The table below looks at the statistics for the Desktop Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 22 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Dec 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 454 460 432
Rank change year-on-year
+6 -28
Contract jobs requiring a Desktop Support Analyst 132 116 130
As % of all contract IT jobs located in the UK 0.24% 0.23% 0.26%
As % of the Job Titles category 0.26% 0.24% 0.28%
Number of daily rates quoted 85 45 62
Average daily rate
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£155 £165 £158
Average daily rate % change year-on-year
-6.06% +4.76%
90% offered a daily rate of more than £115 £132 £106
10% offered a daily rate of more than £218 £270 £215
UK excluding London average daily rate £150 £143 £135
% change year-on-year
+5.26% +5.55%
Number of hourly rates quoted 24 44 34
Average hourly rate £19.50 £18.13 £19.00
Average hourly rate % change year-on-year
+7.58% -4.60%
90% offered a hourly rate of more than £13.70 £11.80 £13.50
10% offered a hourly rate of more than £24.60 £23.85 £24.40
UK excluding London average hourly rate £16.00 £15.00 £16.00
% change year-on-year
+6.66% -6.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50176 47637 45728
As % of all contract IT jobs located in the UK 92.03% 92.46% 92.91%
Number of daily rates quoted 32014 28679 25821
Average daily rate £400 £400 £380
Average daily rate % change year-on-year
- +5.26%
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £575 £575 £558
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2025 2106 2605
Average hourly rate £16.00 £17.50 £18.75
Average hourly rate % change year-on-year
-8.57% -6.66%
90% offered a hourly rate of more than £10.50 £11.00 £11.00
10% offered a hourly rate of more than £37.50 £37.50 £40.50
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend in the UK

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 22 December 2014.

Desktop Support Analyst Daily Rate Histogram in the UK

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend in the UK

Desktop Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 22 December 2014.

Desktop Support Analyst Hourly Rate Histogram in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 22 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 128 £155 -7.46% 13
London +11 59 £158 -12.50% 6
South East -16 21 £150 - 2
City of London -2 17 £149 -38.02% 1
East of England +1 16 £160 -
West Midlands -1 15 £130 -13.33% 1
Birmingham +2 8 £130 -13.33% 1
Hampshire -11 7 £215 -
South West -27 7 £108 - 1
East Midlands +2 5 £110 - 2
Surrey - 5 £163 - 1
Northamptonshire - 4 £110 - 2
Oxfordshire - 3 £150 -
Berkshire +1 2 £190 +12.59%
Yorkshire -5 2 - -
North West -8 2 £130 - 1
Gloucestershire -16 2 - -
Kent - 2 £135 -
Bristol - 2 £115 -
Reading +12 1 £235 +74.07%
Scotland -6 1 £98 +6.99%
Cheltenham -12 1 - -
Lancashire -23 1 £160 - 1
Northampton - 1 £195 - 2
Cobham - 1 - -
Liverpool - 1 £100 -
Gloucester - 1 - -
Farnborough - 1 £115 -
Warwickshire - 1 - -
Merseyside - 1 £100 -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 213 (80.99%) Windows
2 145 (55.13%) Windows 7
3 129 (49.05%) MS Office
4 117 (44.49%) Active Directory
5 93 (35.36%) Microsoft
6 92 (34.98%) Windows XP
7 61 (23.19%) ITIL
8 58 (22.05%) Blackberry
9 48 (18.25%) Citrix
10 44 (16.73%) MS Excel
10 44 (16.73%) MS Exchange
11 39 (14.83%) Windows Server 2008
12 33 (12.55%) Finance
13 30 (11.41%) TCP/IP
13 30 (11.41%) Windows Server 2003
14 29 (11.03%) IBM Notes
14 29 (11.03%) Lotus
15 25 (9.51%) VMware
16 24 (9.13%) SCCM
17 23 (8.75%) Microsoft Certification
18 22 (8.37%) LAN
18 22 (8.37%) SLA
18 22 (8.37%) Banking
19 19 (7.22%) MCP
20 17 (6.46%) Symantec
20 17 (6.46%) iPhone
20 17 (6.46%) Windows 8
21 16 (6.08%) Back Office
21 16 (6.08%) Analytical Skills
22 15 (5.70%) Java

