Experience: A minimum of 5 years of experience, with a preference for DoD program involvement. Relevant experience in project management and technical engineering within defense or IT sectors. Certifications: ITIL Foundation v3 or higher. Certified Information Assurance Technician (IAT) Level II. Project+ certification is potentially required. Preferably CompTIA Cloud+ or higher. Skills: Excellent communication skills, both written and oral. Strong More ❯
Preferred Skills/Experience: Master's degree in social services related field. Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) is preferred. ITIL Certification desired Professional Skills: Proven skill and experience in critical-thinking, innovation, and problem-solving, recommending successful solutions, including the planning and implementation of such solutions. Demonstrated experience in project More ❯
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Context
reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self-motivated with More ❯
of Active Directory, SharePoint metadata, Exchange databases, and supporting services Experience with both physical and virtual infrastructure running operating systems such as Windows, Linux, Solaris, UNIX, or AIXDesired Qualifications: ITIL Foundations certification Familiarity with enterprise data governance, metadata management, and messaging best practices. Experience supporting classified or DoD IT environments. Peraton offers enhanced benefits to employees working on this critical More ❯
and Test (SEIT). Ability to communicate effectively in technical and non-technical verbal and written correspondence. Desired Experience Expert knowledge and application of advanced technical principles within the ITIL Framework Service Transition process. Experience with AWS and other cloud technologies. Experience with the client's Information Security Certification and Accreditation (C&A) and Assessment and Authorization (A&A) processes. More ❯
/yr and all associated financials and contract deliverables Possesses a current Project Management Institute (PMI) Project Management Professional (PMP) certification. Demonstrated experience with IT Service Delivery using an ITIL/ITSM framework on a large, complex program Demonstrated experience with Earned Value Management. Demonstrated experience managing and leading geographically dispersed operations and engineering staff of varying skill levels. Demonstrated More ❯
SOAP/REST). Technical proficiency with Oracle Forms, Reports, PL/SQL, APEX, and web development tools (HTML, JS, CSS). Knowledge of IT service delivery frameworks: PMP, ITIL, Agile, Waterfall. Strong presentation skills with the ability to translate technical concepts for non-technical stakeholders. Hands-on experience in solution architecture, data migration, and project execution. Familiarity with security More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
SharePoint, Teams and Power Platform. Have Microsoft Certified, Compliance and Identity Fundamentals (SC-900) qualification or similar. Evidence certification (or working toward) in Microsoft 365 and Power Platform. Possess ITIL qualification - level 3+ or similar experience. How to apply If you share our values, we'd love to hear from you! Click apply to begin your application.Please complete your career More ❯
routing/switching experience in an operational support capacity within a Wide Area Network (WAN) with: Knowledge of networking fundamentals. Familiarity with cloud networking and virtualization technologies. Understanding of ITIL service delivery concepts. Experience working in a Network Operations Center (NOC) or Security Operations Center (SOC). Previous experience in a mission-critical or emergency response environment. Ability to work … knowledge of ServiceNow; creating, updating, and closing tickets. Excellent verbal and written communication. Ability to provide clear, concise briefings and reports to senior-level executives and staff. Desired: Network+ ITIL Foundations CCENT Security+ - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member More ❯
manager with strong leadership skills and solid IT infrastructure experience, including: • Virtualisation (VMware/Horizon) • Microsoft Server 2019 • CISCO/Juniper network devices • Trellix/Trend • Active Directory & Exchange • ITIL processes Benefits: • Salary - Up to £48,000 • Bonus - Up to 5% • 26 days annual leave + public holidays (3 flexible) • Double-matched pension contributions (up to 10%) • Life assurance • Incentive More ❯
manager with strong leadership skills and solid IT infrastructure experience, including: • Virtualisation (VMware/Horizon) • Microsoft Server 2019 • CISCO/Juniper network devices • Trellix/Trend • Active Directory & Exchange • ITIL processes Benefits: • Salary - Up to £48,000 • Bonus - Up to 5% • 26 days annual leave + public holidays (3 flexible) • Double-matched pension contributions (up to 10%) • Life assurance • Incentive More ❯
Minimum 8 years of experience in program/project management, preferably within a DoD or federal agency environment (DISA experience highly preferred). Certifications (Preferred): PMP (Project Management Professional), ITIL, CSM (Certified Scrum Master), or other relevant certifications. Skills & Competencies: Strong leadership, strategic planning, and decision-making skills. Proficiency in project management methodologies (Agile, Waterfall, or hybrid). Excellent communication More ❯
