The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Desktop Support Analyst
Rank 458 419 428
Rank change year-on-year
-39 +9
Contract jobs requiring a Desktop Support Analyst 125 134 111
As % of all contract IT jobs located in the UK 0.24% 0.28% 0.25%
As % of the Job Titles category 0.26% 0.30% 0.27%
Number of daily rates quoted 92 56 50
Average daily rate
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£155 £168 £175
Average daily rate % change year-on-year
-7.46% -4.28%
90% offered a daily rate of more than £115 £118 £95
10% offered a daily rate of more than £200 £263 £253
UK excluding London average daily rate £150 £140 £130
% change year-on-year
+7.14% +7.69%
Number of hourly rates quoted 15 59 31
Average hourly rate £17.50 £16.50 £16.50
Average hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £14.10 £13.00 £10.00
10% offered a hourly rate of more than £23.80 £24.64 £25.00
UK excluding London average hourly rate £16.55 £15.50 £14.75
% change year-on-year
+6.77% +5.08%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47189 44564 41455
As % of all contract IT jobs located in the UK 92.47% 92.53% 92.86%
Number of daily rates quoted 29609 26528 23470
Average daily rate £400 £400 £378
Average daily rate % change year-on-year
- +5.96%
90% offered a daily rate of more than £240 £228 £230
10% offered a daily rate of more than £563 £575 £550
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1818 1936 2419
Average hourly rate £16.50 £17.50 £18.40
Average hourly rate % change year-on-year
-5.71% -4.89%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £40.00 £40.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend in the UK

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 30 January 2015.

Desktop Support Analyst Daily Rate Histogram in the UK

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend in the UK

Desktop Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 30 January 2015.

Desktop Support Analyst Hourly Rate Histogram in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 30 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 117 £160 -6.56% 13
London -16 58 £160 -11.11% 5
East of England +19 25 £170 - 3
City of London +5 16 £163 -32.29% 1
South East -14 16 £140 -16.41% 1
West Midlands +6 8 £159 +44.54%
South West -12 5 £108 - 3
Surrey -3 4 £140 -28.20% 1
Hampshire -20 4 £115 -
Birmingham -1 3 £120 +9.09%
Oxfordshire - 3 £213 -
Berkshire -8 2 £190 +10.94%
North West -16 2 £130 -13.33%
Farnborough - 2 £115 -
Bristol - 2 £115 - 1
East Midlands +10 1 £195 +85.71%
Reading +7 1 £235 +74.07%
Coventry +2 1 £180 -
Liverpool -7 1 £100 -33.33%
Merseyside -9 1 £100 -33.33%
Buckinghamshire -11 1 £120 -11.11%
Milton Keynes -11 1 £120 -14.28%
Lancashire -22 1 £160 -
Northamptonshire - 1 £195 -
Warwickshire - 1 - -
Dorset - 1 - - 2
Northampton - 1 £195 -
Cobham - 1 - -
Wiltshire - 1 - -
Westminster - - - -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 205 (80.71%) Windows
2 143 (56.30%) Windows 7
3 112 (44.09%) MS Office
4 108 (42.52%) Active Directory
5 93 (36.61%) Microsoft
6 79 (31.10%) Windows XP
7 69 (27.17%) ITIL
8 55 (21.65%) Blackberry
9 48 (18.90%) Windows Server 2008
10 44 (17.32%) Citrix
11 43 (16.93%) MS Excel
12 35 (13.78%) MS Exchange
12 35 (13.78%) Windows Server 2003
12 35 (13.78%) Finance
13 29 (11.42%) TCP/IP
14 27 (10.63%) Microsoft Certification
15 26 (10.24%) Lotus
15 26 (10.24%) IBM Notes
15 26 (10.24%) SCCM
16 25 (9.84%) VMware
17 24 (9.45%) MCP
18 23 (9.06%) Banking
19 22 (8.66%) SLA
20 20 (7.87%) LAN
20 20 (7.87%) Symantec
20 20 (7.87%) Windows 8
21 17 (6.69%) Java
22 15 (5.91%) WAN
22 15 (5.91%) Cisco
22 15 (5.91%) Back Office

