The statistics below represent IT contracts advertised across the London region that had Service Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 May 2016
Same period 2015 Same period 2014
Service Desk Analyst
Rank 301 275 235
Rank change year-on-year
-26 -40
Contract jobs requiring a Service Desk Analyst 117 150 201
As % of all contract IT jobs located in London 0.54% 0.65% 0.87%
As % of the Job Titles category 0.57% 0.69% 0.92%
Number of daily rates quoted 60 70 95
Median daily rate £169 £160 £153
Median daily rate % change year-on-year
+5.62% +4.57%
90% offered a daily rate of more than £120 £105 £106
10% offered a daily rate of more than £225 £213 £204
UK excluding London median daily rate £125 £125 £120
% change year-on-year
- +4.16%
Number of hourly rates quoted 24 55 56
Median hourly rate £14.38 £14.00 £15.00
Median hourly rate % change year-on-year
+2.67% -6.66%
90% offered a hourly rate of more than £10.80 £10.50 £12.00
10% offered a hourly rate of more than £19.25 £20.00 £19.00
UK excluding London median hourly rate £14.00 £12.50 £14.00
% change year-on-year
+12.00% -10.71%
Service Desk Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
20640 21725 21929
As % of all contract IT jobs located in London 94.90% 94.58% 94.98%
Number of daily rates quoted 15039 15000 15432
Median daily rate £463 £448 £425
Median daily rate % change year-on-year
+3.35% +5.29%
90% offered a daily rate of more than £298 £275 £270
10% offered a daily rate of more than £625 £613 £600
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 218 406 397
Median hourly rate £18.75 £19.01 £17.50
Median hourly rate % change year-on-year
-1.35% +8.61%
90% offered a hourly rate of more than £11.50 £12.50 £12.00
10% offered a hourly rate of more than £43.50 £55.00 £35.00
UK excluding London median hourly rate £17.50 £16.16 £16.50
% change year-on-year
+8.29% -2.06%

Service Desk Analyst
Jobs Demand Trend in London

The demand trend of IT contracts across the London region that featured Service Desk Analyst in the job title.

Service Desk Analyst Jobs Demand Trend in London

Service Desk Analyst
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the London region.

Service Desk Analyst Daily Rate Trend in London

Service Desk Analyst
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 29 May 2016.

Service Desk Analyst Daily Rate Histogram in London

Service Desk Analyst
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the London region.

Service Desk Analyst Hourly Rate Trend in London

Service Desk Analyst
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 29 May 2016.

Service Desk Analyst Hourly Rate Histogram in London

Service Desk Analyst
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the London region over the 3 months to 29 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 14 £203 +15.71% 2
Southall -2 2 - -
Westminster - 2 £185 -
Bromley - 1 £225 -
Croydon - 1 £175 - 2
Dagenham - 1 - -
Feltham - 1 - - 1
Hounslow - 1 - -
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Related IT Skills in London

For the 6 months to 29 May 2016, Service Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region featuring Service Desk Analyst in the job title.

1 183 (72.05%) Windows
2 152 (59.84%) Active Directory
3 124 (48.82%) Windows 7
4 110 (43.31%) MS Office
5 92 (36.22%) Microsoft
6 88 (34.65%) ITIL
7 68 (26.77%) Citrix
8 67 (26.38%) MS Excel
9 52 (20.47%) Blackberry
10 44 (17.32%) Law
11 42 (16.54%) Finance
12 38 (14.96%) Windows Server
12 38 (14.96%) Windows XP
13 35 (13.78%) Windows 8
14 31 (12.20%) Service Management
15 29 (11.42%) MS Exchange
15 29 (11.42%) Windows Server 2008
16 27 (10.63%) Legal
16 27 (10.63%) Office 365
17 26 (10.24%) Windows Server 2003
17 26 (10.24%) SLA
18 24 (9.45%) Incident Management
19 22 (8.66%) iManage
20 19 (7.48%) ITIL Certification
20 19 (7.48%) Blackberry Enterprise Server
20 19 (7.48%) Problem Management
21 18 (7.09%) Microsoft Certification
21 18 (7.09%) MCP
21 18 (7.09%) VMware
22 17 (6.69%) Document Management

