The statistics below represent IT contracts advertised across the UK that had Desktop Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Feb 2017
Same period 2016 Same period 2015
Desktop Support Analyst
UK
Rank 532 525 489
Rank change year-on-year
-7 -36
Contract jobs requiring a Desktop Support Analyst 76 103 122
As % of all contract IT jobs located in the UK 0.17% 0.20% 0.23%
As % of the Job Titles category 0.18% 0.21% 0.25%
Number of daily rates quoted 44 52 79
Median daily rate £150 £150 £150
90% offered a daily rate of more than £120 £115 £114
10% offered a daily rate of more than £228 £248 £200
UK excluding London median daily rate £150 £138 £140
% change year-on-year
+9.09% -1.78%
Number of hourly rates quoted 12 15 22
Median hourly rate £17.13 £21.50 £16.55
Median hourly rate % change year-on-year
-20.34% +29.90%
90% offered a hourly rate of more than £14.10 £21.00 £12.50
10% offered a hourly rate of more than £22.75 £118.00 £24.95
UK excluding London median hourly rate £15.25 £21.50 £16.25
% change year-on-year
-29.06% +32.30%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
43026 49406 49767
As % of all contract IT jobs located in the UK 94.75% 94.99% 94.79%
Number of daily rates quoted 28072 31841 30661
Median daily rate £425 £414 £400
Median daily rate % change year-on-year
+2.65% +3.50%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1547 1650 1932
Median hourly rate £18.50 £17.50 £17.50
Median hourly rate % change year-on-year
+5.71% -
90% offered a hourly rate of more than £11.23 £11.00 £11.00
10% offered a hourly rate of more than £47.50 £50.00 £40.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Desktop Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Desktop Support Analyst in the job title.

Desktop Support Analyst Jobs Demand Trend in the UK

Desktop Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Daily Rate Trend in the UK

Desktop Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support Analyst within the UK over the 3 months to 24 February 2017.

Desktop Support Analyst Daily Rate Histogram in the UK

Desktop Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support Analyst within the UK.

Desktop Support Analyst Hourly Rate Trend in the UK

Desktop Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 3 months to 24 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 73 £150 -7.69% 14
London +10 30 £168 -8.21% 8
South East +30 25 £150 +3.44% 4
Oxfordshire +9 8 £150 -6.25% 1
Oxford +7 7 £150 -6.25%
City of London -6 7 £160 -28.88% 2
South West +16 6 £125 - 1
Middlesex - 5 - -
North West +19 4 - -
Surrey +15 4 £188 +50.00% 1
Kent +9 4 £160 +10.00% 1
Yorkshire +14 3 £125 -3.84%
Manchester +8 3 - -
Scotland +20 2 £150 +53.84%
West Yorkshire +15 2 £125 -3.84%
West Midlands +10 2 - - 1
Cambridgeshire +5 2 £113 -
Birmingham +2 2 - -
East of England +1 2 £113 -34.78%
Leeds +1 2 £125 -3.84%
Cambridge - 2 £113 -
Beckenham - 2 - -
Wiltshire - 2 - -
Bristol - 2 - -
Cheshire +26 1 - -
Southampton +8 1 - -
Hampshire +7 1 - -
Gloucestershire +1 1 £125 - 1
Milton Keynes 0 1 £110 -51.11% 1
Gloucester -3 1 £125 -

Desktop Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 24 February 2017, Desktop Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Desktop Support Analyst in the job title.

1 133 (73.89%) Windows
2 86 (47.78%) Active Directory
3 84 (46.67%) Microsoft
4 80 (44.44%) Windows 7
5 57 (31.67%) MS Office
6 52 (28.89%) ITIL
7 38 (21.11%) Finance
8 32 (17.78%) Citrix
9 29 (16.11%) SCCM
10 27 (15.00%) Windows Server
11 25 (13.89%) MS Excel
12 24 (13.33%) TCP/IP
13 23 (12.78%) MCP
14 20 (11.11%) Blackberry
15 19 (10.56%) VMware
15 19 (10.56%) LAN
15 19 (10.56%) Office 365
16 17 (9.44%) WSUS
16 17 (9.44%) Microsoft Certification
16 17 (9.44%) Cisco
17 16 (8.89%) Legal
17 16 (8.89%) ITIL Certification
17 16 (8.89%) SLA
17 16 (8.89%) Windows 10
18 15 (8.33%) Windows Server 2008
19 14 (7.78%) MS Exchange
19 14 (7.78%) Dell
20 13 (7.22%) Bloomberg
20 13 (7.22%) Security Cleared
20 13 (7.22%) Apple iOS