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 22 December 2014, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 44 (16.73%) MS Exchange
2 29 (11.03%) IBM Notes
3 11 (4.18%) Exchange Server 2003
4 8 (3.04%) Exchange Server 2007
4 8 (3.04%) Exchange Server 2010
5 5 (1.90%) Blackberry Enterprise Server
6 3 (1.14%) Lync
6 3 (1.14%) Lotus Domino
6 3 (1.14%) SharePoint
6 3 (1.14%) BizTalk Server
7 2 (0.76%) OpenStack
7 2 (0.76%) Exchange Server 2013
8 1 (0.38%) WorkSite
Applications
1 129 (49.05%) MS Office
2 44 (16.73%) MS Excel
3 5 (1.90%) MS PowerPoint
4 4 (1.52%) Adobe Creative Suite
5 2 (0.76%) MS Visio
6 1 (0.38%) S-PLUS
6 1 (0.38%) MS Project
6 1 (0.38%) Adobe Captivate
Business Applications
1 2 (0.76%) assyst
2 1 (0.38%) Dynamics CRM
2 1 (0.38%) SAP ERP
2 1 (0.38%) Cerner Millennium
2 1 (0.38%) SAP BPC
2 1 (0.38%) ReMetrica
2 1 (0.38%) BPCS
2 1 (0.38%) Agresso
2 1 (0.38%) LatentZero
Cloud Services
1 6 (2.28%) Office 365
2 2 (0.76%) Google Apps
3 1 (0.38%) SaaS
Communications & Networking
1 30 (11.41%) TCP/IP
2 22 (8.37%) LAN
3 15 (5.70%) WAN
4 10 (3.80%) DHCP
5 9 (3.42%) VPN
6 8 (3.04%) DNS
7 6 (2.28%) VoIP
8 5 (1.90%) Structured Cabling
9 4 (1.52%) Wi-Fi
9 4 (1.52%) IP Telephony
9 4 (1.52%) Internet
10 3 (1.14%) Firewall
10 3 (1.14%) Ethernet
10 3 (1.14%) iSCSI
10 3 (1.14%) NAS
11 2 (0.76%) BIG-IP
11 2 (0.76%) Wireless
11 2 (0.76%) LDAP
11 2 (0.76%) Broadband
12 1 (0.38%) 3G
Database & Business Intelligence
1 5 (1.90%) SQL Server
2 1 (0.38%) SQL Server 2005
Development Applications
1 1 (0.38%) Dreamweaver
General
1 33 (12.55%) Finance
2 22 (8.37%) Banking
3 16 (6.08%) Back Office
4 9 (3.42%) Legal
5 7 (2.66%) Law
6 4 (1.52%) Manufacturing
6 4 (1.52%) Telecoms
6 4 (1.52%) Mandarin Language
6 4 (1.52%) Cantonese Language
7 3 (1.14%) Military
7 3 (1.14%) Investment Banking
8 2 (0.76%) Retail
8 2 (0.76%) Front Office
9 1 (0.38%) Pharmaceutical
9 1 (0.38%) Advertising
Libraries, Frameworks & Software Standards
1 2 (0.76%) COM
2 1 (0.38%) WAP
2 1 (0.38%) .NET
Miscellaneous
1 58 (22.05%) Blackberry
2 17 (6.46%) iPhone
3 16 (6.08%) Analytical Skills
4 8 (3.04%) PDA
4 8 (3.04%) Handset
5 6 (2.28%) NHS
5 6 (2.28%) iPad
6 3 (1.14%) Statistics
6 3 (1.14%) Computer Science
6 3 (1.14%) Smartphone
6 3 (1.14%) FMCG
7 2 (0.76%) CMDB
7 2 (0.76%) Fat Client
7 2 (0.76%) Video Conferencing
7 2 (0.76%) SecurID
7 2 (0.76%) Thin Client
7 2 (0.76%) Management Information System
7 2 (0.76%) Hedge funds
8 1 (0.38%) Digital Media
8 1 (0.38%) Enterprise Software
Operating Systems
1 213 (80.99%) Windows
2 145 (55.13%) Windows 7
3 92 (34.98%) Windows XP
4 39 (14.83%) Windows Server 2008
5 30 (11.41%) Windows Server 2003
