Incident Management Jobs in the North East

Incident Management
England > North East

The following table provides summary statistics for permanent job vacancies advertised in the North East with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 65 88 45
Rank change year-on-year +23 -43 +45
Permanent jobs citing Incident Management 53 25 74
As % of all permanent jobs advertised in the North East 2.85% 1.97% 4.98%
As % of the Processes & Methodologies category 3.28% 2.03% 5.63%
Number of salaries quoted 53 9 65
10th Percentile - £26,600 £19,313
25th Percentile £31,250 £31,985 £20,500
Median annual salary (50th Percentile) £32,500 £39,500 £30,000
Median % change year-on-year -17.72% +31.67% -4.76%
75th Percentile £38,750 £42,500 £40,000
90th Percentile £47,500 £48,200 £45,250
England median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% -11.63%

All Process and Methodology Skills
North East

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the North East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,617 1,232 1,314
As % of all permanent jobs advertised in the North East 86.84% 96.86% 88.37%
Number of salaries quoted 1,316 597 933
10th Percentile £27,936 £30,500 £25,750
25th Percentile £36,250 £37,250 £32,500
Median annual salary (50th Percentile) £47,500 £48,500 £42,500
Median % change year-on-year -2.06% +14.12% -5.56%
75th Percentile £63,750 £61,250 £58,750
90th Percentile £75,772 £73,750 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Incident Management
Job Vacancy Trend in the North East

Job postings citing Incident Management as a proportion of all IT jobs advertised in the North East.

Job vacancy trend for Incident Management in the North East

Incident Management
Salary Trend in the North East

3-month moving average salary quoted in jobs citing Incident Management in the North East.

Salary trend for Incident Management in the North East

Incident Management
Salary Histogram in the North East

Salary distribution for jobs citing Incident Management in the North East over the 6 months to 12 May 2024.

Salary histogram for Incident Management in the North East

Incident Management
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the North East region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Tyne and Wear +26 52 £32,500 -4.90% 8
Incident Management
England

Incident Management
Co-occurring Skills and Capabilities in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.66%) Microsoft Exchange
1 3 (5.66%) SharePoint
2 2 (3.77%) Confluence
Applications
1 3 (5.66%) Microsoft Office
2 2 (3.77%) Microsoft Excel
3 1 (1.89%) Microsoft PowerPoint
3 1 (1.89%) Spreadsheet
Cloud Services
1 33 (62.26%) Azure
2 5 (9.43%) AWS
2 5 (9.43%) Microsoft 365
3 2 (3.77%) Amazon EC2
3 2 (3.77%) AWS CloudFormation
3 2 (3.77%) Slack
3 2 (3.77%) Virtual Private Cloud
4 1 (1.89%) Power Platform
Communications & Networking
1 24 (45.28%) SAN
2 5 (9.43%) Network Security
3 2 (3.77%) Firewall
3 2 (3.77%) HTTPS
3 2 (3.77%) SSL
4 1 (1.89%) LAN
4 1 (1.89%) WAN
Database & Business Intelligence
1 21 (39.62%) SQL Server
2 10 (18.87%) Amazon RDS
3 1 (1.89%) Power BI
Development Applications
1 2 (3.77%) Git
1 2 (3.77%) GitLab
1 2 (3.77%) JIRA
General
1 34 (64.15%) Social Skills
2 21 (39.62%) Organisational Skills
3 10 (18.87%) Analytical Skills
4 5 (9.43%) Public Sector
5 3 (5.66%) Inclusion and Diversity
6 2 (3.77%) Law
6 2 (3.77%) Manufacturing
7 1 (1.89%) Retail
Job Titles
1 24 (45.28%) IT Engineer
1 24 (45.28%) IT Support
1 24 (45.28%) IT Support Engineer
1 24 (45.28%) Support Engineer
2 20 (37.74%) 3rd Line Engineer
2 20 (37.74%) 3rd Line Support
2 20 (37.74%) 3rd Line Support Engineer
3 19 (35.85%) 2nd/3rd Line Support
3 19 (35.85%) 2nd/3rd Line Support Engineer
4 11 (20.75%) 2nd Line Engineer
4 11 (20.75%) 2nd Line Support
4 11 (20.75%) 2nd Line Support Engineer
5 9 (16.98%) Lead
5 9 (16.98%) Team Leader
6 6 (11.32%) Service Manager
7 5 (9.43%) Incident and Problem Manager
7 5 (9.43%) Incident Manager
7 5 (9.43%) Problem Manager
8 3 (5.66%) Senior
8 3 (5.66%) Service Desk Team Leader
Miscellaneous
1 24 (45.28%) Driving Licence
1 24 (45.28%) Enterprise Storage
2 3 (5.66%) Data Centre
3 2 (3.77%) iPhone
3 2 (3.77%) Robotics
3 2 (3.77%) Security Operations Centre
3 2 (3.77%) Self-Motivation
4 1 (1.89%) Analytical Mindset
4 1 (1.89%) Management Information System
4 1 (1.89%) Renewable Energy
Operating Systems
1 8 (15.09%) Windows
2 5 (9.43%) Windows Server
3 4 (7.55%) Linux
4 3 (5.66%) Windows 10
5 2 (3.77%) Amazon Linux
5 2 (3.77%) Windows Server 2008
6 1 (1.89%) Unix
Processes & Methodologies
1 49 (92.45%) ITIL
2 21 (39.62%) Desktop Virtualisation
3 17 (32.08%) Service Management
4 16 (30.19%) Customer Service
5 14 (26.42%) Problem Management
6 12 (22.64%) Root Cause Analysis
7 11 (20.75%) Problem-Solving
8 10 (18.87%) Change Management
9 9 (16.98%) Continuous Improvement
10 8 (15.09%) Major Incident Management
11 7 (13.21%) Coaching
12 6 (11.32%) Configuration Management
12 6 (11.32%) Facilities Management
12 6 (11.32%) Performance Improvement
12 6 (11.32%) Project Management
12 6 (11.32%) Roadmaps
12 6 (11.32%) Statistics
13 5 (9.43%) CRM
13 5 (9.43%) Escalation Management
13 5 (9.43%) Mentoring
Programming Languages
1 3 (5.66%) SQL
2 2 (3.77%) Bash
Qualifications
1 24 (45.28%) Microsoft Certification
2 21 (39.62%) Azure Certification
3 3 (5.66%) Degree
4 2 (3.77%) ITIL Certification
4 2 (3.77%) Security Cleared
5 1 (1.89%) BC Cleared
5 1 (1.89%) DBS Check
5 1 (1.89%) SC Cleared
Quality Assurance & Compliance
1 14 (26.42%) SLA
System Software
1 27 (50.94%) Active Directory
2 13 (24.53%) Hyper-V
3 4 (7.55%) VMware Infrastructure
4 1 (1.89%) Virtual Desktop
4 1 (1.89%) Virtual Servers
Systems Management
1 2 (3.77%) Terraform
Vendors
1 32 (60.38%) Microsoft
2 5 (9.43%) Cisco
3 4 (7.55%) ServiceNow
3 4 (7.55%) VMware
4 3 (5.66%) BMC
4 3 (5.66%) Dynatrace
5 2 (3.77%) Nexthink
6 1 (1.89%) EMC
6 1 (1.89%) SAP