or government systems, especially in regulated environments. Expertise with configuration management tools such as ServiceNow or similar systems. Knowledge or IT or certifications in service management frameworks such as ITIL or DevOps. Project Management certifications (PMP, PRINCE2). Security certifications such as CompTIA Security+ or CISSP. Original Posting: March 28, 2025 For U.S. Positions: While subject to change based on More ❯
incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯
incident management, escalation processes, and project delivery. Strong people management skills, including recruitment, performance assessment, and team development. Experience managing third-party suppliers and services. Desirable (but not essential): ITIL® certification or equivalent knowledge of IT service management frameworks. More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Virgin Money
Configuration Management (SACM) Team as a people leader, leading and inspiring them to deliver the best user experience whilst following auditable processes and ISO 10007, ISO 19770-1 and ITIL standards.You'll get the opportunity to shape and implement future strategy and ensure the function continues to meet the needs of a growing, ever-changing business. You will be responsible … successful candidate to lead a team of Configuration Management specialists, as well as Hardware Asset Management & Software Asset Management/License Management specialists to provide first class service utilising ITIL & ISO standards, whilst providing support for all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing & maintaining operational processes for both the … influence budgets and specifically, third party spend to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across More ❯
it receive a sufficient number of applications. Person Specification Qualifications Essential Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience Desirable ITIL Service Management foundation Agile Change Management or equivalent Agile certification Experience Essential Demonstrable experience in managing product releases or projects with multiple contributors and delivering on time-based release schedules More ❯
it receive a sufficient number of applications. Person Specification Qualifications Essential Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience Desirable ITIL Service Management foundation Agile Change Management or equivalent Agile certification Experience Essential Demonstrable experience in managing product releases or projects with multiple contributors and delivering on time-based release schedules More ❯
it receive a sufficient number of applications. Person Specification Qualifications Essential Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience Desirable ITIL Service Management foundation Agile Change Management or equivalent Agile certification Experience Essential Demonstrable experience in managing product releases or projects with multiple contributors and delivering on time-based release schedules More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
Health Research Authority
it receive a sufficient number of applications. Person Specification Qualifications Essential Educated to Masters degree level (or equivalent) in an IT or other relevant discipline or relevant experience Desirable ITIL Service Management foundation Agile Change Management or equivalent Agile certification Experience Essential Demonstrable experience in managing product releases or projects with multiple contributors and delivering on time-based release schedules More ❯
experience Strong understanding of IT operations management Experience managing complex technical environments Proven leadership and team management abilities Desired: Advanced degree in related field Experience with Navy maintenance systems ITIL certification SAFe certification Knowledge of DoD operational requirements Experience managing legacy system operations Understanding of modern IT service delivery Project management certification Additional Information: This position offers an opportunity to More ❯
towards achieving L1 (required) and L2 (preferred) certification Ensure compliance with event, incident, and change management processes Support and drive continual improvement of operational procedures and processes Job Requirements: ITIL certification required; Cisco, Microsoft, VMware, or other IT certifications desirable Experience in team supervision and managing third-party support relationships Background in IT infrastructure administration (networks, OS, applications, email, hypervisors More ❯
with Infrastructure Teams to diagnose and resolve hardware, software and network issues. Knowledge of ITSM Tools - Experience with platforms like Service Now and Jira. Incident & Problem management - Familiarity with ITIL practices for managing incidents and recurring issues. Documentation & Reporting - The ability to document fixes, procedures and contribute to knowledge bases. Problem solving Abilities - Quickly identifying and implementing effective solutions, often More ❯
administration experience. Experience working with trouble ticket reporting and tracking systems such as Service. BA/BS (or equivalent experience). 8+ years of experience. Certifications: • Security+ or CASP • ITIL v4 Foundations. - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you More ❯