The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 736 636 632
Rank change year-on-year
-100 -4
Permanent jobs citing Customer Insight 169 240 272
As % of all permanent IT jobs located in the UK 0.15% 0.23% 0.23%
As % of the Processes & Methodologies category 0.18% 0.28% 0.29%
Number of salaries quoted 139 190 214
Average salary £47,500 £44,000 £40,000
Average salary % change year-on-year
+7.95% +10.00%
90% offered a salary of more than £27,500 £29,000 £27,500
10% offered a salary of more than £65,000 £75,000 £60,000
UK excluding London average salary £37,500 £42,500 £33,500
% change year-on-year
-11.76% +26.86%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93494 86460 92834
As % of all permanent IT jobs located in the UK 81.95% 81.20% 79.04%
Number of salaries quoted 74681 71102 78432
Average salary £47,500 £47,500 £46,000
Average salary % change year-on-year
- +3.26%
90% offered a salary of more than £30,500 £30,000 £30,000
10% offered a salary of more than £72,500 £72,500 £72,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 23 September 2014 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -91 160 £47,500 +10.46% 35
London -34 101 £50,000 -1.47% 22
City of London +15 32 £50,000 -9.09% 11
South East -12 28 £35,000 -17.64% 7
North West -14 11 £37,500 -11.76% 1
Yorkshire -45 10 £30,000 -33.33%
Kent - 9 £50,000 -
Berkshire -6 8 £22,500 -60.86% 4
Surrey -8 7 £55,000 -12.00% 2
Wokingham - 7 £22,500 -
West Yorkshire -23 6 £30,000 -47.82%
Bromley -7 5 £38,500 +16.66%
Cheshire - 5 £32,500 -
East Yorkshire +5 4 £39,000 -13.33%
Bingley - 4 £30,000 -
Merseyside +7 3 £55,000 +29.41%
Croydon -6 3 £46,500 -13.88%
East Midlands -15 3 £65,000 +62.50% 1
Northamptonshire -22 3 £65,000 +75.67%
Northampton -22 3 £65,000 +75.67%
Warrington - 3 £32,500 -
Guildford - 3 £55,000 - 1
Liverpool - 3 £55,000 -
Hull +3 2 £45,000 -
West Midlands -13 2 £29,750 -8.46% 3
East of England -31 2 £38,000 -13.63% 1
South West -49 2 £38,750 +15.67%
Sussex - 2 £27,500 -
Chester - 2 - -
Dartford - 2 £46,250 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 244 (57.96%) Marketing
2 184 (43.71%) Analytics
3 155 (36.82%) Analytical Skills
4 152 (36.10%) SQL
5 133 (31.59%) SAS
6 108 (25.65%) Degree
7 101 (23.99%) Finance
8 82 (19.48%) Retail
9 77 (18.29%) CRM
10 75 (17.81%) Mathematics
11 72 (17.10%) Project Management
12 70 (16.63%) Business Intelligence
13 68 (16.15%) SPSS
14 64 (15.20%) Statistics
15 59 (14.01%) E-Commerce
15 59 (14.01%) Data Analysis
16 56 (13.30%) Agile Software Development
17 52 (12.35%) Data Warehouse
18 48 (11.40%) Stakeholder Management
19 45 (10.69%) MS Excel
19 45 (10.69%) SQL Server
20 43 (10.21%) Statistical Modelling
21 42 (9.98%) Economics
22 38 (9.03%) Direct Marketing
23 35 (8.31%) Digital Marketing
23 35 (8.31%) B2B
24 33 (7.84%) Business Development
25 32 (7.60%) Customer Segmentation
26 31 (7.36%) Customer Analytics
26 31 (7.36%) Microsoft

Customer Insight
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 133 (31.59%) SAS
2 16 (3.80%) CMS
3 15 (3.56%) SharePoint
4 10 (2.38%) WordPress
5 5 (1.19%) SharePoint Server
6 4 (0.95%) IIS
Applications
1 68 (16.15%) SPSS
