Service Desk Analyst Contracts in London
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Hourly Rate Histogram Job Locations Related Skills

The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Service Desk Analyst
Rank 259 318 339
Rank change year-on-year
+59 +21
Contract jobs requiring a Service Desk Analyst 122 97 104
As % of all contract IT jobs located in London 0.563% 0.360% 0.335%
As % of the Job Titles category 0.612% 0.389% 0.362%
Number of daily rates quoted 55 29 27
Average daily rate £175 £170 £175
Average daily rate % change year-on-year
+2.94% -2.85%
90% offered a daily rate of more than £117 £107 £100
10% offered a daily rate of more than £205 £195 £235
UK excluding London average daily rate £113 £110 £115
% change year-on-year
+2.27% -4.34%
Number of hourly rates quoted 35 42 42
Average hourly rate £16.50 £15.75 £16.00
Average hourly rate % change year-on-year
+4.76% -1.56%
90% offered a hourly rate of more than £13.72 £11.03 £11.00
10% offered a hourly rate of more than £22.60 £22.50 £24.80
UK excluding London average hourly rate £12.25 £13.50 £12.00
% change year-on-year
-9.25% +12.50%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category		 19942 24907 28750
As % of all contract IT jobs located in London 92.08% 92.46% 92.52%
Number of daily rates quoted 13399 16045 18461
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 450 624 677
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.50
10% offered a hourly rate of more than £45.00 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
England

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the London region as a proportion of the total demand within the Job Titles category.

London Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the London region.

London Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 24 May 2013.

London Service Desk Analyst Daily Rate Histogram

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the London region.

London Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Service Desk Analyst across the London region over the 3 months to 24 May 2013.

London Service Desk Analyst Hourly Rate Histogram

Service Desk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the London region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
City of London +6 30 £178 +5.97%
Canary Wharf -1 3 £175 -5.40%
Chessington - 2 £104 -
Croydon - 2 £128 -
Chiswick - 1 - -
Brentford - 1 - -
Service Desk Analyst
England

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 197 (81.74%) Windows
2 138 (57.26%) Windows XP
3 131 (54.36%) ITIL
4 126 (52.28%) MS Office
5 120 (49.79%) Active Directory
6 80 (33.20%) Blackberry
7 73 (30.29%) Windows 7
8 72 (29.88%) Microsoft
9 68 (28.22%) Citrix
10 57 (23.65%) Law
11 54 (22.41%) Legal
11 54 (22.41%) Finance
11 54 (22.41%) ITIL Certification
12 49 (20.33%) MS Excel
13 41 (17.01%) Banking
14 38 (15.77%) Blackberry Enterprise Server
15 33 (13.69%) SLA
16 32 (13.28%) Document Management
17 31 (12.86%) Handset
18 29 (12.03%) Windows Server 2003
18 29 (12.03%) XenApp
19 26 (10.79%) Smartphone
20 21 (8.714%) MS Exchange
21 20 (8.299%) Service Management
22 19 (7.884%) Windows Server 2008
23 18 (7.469%) Apple
24 16 (6.639%) TCP/IP
25 15 (6.224%) Remedy
26 14 (5.809%) Lotus
26 14 (5.809%) Lotus Notes

