The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 240 242 252
Rank change year-on-year
+2 +10
Contract jobs requiring a Service Desk Analyst 167 167 122
As % of all contract IT jobs located in London 0.78% 0.74% 0.60%
As % of the Job Titles category 0.84% 0.79% 0.64%
Number of daily rates quoted 87 84 52
Average daily rate
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£165 £190 £178
Average daily rate % change year-on-year
-13.15% +7.04%
90% offered a daily rate of more than £110 £115 £91
10% offered a daily rate of more than £217 £216 £204
UK excluding London average daily rate £125 £105 £110
% change year-on-year
+19.04% -4.54%
Number of hourly rates quoted 55 29 36
Average hourly rate £15.00 £15.00 £15.75
Average hourly rate % change year-on-year
- -4.76%
90% offered a hourly rate of more than £10.50 £11.50 £12.50
10% offered a hourly rate of more than £23.50 £19.10 £20.00
UK excluding London average hourly rate £12.50 £13.00 £12.00
% change year-on-year
-3.84% +8.33%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
19889 21022 18975
As % of all contract IT jobs located in London 92.60% 92.96% 93.15%
Number of daily rates quoted 13740 14393 12963
Average daily rate £450 £425 £440
Average daily rate % change year-on-year
+5.88% -3.40%
90% offered a daily rate of more than £275 £270 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 366 401 393
Average hourly rate £18.00 £17.50 £19.00
Average hourly rate % change year-on-year
+2.85% -7.89%
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £53.37 £42.50 £43.00
UK excluding London average hourly rate £17.00 £17.00 £17.50
% change year-on-year
- -2.85%

Service Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in London

Service Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the London region.

Service Desk Analyst Daily Rate Trend in London

Service Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 26 March 2015.

Service Desk Analyst Daily Rate Histogram in London

Service Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the London region.

Service Desk Analyst Hourly Rate Trend in London

Service Desk Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 26 March 2015.

Service Desk Analyst Hourly Rate Histogram in London

Service Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the London region over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -12 41 £168 -11.84% 10
Uxbridge +1 3 - -
Croydon -5 3 £125 +11.11%
Bromley - 3 £225 -
Surbiton - 2 - -
Twickenham - - - -
Wembley - - - -
West Drayton - - - -
Chessington - - - -
Harrow - - - -
Sidcup - - - -
Wimbledon - - - -
Beckenham - - - -
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 26 March 2015, IT contractor jobs across the London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 222 (65.88%) Windows
2 159 (47.18%) Active Directory
3 146 (43.32%) MS Office
4 143 (42.43%) Windows 7
5 137 (40.65%) ITIL
6 126 (37.39%) Microsoft
7 84 (24.93%) Citrix
8 76 (22.55%) MS Excel
9 61 (18.10%) Blackberry
10 59 (17.51%) Windows XP
11 47 (13.95%) VPN
12 46 (13.65%) Finance
13 41 (12.17%) SLA
14 40 (11.87%) MS Exchange
15 33 (9.79%) Law
16 31 (9.20%) Blackberry Enterprise Server
17 29 (8.61%) Legal
18 28 (8.31%) Incident Management
19 27 (8.01%) Remedy
20 24 (7.12%) LAN
21 22 (6.53%) MCP
21 22 (6.53%) Google
22 20 (5.93%) SharePoint
22 20 (5.93%) Cisco
22 20 (5.93%) NHS
22 20 (5.93%) Lync
23 18 (5.34%) Banking
23 18 (5.34%) Retail
23 18 (5.34%) Microsoft Certification
23 18 (5.34%) Wireless

