The first table below looks at the demand for the Desktop Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support Analyst in their job title over the 3 months to 11 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Jul 2014
Same period 2013 Same period 2012
Desktop Support Analyst
Rank 446 485 434
Rank change year-on-year
+39 -51
Contract jobs requiring a Desktop Support Analyst 135 85 154
As % of all contract IT jobs located in the UK 0.26% 0.17% 0.27%
As % of the Job Titles category 0.28% 0.18% 0.29%
Number of daily rates quoted 75 32 60
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£160 £175 £175
Average daily rate % change year-on-year
-8.57% -
90% offered a daily rate of more than £110 £141 £117
10% offered a daily rate of more than £243 £273 £226
UK excluding London average daily rate £165 £173 £140
% change year-on-year
-4.34% +23.21%
Number of hourly rates quoted 29 26 56
Average hourly rate £15.00 £16.00 £18.00
Average hourly rate % change year-on-year
-6.25% -11.11%
90% offered a hourly rate of more than £11.61 £14.38 £12.95
10% offered a hourly rate of more than £20.80 £22.50 £27.50
UK excluding London average hourly rate £13.50 £15.00 £15.00
% change year-on-year
-10.00% -
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48693 46426 52919
As % of all contract IT jobs located in the UK 92.43% 92.61% 92.58%
Number of daily rates quoted 29668 27020 29360
Average daily rate £395 £400 £390
Average daily rate % change year-on-year
-1.25% +2.56%
90% offered a daily rate of more than £225 £235 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1991 2159 2630
Average hourly rate £16.50 £18.00 £19.00
Average hourly rate % change year-on-year
-8.33% -5.26%
90% offered a hourly rate of more than £10.50 £11.00 £11.40
10% offered a hourly rate of more than £37.80 £40.00 £40.00
UK excluding London average hourly rate £16.50 £17.47 £18.00
% change year-on-year
-5.55% -2.94%

Desktop Support Analyst
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Desktop Support Analyst in the job title within the UK as a proportion of the total demand within the Job Titles category.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend in the UK

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 11 July 2014.

Desktop Support Analyst Daily Rate Histogram in the UK

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 11 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 129 £160 -7.24% 20
London +15 60 £158 -10.00% 9
City of London +40 27 £163 -31.57% 4
South East 0 26 £160 -8.57% 6
South West -11 17 £205 +34.42% 1
West Midlands -9 8 - - 1
West Sussex +3 7 £140 - 2
East Sussex - 7 - - 2
Yorkshire +2 6 £100 -
South Yorkshire - 5 - -
Oxfordshire +8 4 £225 - 1
Surrey +5 4 £170 - 1
East of England -12 4 £129 -
Doncaster - 4 - -
East Midlands -2 3 £120 -
Gloucestershire - 3 £145 -
Cheltenham - 3 £145 -
Guildford +8 2 £170 -
Cheshire +2 2 - -
North West -5 2 - - 3
Scotland -8 2 £96 -48.88%
Somerset -17 2 £205 +34.42%
Hertfordshire - 2 £98 -
Northamptonshire - 2 £120 -
Essex - 2 £160 -
Watford - 2 £98 -
Crawley - 2 £140 -
Glasgow +4 1 £102 -49.16%
Oxford +3 1 - -
Berkshire -3 1 - -

Desktop Support Analyst
Top 30 Related IT Skills

For the 6 months to 11 July 2014, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title.

1 235 (85.14%) Windows
2 169 (61.23%) Windows 7
3 138 (50.00%) Active Directory
4 121 (43.84%) MS Office
5 112 (40.58%) Windows XP
6 111 (40.22%) Microsoft
7 66 (23.91%) ITIL
8 58 (21.01%) MS Excel
9 52 (18.84%) Blackberry
10 50 (18.12%) Citrix
11 46 (16.67%) MS Exchange
12 39 (14.13%) Finance
12 39 (14.13%) SCCM
13 34 (12.32%) Windows Server 2008
14 32 (11.59%) TCP/IP
15 26 (9.42%) VMware
16 25 (9.06%) LAN
16 25 (9.06%) Legal
16 25 (9.06%) Windows Server 2003
17 24 (8.70%) Microsoft Certification
18 23 (8.33%) Apple
19 22 (7.97%) Mac OS X
19 22 (7.97%) Blackberry Enterprise Server
19 22 (7.97%) VPN
19 22 (7.97%) Windows 8
20 20 (7.25%) SLA
21 19 (6.88%) Law
22 18 (6.52%) iPhone
23 17 (6.16%) Banking
23 17 (6.16%) Wireless