Desktop Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (7.78%) MS Exchange
2 10 (5.56%) Blackberry Enterprise Server
2 10 (5.56%) Exchange Server 2010
3 7 (3.89%) Exchange Server 2007
4 5 (2.78%) Exchange Server 2013
5 4 (2.22%) IBM Notes
5 4 (2.22%) Skype for Business
6 3 (1.67%) CMS
6 3 (1.67%) SharePoint
7 1 (0.56%) Exchange Server 2003
7 1 (0.56%) SharePoint 2010
Applications
1 57 (31.67%) MS Office
2 25 (13.89%) MS Excel
3 2 (1.11%) MS PowerPoint
Business Applications
1 8 (4.44%) Remedy ITSM
2 1 (0.56%) Eikon
Cloud Services
1 19 (10.56%) Office 365
2 2 (1.11%) Microsoft Azure
3 1 (0.56%) Azure Active Directory
3 1 (0.56%) OneDrive
Communications & Networking
1 24 (13.33%) TCP/IP
2 19 (10.56%) LAN
3 9 (5.00%) DHCP
4 8 (4.44%) WAN
5 7 (3.89%) DNS
6 6 (3.33%) IP Telephony
6 6 (3.33%) Wireless
7 4 (2.22%) Extranet
7 4 (2.22%) Network Security
7 4 (2.22%) VoIP
8 3 (1.67%) VPN
9 2 (1.11%) Cisco IOS
9 2 (1.11%) Internet
10 1 (0.56%) Ethernet
10 1 (0.56%) Firewall
10 1 (0.56%) Intranet
10 1 (0.56%) Remote Desktop
10 1 (0.56%) Skype
10 1 (0.56%) VLAN
10 1 (0.56%) Wi-Fi
Database & Business Intelligence
1 1 (0.56%) BusinessObjects
1 1 (0.56%) Oracle Database
General
1 38 (21.11%) Finance
2 16 (8.89%) Legal
3 12 (6.67%) Banking
4 9 (5.00%) Retail
5 8 (4.44%) Investment Banking
6 5 (2.78%) Law
7 3 (1.67%) Telecoms
8 2 (1.11%) Back Office
8 2 (1.11%) Manufacturing
8 2 (1.11%) Multimedia
9 1 (0.56%) Advertising
9 1 (0.56%) Financial Institution
9 1 (0.56%) Front Office
9 1 (0.56%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 2 (1.11%) 802.1X
1 2 (1.11%) XMPP
2 1 (0.56%) FIX Protocol
Miscellaneous
1 20 (11.11%) Blackberry
2 10 (5.56%) Analytical Skills
3 7 (3.89%) Smartphone
4 6 (3.33%) NHS
4 6 (3.33%) Video Conferencing
5 5 (2.78%) iPad
5 5 (2.78%) iPhone
6 3 (1.67%) Data Centre
7 2 (1.11%) CMDB
7 2 (1.11%) Driving Licence
7 2 (1.11%) Fat Client
7 2 (1.11%) Management Information System
7 2 (1.11%) PDA
7 2 (1.11%) Thin Client
8 1 (0.56%) Computer Science
8 1 (0.56%) Fixed Income
8 1 (0.56%) Hedge funds
8 1 (0.56%) Life Science
8 1 (0.56%) Replication
Operating Systems
1 133 (73.89%) Windows
2 80 (44.44%) Windows 7
3 27 (15.00%) Windows Server
4 16 (8.89%) Windows 10
5 15 (8.33%) Windows Server 2008
6 13 (7.22%) Apple iOS
7 10 (5.56%) Windows XP
8 9 (5.00%) Android
9 8 (4.44%) Mac OS X
9 8 (4.44%) Windows 8
10 6 (3.33%) Windows Server 2012
11 4 (2.22%) Windows Server 2003
