The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Customer Insight
Rank 738 597 656
Rank change year-on-year
-141 +59
Permanent jobs citing Customer Insight 167 282 250
As % of all permanent IT jobs located in the UK 0.14% 0.26% 0.21%
As % of the Processes & Methodologies category 0.18% 0.33% 0.27%
Number of salaries quoted 134 216 200
Average salary £47,500 £47,500 £42,500
Average salary % change year-on-year
- +11.76%
90% offered a salary of more than £30,000 £30,000 £27,950
10% offered a salary of more than £65,000 £75,000 £57,500
UK excluding London average salary £42,500 £42,500 £33,500
% change year-on-year
- +26.86%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
94474 86317 91123
As % of all permanent IT jobs located in the UK 80.65% 79.42% 77.76%
Number of salaries quoted 75344 70549 77369
Average salary £47,500 £47,500 £46,500
Average salary % change year-on-year
- +2.15%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £73,000 £72,500
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 22 August 2014 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -120 164 £47,500 +5.55% 33
London -77 89 £50,000 -4.76% 17
South East -23 38 £45,000 +5.88% 7
City of London -15 27 £47,500 -13.63% 8
North West -20 14 £44,500 +11.25% 2
Surrey +11 13 £55,000 +10.00% 2
Berkshire -18 10 £22,500 -60.86% 4
Yorkshire -46 9 £30,000 -47.82% 2
Kent - 9 £50,000 -
East of England -8 7 £40,000 +1.26% 1
Cheshire -13 6 £53,750 +34.37%
Northamptonshire -9 5 £65,000 +75.67%
East Midlands -11 5 £65,000 +62.50% 1
Northampton -14 5 £65,000 +75.67%
West Yorkshire -44 5 £30,000 -47.82% 2
East Yorkshire +4 4 £39,000 -13.33%
Staines - 4 - -
Maidenhead - 4 - - 1
Merseyside +5 3 £55,000 +29.41% 1
Hertfordshire -11 3 £85,000 +78.94%
Bedfordshire -15 3 £35,000 - 1
Warrington -16 3 £32,500 -18.75%
Liverpool - 3 £55,000 - 1
Wokingham - 3 £22,500 - 1
Bingley - 3 £30,000 - 1
Bromley - 3 £37,500 -
Chester - 3 £75,000 -
Crawley +18 2 £37,500 +2.73%
Hull -2 2 £45,000 -
West Sussex -6 2 £37,500 +2.73%

Customer Insight
Top 30 Related IT Skills

For the 6 months to 22 August 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 268 (59.03%) Marketing
2 209 (46.04%) Analytics
3 170 (37.44%) SQL
4 147 (32.38%) SAS
5 114 (25.11%) Finance
6 105 (23.13%) Degree
7 89 (19.60%) CRM
8 82 (18.06%) Retail
9 81 (17.84%) SPSS
10 80 (17.62%) Business Intelligence
11 73 (16.08%) Project Management
12 72 (15.86%) Mathematics
13 68 (14.98%) E-Commerce
14 67 (14.76%) Data Analysis
15 65 (14.32%) Data Warehouse
16 63 (13.88%) Stakeholder Management
17 62 (13.66%) Statistics
18 55 (12.11%) SQL Server
19 52 (11.45%) Statistical Modelling
20 50 (11.01%) MS Excel
21 45 (9.91%) Direct Marketing
22 42 (9.25%) Economics
23 40 (8.81%) Business Analysis
23 40 (8.81%) Agile Software Development
24 39 (8.59%) Customer Segmentation
25 38 (8.37%) B2B
26 36 (7.93%) ETL
27 35 (7.71%) Customer Analytics
28 34 (7.49%) Propensity Modelling
28 34 (7.49%) Tableau

Customer Insight
Top Related IT Skills by Category

For the 6 months to 22 August 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 147 (32.38%) SAS
2 16 (3.52%) CMS
2 16 (3.52%) SharePoint
3 12 (2.64%) WordPress
4 6 (1.32%) IIS
4 6 (1.32%) SharePoint Server
5 4 (0.88%) Apache Pig
6 2 (0.44%) Node.js
7 1 (0.22%) Drupal
7 1 (0.22%) Umbraco
