The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Desktop Support Analyst
Rank 527 476 432
Rank change year-on-year
-51 -44
Contract jobs requiring a Desktop Support Analyst 99 136 156
As % of all contract IT jobs located in the UK 0.19% 0.26% 0.31%
As % of the Job Titles category 0.20% 0.28% 0.33%
Number of daily rates quoted 56 92 66
Average daily rate £141 £150 £160
Average daily rate % change year-on-year
-6.16% -6.25%
90% offered a daily rate of more than £114 £106 £110
10% offered a daily rate of more than £250 £200 £263
UK excluding London average daily rate £128 £143 £145
% change year-on-year
-10.52% -1.72%
Number of hourly rates quoted 18 26 64
Average hourly rate £21.50 £16.25 £16.50
Average hourly rate % change year-on-year
+32.30% -1.51%
90% offered a hourly rate of more than £20.40 £12.50 £12.36
10% offered a hourly rate of more than £24.30 £24.75 £24.00
UK excluding London average hourly rate £21.50 £16.00 £15.25
% change year-on-year
+34.37% +4.91%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48618 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31219 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend in the UK

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 12 February 2016.

Desktop Support Analyst Daily Rate Histogram in the UK

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend in the UK

Desktop Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 12 February 2016.

Desktop Support Analyst Hourly Rate Histogram in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -46 80 £158 -0.94% 26
London +1 51 £183 +14.06% 10
City of London +33 12 £225 +40.62% 3
South East +11 12 £140 - 6
Scotland -3 8 £100 +3.89% 2
Glasgow +11 5 £111 +17.10%
North West -14 5 £150 +50.00% 3
Leeds -8 4 £120 - 1
West Yorkshire -8 4 £120 - 1
Yorkshire -19 4 £120 - 1
Wales - 4 £115 -
West Midlands -22 3 £140 -11.94% 1
Manchester - 3 £150 - 2
South Wales - 3 £115 -
Buckinghamshire +15 2 £169 +40.62%
Berkshire +9 2 - - 1
South West -1 2 £125 +16.27% 1
Coventry -7 2 £140 -22.22%
Kent -8 2 £145 +3.57%
Surrey -9 2 £125 -10.71% 2
East of England -18 2 £165 -2.94% 3
West Sussex - 2 £260 - 1
Bridgend - 2 - -
Newbury - 2 - -
Peterborough +9 1 - - 2
Gloucestershire +9 1 £125 -
Gloucester +6 1 £125 -
Milton Keynes +3 1 £225 +87.50%
Cambridgeshire +3 1 - - 2
Hampshire +2 1 £135 +17.39%

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 12 February 2016, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 160 (73.73%) Windows
2 113 (52.07%) Windows 7
3 103 (47.47%) Microsoft
4 94 (43.32%) Active Directory
5 69 (31.80%) MS Office
6 64 (29.49%) Citrix
7 63 (29.03%) ITIL
8 59 (27.19%) Finance
9 51 (23.50%) Blackberry
10 50 (23.04%) SCCM
11 40 (18.43%) Microsoft Certification
12 39 (17.97%) Windows Server
13 37 (17.05%) Windows XP
14 30 (13.82%) MS Exchange
14 30 (13.82%) MCP
14 30 (13.82%) Windows 8
15 28 (12.90%) Windows Server 2008
16 26 (11.98%) MCSE
16 26 (11.98%) Legal
17 25 (11.52%) MS Excel
18 21 (9.68%) Fat Client
18 21 (9.68%) Thin Client
18 21 (9.68%) Law
19 20 (9.22%) Windows Server 2003
19 20 (9.22%) Apple
20 19 (8.76%) Service Delivery
20 19 (8.76%) XenApp
20 19 (8.76%) Exchange Server 2010
21 18 (8.29%) Android
21 18 (8.29%) TCP/IP

