Desktop Support Analyst Contracts

Desktop Support Analyst
UK

The median Desktop Support Analyst daily rate in the UK is £185 according to job vacancies posted during the 6 months to 10 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 555 651 767
Rank change year-on-year +96 +116 -113
Contract jobs requiring a Desktop Support Analyst 27 52 72
As % of all contract jobs advertised in the UK 0.063% 0.090% 0.082%
As % of the Job Titles category 0.068% 0.095% 0.086%
Number of daily rates quoted 15 44 54
10th Percentile £137 £163 £120
25th Percentile £147 £175 £145
Median daily rate (50th Percentile) £185 £238 £203
Median % change year-on-year -22.11% +17.28% +5.19%
75th Percentile £234 £260 £242
90th Percentile £340 £296 £284
UK excluding London median daily rate £152 £200 £155
% change year-on-year -24.25% +29.03% -16.22%
Number of hourly rates quoted 5 3 3
10th Percentile - £16.16 £20.25
25th Percentile £20.50 £19.48 £20.44
Median hourly rate £21.00 £25.00 £21.50
Median % change year-on-year -16.00% +16.28% +27.52%
75th Percentile £21.50 £27.00 £25.50
90th Percentile - £28.20 £27.45
UK excluding London median hourly rate - £21.83 £21.50
% change year-on-year - +1.53% +65.38%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,888 54,783 83,316
% of contract IT jobs with a recognized job title 92.76% 94.63% 95.43%
Number of daily rates quoted 25,953 38,247 58,493
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,674 1,534 2,048
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.06 £15.75
Median hourly rate £37.34 £45.00 £23.91
Median % change year-on-year -17.02% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £72.90 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

Desktop Support Analyst
Job Vacancy Trend

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Desktop Support Analyst.

Daily rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Daily Rate Histogram

Daily rate distribution for jobs citing Desktop Support Analyst over the 6 months to 10 May 2024.

Daily rate histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Desktop Support Analyst.

Hourly rate trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support Analyst within the UK over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +70 21 £205 -13.68% 8
London +89 14 £313 +30.21% 4
UK excluding London +39 13 £152 -24.25% 5
Work from Home +119 5 £195 -35.00% 1
Scotland +42 4 £145 -27.50% 1
Midlands +23 3 £165 +13.79% 2
West Midlands +15 3 £165 +13.79%
North of England +32 2 £199 +34.07% 1
Wales +18 2 - -
North West +22 1 £248 -
Yorkshire +18 1 £150 +1.19%
South West +16 1 £205 -25.45%
South East +10 1 £230 +8.88% 1

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 10 May 2024, Desktop Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Desktop Support Analyst in the job title.

1 21 (77.78%) Windows
1 21 (77.78%) Microsoft
2 14 (51.85%) Microsoft 365
3 13 (48.15%) Active Directory
4 12 (44.44%) Microsoft Office
5 9 (33.33%) Azure
6 8 (29.63%) ITIL
6 8 (29.63%) Windows 10
7 6 (22.22%) Wireless
8 5 (18.52%) WSUS
8 5 (18.52%) SCCM
8 5 (18.52%) Firmware
8 5 (18.52%) Internet
8 5 (18.52%) Microsoft Certification
8 5 (18.52%) Inventory Management
8 5 (18.52%) Organisational Skills
8 5 (18.52%) Social Skills
9 4 (14.81%) Customer Service
9 4 (14.81%) Problem-Solving
9 4 (14.81%) Public Sector
9 4 (14.81%) ITSM
9 4 (14.81%) Windows Server 2012
9 4 (14.81%) Windows Server
9 4 (14.81%) MCP
9 4 (14.81%) Hyper-V
9 4 (14.81%) Veeam
10 3 (11.11%) Android
10 3 (11.11%) Microsoft Exchange
10 3 (11.11%) SLA
10 3 (11.11%) Citrix

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (11.11%) Microsoft Exchange
2 1 (3.70%) SharePoint
Applications
1 12 (44.44%) Microsoft Office
Cloud Services
1 14 (51.85%) Microsoft 365
2 9 (33.33%) Azure
3 3 (11.11%) Entra ID
Communications & Networking
1 6 (22.22%) Wireless
2 5 (18.52%) Internet
3 2 (7.41%) Firewall
4 1 (3.70%) VPN
General
1 5 (18.52%) Organisational Skills
1 5 (18.52%) Social Skills
2 4 (14.81%) Public Sector
3 2 (7.41%) Digital Economy
3 2 (7.41%) Finance
4 1 (3.70%) Analytical Skills
4 1 (3.70%) Financial Institution
4 1 (3.70%) Front Office
4 1 (3.70%) Health Technology
Miscellaneous
1 3 (11.11%) Driving Licence
2 2 (7.41%) iPhone
3 1 (3.70%) Analytical Mindset
3 1 (3.70%) Hedge funds
3 1 (3.70%) iPad
3 1 (3.70%) Video Conferencing
Operating Systems
1 21 (77.78%) Windows
2 8 (29.63%) Windows 10
3 4 (14.81%) Windows Server
3 4 (14.81%) Windows Server 2012
4 3 (11.11%) Android
5 2 (7.41%) Mac OS
6 1 (3.70%) Apple iOS
Processes & Methodologies
1 8 (29.63%) ITIL
2 5 (18.52%) Inventory Management
3 4 (14.81%) Customer Service
3 4 (14.81%) ITSM
3 4 (14.81%) Problem-Solving
4 3 (11.11%) Mobile Device Management
5 2 (7.41%) Incident Management
6 1 (3.70%) Break/Fix
6 1 (3.70%) Change Management
6 1 (3.70%) Customer-Centricity
6 1 (3.70%) Problem Management
6 1 (3.70%) Process Improvement
6 1 (3.70%) Service Management
Programming Languages
1 1 (3.70%) PowerShell
Qualifications
1 5 (18.52%) Microsoft Certification
2 4 (14.81%) MCP
3 2 (7.41%) BPSS Clearance
4 1 (3.70%) A+ Certification
4 1 (3.70%) ITIL Certification
4 1 (3.70%) SC Cleared
4 1 (3.70%) Security Cleared
Quality Assurance & Compliance
1 3 (11.11%) SLA
System Software
1 13 (48.15%) Active Directory
2 5 (18.52%) Firmware
3 4 (14.81%) Hyper-V
4 2 (7.41%) Virtual Machines
Systems Management
1 5 (18.52%) SCCM
1 5 (18.52%) WSUS
2 1 (3.70%) Microsoft Intune
Vendors
1 21 (77.78%) Microsoft
2 4 (14.81%) Veeam
3 3 (11.11%) Citrix
4 2 (7.41%) Apple
4 2 (7.41%) HP
4 2 (7.41%) ServiceNow
5 1 (3.70%) Bloomberg
5 1 (3.70%) Dell
5 1 (3.70%) Reuters
5 1 (3.70%) Samsung
5 1 (3.70%) Trayport