7 1 (0.22%) Commerce Server
Applications
1 81 (17.84%) SPSS
2 50 (11.01%) MS Excel
3 21 (4.63%) MS Visio
4 14 (3.08%) MS Project
5 8 (1.76%) FastStats
6 6 (1.32%) MS Office
7 2 (0.44%) S-PLUS
7 2 (0.44%) MS PowerPoint
8 1 (0.22%) OmniGraffle
8 1 (0.22%) PowerPivot
Business Applications
1 8 (1.76%) Google Analytics
1 8 (1.76%) Unica Affinium
2 5 (1.10%) SiteCatalyst
3 3 (0.66%) SAP Oil and Gas
3 3 (0.66%) Dynamics CRM
3 3 (0.66%) SAP InfiniteInsight
4 2 (0.44%) Dynamics GP
5 1 (0.22%) Maximo
5 1 (0.22%) WebTrends
Cloud Services
1 18 (3.96%) Cloud Computing
2 17 (3.74%) SaaS
3 8 (1.76%) Amazon AWS
Communications & Networking
1 15 (3.30%) TCP/IP
2 7 (1.54%) Internet
3 4 (0.88%) 3G
3 4 (0.88%) Broadband
4 3 (0.66%) Firewall
4 3 (0.66%) LAN
4 3 (0.66%) WAN
4 3 (0.66%) SAN
5 2 (0.44%) Intrusion Detection
5 2 (0.44%) iSCSI
6 1 (0.22%) VLAN
6 1 (0.22%) Ethernet
6 1 (0.22%) HTTP
Database & Business Intelligence
1 65 (14.32%) Data Warehouse
2 55 (12.11%) SQL Server
3 30 (6.61%) QlikView
4 29 (6.39%) SQL Server Analysis Services
5 28 (6.17%) SQL Server Reporting Services
5 28 (6.17%) Amazon Redshift
6 27 (5.95%) SQL Server Integration Services
7 26 (5.73%) Data Mining
8 25 (5.51%) Spotfire
9 20 (4.41%) Base SAS
9 20 (4.41%) Oracle BI EE
10 17 (3.74%) PostgreSQL
11 14 (3.08%) Big Data
11 14 (3.08%) SQL Server 2008
12 12 (2.64%) Oracle Database
12 12 (2.64%) SAS Enterprise Miner
12 12 (2.64%) Oracle Database 11g
13 9 (1.98%) Relational Database
14 8 (1.76%) NoSQL
15 6 (1.32%) MS Access
Development Applications
1 15 (3.30%) JIRA
2 9 (1.98%) Talend Open Studio
3 5 (1.10%) Git (software)
4 4 (0.88%) Subversion
4 4 (0.88%) TeamCity
5 2 (0.44%) Cucumber
6 1 (0.22%) WATIR
6 1 (0.22%) Axure RP
6 1 (0.22%) WebDriver
6 1 (0.22%) SpecFlow
6 1 (0.22%) NUnit
General
1 268 (59.03%) Marketing
2 114 (25.11%) Finance
3 82 (18.06%) Retail
4 26 (5.73%) Pharmaceutical
5 21 (4.63%) Publishing
6 16 (3.52%) Legal
7 14 (3.08%) Games
8 11 (2.42%) Telecoms
8 11 (2.42%) Financial Institution
9 9 (1.98%) Advertising
10 8 (1.76%) Automotive
10 8 (1.76%) Banking
11 5 (1.10%) Law
12 3 (0.66%) Retail Banking
12 3 (0.66%) Manufacturing
12 3 (0.66%) Electronics
13 2 (0.44%) Local Government
14 1 (0.22%) Billing
14 1 (0.22%) Back Office
Job Titles
1 180 (39.65%) Analyst
2 86 (18.94%) Insight Analyst
3 55 (12.11%) Business Analyst
4 54 (11.89%) Senior Analyst
5 46 (10.13%) Data Analyst
6 40 (8.81%) Senior Insight Analyst
7 35 (7.71%) Customer Analyst
8 33 (7.27%) SAS Analyst
9 31 (6.83%) SAS Insight Analyst
10 28 (6.17%) Product Manager
11 27 (5.95%) Consultant
12 26 (5.73%) Customer Insight Analyst
13 24 (5.29%) Business Intelligence Architect
13 24 (5.29%) Architect
13 24 (5.29%) Solutions Architect
13 24 (5.29%) Senior Manager
14 23 (5.07%) Business Intelligence Analyst
15 22 (4.85%) Project Manager
16 21 (4.63%) Senior SAS Analyst
17 19 (4.19%) Developer
Libraries, Frameworks & Software Standards
1 27 (5.95%) HTML
2 25 (5.51%) MDX
3 16 (3.52%) CSS
4 9 (1.98%) .NET
4 9 (1.98%) Web Services
5 5 (1.10%) REST
6 4 (0.88%) Kafka
6 4 (0.88%) RabbitMQ
7 2 (0.44%) CSS3
7 2 (0.44%) HTML5
8 1 (0.22%) Silverlight
8 1 (0.22%) jQuery
8 1 (0.22%) NHibernate
8 1 (0.22%) JSON
8 1 (0.22%) AngularJS
8 1 (0.22%) Razor View Engine
8 1 (0.22%) DAO
8 1 (0.22%) WinForms
8 1 (0.22%) ADO
8 1 (0.22%) ASP.NET
Miscellaneous