Service Desk Analyst Skill Set
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (11.42%) MS Exchange
2 19 (7.48%) Blackberry Enterprise Server
3 13 (5.12%) IBM Notes
4 11 (4.33%) Exchange Server 2010
5 10 (3.94%) SharePoint
6 5 (1.97%) Exchange Server 2003
7 4 (1.57%) Exchange Server 2007
8 3 (1.18%) Exchange Server 2013
8 3 (1.18%) IIS
8 3 (1.18%) SharePoint 2010
8 3 (1.18%) SharePoint 2013
9 2 (0.79%) Skype for Business
10 1 (0.39%) K2 blackpearl
Applications
1 110 (43.31%) MS Office
2 67 (26.38%) MS Excel
3 9 (3.54%) MS PowerPoint
4 1 (0.39%) AutoCAD
4 1 (0.39%) MS Visio
4 1 (0.39%) Photoshop
Cloud Services
1 27 (10.63%) Office 365
2 2 (0.79%) Amazon AWS
2 2 (0.79%) Google Apps
2 2 (0.79%) IaaS
2 2 (0.79%) Microsoft Azure
3 1 (0.39%) OneDrive
3 1 (0.39%) SaaS
Communications & Networking
1 14 (5.51%) TCP/IP
2 12 (4.72%) Internet
3 11 (4.33%) WAN
4 10 (3.94%) DNS
4 10 (3.94%) LAN
5 7 (2.76%) Intranet
5 7 (2.76%) Remote Desktop
6 6 (2.36%) DHCP
6 6 (2.36%) VPN
7 5 (1.97%) Wireless
8 4 (1.57%) Wi-Fi
9 3 (1.18%) Skype
10 2 (0.79%) ADSL
10 2 (0.79%) Ethernet
10 2 (0.79%) Firewall
10 2 (0.79%) VoIP
11 1 (0.39%) BIG-IP
11 1 (0.39%) Broadband
11 1 (0.39%) Cisco IPT
11 1 (0.39%) PBX
Database & Business Intelligence
1 2 (0.79%) Amazon RDS
2 1 (0.39%) SQL Server
2 1 (0.39%) SQL Server 2005
2 1 (0.39%) SQL Server 2008
Development Applications
1 3 (1.18%) JIRA
General
1 44 (17.32%) Law
2 42 (16.54%) Finance
3 27 (10.63%) Legal
4 7 (2.76%) Banking
5 6 (2.36%) Japanese Language
5 6 (2.36%) Local Government
5 6 (2.36%) Retail
6 5 (1.97%) Spanish Language
7 4 (1.57%) German Language
7 4 (1.57%) Italian Language
8 3 (1.18%) Telecoms
9 2 (0.79%) Financial Institution
9 2 (0.79%) French Language
9 2 (0.79%) International Banking
10 1 (0.39%) Billing
10 1 (0.39%) Investment Banking
10 1 (0.39%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.79%) Middleware
2 1 (0.39%) .NET
2 1 (0.39%) HTML
2 1 (0.39%) X-Windows
Miscellaneous
1 52 (20.47%) Blackberry
2 13 (5.12%) iPad
3 11 (4.33%) Analytical Skills
3 11 (4.33%) NHS
4 9 (3.54%) iPhone
5 7 (2.76%) Management Information System
5 7 (2.76%) Video Conferencing
6 5 (1.97%) Fat Client
6 5 (1.97%) Thin Client
7 4 (1.57%) Client/Server
8 2 (0.79%) PKI
8 2 (0.79%) Reinsurance
9 1 (0.39%) CMDB
9 1 (0.39%) Computer Science
9 1 (0.39%) Data Centre
9 1 (0.39%) Data Protection Act
9 1 (0.39%) Data Structures
9 1 (0.39%) Hedge funds
9 1 (0.39%) Private Cloud
Operating Systems
1 183 (72.05%) Windows
2 124 (48.82%) Windows 7
3 38 (14.96%) Windows Server