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 12 February 2016, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 30 (13.82%) MS Exchange
2 19 (8.76%) Exchange Server 2010
3 13 (5.99%) Blackberry Enterprise Server
4 11 (5.07%) Skype for Business
5 6 (2.76%) Exchange Server 2007
6 5 (2.30%) SharePoint
7 3 (1.38%) IIS
8 2 (0.92%) Exchange Server 2013
8 2 (0.92%) IBM Domino
9 1 (0.46%) Exchange Server 2000
9 1 (0.46%) Exchange Server 2003
9 1 (0.46%) Exchange Server 5.5
9 1 (0.46%) IBM Notes
9 1 (0.46%) SharePoint 2010
Applications
1 69 (31.80%) MS Office
2 25 (11.52%) MS Excel
3 6 (2.76%) MS PowerPoint
4 3 (1.38%) Adobe Premiere
4 3 (1.38%) MS Visio
4 3 (1.38%) Photoshop
5 1 (0.46%) Acrobat
5 1 (0.46%) Adobe After Effects
Business Applications
1 2 (0.92%) Remedy ITSM
2 1 (0.46%) Dynamics CRM
2 1 (0.46%) Oracle Applications
2 1 (0.46%) SAP CRM
Cloud Services
1 16 (7.37%) Office 365
2 2 (0.92%) Google Apps
3 1 (0.46%) Amazon AWS
3 1 (0.46%) Microsoft Azure
Communications & Networking
1 18 (8.29%) TCP/IP
2 12 (5.53%) LAN
3 11 (5.07%) WAN
4 8 (3.69%) DNS
5 7 (3.23%) VoIP
6 5 (2.30%) DHCP
6 5 (2.30%) Internet
7 4 (1.84%) Firewall
7 4 (1.84%) Remote Desktop
7 4 (1.84%) VPN
7 4 (1.84%) Wireless
8 1 (0.46%) Asterisk PBX
8 1 (0.46%) Intranet
8 1 (0.46%) LDAP
8 1 (0.46%) Network Security
8 1 (0.46%) PBX
8 1 (0.46%) SAN
8 1 (0.46%) Skype
8 1 (0.46%) SSL
8 1 (0.46%) Wi-Fi
Database & Business Intelligence
1 4 (1.84%) SQL Server
Development Applications
1 2 (0.92%) Rational Rhapsody
General
1 59 (27.19%) Finance
2 26 (11.98%) Legal
3 21 (9.68%) Law
4 11 (5.07%) Banking
5 7 (3.23%) Investment Banking
6 6 (2.76%) Back Office
6 6 (2.76%) Billing
6 6 (2.76%) Front Office
7 5 (2.30%) Automotive
8 4 (1.84%) German Language
9 3 (1.38%) Manufacturing
9 3 (1.38%) Telecoms
10 2 (0.92%) Local Government
10 2 (0.92%) Norwegian Language
11 1 (0.46%) Advertising
11 1 (0.46%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 3 (1.38%) COM
2 1 (0.46%) Software Packaging
Miscellaneous
1 51 (23.50%) Blackberry
2 21 (9.68%) Fat Client
2 21 (9.68%) Thin Client
3 9 (4.15%) Analytical Skills
4 7 (3.23%) Video Conferencing
5 6 (2.76%) Data Centre
5 6 (2.76%) PDA
6 5 (2.30%) iPhone
6 5 (2.30%) Management Information System
7 4 (1.84%) Computer Science
8 3 (1.38%) Driving Licence
8 3 (1.38%) iPad
8 3 (1.38%) NHS
9 2 (0.92%) BYOD
9 2 (0.92%) Handset
9 2 (0.92%) SecurID
9 2 (0.92%) Smartphone
10 1 (0.46%) Client/Server
10 1 (0.46%) Hedge funds
10 1 (0.46%) PKI
Operating Systems
1 160 (73.73%) Windows
2 113 (52.07%) Windows 7
3 39 (17.97%) Windows Server
4 37 (17.05%) Windows XP
5 30 (13.82%) Windows 8
