626 to 650 of 655 Service Delivery Jobs

practical solutions that help build greater resilience into their businesses. Key Responsibilities: Lead and deliver cyber resilience transformation programmes, owning end-to-end engagement delivery (scope, quality, timeline, budget) and ensuring outcomes measurably improve preparedness, response, and recovery. Design, run, and continuously enhance cyber crisis simulations and tabletop exercises … able to diagnose resilience gaps, design pragmatic target-state capabilities, and secure executive buy-in by linking cyber resilience to business continuity and critical service delivery. Experienced programme and engagement leader—able to structure and manage large, complex initiatives and deliver measurable resilience outcomes. Commercially astute and quality-driven ...

Solution System Manager (m/f/d) Ericsson is one of the leading providers of Information and Communication Technology (ICT) to service providers, with about 40 % of the world-s mobile traffic carried through our networks. We enable the full value of connectivity by crafting ground breaking technology … network functions to enhance efficiency and reliability, as well as leveraging AI/ML technologies to optimize network performance, streamline operations, and drive intelligent service delivery. Lead the adoption and integration of AI/ML algorithms, leveraging automation to enable predictive maintenance, optimize network performance, and orchestrate intelligent services. ...

activity to ensure SLAs and KPIs are consistently achieved. Act as the senior escalation point for complex technical issues. Maintain structured ownership of key service areas and responsibilities. Cross -Functional Collaboration Work closely with Service Desk leadership, project teams, and security teams. Participate in handovers, operational reviews … service discussions. Continuous Improvement Identify opportunities to streamline workflows and improve efficiency. Promote consistency, accountability, and high-quality service delivery. Support documentation, process development, and knowledge sharing. What we're looking for: Strong leadership qualities with the ability to coach, motivate, and guide others. Excellent communication skills ...

bills, and processing payments over the phone or you'll handle inbound technical support calls, efficiently resolve customer issues, and identify opportunities for service enhancement. This position offers a prime opportunity to excel and grow while delivering exceptional service and contributing to our sales team's success … enhancing customer experiences and earning bonuses for successful lead generation. This position offers a prime opportunity to excel and grow while providing exceptional service and contributing to our customer's contentment. Enjoy the challenge of resolving billing issues and earning bonuses for outstanding performance. Key Responsibilities: Billing Queries & Resolution ...

issues such as damaged goods or delays, and maintain effective communication with suppliers tomeet organisational needs.Maintain accurate administrative systems and processes to ensure efficient service delivery.Provide support for financial management and supply chain operations, contributing to the development and delivery of cost-savinginitiatives.Act as a key point … contact for internal and external stakeholders, responding to queries via telephone and email.Provide advice and assistance on routine digital-related queries, ensuring excellent customer service in a busy, technically challengingenvironment.Contribute to service improvement initiatives within the Digital Directorate.Ensure compliance with organisational policies, including Data Protection and confidentiality standards ...

/regulated environment Expertise in ISO27001, GDPR, and cyber incident management Confident communicator with inclusive, values-based leadership About us North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly … ensure the safety of the public and treatment of patients in the event of a major incident. We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local ...

Director of Application Operations to enhance their application support strategy. The successful candidate will be responsible for improving ITIL processes, re-engineering Jira Service Management workflows, and ensuring high-quality service delivery. Ideal candidates will have strong leadership skills, expertise in application operations, and a solid understanding ...

play an important role in supporting the management of client contracts and commercial activities across key projects and accounts. You’ll work closely with delivery teams and clients to help ensure contracts are managed effectively, risks are identified early, and business value is maximised for both Accenture … delivery. Key Responsibilities: Support the management and administration of client contracts and subcontracts in line with company policies and client requirements. Work closely with delivery teams and client counterparts to support day-to-day service delivery. Assist with drafting and reviewing contractual documents, including Statements of Work, change ...