Service Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 26 March 2015, IT contractor jobs across the London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (11.87%) MS Exchange
2 31 (9.20%) Blackberry Enterprise Server
3 20 (5.93%) SharePoint
3 20 (5.93%) Lync
4 15 (4.45%) Exchange Server 2010
4 15 (4.45%) WorkSite
5 8 (2.37%) IBM Notes
6 7 (2.08%) Exchange Server 2007
7 3 (0.89%) Exchange Server 2013
8 2 (0.59%) SharePoint 2010
8 2 (0.59%) SharePoint 2013
9 1 (0.30%) CMS
9 1 (0.30%) Apache
9 1 (0.30%) Tomcat
9 1 (0.30%) IIS
9 1 (0.30%) Exchange Server 2003
Applications
1 146 (43.32%) MS Office
2 76 (22.55%) MS Excel
3 9 (2.67%) MS PowerPoint
4 2 (0.59%) MS Visio
5 1 (0.30%) AutoCAD
5 1 (0.30%) Spreadsheet
Business Applications
1 7 (2.08%) assyst
2 2 (0.59%) Remedy ITSM
3 1 (0.30%) thinkFolio
Cloud Services
1 12 (3.56%) Google Apps
2 10 (2.97%) Office 365
3 8 (2.37%) Google Cloud Platform
4 1 (0.30%) Amazon ELB
4 1 (0.30%) Amazon EC2
4 1 (0.30%) Amazon S3
4 1 (0.30%) Amazon AWS
Communications & Networking
1 47 (13.95%) VPN
2 24 (7.12%) LAN
3 18 (5.34%) Wireless
4 16 (4.75%) Internet
5 13 (3.86%) TCP/IP
6 11 (3.26%) WAN
7 9 (2.67%) Wi-Fi
7 9 (2.67%) IP Telephony
7 9 (2.67%) Cisco IPT
8 7 (2.08%) Firewall
9 5 (1.48%) VoIP
10 4 (1.19%) SAN
10 4 (1.19%) DNS
11 2 (0.59%) Intranet
12 1 (0.30%) IPsec
12 1 (0.30%) SSL
12 1 (0.30%) DHCP
12 1 (0.30%) HTTP
12 1 (0.30%) ADSL
12 1 (0.30%) Cisco IOS
Database & Business Intelligence
1 5 (1.48%) SQL Server
2 1 (0.30%) EDMS
2 1 (0.30%) MS Access
Development Applications
1 1 (0.30%) Jenkins
General
1 46 (13.65%) Finance
2 33 (9.79%) Law
3 29 (8.61%) Legal
4 18 (5.34%) Banking
4 18 (5.34%) Retail
5 9 (2.67%) Investment Banking
6 7 (2.08%) Financial Institution
7 4 (1.19%) Telecoms
8 3 (0.89%) Electronics
9 2 (0.59%) Russian Language
9 2 (0.59%) Spanish Language
9 2 (0.59%) Publishing
10 1 (0.30%) Advertising
10 1 (0.30%) Games
10 1 (0.30%) General Ledger
10 1 (0.30%) Multimedia
10 1 (0.30%) French Language
10 1 (0.30%) German Language
10 1 (0.30%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.59%) LINQ
2 1 (0.30%) COM
2 1 (0.30%) Web Services
Miscellaneous
1 61 (18.10%) Blackberry
2 20 (5.93%) NHS
3 13 (3.86%) Video Conferencing
4 11 (3.26%) iPhone
5 9 (2.67%) Analytical Skills
6 8 (2.37%) iPad
6 8 (2.37%) Hedge funds
6 8 (2.37%) Handset
7 4 (1.19%) Fat Client
7 4 (1.19%) Smartphone
7 4 (1.19%) User Experience
7 4 (1.19%) Digital Media
7 4 (1.19%) Thin Client
7 4 (1.19%) Mainframe
8 2 (0.59%) Client/Server
8 2 (0.59%) Management Information System
8 2 (0.59%) VLE
9 1 (0.30%) GIS
9 1 (0.30%) EPoS
9 1 (0.30%) SecurID
Operating Systems
1 222 (65.88%) Windows
2 143 (42.43%) Windows 7
3 59 (17.51%) Windows XP
4 17 (5.04%) Windows Server 2008
5 12 (3.56%) Android
5 12 (3.56%) Mac OS
5 12 (3.56%) Windows 8
6 9 (2.67%) Apple iOS
7 7 (2.08%) Windows Server 2003
8 5 (1.48%) Mac OS X
9 3 (0.89%) Windows Server 2012
10 1 (0.30%) UNIX
10 1 (0.30%) Ubuntu
Processes & Methodologies
1 137 (40.65%) ITIL
2 28 (8.31%) Incident Management
3 17 (5.04%) Service Management
4 12 (3.56%) ITSM
5 10 (2.97%) Document Management
6 8 (2.37%) Service Delivery
6 8 (2.37%) Change Management
7 7 (2.08%) Software Deployment
8 6 (1.78%) Asset Management
9 5 (1.48%) Time Management
10 4 (1.19%) Problem Management
10 4 (1.19%) Logistics
10 4 (1.19%) Stakeholder Management
11 3 (0.89%) Project Management
11 3 (0.89%) Investment Management
12 2 (0.59%) Fund Management
12 2 (0.59%) Service Desk Management
12 2 (0.59%) ERP
12 2 (0.59%) Migration
13 1 (0.30%) Validation
Programming Languages
1 3 (0.89%) SQL
2 2 (0.59%) Java
3 1 (0.30%) C
Qualifications
1 22 (6.53%) MCP
2 18 (5.34%) Microsoft Certification
3 16 (4.75%) MOS
4 15 (4.45%) A+ Certification
5 13 (3.86%) MCSE
6 10 (2.97%) ITIL Certification
7 7 (2.08%) Security Cleared
8 6 (1.78%) MCTS
8 6 (1.78%) ITIL Foundation Certificate
9 5 (1.48%) CCNA
9 5 (1.48%) Cisco Certification
9 5 (1.48%) MCSA
10 4 (1.19%) Degree
11 3 (0.89%) HNC
11 3 (0.89%) SC Cleared
12 1 (0.30%) MCDST
12 1 (0.30%) CTC Cleared
12 1 (0.30%) DV Cleared
Quality Assurance & Compliance
1 41 (12.17%) SLA
2 12 (3.56%) Dodd-Frank
2 12 (3.56%) Sarbanes-Oxley
System Software
1 159 (47.18%) Active Directory
2 10 (2.97%) Terminal Server
3 4 (1.19%) VMware Infrastructure
4 3 (0.89%) XenApp
5 1 (0.30%) Terminal Services
Systems Management
1 14 (4.15%) SCCM
2 3 (0.89%) DameWare
3 2 (0.59%) Symantec Enterprise Vault
4 1 (0.30%) Systems Management Server (SMS)
4 1 (0.30%) Ansible
4 1 (0.30%) Puppet
Vendors
1 126 (37.39%) Microsoft
2 84 (24.93%) Citrix
3 27 (8.01%) Remedy
4 22 (6.53%) Google
5 20 (5.93%) Cisco
6 16 (4.75%) ServiceNow
7 14 (4.15%) VMware
8 11 (3.26%) Apple
9 10 (2.97%) Altiris
9 10 (2.97%) Interwoven
10 9 (2.67%) AppSense
11 8 (2.37%) Lotus
12 7 (2.08%) HP
13 5 (1.48%) Mitel
13 5 (1.48%) Bloomberg
14 4 (1.19%) Yardi
14 4 (1.19%) SAP
14 4 (1.19%) CheckPoint
15 3 (0.89%) OpenText
15 3 (0.89%) Symantec
London
Marcus Donald People
Rate: £100 - £110 per day
Posted: 2 days ago
London
Hays IT - Uk Posting account
Rate: £27.00 - £32.00 per hour
Posted: 2 days ago