6 17 (6.46%) Windows 8
7 15 (5.70%) Windows Vista
8 13 (4.94%) Android
9 11 (4.18%) Mac OS X
9 11 (4.18%) Linux
10 10 (3.80%) Apple iOS
11 8 (3.04%) Red Hat Enterprise Linux
12 7 (2.66%) Windows Server 2012
12 7 (2.66%) CentOS
13 2 (0.76%) Windows 2000 Server
13 2 (0.76%) Ubuntu
13 2 (0.76%) Windows 2000
13 2 (0.76%) Windows Phone
14 1 (0.38%) Windows NT
14 1 (0.38%) Windows CE
Processes & Methodologies
1 61 (23.19%) ITIL
2 8 (3.04%) Asset Management
2 8 (3.04%) Incident Management
3 6 (2.28%) Problem Management
3 6 (2.28%) CRM
3 6 (2.28%) Service Management
3 6 (2.28%) Migration
4 5 (1.90%) Software Distribution
5 4 (1.52%) Project Management
5 4 (1.52%) ERP
5 4 (1.52%) Document Management
5 4 (1.52%) Time Management
6 3 (1.14%) Network Management
6 3 (1.14%) Configuration Management
6 3 (1.14%) ITSM
6 3 (1.14%) Business Continuity
6 3 (1.14%) Software Deployment
6 3 (1.14%) Line Management
7 2 (0.76%) Infrastructure Management
7 2 (0.76%) Service Delivery
Programming Languages
1 15 (5.70%) Java
2 8 (3.04%) PowerShell
3 5 (1.90%) SQL
4 2 (0.76%) VBScript
4 2 (0.76%) VBA
5 1 (0.38%) VB
Qualifications
1 23 (8.75%) Microsoft Certification
2 19 (7.22%) MCP
3 13 (4.94%) Degree
4 11 (4.18%) Security Cleared
5 9 (3.42%) SC Cleared
6 7 (2.66%) Dell Certification
7 6 (2.28%) MCSE
7 6 (2.28%) MCSA
8 4 (1.52%) A+ Certification
8 4 (1.52%) ITIL Certification
9 2 (0.76%) CCNP
9 2 (0.76%) CCNA
9 2 (0.76%) Cisco Certification
9 2 (0.76%) Network+ Certification
9 2 (0.76%) MCTS
9 2 (0.76%) MCITP
10 1 (0.38%) MOS
10 1 (0.38%) MCDST
10 1 (0.38%) IBM Certification
Quality Assurance & Compliance
1 22 (8.37%) SLA
2 2 (0.76%) Sarbanes-Oxley
3 1 (0.38%) Dodd-Frank
System Software
1 117 (44.49%) Active Directory
2 12 (4.56%) XenApp
3 10 (3.80%) VMware Infrastructure
4 4 (1.52%) Firmware
5 3 (1.14%) XenDesktop
6 2 (0.76%) VMware ESX
6 2 (0.76%) Microsoft App-V
7 1 (0.38%) Citrix Presentation Server
7 1 (0.38%) Terminal Server
7 1 (0.38%) vSphere
7 1 (0.38%) VMware ESXi
Systems Management
1 24 (9.13%) SCCM
2 4 (1.52%) Norton AntiVirus
2 4 (1.52%) WSUS
3 3 (1.14%) Backup Exec
4 2 (0.76%) FreeIPA
5 1 (0.38%) SCOM
5 1 (0.38%) Symantec Enterprise Vault
5 1 (0.38%) Tivoli
Vendors
1 93 (35.36%) Microsoft
2 48 (18.25%) Citrix
3 29 (11.03%) Lotus
4 25 (9.51%) VMware
5 17 (6.46%) Symantec
6 14 (5.32%) Dell
7 13 (4.94%) Apple
7 13 (4.94%) Cisco
8 10 (3.80%) HP
9 7 (2.66%) Oracle
10 6 (2.28%) Adobe
10 6 (2.28%) Avaya
10 6 (2.28%) Bloomberg
10 6 (2.28%) Remedy
10 6 (2.28%) LANDesk
10 6 (2.28%) ServiceNow
11 5 (1.90%) Wyse
11 5 (1.90%) AppSense
11 5 (1.90%) Reuters
11 5 (1.90%) SAP
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