The first table below looks at the demand for the Desktop Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Desktop Support Analyst
Rank 447 422 470
Rank change year-on-year
-25 +48
Contract jobs requiring a Desktop Support Analyst 82 163 114
As % of all contract IT jobs located in the UK 0.177% 0.279% 0.187%
As % of the Job Titles category 0.192% 0.302% 0.201%
Number of daily rates quoted 32 65 46
Average daily rate £160 £160 £164
Average daily rate % change year-on-year
- -2.29%
90% offered a daily rate of more than £136 £105 £100
10% offered a daily rate of more than £275 £250 £268
UK excluding London average daily rate £145 £109 £173
% change year-on-year
+33.33% -36.95%
Number of hourly rates quoted 25 48 44
Average hourly rate £16.00 £17.50 £17.50
Average hourly rate % change year-on-year
-8.57% -
90% offered a hourly rate of more than £12.80 £11.50 £11.03
10% offered a hourly rate of more than £22.50 £24.30 £22.00
UK excluding London average hourly rate £15.00 £15.00 £15.75
% change year-on-year
- -4.76%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
42733 53947 56601
As % of all contract IT jobs located in the UK 92.11% 92.50% 92.72%
Number of daily rates quoted 24507 29722 30764
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2112 2572 2930
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £41.38
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 24 May 2013.

Desktop Support Analyst Daily Rate Histogram

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
England -18 74 £160 -3.03%
London -14 41 £170 -
City of London -1 16 £170 +4.61%
South East +15 15 £168 +11.66%
East of England +21 5 £170 -
Cambridgeshire +15 4 £170 -
North West +13 4 £133 -39.77%
South West +28 3 £135 +42.10%
Surrey +14 3 - -
Manchester +9 3 - -
Oxfordshire +7 3 - -
Kent +2 3 £150 -
Scotland -16 3 £125 +29.53%
West Sussex +20 2 £185 -
West Midlands +4 2 £140 -56.92%
East Midlands -2 2 - -
West Yorkshire -6 2 - -
Yorkshire -7 2 - -
Glasgow -15 2 £125 +42.04%
Cambridge - 2 £170 -
County Antrim - 2 - -
Belfast - 2 - -
Oxford - 2 - -
Dorset - 2 - -
Northern Ireland - 2 - -
Berkshire +15 1 - -
Birmingham +12 1 £140 -56.92%
East Sussex +10 1 - -
Wales +8 1 £173 +64.28%
Brighton +7 1 - -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 169 (84.92%) Windows
2 100 (50.25%) MS Office
3 99 (49.75%) Active Directory
4 96 (48.24%) Windows XP
5 86 (43.22%) Microsoft
6 82 (41.21%) Windows 7
7 61 (30.65%) Blackberry
8 49 (24.62%) Citrix
9 41 (20.60%) TCP/IP
10 35 (17.59%) Banking
11 33 (16.58%) MS Excel
12 31 (15.58%) Finance
13 28 (14.07%) VPN
14 25 (12.56%) MS Exchange
14 25 (12.56%) ITIL
15 23 (11.56%) LAN
15 23 (11.56%) Dell
16 21 (10.55%) Lotus
16 21 (10.55%) Lotus Notes
17 20 (10.05%) Microsoft Certification
17 20 (10.05%) Blackberry Enterprise Server
17 20 (10.05%) Windows Vista
18 18 (9.045%) Windows Server 2008
18 18 (9.045%) 3G
18 18 (9.045%) Windows Server 2003
18 18 (9.045%) Broadband
19 17 (8.543%) WAN
20 16 (8.040%) MS Visio
21 15 (7.538%) DNS
22 14 (7.035%) Bloomberg

