Self-Management with Good Organisational Skills. •Communication Skills •Ability to follow remote advanced technical instruction •Able to work to KPIs and SLA's About Capita Technology and Software Solutions Capita Technology and Software Solutions (TSS) is a 5000 people strong global shared service, responsible for delivering innovation more »
across the monitored estate. The day-to-day focus of the SDM is to ensure that the services are managed and meet the agreed SLA targets, KPIs and that detection content remains optimised for the environment. The strategic focus of the SDM is defining and delivering service and monitoring improvements more »
leads, ensuring success of delivery ● Helps to ensure that our client consistently delivers, and the customer consistently receives, the contracted service and support, meeting SLA’s for their associated verticals ● Assembles and delivers financial reporting relating to the Managed Services and associated spend within the verticals ● Facilitates the adoption of more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
Federal lead aware and position the customer to make decisions. Delver a weekly report to the Leidos PM as well as the monthly contract SLA deliverables for the End-User Services team. Develop or generate ticket queue metric reports from ServiceNow, tracks the teams assignments and drives incidents and request more »