Role Overview A growing and well-established Managed Service Provider is looking to bring in a 1st - 2nd Line IT Support Engineer to strengthen their service desk. This is a great opportunity for someone with MSP experience who enjoys being hands on, taking ownership of tickets, and working … experience grows. You will be responsible for managing tickets end to end, maintaining strong communication with users, and contributing to the overall quality of service delivery. Your Responsibilities Providing 1st and 2nd line support across multiple client environments Logging, managing and resolving tickets through a PSA system Supporting Microsoft ...

first line of support for our education customers, delivering assistance via telephone, remote support, and site visits. Your role will involve: Providing top-notch service desk support while adhering to pre-defined processes. Utilising remote support tools effectively to resolve issues. Demonstrating a solid understanding of Windows O/… M365 products, along with education-specific applications. Prioritising workloads to manage peaks in demand seamlessly. Updating service desk software, specifically Connectwise Manage, with accuracy. Collaborating with a vibrant team to ensure smooth and effective service delivery. What We're Looking For: We seek enthusiastic individuals who possess ...

better system alignment. This is an opportunity to join a team where your analytical capability directly supports financial stewardship, planning transparency, and future service delivery. Your new role As the Interim Education S106 Data & Systems Officer, you will be central to bringing order, accuracy and structure to a complex … historic planning obligations. You'll review aged education-related S106 agreements, reconcile commitments against financial records and delivery status, and ensure all information is accurately reflected across corporate systems.You'll work across MasterGov, PPM, finance tools and Power Apps to clean, validate and update data, maintaining audit trails ...

Lead to review, develop, implement, and maintain the organisations quality assurance systems. This role is integral to ensuring regulatory compliance, operational consistency, and the delivery of high-quality care across our homes. Key Duties and Responsibilities Quality Assurance & Compliance Collect, input, and maintain high-quality and accurate data across … required updates. Support the development and implementation of effective strategies, policies, processes, and procedures to enhance compliance and organisational performance. Work collaboratively with care delivery teams to ensure the practical application and successful implementation of new policies and procedures. Contribute to new business initiatives and assess their potential impact ...

with high user volumes, sensitive data, and complex business processes.We’re hiring Node.js & Angular Engineers to play a key role in frontend modernisation and service delivery. What You’ll Be Doing Supporting and delivering a large-scale Angular migration Building frontend applications using Angular & TypeScript Developing backend services with … Strong experience with Angular (priority) Node.js & Express TypeScript TDD and automated testing CI/CD experience Experience working on large, complex digital platforms Agile delivery experience Nice to Have Kubernetes or containerisation exposure (Docker) Cloud experience ( AWS or Azure ) Public sector/government projects SQL/NoSQL databases, Redis ...

goals.* Lead and develop the infrastructure team to ensure capability and performance.* Ensure high availability and performance of core systems, networks, and platforms.* Oversee delivery of infrastructure projects, ensuring quality and alignment with architecture * standards.* Ensure compliance with security, regulatory, and operational standards. Candidate Profile Requirements include:* Proven experience … enterprise environments.* Strong knowledge of Microsoft-based systems, networking, and cloud platforms.* Experience managing budgets, teams, and vendors.* Understanding of ITIL processes and service delivery.* Personal Attributes* Strong leader with excellent organisational skills For the full role profile please click the document attached. Why work for us? We want ...

matter expert, you'll navigate ambiguity, manage change effectively, and communicate compellingly with diverse stakeholder audiences to ensure the highest quality and professionalism in service delivery. Job responsibilities Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility Develop … analytical reasoning skills, fostering a culture of continuous learning and improvement Required qualifications, capabilities, and skills Demonstrated expertise e in solutions analysis, technical program delivery, or a related field Demonstrated expertise in data analysis and data application, including hands‐on experience with major data visualization platforms Advanced knowledge ...

business teams to drive alignment across a diverse, global organisation. What We're Looking For You'll bring a blend of strategic thinking, delivery capability, and strong stakeholder engagement skills. The ideal candidate will have: Essential Skills & Experience Significant experience in technology strategy, business planning, or strategic change within … leaders and governance forums. A collaborative, people-focused approach with experience influencing diverse stakeholders. Highly Desirable Experience within banking, fintech, or wider financial services. Delivery experience across large-scale transformation programmes. A global organisational background or experience working across multiple regions. McGregor Boyall is an equal opportunity employer ...

