills: Skilled stakeholder management, including the ability to challenge senior stakeholders professionally . Leadership and mentoring experience. Ability to work independently and handle multiple tasks without compromising quality. ITIL-based support environment experience. Knowledge of business-critical real-time systems. Exceptional attention to detail with quick analytical decision-making. If youre ready to take on a key security role More ❯

incident and problem management processes during testing phases. Required Skills & Experience: Proven experience in Operational Acceptance Testing or similar roles (e.g., QA, DevOps, Systems Testing). Strong understanding of ITIL processes and operational readiness. Familiarity with system monitoring tools, backup solutions, and disaster recovery procedures. Experience with scripting languages (e.g., PowerShell, Bash) and automation tools. Excellent analytical and problem-solving More ❯

CM Integration across multiple separate groups. Qualifications: • Must have ability to obtain a Secret Clearance Certification Requirements: Desired: Current DoD 8570 approved IAT Level II certification such as Security+, ITIL Security Requirements: US Citizen and ability to obtain a Secret Clearance More ❯

Information Systems, IT, Business Administration, or a related field 5+ years of professional work experience with SAP Basis, architecture or platform operations Understanding of S/4HANA conversion methodology, ITIL, security, and governance in regulated environments Strong oral and written communication skills in English, German is a plus Skills in Team leadership Analytical, proactive, independent way of working as well More ❯

maintain continuous service improvement plans. Experience required: Experience within a similar role Experience managing major incidents and escalations Ability to work in a fast-paced environment Excellent knowledge of ITIL processes Experience working with Microsoft technologies Benefits include: Pension Scheme Hybrid working Company Bonus Travel Benefits More ❯

share performance insights. Actively lead and manage stakeholders during more significant disruptive events. Operational Excellence & Compliance: Ensure adherence to Citi Enterprise policies and protocols, incl. Major Incident Management and ITIL practices. Build, maintain strong awareness of global regulatory obligations related to disruptive events, including reporting requirements and stakeholder communication. Strengthen CBS/ITOL awareness, obligations, response, and reporting requirements, influencing More ❯

and will play a key role in the transformation programme. You will work closely with the infrastructure team and some 3rd parties to drive proactive monitoring, incident prevention and ITIL aligned Change Management. The team maintain operation availability and ensure database governance. You will be responsible for BAU tasks such as patching, updates, back-ups and performance monitoring tuning but More ❯

you're someone who creates clarity and momentum. You lead with transparency, fairness and empathy, and people trust you because of it. Bonus points if you've worked with ITIL or other service management practices, but it's your practical experience and leadership that matter most. Job Offer Starting salary of £55,000 - £60,000 per annum. Hybrid working model More ❯

findings Business analysis or requirements management Strong understanding of IT and its business applications Experience managing IT budgets or participating in commercial negotiations Qualifications for the Service Delivery Manager: ITIL Foundation or Practitioner is desirable Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS)/Security Check (SC) security clearance for this role. Many of More ❯