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 30 January 2015, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 35 (13.78%) MS Exchange
2 26 (10.24%) IBM Notes
3 10 (3.94%) Blackberry Enterprise Server
3 10 (3.94%) Exchange Server 2003
3 10 (3.94%) Exchange Server 2010
4 6 (2.36%) SharePoint
4 6 (2.36%) Exchange Server 2007
5 3 (1.18%) CMS
5 3 (1.18%) BizTalk Server
6 2 (0.79%) Lync
6 2 (0.79%) OpenStack
6 2 (0.79%) Exchange Server 2013
7 1 (0.39%) SharePoint 2013
7 1 (0.39%) SharePoint 2010
7 1 (0.39%) WorkSite
7 1 (0.39%) Lotus Domino
7 1 (0.39%) TeamSite
Applications
1 112 (44.09%) MS Office
2 43 (16.93%) MS Excel
3 4 (1.57%) MS PowerPoint
3 4 (1.57%) Adobe Creative Suite
4 2 (0.79%) MS Visio
5 1 (0.39%) MS Project
5 1 (0.39%) S-PLUS
Business Applications
1 2 (0.79%) assyst
2 1 (0.39%) ReMetrica
2 1 (0.39%) SAP BPC
2 1 (0.39%) SAP ERP
2 1 (0.39%) Cerner Millennium
2 1 (0.39%) Dynamics CRM
2 1 (0.39%) Agresso
Cloud Services
1 5 (1.97%) Office 365
2 2 (0.79%) Google Apps
3 1 (0.39%) IaaS
3 1 (0.39%) SaaS
Communications & Networking
1 29 (11.42%) TCP/IP
2 20 (7.87%) LAN
3 15 (5.91%) WAN
4 12 (4.72%) VPN
5 10 (3.94%) DNS
6 8 (3.15%) DHCP
7 7 (2.76%) Firewall
8 6 (2.36%) VoIP
9 4 (1.57%) Wireless
9 4 (1.57%) IP Telephony
10 3 (1.18%) Structured Cabling
10 3 (1.18%) iSCSI
10 3 (1.18%) NAS
10 3 (1.18%) Wi-Fi
11 2 (0.79%) Internet
11 2 (0.79%) Ethernet
11 2 (0.79%) Broadband
11 2 (0.79%) LDAP
11 2 (0.79%) BIG-IP
11 2 (0.79%) Cisco ASA
Database & Business Intelligence
1 9 (3.54%) SQL Server
2 2 (0.79%) SQL Server 2008
3 1 (0.39%) SQL Server 2005
Development Applications
1 1 (0.39%) Dreamweaver
General
1 35 (13.78%) Finance
2 23 (9.06%) Banking
3 15 (5.91%) Back Office
4 10 (3.94%) Legal
5 7 (2.76%) Law
6 5 (1.97%) Telecoms
6 5 (1.97%) Manufacturing
7 3 (1.18%) Mandarin Language
7 3 (1.18%) Cantonese Language
7 3 (1.18%) Investment Banking
7 3 (1.18%) Military
8 2 (0.79%) Front Office
8 2 (0.79%) Retail
9 1 (0.39%) French Language
9 1 (0.39%) Pharmaceutical
9 1 (0.39%) Advertising
Libraries, Frameworks & Software Standards
1 2 (0.79%) COM
1 2 (0.79%) Application Packaging
2 1 (0.39%) .NET
2 1 (0.39%) X-Windows
Miscellaneous
1 55 (21.65%) Blackberry
2 15 (5.91%) Analytical Skills
3 10 (3.94%) iPhone
4 7 (2.76%) iPad
5 6 (2.36%) NHS
5 6 (2.36%) PDA
6 4 (1.57%) SecurID
6 4 (1.57%) FMCG
7 3 (1.18%) Statistics
7 3 (1.18%) Computer Science
7 3 (1.18%) Smartphone
7 3 (1.18%) Handset
8 2 (0.79%) Management Information System
8 2 (0.79%) Hedge funds
9 1 (0.39%) Enterprise Software
9 1 (0.39%) Digital Media
9 1 (0.39%) Data Protection Act
9 1 (0.39%) CMDB
9 1 (0.39%) Life Science
9 1 (0.39%) Fat Client
Operating Systems
1 205 (80.71%) Windows
2 143 (56.30%) Windows 7
3 79 (31.10%) Windows XP
4 48 (18.90%) Windows Server 2008