3 38 (14.96%) Windows XP
4 35 (13.78%) Windows 8
5 29 (11.42%) Windows Server 2008
6 26 (10.24%) Windows Server 2003
7 11 (4.33%) Mac OS X
7 11 (4.33%) Windows Server 2012
8 10 (3.94%) Windows 10
9 9 (3.54%) Android
10 5 (1.97%) Unix
10 5 (1.97%) Windows 2000
11 4 (1.57%) Apple iOS
12 3 (1.18%) Linux
13 2 (0.79%) Red Hat Enterprise Linux
14 1 (0.39%) Windows Vista
Processes & Methodologies
1 88 (34.65%) ITIL
2 31 (12.20%) Service Management
3 24 (9.45%) Incident Management
4 19 (7.48%) Problem Management
5 17 (6.69%) Document Management
6 10 (3.94%) Change Management
7 9 (3.54%) Service Delivery
7 9 (3.54%) Time Management
8 8 (3.15%) CRM
9 6 (2.36%) ITIL V3
9 6 (2.36%) Root Cause Analysis
10 5 (1.97%) ITSM
11 4 (1.57%) Change Control
11 4 (1.57%) Configuration Management
11 4 (1.57%) Information Security
11 4 (1.57%) Network Management
11 4 (1.57%) Project Management
12 3 (1.18%) Fault Analysis
12 3 (1.18%) Practice Management
13 2 (0.79%) Risk Management
Programming Languages
1 4 (1.57%) C
2 3 (1.18%) PowerShell
3 1 (0.39%) JavaScript
3 1 (0.39%) VBA
Qualifications
1 19 (7.48%) ITIL Certification
2 18 (7.09%) MCP
2 18 (7.09%) Microsoft Certification
3 11 (4.33%) Degree
4 10 (3.94%) ITIL Foundation Certificate
5 6 (2.36%) MCSA
5 6 (2.36%) MCSE
5 6 (2.36%) Security Cleared
6 4 (1.57%) MCDST
7 3 (1.18%) A+ Certification
8 2 (0.79%) SC Cleared
9 1 (0.39%) CCNA
9 1 (0.39%) Cisco Certification
9 1 (0.39%) CTC Cleared
9 1 (0.39%) MCITP
9 1 (0.39%) MOS
Quality Assurance & Compliance
1 26 (10.24%) SLA
2 1 (0.39%) ISO 9001
2 1 (0.39%) QA
System Software
1 152 (59.84%) Active Directory
2 13 (5.12%) VMware Infrastructure
3 5 (1.97%) Terminal Server
3 5 (1.97%) vSphere
4 2 (0.79%) XenApp
5 1 (0.39%) BitLocker
5 1 (0.39%) Hyper-V
5 1 (0.39%) Xen
5 1 (0.39%) XenDesktop
Systems Management
1 12 (4.72%) SCCM
2 1 (0.39%) Backup Exec
2 1 (0.39%) DameWare
2 1 (0.39%) Foglight
2 1 (0.39%) Nagios
2 1 (0.39%) SCSM
Vendors
1 92 (36.22%) Microsoft
2 68 (26.77%) Citrix
3 22 (8.66%) iManage
4 18 (7.09%) VMware
5 14 (5.51%) LANDesk
6 13 (5.12%) Apple
6 13 (5.12%) Lotus
7 11 (4.33%) Cisco
8 8 (3.15%) Google
9 6 (2.36%) HP
10 5 (1.97%) Dell
10 5 (1.97%) ServiceNow
11 4 (1.57%) Remedy
12 3 (1.18%) Hummingbird
13 2 (0.79%) 3PAR
13 2 (0.79%) BMC
13 2 (0.79%) Red Hat
13 2 (0.79%) Sun
14 1 (0.39%) LexisNexis
14 1 (0.39%) MobileIron
Croydon, Surrey
LV
Rate: Competitive
Posted: 3 days ago
London
TEKsystems
Posted: 2 days ago
Feltham
Hays London City Cheapside
Rate: £20.00 per hour
Posted: 11 days ago