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the London region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (0.415%) COM
Application Platforms
1 38 (15.77%) Blackberry Enterprise Server
2 21 (8.714%) MS Exchange
3 14 (5.809%) Lotus Notes
4 7 (2.905%) Exchange Server 2003
4 7 (2.905%) WorkSite
4 7 (2.905%) Exchange Server 2007
5 5 (2.075%) Exchange Server 2010
6 4 (1.660%) GroupWise
7 2 (0.830%) Moodle
8 1 (0.415%) SharePoint
Applications
1 126 (52.28%) MS Office
2 49 (20.33%) MS Excel
3 6 (2.490%) MS PowerPoint
4 1 (0.415%) Vectorworks
4 1 (0.415%) Google Apps
4 1 (0.415%) Office 365
Communications & Networking
1 16 (6.639%) TCP/IP
2 13 (5.394%) LAN
3 11 (4.564%) WAN
3 11 (4.564%) VPN
4 7 (2.905%) Internet
5 5 (2.075%) Ethernet
6 4 (1.660%) HTTP
6 4 (1.660%) VoIP
7 3 (1.245%) Wi-Fi
7 3 (1.245%) Network Security
7 3 (1.245%) Broadband
8 2 (0.830%) Intranet
9 1 (0.415%) IP Telephony
9 1 (0.415%) Wireless
General
1 57 (23.65%) Law
2 54 (22.41%) Legal
2 54 (22.41%) Finance
3 41 (17.01%) Banking
4 12 (4.979%) French Language
5 9 (3.734%) Financial Institution
6 7 (2.905%) Retail
7 5 (2.075%) Investment Banking
8 2 (0.830%) Telecoms
8 2 (0.830%) Back Office
9 1 (0.415%) Advertising
9 1 (0.415%) Publishing
9 1 (0.415%) Marketing
9 1 (0.415%) Japanese Language
Miscellaneous
1 80 (33.20%) Blackberry
2 31 (12.86%) Handset
3 26 (10.79%) Smartphone
4 9 (3.734%) NHS
5 8 (3.320%) Hedge funds
6 6 (2.490%) Management Information System
7 5 (2.075%) iPad
8 4 (1.660%) Statistics
8 4 (1.660%) iPhone
9 2 (0.830%) Thin Client
9 2 (0.830%) EPoS
9 2 (0.830%) Fat Client
9 2 (0.830%) SWIFT
10 1 (0.415%) Digital Media
10 1 (0.415%) Mathematics
Operating Systems
1 197 (81.74%) Windows
2 138 (57.26%) Windows XP
3 73 (30.29%) Windows 7
4 29 (12.03%) Windows Server 2003
5 19 (7.884%) Windows Server 2008
6 5 (2.075%) Windows Vista
6 5 (2.075%) Windows 2000
7 3 (1.245%) UNIX
8 2 (0.830%) Mac OS X
8 2 (0.830%) Android
9 1 (0.415%) Mac OS
9 1 (0.415%) Ubuntu
9 1 (0.415%) Windows NT
Processes & Methodologies
1 131 (54.36%) ITIL
2 32 (13.28%) Document Management
3 20 (8.299%) Service Management
4 10 (4.149%) Service Delivery
5 9 (3.734%) Migration
5 9 (3.734%) Incident Management
6 8 (3.320%) Continuous Improvement
7 7 (2.905%) ITSM
8 6 (2.490%) Problem Management
9 4 (1.660%) Root Cause Analysis
10 3 (1.245%) Time Management
10 3 (1.245%) CRM
11 2 (0.830%) PRINCE2
11 2 (0.830%) Business Analysis
11 2 (0.830%) Quality Management
11 2 (0.830%) Service Desk Management
12 1 (0.415%) ITIL V3
12 1 (0.415%) Software Deployment
12 1 (0.415%) Information Security
12 1 (0.415%) Stakeholder Management
Programming Languages
1 6 (2.490%) VBA
2 2 (0.830%) C++
2 2 (0.830%) Java
2 2 (0.830%) SQL
Qualifications
1 54 (22.41%) ITIL Certification
2 8 (3.320%) MOS
3 7 (2.905%) Microsoft Certification
4 5 (2.075%) Degree
5 4 (1.660%) MCP
5 4 (1.660%) MCDST
6 3 (1.245%) Security Cleared
7 2 (0.830%) MCSE
7 2 (0.830%) MCITP
8 1 (0.415%) MCTS
8 1 (0.415%) SC Cleared
8 1 (0.415%) BC Cleared
8 1 (0.415%) MCSA
Quality Assurance & Compliance
1 33 (13.69%) SLA
2 4 (1.660%) Sarbanes-Oxley
3 3 (1.245%) ISO/IEC 17799
System Software
1 120 (49.79%) Active Directory
2 29 (12.03%) XenApp
3 3 (1.245%) VMware Infrastructure
Systems Management
1 2 (0.830%) Systems Management Server (SMS)
2 1 (0.415%) DameWare
2 1 (0.415%) SCOM
2 1 (0.415%) Norton AntiVirus
Vendors
1 72 (29.88%) Microsoft
2 68 (28.22%) Citrix
3 18 (7.469%) Apple
4 15 (6.224%) Remedy
5 14 (5.809%) Lotus
6 12 (4.979%) VMware
7 9 (3.734%) Avaya
8 7 (2.905%) Bloomberg
9 6 (2.490%) Reuters
9 6 (2.490%) Novell
10 4 (1.660%) HP
10 4 (1.660%) Dell
10 4 (1.660%) Yahoo!
10 4 (1.660%) LANDesk
11 3 (1.245%) SAP
11 3 (1.245%) Cisco
11 3 (1.245%) IBM
11 3 (1.245%) Adobe
11 3 (1.245%) Sun
12 2 (0.830%) Siebel
Service Desk Analyst, 3 month contract with view to going perm
London
Helpdesk Analyst - ITIL Service Desk Analyst - ITIL accredited Major retail organisation has an opportunity for a number of skilled and experienced Technical Service/Helpdesk Analysts. For this requirement...
DP Connect Ltd
Rate: £15 - £18 per hour
Posted: 30 April 2013
DV Cleared Service Desk Analyst (1st Line Support)
City of London
Service Desk Analyst (1st Line Support) **Capita Resourcing are the Managed Service Provider for various Central Government Clients which require the Highest level of UK Security Clearance** My...
Capita Resourcing Ltd
Rate: £150 - £250 per annum
Posted: 4 May 2013
Service Desk Analyst - 2nd Line
London
2nd Line Helpdesk / Service Desk Analyst / ICT Support Analyst / Helpdesk Support Staff - CONTRACT Required for major and highly established employer in the Regents Park, NW1 London.You will...
IQ Resourcing
Rate: £200 - £250 per day
Posted: 4 May 2013
Afternoon / Evening Service Desk Analyst / Helpdesk Analyst
City, London
It will be essential that you will have good experience of all MS Office 2003/2010 applications especially Word (MOS qualifications would be ideal). You will also have...
DGH Recruitment Ltd
Rate: £180 - £210 per day
Posted: 22 May 2013
Service Desk Analyst / Helpdesk Analyst / Support Analyst
City, London
Ideally you will have a wealth of experience within the legal sector supporting bespoke legal applications including iManage WorkSite/FileSite, InterAction, Aderant and Laserforms, however any experience in...
DGH Recruitment Ltd
Rate: £160 - £204 per day
Posted: 22 May 2013
Service Desk Analyst
City of London
You must have experience working within a fast paced service desk, working to ITIL standards and pre-determined Service Level Agreements... Key Responsibilities*Proven experience as a Servicedesk...
Hudson
Rate: £180 - £200 per day
Posted: 22 May 2013
About us| Contact us| Copyright| Disclaimer| Privacy Policy & Cookies
Last Updated Friday 24 May 2013
IT Jobs Watch, Tracking the IT Job Market
Copyright © 2004-2013 Paradigm Software (UK) Limited. All rights reserved.