The statistics below represent IT contracts advertised across the UK that had Desktop Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Desktop Support Analyst
Rank 571 525 468
Rank change year-on-year
-46 -57
Contract jobs requiring a Desktop Support Analyst 82 133 168
As % of all contract IT jobs located in the UK 0.15% 0.23% 0.30%
As % of the Job Titles category 0.16% 0.24% 0.31%
Number of daily rates quoted 43 69 82
Median daily rate £140 £155 £160
Median daily rate % change year-on-year
-9.67% -3.12%
90% offered a daily rate of more than £105 £114 £106
10% offered a daily rate of more than £233 £215 £248
UK excluding London median daily rate £115 £145 £150
% change year-on-year
-20.68% -3.33%
Number of hourly rates quoted 11 26 37
Median hourly rate £13.00 £18.00 £15.50
Median hourly rate % change year-on-year
-27.77% +16.12%
90% offered a hourly rate of more than £12.00 £13.28 £11.52
10% offered a hourly rate of more than £16.00 £22.00 £64.00
UK excluding London median hourly rate £13.00 £16.60 £15.25
% change year-on-year
-21.68% +8.85%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51261 55415 53407
As % of all contract IT jobs located in the UK 94.74% 94.88% 94.66%
Number of daily rates quoted 33404 35221 32266
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £250 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1639 2084 2091
Median hourly rate £17.00 £17.25 £17.00
Median hourly rate % change year-on-year
-1.44% +1.47%
90% offered a hourly rate of more than £10.88 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.50 £39.46
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Desktop Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support Analyst in the job title.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend in the UK

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 26 August 2016.

Desktop Support Analyst Daily Rate Histogram in the UK

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 80 £140 -12.50% 10
London -68 31 £179 +11.71% 4
North West +25 11 - -
South East +18 11 £115 -19.29% 3
Manchester - 11 - -
Yorkshire +3 8 £110 +37.50% 1
East of England +11 5 £113 -38.35%
West Midlands -29 5 £130 +13.04%
Buckinghamshire - 5 £105 -
Milton Keynes - 5 £105 -
West Yorkshire +9 4 £110 -
East Midlands 0 4 - - 1
Lincolnshire - 4 - -
Spalding - 4 - -
Cambridgeshire +24 3 £174 +12.25%
Leeds -1 3 £110 -
North East -22 3 £158 -
Warwickshire - 3 - -
Warwick - 3 - -
Cambridge +18 2 - -
City of London +6 2 £213 +6.11% 1
South West +2 2 £250 - 1
Tyne and Wear -24 2 £140 -
Newcastle upon Tyne -26 2 £140 -
York - 2 £118 -
North Yorkshire - 2 £118 - 1
East Yorkshire - 2 - -
Hull - 2 - -
Essex +9 1 £113 -40.78%
Surrey +8 1 £188 +19.04% 1

Desktop Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 26 August 2016, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Analyst in the job title.

1 140 (79.55%) Windows
2 106 (60.23%) Active Directory
3 83 (47.16%) Windows 7
4 78 (44.32%) MS Office
5 73 (41.48%) Microsoft
6 72 (40.91%) ITIL
7 44 (25.00%) Blackberry
8 42 (23.86%) Windows XP
8 42 (23.86%) Finance
9 36 (20.45%) Citrix
10 35 (19.89%) DNS
11 34 (19.32%) Microsoft Certification
12 29 (16.48%) MCP
13 27 (15.34%) Blackberry Enterprise Server
13 27 (15.34%) SCCM
14 26 (14.77%) MS Exchange
15 25 (14.20%) TCP/IP
16 22 (12.50%) Office 365
17 21 (11.93%) Legal
17 21 (11.93%) SLA
17 21 (11.93%) Windows Server
18 20 (11.36%) MS Excel
19 19 (10.80%) LAN
19 19 (10.80%) MCDST
20 18 (10.23%) Cisco
21 17 (9.66%) WAN
21 17 (9.66%) Windows Server 2008
22 16 (9.09%) Apple iOS
22 16 (9.09%) Law
23 15 (8.52%) Service Management