1 72 (15.86%) Mathematics
2 62 (13.66%) Statistics
3 42 (9.25%) Economics
4 18 (3.96%) Visualisation
4 18 (3.96%) Social Media
5 11 (2.42%) Credit Risk
5 11 (2.42%) Computer Science
6 10 (2.20%) FMCG
7 8 (1.76%) Physics
8 7 (1.54%) Management Information System
9 6 (1.32%) Data Integration
10 5 (1.10%) Open Source
11 4 (0.88%) Mobile Games
11 4 (0.88%) Social Gaming
11 4 (0.88%) Life Science
11 4 (0.88%) Psychology
11 4 (0.88%) IPTV
11 4 (0.88%) Smartphone
11 4 (0.88%) Informatics
12 3 (0.66%) Wiki
Operating Systems
1 17 (3.74%) Linux
2 15 (3.30%) UNIX
3 13 (2.86%) Red Hat Enterprise Linux
3 13 (2.86%) Ubuntu
4 12 (2.64%) Windows
5 4 (0.88%) Windows Server 2008
6 3 (0.66%) Windows Server 2003
7 1 (0.22%) Windows 7
7 1 (0.22%) Windows XP
7 1 (0.22%) Windows 2000
Processes & Methodologies
1 209 (46.04%) Analytics
2 89 (19.60%) CRM
3 80 (17.62%) Business Intelligence
4 73 (16.08%) Project Management
5 68 (14.98%) E-Commerce
6 67 (14.76%) Data Analysis
7 63 (13.88%) Stakeholder Management
8 52 (11.45%) Statistical Modelling
9 45 (9.91%) Direct Marketing
10 40 (8.81%) Business Analysis
10 40 (8.81%) Agile Software Development
11 39 (8.59%) Customer Segmentation
12 38 (8.37%) B2B
13 36 (7.93%) ETL
14 35 (7.71%) Customer Analytics
15 34 (7.49%) Propensity Modelling
16 33 (7.27%) Operations Research
17 31 (6.83%) Business Development
17 31 (6.83%) Marketing Strategy
17 31 (6.83%) Campaign Management
Programming Languages
1 170 (37.44%) SQL
2 32 (7.05%) Python
3 27 (5.95%) R
4 19 (4.19%) T-SQL
5 15 (3.30%) Ruby
6 14 (3.08%) Bash Shell
7 12 (2.64%) Perl
8 8 (1.76%) JavaScript
9 7 (1.54%) VBA
10 6 (1.32%) VB
11 5 (1.10%) PL/SQL
11 5 (1.10%) Java
11 5 (1.10%) C#
11 5 (1.10%) MATLAB
12 4 (0.88%) C
12 4 (0.88%) VB6
13 3 (0.66%) PowerShell
14 2 (0.44%) Shell Script
14 2 (0.44%) PHP
14 2 (0.44%) Lingo
Qualifications
1 105 (23.13%) Degree
2 7 (1.54%) PhD
3 5 (1.10%) PRINCE2 Certification
4 4 (0.88%) PMI Certification
5 3 (0.66%) PRINCE2 Practitioner
5 3 (0.66%) SC Cleared
5 3 (0.66%) Security Cleared
5 3 (0.66%) PMP
5 3 (0.66%) SAS Certification
6 2 (0.44%) ISEB
7 1 (0.22%) Cisco Certification
7 1 (0.22%) CCNP
Quality Assurance & Compliance
1 16 (3.52%) SLA
2 5 (1.10%) PCI DSS
2 5 (1.10%) QA
2 5 (1.10%) Data Quality
3 4 (0.88%) ISO 9001
4 2 (0.44%) ISO/IEC 27001
System Software
1 4 (0.88%) Active Directory
2 3 (0.66%) VMware Infrastructure
3 1 (0.22%) VMware ESXi
3 1 (0.22%) Hyper-V
3 1 (0.22%) XenApp
3 1 (0.22%) XenServer
3 1 (0.22%) VMware ESX
3 1 (0.22%) Tivoli Workload Scheduler
Systems Management
1 14 (3.08%) Puppet
1 14 (3.08%) Salt
2 12 (2.64%) Opscode Chef
3 10 (2.20%) Ansible
4 4 (0.88%) Nagios
5 1 (0.22%) WSUS
5 1 (0.22%) Nessus
5 1 (0.22%) Tivoli
5 1 (0.22%) Tivoli Storage Manager
5 1 (0.22%) Norton AntiVirus
5 1 (0.22%) Symantec Endpoint Protection
Vendors
1 34 (7.49%) Tableau
2 32 (7.05%) Business Objects
3 27 (5.95%) Microsoft
4 26 (5.73%) Oracle
5 16 (3.52%) Adobe
6 14 (3.08%) SaltStack
7 13 (2.86%) IBM
8 12 (2.64%) Alterian
8 12 (2.64%) Demandware
9 11 (2.42%) Unica
10 9 (1.98%) Talend
11 8 (1.76%) Cognos
11 8 (1.76%) Google
12 6 (1.32%) SmartFocus
13 5 (1.10%) Salesforce.com
14 4 (0.88%) Informatica
14 4 (0.88%) VMware
14 4 (0.88%) Splunk
14 4 (0.88%) Logi Analytics
15 3 (0.66%) Neolane
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