Desktop Support Analyst
Top Related IT Skills by Category

For the 6 months to 11 July 2014, IT contractor jobs within the UK that cited Desktop Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (16.67%) MS Exchange
2 22 (7.97%) Blackberry Enterprise Server
3 17 (6.16%) IBM Notes
4 11 (3.99%) Exchange Server 2010
5 8 (2.90%) Exchange Server 2007
5 8 (2.90%) SharePoint
6 5 (1.81%) Lync
7 4 (1.45%) Exchange Server 2003
8 3 (1.09%) WorkSite
8 3 (1.09%) SharePoint 2010
9 2 (0.72%) Lotus Domino
10 1 (0.36%) IIS
10 1 (0.36%) SharePoint 2013
Applications
1 121 (43.84%) MS Office
2 58 (21.01%) MS Excel
3 12 (4.35%) MS PowerPoint
4 4 (1.45%) MS Visio
5 2 (0.72%) MS Project
6 1 (0.36%) InfoPath
6 1 (0.36%) AutoCAD
6 1 (0.36%) Pro/ENGINEER
Business Applications
1 5 (1.81%) Dynamics NAV
2 2 (0.72%) Oracle ERP
2 2 (0.72%) assyst
3 1 (0.36%) Dynamics CRM
3 1 (0.36%) Cerner Millennium
3 1 (0.36%) BPCS
Cloud Services
1 9 (3.26%) Office 365
2 1 (0.36%) Cloud Computing
2 1 (0.36%) SaaS
2 1 (0.36%) Google Apps
Communications & Networking
1 32 (11.59%) TCP/IP
2 25 (9.06%) LAN
3 22 (7.97%) VPN
4 17 (6.16%) Wireless
5 14 (5.07%) WAN
6 11 (3.99%) IP Telephony
7 10 (3.62%) DNS
8 9 (3.26%) VoIP
9 8 (2.90%) DHCP
9 8 (2.90%) Internet
10 3 (1.09%) VLAN
10 3 (1.09%) Structured Cabling
11 2 (0.72%) Cisco IOS
11 2 (0.72%) Nortel Meridian
11 2 (0.72%) Ethernet
11 2 (0.72%) PBX
12 1 (0.36%) LDAP
12 1 (0.36%) FTP
12 1 (0.36%) PABX
12 1 (0.36%) Extranet
Database & Business Intelligence
1 2 (0.72%) SQL Server
2 1 (0.36%) SQL Server 2005
2 1 (0.36%) SQL Server 2008
2 1 (0.36%) Oracle Database
Development Applications
1 2 (0.72%) MSI
2 1 (0.36%) Toad
General
1 39 (14.13%) Finance
2 25 (9.06%) Legal
3 19 (6.88%) Law
4 17 (6.16%) Banking
5 8 (2.90%) Telecoms
6 7 (2.54%) Back Office
7 6 (2.17%) Financial Institution
8 5 (1.81%) Retail
9 3 (1.09%) Local Government
10 2 (0.72%) French Language
10 2 (0.72%) German Language
10 2 (0.72%) Manufacturing
10 2 (0.72%) Advertising
11 1 (0.36%) Front Office
11 1 (0.36%) Italian Language
11 1 (0.36%) Spanish Language
11 1 (0.36%) Investment Banking
Libraries, Frameworks & Software Standards
1 4 (1.45%) Application Packaging
2 1 (0.36%) ODBC
2 1 (0.36%) Flash
Miscellaneous
1 52 (18.84%) Blackberry
2 18 (6.52%) iPhone
3 12 (4.35%) Video Conferencing
4 8 (2.90%) iPad
5 7 (2.54%) PDA
6 6 (2.17%) Handset
7 5 (1.81%) Thin Client
7 5 (1.81%) Fat Client
8 4 (1.45%) Management Information System
9 3 (1.09%) CMDB
9 3 (1.09%) NHS
10 2 (0.72%) Client/Server
10 2 (0.72%) GIS
10 2 (0.72%) Computer Science
11 1 (0.36%) Derivative
11 1 (0.36%) Data Protection Act
11 1 (0.36%) SCADA
11 1 (0.36%) Equities
11 1 (0.36%) Smartcard
11 1 (0.36%) Hedge funds
Operating Systems
1 235 (85.14%) Windows
2 169 (61.23%) Windows 7
3 112 (40.58%) Windows XP
4 34 (12.32%) Windows Server 2008
5 25 (9.06%) Windows Server 2003
6 22 (7.97%) Mac OS X
6 22 (7.97%) Windows 8
7 15 (5.43%) Apple iOS
8 14 (5.07%) Windows Vista
9 13 (4.71%) Android
10 5 (1.81%) Windows 2000
11 3 (1.09%) Linux