Desktop Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (15.34%) Blackberry Enterprise Server
2 26 (14.77%) MS Exchange
3 8 (4.55%) Exchange Server 2007
4 5 (2.84%) Skype for Business
5 4 (2.27%) SharePoint
6 3 (1.70%) Exchange Server 2010
7 2 (1.14%) CMS
7 2 (1.14%) SharePoint 2013
8 1 (0.57%) Exchange Server 2013
8 1 (0.57%) Joomla!
8 1 (0.57%) WordPress
Applications
1 78 (44.32%) MS Office
2 20 (11.36%) MS Excel
3 2 (1.14%) MS PowerPoint
4 1 (0.57%) MS Visio
Business Applications
1 3 (1.70%) assyst
2 1 (0.57%) Dynamics AX
2 1 (0.57%) Eikon
Cloud Services
1 22 (12.50%) Office 365
2 2 (1.14%) Google Apps
3 1 (0.57%) Microsoft Azure
3 1 (0.57%) Mimecast
3 1 (0.57%) SaaS
Communications & Networking
1 35 (19.89%) DNS
2 25 (14.20%) TCP/IP
3 19 (10.80%) LAN
4 17 (9.66%) WAN
5 15 (8.52%) DHCP
6 11 (6.25%) Extranet
7 8 (4.55%) VPN
8 5 (2.84%) Internet
9 4 (2.27%) VoIP
10 3 (1.70%) Network Security
10 3 (1.70%) Remote Desktop
11 2 (1.14%) 3G
11 2 (1.14%) IP Telephony
11 2 (1.14%) MPLS
11 2 (1.14%) SAN
11 2 (1.14%) SMS
11 2 (1.14%) Wi-Fi
12 1 (0.57%) Ethernet
12 1 (0.57%) Firewall
12 1 (0.57%) PBX
Database & Business Intelligence
1 1 (0.57%) SQL Server
General
1 42 (23.86%) Finance
2 21 (11.93%) Legal
3 16 (9.09%) Law
4 12 (6.82%) Banking
5 8 (4.55%) Investment Banking
6 5 (2.84%) Retail
6 5 (2.84%) Telecoms
7 4 (2.27%) Manufacturing
8 3 (1.70%) Advertising
8 3 (1.70%) Automotive
8 3 (1.70%) German Language
9 2 (1.14%) Back Office
9 2 (1.14%) French Language
10 1 (0.57%) International Banking
10 1 (0.57%) Marketing
10 1 (0.57%) Military
10 1 (0.57%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.57%) .NET
1 1 (0.57%) CSS
1 1 (0.57%) HTML
1 1 (0.57%) ODBC
1 1 (0.57%) XMPP
1 1 (0.57%) X-Windows
Miscellaneous
1 44 (25.00%) Blackberry
2 11 (6.25%) Smartphone
3 8 (4.55%) iPhone
4 7 (3.98%) Driving Licence
4 7 (3.98%) Management Information System
5 6 (3.41%) Analytical Skills
6 5 (2.84%) Video Conferencing
7 3 (1.70%) Data Centre
7 3 (1.70%) Fat Client
7 3 (1.70%) Handset
7 3 (1.70%) Thin Client
8 2 (1.14%) CMDB
8 2 (1.14%) Life Science
9 1 (0.57%) BYOD
9 1 (0.57%) Economics
9 1 (0.57%) Enterprise Software
9 1 (0.57%) iPad
9 1 (0.57%) Mathematics
9 1 (0.57%) Performance Metrics
9 1 (0.57%) RSA SecurID
Operating Systems
1 140 (79.55%) Windows
2 83 (47.16%) Windows 7
3 42 (23.86%) Windows XP
4 21 (11.93%) Windows Server
5 17 (9.66%) Windows Server 2008
6 16 (9.09%) Apple iOS
7 10 (5.68%) Windows 8
8 7 (3.98%) Android
8 7 (3.98%) Windows 10
