The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 246 245 270
Rank change year-on-year
-1 +25
Contract jobs requiring a Service Desk Analyst 171 171 143
As % of all contract IT jobs located in London 0.74% 0.71% 0.54%
As % of the Job Titles category 0.79% 0.76% 0.58%
Number of daily rates quoted 81 83 44
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£165 £175 £175
Average daily rate % change year-on-year
-5.71% -
90% offered a daily rate of more than £111 £114 £117
10% offered a daily rate of more than £204 £213 £233
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 59 60 51
Average hourly rate £15.00 £15.50 £16.00
Average hourly rate % change year-on-year
-3.22% -3.12%
90% offered a hourly rate of more than £12.00 £12.90 £13.00
10% offered a hourly rate of more than £20.23 £23.50 £20.50
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21546 22422 24477
As % of all contract IT jobs located in London 92.78% 92.46% 92.82%
Number of daily rates quoted 14798 15261 15876
Average daily rate £425 £450 £425
Average daily rate % change year-on-year
-5.55% +5.88%
90% offered a daily rate of more than £265 £275 £274
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 398 472 642
Average hourly rate £17.50 £20.00 £20.00
Average hourly rate % change year-on-year
-12.50% -
90% offered a hourly rate of more than £11.50 £13.00 £13.00
10% offered a hourly rate of more than £41.90 £42.50 £43.95
UK excluding London average hourly rate £16.48 £17.23 £18.50
% change year-on-year
-4.32% -6.89%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in London

Service Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the London region.

Service Desk Analyst Daily Rate Trend in London

Service Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 23 July 2014.

Service Desk Analyst Daily Rate Histogram in London

Service Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the London region.

Service Desk Analyst Hourly Rate Trend in London

Service Desk Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 23 July 2014.

Service Desk Analyst Hourly Rate Histogram in London

Service Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the London region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 36 £185 +13.84% 18
Kingston Upon Thames 0 4 - - 1
Croydon -2 1 £150 +33.33% 1
Hammersmith - 1 - -
Wimbledon - - - -
Chiswick - - - - 1
Greenford - - - -
Harrow - - - -
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills in London

For the 6 months to 23 July 2014, IT contractor jobs across the London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 251 (68.02%) Windows
2 192 (52.03%) Active Directory
3 187 (50.68%) ITIL
4 171 (46.34%) MS Office
5 157 (42.55%) Microsoft
6 141 (38.21%) Windows 7
7 124 (33.60%) Windows XP
8 102 (27.64%) Blackberry
9 98 (26.56%) MS Excel
10 86 (23.31%) Citrix
11 63 (17.07%) Law
12 61 (16.53%) Finance
13 59 (15.99%) Legal
14 46 (12.47%) ITIL Certification
15 42 (11.38%) Blackberry Enterprise Server
16 41 (11.11%) Banking
17 40 (10.84%) MS Exchange
18 37 (10.03%) MCP
19 36 (9.76%) Document Management
19 36 (9.76%) Incident Management
20 34 (9.21%) IBM Notes
20 34 (9.21%) Lotus
20 34 (9.21%) Service Management
21 26 (7.05%) TCP/IP
22 25 (6.78%) Handset
22 25 (6.78%) MS PowerPoint
23 24 (6.50%) Android
23 24 (6.50%) Remedy
24 21 (5.69%) Retail
24 21 (5.69%) SLA