6 28 (12.90%) Windows Server 2008
7 20 (9.22%) Windows Server 2003
8 18 (8.29%) Android
9 17 (7.83%) Mac OS X
10 14 (6.45%) Apple iOS
11 9 (4.15%) Windows 2000 Server
12 7 (3.23%) Windows Server 2012
12 7 (3.23%) Windows Vista
13 3 (1.38%) Mac OS
14 2 (0.92%) Linux
14 2 (0.92%) Unix
14 2 (0.92%) Windows Phone
15 1 (0.46%) Debian
15 1 (0.46%) Windows 2000
15 1 (0.46%) Windows NT
Processes & Methodologies
1 63 (29.03%) ITIL
2 19 (8.76%) Service Delivery
3 11 (5.07%) Service Management
4 10 (4.61%) Asset Management
5 9 (4.15%) ITSM
6 8 (3.69%) Incident Management
7 6 (2.76%) Disaster Recovery
8 5 (2.30%) Application Packaging
8 5 (2.30%) Continuous Improvement
8 5 (2.30%) Online Security
8 5 (2.30%) Problem Management
8 5 (2.30%) Software Deployment
9 4 (1.84%) PRINCE2
10 3 (1.38%) Document Management
10 3 (1.38%) Investment Management
10 3 (1.38%) Migration
10 3 (1.38%) Project Management
10 3 (1.38%) Root Cause Analysis
10 3 (1.38%) Six Sigma
10 3 (1.38%) Software Licensing
Programming Languages
1 4 (1.84%) SQL
1 4 (1.84%) VBA
2 3 (1.38%) Java
3 2 (0.92%) PowerShell
Qualifications
1 40 (18.43%) Microsoft Certification
2 30 (13.82%) MCP
3 26 (11.98%) MCSE
4 15 (6.91%) MCDST
5 13 (5.99%) MCITP
6 8 (3.69%) ITIL Certification
7 6 (2.76%) Security Cleared
8 5 (2.30%) Degree
9 4 (1.84%) A+ Certification
9 4 (1.84%) SC Cleared
10 3 (1.38%) Citrix Certification
11 1 (0.46%) CCNA
11 1 (0.46%) Cisco Certification
11 1 (0.46%) DBS Check
11 1 (0.46%) MOS
Quality Assurance & Compliance
1 11 (5.07%) SLA
2 1 (0.46%) QA
2 1 (0.46%) Sarbanes-Oxley
System Software
1 94 (43.32%) Active Directory
2 19 (8.76%) XenApp
3 9 (4.15%) VMware Infrastructure
3 9 (4.15%) XenDesktop
4 8 (3.69%) Microsoft App-V
5 2 (0.92%) BitLocker
5 2 (0.92%) Hyper-V
5 2 (0.92%) VMware ESX
5 2 (0.92%) vSphere
6 1 (0.46%) Firmware
6 1 (0.46%) ProxySG
6 1 (0.46%) Samba
6 1 (0.46%) Terminal Services
6 1 (0.46%) UAG
6 1 (0.46%) XenServer
Systems Management
1 50 (23.04%) SCCM
2 5 (2.30%) Norton AntiVirus
3 2 (0.92%) Casper Suite
3 2 (0.92%) Symantec Endpoint Protection
3 2 (0.92%) ZENworks
4 1 (0.46%) Cisco CUCM
4 1 (0.46%) DameWare
4 1 (0.46%) SCOM
Vendors
1 103 (47.47%) Microsoft
2 64 (29.49%) Citrix
3 20 (9.22%) Apple
4 17 (7.83%) VMware
5 16 (7.37%) Cisco
6 15 (6.91%) Bloomberg
7 11 (5.07%) Dell
8 10 (4.61%) Remedy
9 9 (4.15%) HP
10 8 (3.69%) Reuters
11 6 (2.76%) Symantec
12 5 (2.30%) Adobe
12 5 (2.30%) FactSet
12 5 (2.30%) Fidessa
13 4 (1.84%) CheckPoint
13 4 (1.84%) ServiceNow
14 3 (1.38%) Canon
14 3 (1.38%) Lotus
15 2 (0.92%) MobileIron
15 2 (0.92%) Novell
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