12 3 (1.67%) Windows 2000
13 2 (1.11%) CentOS
13 2 (1.11%) Linux
13 2 (1.11%) Ubuntu
13 2 (1.11%) Windows Phone
14 1 (0.56%) Mac OS
14 1 (0.56%) Unix
14 1 (0.56%) Windows Vista
Processes & Methodologies
1 52 (28.89%) ITIL
2 11 (6.11%) Incident Management
3 10 (5.56%) Service Delivery
4 9 (5.00%) Asset Management
5 8 (4.44%) Release Management
6 7 (3.89%) ITIL V3
6 7 (3.89%) Line Management
6 7 (3.89%) Service Management
7 6 (3.33%) Change Control
7 6 (3.33%) Change Management
7 6 (3.33%) Problem Management
8 5 (2.78%) Migration
8 5 (2.78%) Project Management
8 5 (2.78%) Stakeholder Management
9 4 (2.22%) Document Management
9 4 (2.22%) Mobile Device Management
10 3 (1.67%) Investment Management
10 3 (1.67%) Project Planning
11 2 (1.11%) Continuous Improvement
11 2 (1.11%) Time Management
Programming Languages
1 8 (4.44%) VBA
2 7 (3.89%) SQL
3 2 (1.11%) Java
3 2 (1.11%) PowerShell
Qualifications
1 23 (12.78%) MCP
2 17 (9.44%) Microsoft Certification
3 16 (8.89%) ITIL Certification
4 13 (7.22%) Security Cleared
5 10 (5.56%) Degree
6 8 (4.44%) A+ Certification
6 8 (4.44%) MCSE
7 6 (3.33%) BPSS Clearance
7 6 (3.33%) SC Cleared
8 5 (2.78%) MCDST
9 4 (2.22%) MCSA
10 3 (1.67%) ITIL Foundation Certificate
11 2 (1.11%) DV Cleared
11 2 (1.11%) Network+ Certification
12 1 (0.56%) HND
12 1 (0.56%) MCTS
Quality Assurance & Compliance
1 16 (8.89%) SLA
2 7 (3.89%) Disclosure Scotland
3 2 (1.11%) QA
System Software
1 86 (47.78%) Active Directory
2 8 (4.44%) VMware Infrastructure
3 4 (2.22%) XenApp
4 3 (1.67%) Virtual Desktop
5 2 (1.11%) Hyper-V
5 2 (1.11%) Virtual Machines
5 2 (1.11%) XenDesktop
6 1 (0.56%) BitLocker
6 1 (0.56%) VMware Server
6 1 (0.56%) VMware Workstation
Systems Management
1 29 (16.11%) SCCM
2 17 (9.44%) WSUS
3 7 (3.89%) Norton AntiVirus
4 5 (2.78%) AirWatch
5 2 (1.11%) Microsoft Intune
5 2 (1.11%) SafeCom
6 1 (0.56%) Cisco CUCM
6 1 (0.56%) Microsoft Data Protection Manager
6 1 (0.56%) Symantec Enterprise Vault
6 1 (0.56%) XenMobile
Vendors
1 84 (46.67%) Microsoft
2 32 (17.78%) Citrix
3 19 (10.56%) VMware
4 17 (9.44%) Cisco
5 14 (7.78%) Dell
6 13 (7.22%) Bloomberg
7 10 (5.56%) Remedy
7 10 (5.56%) Reuters
8 8 (4.44%) BMC
8 8 (4.44%) Symantec
9 7 (3.89%) Sophos
10 6 (3.33%) Apple
11 5 (2.78%) HP
11 5 (2.78%) ServiceNow
12 4 (2.22%) FactSet
12 4 (2.22%) Lotus
13 2 (1.11%) AppSense
13 2 (1.11%) Becrypt
13 2 (1.11%) Intel Security
13 2 (1.11%) Oracle