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Development
1 8 (4.020%) Middleware
2 1 (0.503%) COM
2 1 (0.503%) CSS
2 1 (0.503%) Application Packaging
Application Platforms
1 25 (12.56%) MS Exchange
2 21 (10.55%) Lotus Notes
3 20 (10.05%) Blackberry Enterprise Server
4 4 (2.010%) Exchange Server 2010
4 4 (2.010%) Exchange Server 2007
4 4 (2.010%) Exchange Server 2003
5 3 (1.508%) WorkSite
6 1 (0.503%) IIS
6 1 (0.503%) Lotus Domino
6 1 (0.503%) SharePoint
6 1 (0.503%) Office Communications Server
Applications
1 100 (50.25%) MS Office
2 33 (16.58%) MS Excel
3 16 (8.040%) MS Visio
4 7 (3.518%) MS PowerPoint
5 1 (0.503%) Acrobat
5 1 (0.503%) MS Project
5 1 (0.503%) Office 365
Business Applications
1 1 (0.503%) 3000 Xtra
Communications & Networking
1 41 (20.60%) TCP/IP
2 28 (14.07%) VPN
3 23 (11.56%) LAN
4 18 (9.045%) 3G
4 18 (9.045%) Broadband
5 17 (8.543%) WAN
6 15 (7.538%) DNS
7 10 (5.025%) DHCP
8 9 (4.523%) Internet
9 5 (2.513%) WLAN
10 4 (2.010%) Firewall
11 3 (1.508%) VoIP
11 3 (1.508%) Wireless
11 3 (1.508%) IPsec
12 2 (1.005%) IP Telephony
12 2 (1.005%) Wi-Fi
12 2 (1.005%) IPv6
12 2 (1.005%) HTTP
13 1 (0.503%) SAN
13 1 (0.503%) ADSL
Database & Business Intelligence
1 1 (0.503%) MS Access
Development Applications
1 1 (0.503%) MSI
General
1 35 (17.59%) Banking
2 31 (15.58%) Finance
3 12 (6.030%) Front Office
4 9 (4.523%) Back Office
5 8 (4.020%) Investment Banking
6 7 (3.518%) Telecoms
7 6 (3.015%) Legal
8 4 (2.010%) Retail
8 4 (2.010%) Law
9 3 (1.508%) Financial Institution
9 3 (1.508%) Manufacturing
10 2 (1.005%) Advertising
10 2 (1.005%) Publishing
10 2 (1.005%) Pharmaceutical
11 1 (0.503%) Automotive
11 1 (0.503%) Marketing
Miscellaneous
1 61 (30.65%) Blackberry
2 9 (4.523%) Fixed Income
3 8 (4.020%) Credit Risk
3 8 (4.020%) PDA
4 5 (2.513%) NHS
4 5 (2.513%) iPhone
5 4 (2.010%) Hedge funds
5 4 (2.010%) Handset
6 3 (1.508%) Video Conferencing
6 3 (1.508%) iPad
7 2 (1.005%) PKI
7 2 (1.005%) Fat Client
7 2 (1.005%) Thin Client
8 1 (0.503%) CMDB
Operating Systems
1 169 (84.92%) Windows
2 96 (48.24%) Windows XP
3 82 (41.21%) Windows 7
4 20 (10.05%) Windows Vista
5 18 (9.045%) Windows Server 2008
5 18 (9.045%) Windows Server 2003
6 10 (5.025%) Linux
6 10 (5.025%) UNIX
7 5 (2.513%) Windows 2000
8 2 (1.005%) Windows 8
8 2 (1.005%) Android
8 2 (1.005%) Mac OS
8 2 (1.005%) Windows NT
9 1 (0.503%) NetWare
9 1 (0.503%) Red Hat Enterprise Linux
9 1 (0.503%) Apple iOS
Processes & Methodologies
1 25 (12.56%) ITIL
2 9 (4.523%) Root Cause Analysis
2 9 (4.523%) Capacity Management
3 8 (4.020%) Workflow
4 6 (3.015%) Incident Management
4 6 (3.015%) Service Management
4 6 (3.015%) Service Delivery
5 5 (2.513%) Project Management
5 5 (2.513%) Migration
6 4 (2.010%) Asset Management
6 4 (2.010%) Document Management
7 3 (1.508%) Change Management
7 3 (1.508%) Configuration Management
7 3 (1.508%) Software Deployment
8 2 (1.005%) Market Research
8 2 (1.005%) Network Management
8 2 (1.005%) Time Management
8 2 (1.005%) ITSM
8 2 (1.005%) Information Security
9 1 (0.503%) Disaster Recovery
Programming Languages
1 10 (5.025%) SQL
2 9 (4.523%) VBA
3 6 (3.015%) Java
4 1 (0.503%) VBScript
Qualifications
1 20 (10.05%) Microsoft Certification
2 12 (6.030%) MCSE
3 9 (4.523%) MCP
4 4 (2.010%) Degree
5 3 (1.508%) MCDST
5 3 (1.508%) SC Cleared
5 3 (1.508%) Security Cleared
6 2 (1.005%) ACSP
6 2 (1.005%) DV Cleared
6 2 (1.005%) MCSA
6 2 (1.005%) A+ Certification
7 1 (0.503%) ITIL Certification
7 1 (0.503%) HND
7 1 (0.503%) Network+ Certification
7 1 (0.503%) MCITP
Quality Assurance & Compliance
1 9 (4.523%) SLA
2 1 (0.503%) ISO/IEC 27001
2 1 (0.503%) PCI DSS
System Software
1 99 (49.75%) Active Directory
2 8 (4.020%) XenApp
3 5 (2.513%) XenDesktop
4 3 (1.508%) Terminal Services
4 3 (1.508%) VMware Infrastructure
5 2 (1.005%) Terminal Server
6 1 (0.503%) VMware ESX
6 1 (0.503%) Novell eDirectory
6 1 (0.503%) vSphere
6 1 (0.503%) Forefront TMG
Systems Management
1 13 (6.533%) SCCM
2 7 (3.518%) Norton AntiVirus
3 2 (1.005%) DameWare
4 1 (0.503%) OpenView
4 1 (0.503%) Systems Management Server (SMS)
4 1 (0.503%) OpenView Configuration Management
4 1 (0.503%) ZENworks
4 1 (0.503%) ServiceCenter
4 1 (0.503%) Symantec Enterprise Vault
Vendors
1 86 (43.22%) Microsoft
2 49 (24.62%) Citrix
3 23 (11.56%) Dell
4 21 (10.55%) Lotus
5 14 (7.035%) Bloomberg
6 12 (6.030%) Reuters
7 11 (5.528%) HP
7 11 (5.528%) Symantec
8 8 (4.020%) Cisco
9 5 (2.513%) Apple
10 4 (2.010%) VMware
10 4 (2.010%) Avaya
11 3 (1.508%) Juniper
11 3 (1.508%) Remedy
12 2 (1.005%) Verint
12 2 (1.005%) Altiris
12 2 (1.005%) LANDesk
12 2 (1.005%) Peregrine
12 2 (1.005%) Oracle
12 2 (1.005%) SAP
Aylesbury, Thames Valley
You must have a thorough understanding of Operating Systems as well as Windows XP/7 and MS Office, coupled with a basic understanding of software installations and Desktop/...
Rate: £21 - £22000 per annum + pro rata
Posted: 11 May 2013
Leeds, West Yorkshire
You will have strong service desk / desktopsupport experience, gained in an ITIL environment, with good knowledge ofWindows XP, Windows 7, PCs, PC Builds with excellent customer service,communication...
4it Recruitment Ltd
Rate: Market Rate
Posted: 20 May 2013