Working alongside Technical Architects and Principal Engineers, you'll design, maintain and upgrade our client's infrastructure, tackling challenges head on and ensuring seamless service delivery. Support existing Workspace ONE customers with troubleshooting, upgrades and general questions. Research, evaluate, and recommend new or upgraded hardware/software to ensure … stack Creating and following device and software life cycle policies Minimize system policies and agent-based footprint on a corporate device Maintaining a software service catalog (enterprise App store) Provide input and manage a corporate patching policy Skills and experience Minimum 4 years of experience managing an MDM/ ...

meaningful data, research and performance insights to support evidence based decision making across the Council. You will work closely with senior managers and service areas, particularly within Children's Services and Education, to analyse performance data, identify trends, and support improvements in service delivery. The role will also … Analyse performance management data to identify trends, issues and areas for improvement across council services. Develop and monitor performance indicators and targets to support service improvement. Provide clear and accurate management information to senior leadership and service managers. Support needs assessments and research activities to help the council ...

enjoys being the recognised expert for Dynamics 365? This is a rare opportunity to take full ownership of a well established CRM and Field Service environment that sits at the heart of the organisation’s operations. You will not be lost in a large team. This is a role … business uses its most important system. The company has used Dynamics 365 for over a decade and heavily customises both CRM and Field Service to support engineering, sales, customer operations, training and service delivery. With the current CRM specialist moving on, they are looking for someone ...

with regulatory and contractual requirements. Support young people transitioning to independent living, including life skills development. Maintain accurate, up-to-date care plans and service records. Promote safeguarding and respond to concerns in accordance with company policy. Participate in service improvement activities and team meetings. Uphold equality, diversity … inclusion in all aspects of service delivery. Required Skills: NVQ Level 3 in Childrens Social Care and/or equivalent, or willing to work towards one within a set timeframe. Knowledge and understanding of The Childrens Act and Childrens Social Care. Proven experience working with young people ...

UK. We support hospitals, care homes, supported living services and private healthcare organisations with reliable, skilled professionals. With a strong focus on personalised service and long-term partnerships, we help clients meet their staffing needs efficiently while upholding the highest standards of care and compliance. Job Summary … such as hospitals, clinics, care homes and community healthcare providers. Generate leads through networking, cold outreach, referrals, and industry events. Negotiate contracts, rates, and service agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients (e.g., NHS, care homes, private clinics). Understand clients staffing needs ...

specialist monitoring and maintenance function, responsible for proactively overseeing systems, identifying faults, and supporting engineers to ensure high levels of uptime and service delivery. This Systems Monitoring Officer role sits at the heart of operational excellence. Systems Monitoring Officer Key Responsibilities: Monitor live systems and infrastructure for faults … issues and coordinate repairs Prepare specifications and estimates for minor works and repairs Support inspections and ensure maintenance quality and compliance Liaise with engineers, service desk teams, landlords, and commercial teams Maintain accurate maintenance records and prepare performance reports Operate within agreed SLAs and maintenance budgets Support long-term ...

specialist monitoring and maintenance function, responsible for proactively overseeing systems, identifying faults, and supporting engineers to ensure high levels of uptime and service delivery. This Systems Monitoring Officer role sits at the heart of operational excellence. Systems Monitoring Officer Key Responsibilities: Monitor live systems and infrastructure for faults … issues and coordinate repairs Prepare specifications and estimates for minor works and repairs Support inspections and ensure maintenance quality and compliance Liaise with engineers, service desk teams, landlords, and commercial teams Maintain accurate maintenance records and prepare performance reports Operate within agreed SLAs and maintenance budgets Support long-term ...

secure new merchant partnerships with digital-first mid-market and enterprise businesses where the primary revenue is derived from online content, software, or service delivery. Full-Cycle Sales Ownership: Employ a strategic, hunter-minded approach to build and manage a robust pipeline. Navigate complex sales cycles from prospecting … specifically targeting mid-market and lower-enterprise, digital-first companies. Deep understanding of the payment, operational, and growth challenges specific to digital content and service businesses (e.g., optimizing recurring billing, managing global payouts). Demonstrable experience selling complex solutions to monetization leads, heads of finance, or technical decision-makers. ...

required. Triage technical issues, drive resolution, and escalate to specialist global teams when needed. Coordinate with vendors to manage hardware lifecycles, maintenance agreements, and service delivery. Help maintain clear SLAs, escalation paths, and coverage models for critical screening rooms and live events. Collaboration & Continuous Improvement Work closely with … Dante, AES67, ST 2110, or NDI. What Sets You Apart Calm, professional judgment—especially in high-pressure or high-visibility creative environments. Strong customer service mindset with the ability to translate technical issues for non-technical stakeholders. A strong sense of ownership and accountability for outcomes. Comfortable collaborating with ...