Service Desk Analyst
Top Related IT Skills in London by Category

For the 6 months to 23 July 2014, IT contractor jobs across the London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 42 (11.38%) Blackberry Enterprise Server
2 40 (10.84%) MS Exchange
3 34 (9.21%) IBM Notes
4 16 (4.34%) Exchange Server 2010
5 7 (1.90%) WorkSite
6 3 (0.81%) Lync
7 2 (0.54%) Exchange Server 2003
8 1 (0.27%) Lotus Domino
8 1 (0.27%) SharePoint
8 1 (0.27%) GroupWise
Applications
1 171 (46.34%) MS Office
2 98 (26.56%) MS Excel
3 25 (6.78%) MS PowerPoint
Business Applications
1 3 (0.81%) Cerner Millennium
2 1 (0.27%) assyst
2 1 (0.27%) Remedy ITSM
Cloud Services
1 18 (4.88%) Office 365
2 2 (0.54%) Google Apps
3 1 (0.27%) SaaS
Communications & Networking
1 26 (7.05%) TCP/IP
2 15 (4.07%) VPN
3 12 (3.25%) WAN
3 12 (3.25%) LAN
4 11 (2.98%) DNS
5 10 (2.71%) Internet
6 9 (2.44%) VoIP
6 9 (2.44%) IP Telephony
7 4 (1.08%) Cisco IOS
7 4 (1.08%) Broadband
7 4 (1.08%) Wireless
8 3 (0.81%) DHCP
9 2 (0.54%) 3G
9 2 (0.54%) MPLS
9 2 (0.54%) Network Security
10 1 (0.27%) Firewall
10 1 (0.27%) Wi-Fi
10 1 (0.27%) FTP
10 1 (0.27%) HTTP
10 1 (0.27%) SSL
Database & Business Intelligence
1 3 (0.81%) MS Access
2 1 (0.27%) SQL Server
2 1 (0.27%) Crystal Reports
2 1 (0.27%) Oracle Reports
Development Applications
1 1 (0.27%) Dreamweaver
General
1 63 (17.07%) Law
2 61 (16.53%) Finance
3 59 (15.99%) Legal
4 41 (11.11%) Banking
5 21 (5.69%) Retail
6 16 (4.34%) Investment Banking
7 14 (3.79%) French Language
8 10 (2.71%) Advertising
9 8 (2.17%) Back Office
10 3 (0.81%) Telecoms
10 3 (0.81%) Front Office
10 3 (0.81%) Italian Language
11 2 (0.54%) Japanese Language
11 2 (0.54%) Spanish Language
12 1 (0.27%) Russian Language
12 1 (0.27%) German Language
12 1 (0.27%) Financial Institution
12 1 (0.27%) Local Government
Libraries, Frameworks & Software Standards
1 2 (0.54%) HTML
1 2 (0.54%) COM
2 1 (0.27%) CSS
Miscellaneous
1 102 (27.64%) Blackberry
2 25 (6.78%) Handset
3 18 (4.88%) NHS
4 16 (4.34%) Management Information System
4 16 (4.34%) iPhone
5 9 (2.44%) Client/Server
6 5 (1.36%) EPoS
7 4 (1.08%) Mobile Computing
8 3 (0.81%) Video Conferencing
9 2 (0.54%) Fat Client
9 2 (0.54%) iPad
9 2 (0.54%) Thin Client
10 1 (0.27%) Smartcard
10 1 (0.27%) Chip and PIN
10 1 (0.27%) PDA
10 1 (0.27%) Hedge funds
10 1 (0.27%) Digital Media
Operating Systems
1 251 (68.02%) Windows
2 141 (38.21%) Windows 7
3 124 (33.60%) Windows XP
4 24 (6.50%) Android
5 15 (4.07%) Windows Server 2008
5 15 (4.07%) Windows Vista
6 14 (3.79%) Windows 8
6 14 (3.79%) Windows Server 2003
7 11 (2.98%) Apple iOS
8 7 (1.90%) Windows Mobile
9 3 (0.81%) Linux
9 3 (0.81%) Windows Server 2012
10 2 (0.54%) Windows 2000
11 1 (0.27%) Windows NT
11 1 (0.27%) Mac OS X
11 1 (0.27%) UNIX
Processes & Methodologies
1 187 (50.68%) ITIL