5 35 (13.78%) Windows Server 2003
6 20 (7.87%) Windows 8
7 15 (5.91%) Windows Vista
8 13 (5.12%) Mac OS X
9 11 (4.33%) Linux
10 9 (3.54%) Apple iOS
11 8 (3.15%) Android
11 8 (3.15%) Windows Server 2012
11 8 (3.15%) Red Hat Enterprise Linux
12 7 (2.76%) CentOS
13 3 (1.18%) Windows 2000 Server
14 2 (0.79%) UNIX
14 2 (0.79%) Windows 2000
14 2 (0.79%) Ubuntu
15 1 (0.39%) Windows Mobile
15 1 (0.39%) Windows NT
Processes & Methodologies
1 69 (27.17%) ITIL
2 8 (3.15%) Incident Management
2 8 (3.15%) Problem Management
3 7 (2.76%) Asset Management
3 7 (2.76%) Migration
4 5 (1.97%) CRM
4 5 (1.97%) Service Management
5 4 (1.57%) Project Management
5 4 (1.57%) ERP
5 4 (1.57%) Software Distribution
6 3 (1.18%) Network Management
6 3 (1.18%) Change Control
6 3 (1.18%) Capacity Planning
6 3 (1.18%) Time Management
6 3 (1.18%) Document Management
6 3 (1.18%) Change Management
6 3 (1.18%) ITSM
7 2 (0.79%) Configuration Management
7 2 (0.79%) Software Engineering
7 2 (0.79%) Investment Management
Programming Languages
1 17 (6.69%) Java
2 11 (4.33%) SQL
3 8 (3.15%) PowerShell
4 2 (0.79%) PHP
4 2 (0.79%) VBScript
4 2 (0.79%) Python
5 1 (0.39%) VB
5 1 (0.39%) VBA
Qualifications
1 27 (10.63%) Microsoft Certification
2 24 (9.45%) MCP
3 14 (5.51%) Degree
4 12 (4.72%) Security Cleared
5 10 (3.94%) MCSE
6 8 (3.15%) SC Cleared
7 7 (2.76%) Dell Certification
7 7 (2.76%) MCSA
8 5 (1.97%) A+ Certification
9 4 (1.57%) MCITP
9 4 (1.57%) MOS
10 3 (1.18%) MCTS
10 3 (1.18%) ITIL Certification
11 2 (0.79%) CCNP
11 2 (0.79%) CCNA
11 2 (0.79%) Cisco Certification
11 2 (0.79%) IBM Certification
11 2 (0.79%) Network+ Certification
12 1 (0.39%) BC Cleared
12 1 (0.39%) MCDST
Quality Assurance & Compliance
1 22 (8.66%) SLA
2 1 (0.39%) Dodd-Frank
2 1 (0.39%) Sarbanes-Oxley
System Software
1 108 (42.52%) Active Directory
2 12 (4.72%) XenApp
3 9 (3.54%) VMware Infrastructure
4 4 (1.57%) Microsoft App-V
5 3 (1.18%) Hyper-V
5 3 (1.18%) XenDesktop
5 3 (1.18%) VMware ESX
5 3 (1.18%) Firmware
6 2 (0.79%) VMware ESXi
7 1 (0.39%) vSphere
7 1 (0.39%) Citrix Presentation Server
Systems Management
1 26 (10.24%) SCCM
2 6 (2.36%) Norton AntiVirus
3 4 (1.57%) WSUS
4 2 (0.79%) Backup Exec
4 2 (0.79%) SCOM
4 2 (0.79%) FreeIPA
4 2 (0.79%) Symantec Endpoint Protection
5 1 (0.39%) Symantec Enterprise Vault
5 1 (0.39%) Tivoli
5 1 (0.39%) DameWare
Vendors
1 93 (36.61%) Microsoft
2 44 (17.32%) Citrix
3 26 (10.24%) Lotus
4 25 (9.84%) VMware
5 20 (7.87%) Symantec
6 15 (5.91%) Cisco
7 11 (4.33%) Dell
8 9 (3.54%) Apple
9 8 (3.15%) Avaya
9 8 (3.15%) HP
10 7 (2.76%) Oracle
11 6 (2.36%) LANDesk
11 6 (2.36%) ServiceNow
12 5 (1.97%) Adobe
12 5 (1.97%) Bloomberg
13 4 (1.57%) Wyse
13 4 (1.57%) McAfee
13 4 (1.57%) SAP
13 4 (1.57%) AppSense
13 4 (1.57%) Google
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