11 3 (1.09%) Mac OS
11 3 (1.09%) Windows Server 2012
12 2 (0.72%) Mac OS X Server
12 2 (0.72%) Windows Mobile
12 2 (0.72%) NetWare
13 1 (0.36%) Windows CE
13 1 (0.36%) UNIX
13 1 (0.36%) Windows 2000 Server
Processes & Methodologies
1 66 (23.91%) ITIL
2 13 (4.71%) ITSM
3 11 (3.99%) Service Management
3 11 (3.99%) Service Delivery
4 9 (3.26%) Incident Management
5 8 (2.90%) Change Management
6 7 (2.54%) Asset Management
7 6 (2.17%) Migration
7 6 (2.17%) Document Management
7 6 (2.17%) Software Deployment
8 5 (1.81%) User Acceptance Testing
9 4 (1.45%) ITIL V3
9 4 (1.45%) Business Continuity
9 4 (1.45%) Disaster Recovery
10 3 (1.09%) Configuration Management
10 3 (1.09%) Project Management
10 3 (1.09%) Mobile Device Management
11 2 (0.72%) Time Management
11 2 (0.72%) Validation
11 2 (0.72%) Problem Management
Programming Languages
1 6 (2.17%) SQL
2 2 (0.72%) Java
2 2 (0.72%) C
3 1 (0.36%) C#
Qualifications
1 24 (8.70%) Microsoft Certification
2 16 (5.80%) Degree
3 15 (5.43%) MCP
4 9 (3.26%) Security Cleared
5 6 (2.17%) MCTS
5 6 (2.17%) SC Cleared
5 6 (2.17%) MCSE
5 6 (2.17%) ITIL Certification
6 5 (1.81%) MCDST
7 3 (1.09%) MCSA
8 2 (0.72%) VMware Certified Professional (VCP)
9 1 (0.36%) MOS
9 1 (0.36%) A+ Certification
Quality Assurance & Compliance
1 20 (7.25%) SLA
2 2 (0.72%) Sarbanes-Oxley
3 1 (0.36%) QA
System Software
1 138 (50.00%) Active Directory
2 16 (5.80%) VMware Infrastructure
3 10 (3.62%) Terminal Services
4 5 (1.81%) XenApp
5 2 (0.72%) Microsoft App-V
5 2 (0.72%) Citrix Presentation Server
6 1 (0.36%) VMware ESXi
6 1 (0.36%) VMware ESX
6 1 (0.36%) Terminal Server
Systems Management
1 39 (14.13%) SCCM
2 11 (3.99%) Norton AntiVirus
3 9 (3.26%) Systems Management Server (SMS)
4 4 (1.45%) Symantec Endpoint Protection
5 2 (0.72%) Backup Exec
6 1 (0.36%) MIMEsweeper
6 1 (0.36%) DameWare
6 1 (0.36%) Symantec Enterprise Vault
Vendors
1 111 (40.22%) Microsoft
2 50 (18.12%) Citrix
3 26 (9.42%) VMware
4 23 (8.33%) Apple
5 17 (6.16%) Lotus
5 17 (6.16%) Symantec
5 17 (6.16%) Cisco
6 12 (4.35%) Remedy
7 10 (3.62%) HP
8 8 (2.90%) Bloomberg
8 8 (2.90%) Altiris
9 5 (1.81%) Nortel
9 5 (1.81%) Interwoven
10 4 (1.45%) Avaya
10 4 (1.45%) Dell
10 4 (1.45%) PeopleSoft
11 3 (1.09%) Oracle
11 3 (1.09%) McAfee
11 3 (1.09%) LANDesk
12 2 (0.72%) Sophos
City, London
HAYS INFORMATION TECHNOLOGY
Rate: £120.00 - £170.00 per day
Posted: 18 hours ago
Liverpool, Merseyside
Arrows Group
Rate: £140 - £165 per day
Posted: 19 hours ago
Oxfordshire
Austin Fraser
Posted: 2 days ago
West Sussex
ARC IT Recruitment Ltd
Posted: 3 days ago
City of London
Argyll Scott
Rate: £14 - £15 per hour
Posted: 3 days ago
East Sussex
ARC IT Recruitment Ltd
Posted: 4 days ago
Plymouth
Hays IT - Uk Posting account
Rate: £13 - £15 per hour
Posted: 7 days ago
Cardiff
Hays IT - Uk Posting account
Rate: £130.00 - £140.00 per day
Posted: 10 days ago
Lytham St. Annes
Interquest - IQ ESM
Rate: £180 per day
Posted: 10 days ago
Coventry
Hays IT - Uk Posting account
Rate: £14.00 - £16.00 per annum
Posted: 17 days ago