9 6 (3.41%) Windows Server 2003
10 5 (2.84%) Mac OS X
11 3 (1.70%) Unix
12 2 (1.14%) Windows 2000 Server
12 2 (1.14%) Windows Server 2012
13 1 (0.57%) Mac OS
13 1 (0.57%) Windows 2000
13 1 (0.57%) Windows NT
Processes & Methodologies
1 72 (40.91%) ITIL
2 15 (8.52%) Service Management
3 13 (7.39%) ITIL V3
4 12 (6.82%) Document Management
4 12 (6.82%) Problem Management
5 11 (6.25%) Application Packaging
6 10 (5.68%) Incident Management
7 9 (5.11%) Asset Management
8 8 (4.55%) ITSM
9 7 (3.98%) Configuration Management
9 7 (3.98%) PRINCE2
9 7 (3.98%) Release Management
10 6 (3.41%) Service Delivery
11 5 (2.84%) Change Management
12 4 (2.27%) Kalman Filter
12 4 (2.27%) Project Management
12 4 (2.27%) Software Deployment
13 3 (1.70%) Continuous Improvement
13 3 (1.70%) Line Management
13 3 (1.70%) Software Licensing
Programming Languages
1 6 (3.41%) VBA
2 5 (2.84%) SQL
3 2 (1.14%) PowerShell
4 1 (0.57%) JavaScript
4 1 (0.57%) PHP
Qualifications
1 34 (19.32%) Microsoft Certification
2 29 (16.48%) MCP
3 19 (10.80%) MCDST
4 15 (8.52%) MCSE
5 12 (6.82%) ITIL Certification
6 7 (3.98%) Security Cleared
7 5 (2.84%) A+ Certification
8 4 (2.27%) SC Cleared
9 2 (1.14%) Degree
9 2 (1.14%) MCTS
9 2 (1.14%) MOS
10 1 (0.57%) BPSS Clearance
10 1 (0.57%) CTC Cleared
10 1 (0.57%) DBS Check
10 1 (0.57%) DV Cleared
10 1 (0.57%) HNC
10 1 (0.57%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 21 (11.93%) SLA
2 1 (0.57%) Disclosure Scotland
2 1 (0.57%) HL7
System Software
1 106 (60.23%) Active Directory
2 11 (6.25%) XenApp
3 6 (3.41%) XenDesktop
4 5 (2.84%) VMware Infrastructure
5 3 (1.70%) Microsoft App-V
6 1 (0.57%) BitLocker
6 1 (0.57%) UAG
6 1 (0.57%) Virtual Desktop
6 1 (0.57%) Virtual Machines
Systems Management
1 27 (15.34%) SCCM
2 4 (2.27%) Norton AntiVirus
2 4 (2.27%) Symantec Endpoint Protection
3 2 (1.14%) AirWatch
3 2 (1.14%) Backup Exec
3 2 (1.14%) Casper Suite
3 2 (1.14%) DameWare
4 1 (0.57%) OpenView Configuration Management
4 1 (0.57%) SafeCom
4 1 (0.57%) Systems Management Server (SMS)
4 1 (0.57%) WSUS
Vendors
1 73 (41.48%) Microsoft
2 36 (20.45%) Citrix
3 18 (10.23%) Cisco
4 12 (6.82%) ServiceNow
4 12 (6.82%) VMware
5 11 (6.25%) Bloomberg
6 10 (5.68%) Remedy
7 9 (5.11%) Apple
7 9 (5.11%) LANDesk
8 8 (4.55%) HP
8 8 (4.55%) Reuters
9 7 (3.98%) Symantec
10 6 (3.41%) Wyse
11 4 (2.27%) Altiris
11 4 (2.27%) Dell
11 4 (2.27%) Google
12 2 (1.14%) AppSense
12 2 (1.14%) Intel Security
12 2 (1.14%) Mitel
12 2 (1.14%) Sophos
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