2 36 (9.76%) Document Management
2 36 (9.76%) Incident Management
3 34 (9.21%) Service Management
4 15 (4.07%) ITIL V3
5 12 (3.25%) E-Commerce
6 11 (2.98%) Problem Management
6 11 (2.98%) Time Management
7 9 (2.44%) Disaster Recovery
8 8 (2.17%) ITSM
8 8 (2.17%) Service Delivery
9 7 (1.90%) BCP
9 7 (1.90%) Information Security
9 7 (1.90%) Software Deployment
10 6 (1.63%) Service Desk Management
10 6 (1.63%) ITIL V2
11 4 (1.08%) Change Management
12 3 (0.81%) Asset Management
13 2 (0.54%) Migration
13 2 (0.54%) Business Continuity
Programming Languages
1 2 (0.54%) SQL
1 2 (0.54%) PowerShell
Qualifications
1 46 (12.47%) ITIL Certification
2 37 (10.03%) MCP
3 14 (3.79%) A+ Certification
4 10 (2.71%) Microsoft Certification
5 9 (2.44%) Security Cleared
6 8 (2.17%) MOS
7 7 (1.90%) Degree
8 6 (1.63%) MCSE
9 4 (1.08%) SC Cleared
9 4 (1.08%) DV Cleared
10 3 (0.81%) ITIL Foundation Certificate
10 3 (0.81%) MCITP
11 2 (0.54%) MCDST
12 1 (0.27%) VMware Certified Professional (VCP)
12 1 (0.27%) MCSA
12 1 (0.27%) CCA
12 1 (0.27%) Citrix Certification
12 1 (0.27%) HND
Quality Assurance & Compliance
1 21 (5.69%) SLA
2 1 (0.27%) QA
System Software
1 192 (52.03%) Active Directory
2 15 (4.07%) VMware Infrastructure
3 5 (1.36%) XenApp
4 1 (0.27%) XenDesktop
4 1 (0.27%) vSphere
4 1 (0.27%) MetaFrame
4 1 (0.27%) Terminal Server
4 1 (0.27%) VMware ESX
4 1 (0.27%) VMware Server
Systems Management
1 8 (2.17%) Systems Management Server (SMS)
2 6 (1.63%) SCCM
3 4 (1.08%) NetBackup
4 3 (0.81%) HP Data Protector
4 3 (0.81%) ARCserve
4 3 (0.81%) ZENworks
5 2 (0.54%) DameWare
Vendors
1 157 (42.55%) Microsoft
2 86 (23.31%) Citrix
3 34 (9.21%) Lotus
4 24 (6.50%) Remedy
5 19 (5.15%) VMware
6 17 (4.61%) Apple
7 15 (4.07%) Cisco
7 15 (4.07%) ServiceNow
8 14 (3.79%) HP
9 7 (1.90%) McAfee
10 5 (1.36%) Sophos
10 5 (1.36%) Altiris
11 4 (1.08%) Reuters
11 4 (1.08%) Bloomberg
11 4 (1.08%) Dell
11 4 (1.08%) SAP
12 3 (0.81%) Oracle
12 3 (0.81%) IBM
12 3 (0.81%) Cerner
12 3 (0.81%) Wyse
London
TEKsystems
Rate: £10 - £13 per hour
Posted: 21 hours ago
London
TEKsystems
Rate: £10 - £13 per hour
Posted: 21 hours ago
London
Jumar
Posted: Yesterday
London
Marcus Donald People
Rate: £110 to £130 per day
Posted: Yesterday
City, London
Oliver James Associates
Rate: £150 per day
Posted: Yesterday
City, London
ComputAppoint
Rate: £170 - £200 per day
Posted: 2 days ago
Teddington, Middlesex
Connectus
Rate: £100 per day
Posted: 5 days ago
City, London
Cadence Resourcing
Rate: £180 - £220 per day
Posted: 5 days ago
London
Marcus Donald People
Rate: £10 to £13 per hour
Posted: 6 days ago
City, London
TEKsystems
Rate: £10 - £15 per hour
Posted: 6 days ago
London
Venn Group - UK
Rate: 11-15 Per Hour
Posted: 21 days ago
Kingston upon Thames
Hays IT - Uk Posting account
Rate: £13.00 - £14.00 per hour
Posted: 22 days ago