2 45 (10.69%) MS Excel
3 18 (4.28%) MS Visio
4 12 (2.85%) MS Project
5 5 (1.19%) MS Office
6 4 (0.95%) FastStats
7 3 (0.71%) MS PowerPoint
8 2 (0.48%) S-PLUS
9 1 (0.24%) Stata
9 1 (0.24%) OmniGraffle
9 1 (0.24%) PowerPivot
Business Applications
1 8 (1.90%) Unica Affinium
1 8 (1.90%) Google Analytics
1 8 (1.90%) SiteCatalyst
2 4 (0.95%) Dynamics CRM
3 3 (0.71%) SAP Oil and Gas
3 3 (0.71%) SAP InfiniteInsight
4 2 (0.48%) Dynamics GP
5 1 (0.24%) WebTrends
Cloud Services
1 15 (3.56%) Cloud Computing
2 11 (2.61%) SaaS
3 7 (1.66%) Amazon AWS
4 3 (0.71%) Responsys
Communications & Networking
1 14 (3.33%) TCP/IP
2 7 (1.66%) Internet
3 4 (0.95%) 3G
3 4 (0.95%) Broadband
4 2 (0.48%) HTTP
5 1 (0.24%) LAN
5 1 (0.24%) WAN
5 1 (0.24%) SAN
5 1 (0.24%) Firewall
5 1 (0.24%) Intrusion Detection
5 1 (0.24%) iSCSI
Database & Business Intelligence
1 52 (12.35%) Data Warehouse
2 45 (10.69%) SQL Server
3 26 (6.18%) Data Mining
4 24 (5.70%) QlikView
5 22 (5.23%) SQL Server Analysis Services
6 21 (4.99%) SQL Server Reporting Services
7 20 (4.75%) SQL Server Integration Services
7 20 (4.75%) Spotfire
8 19 (4.51%) Amazon Redshift
9 18 (4.28%) Base SAS
10 17 (4.04%) Oracle BI EE
11 12 (2.85%) SAS Enterprise Miner
12 11 (2.61%) SQL Server 2008
13 10 (2.38%) PostgreSQL
13 10 (2.38%) Big Data
14 9 (2.14%) Oracle Database
14 9 (2.14%) Oracle Database 11g
14 9 (2.14%) MS Access
15 6 (1.43%) Crystal Reports
15 6 (1.43%) Relational Database
Development Applications
1 12 (2.85%) JIRA
2 6 (1.43%) Talend Open Studio
3 4 (0.95%) TeamCity
3 4 (0.95%) Git (software)
3 4 (0.95%) Subversion
4 1 (0.24%) WATIR
4 1 (0.24%) WebDriver
4 1 (0.24%) Axure RP
4 1 (0.24%) Cucumber
General
1 244 (57.96%) Marketing
2 101 (23.99%) Finance
3 82 (19.48%) Retail
4 23 (5.46%) Pharmaceutical
5 20 (4.75%) Publishing
6 15 (3.56%) Games
7 14 (3.33%) Legal
8 12 (2.85%) Telecoms
9 9 (2.14%) Advertising
10 8 (1.90%) Financial Institution
11 6 (1.43%) Automotive
12 5 (1.19%) Banking
13 3 (0.71%) Law
13 3 (0.71%) Electronics
13 3 (0.71%) Manufacturing
14 2 (0.48%) Local Government
15 1 (0.24%) Retail Banking
Job Titles
1 155 (36.82%) Analyst
2 67 (15.91%) Insight Analyst
3 53 (12.59%) Business Analyst
4 44 (10.45%) Senior Analyst
5 42 (9.98%) Data Analyst
6 33 (7.84%) Consultant
6 33 (7.84%) Senior Insight Analyst
7 32 (7.60%) Customer Analyst
8 23 (5.46%) Customer Insight Analyst
9 21 (4.99%) Senior Manager
9 21 (4.99%) Product Manager
10 20 (4.75%) SAS Analyst
10 20 (4.75%) Project Manager
10 20 (4.75%) SAS Insight Analyst
11 19 (4.51%) Developer
11 19 (4.51%) Business Intelligence Analyst
12 17 (4.04%) Business Intelligence Architect
12 17 (4.04%) Architect
12 17 (4.04%) Solutions Architect
12 17 (4.04%) Senior Business Analyst
Libraries, Frameworks & Software Standards
1 26 (6.18%) HTML
2 18 (4.28%) MDX
3 16 (3.80%) CSS
4 9 (2.14%) .NET
4 9 (2.14%) Web Services
5 5 (1.19%) HTML5
6 3 (0.71%) REST
7 2 (0.48%) Kafka
7 2 (0.48%) RabbitMQ
7 2 (0.48%) jQuery
7 2 (0.48%) XML
7 2 (0.48%) LAMP
7 2 (0.48%) DAO
7 2 (0.48%) JSON
7 2 (0.48%) ADO
7 2 (0.48%) COM
8 1 (0.24%) ASP.NET
8 1 (0.24%) ATL
8 1 (0.24%) SOAP
Miscellaneous
1 155 (36.82%) Analytical Skills
2 75 (17.81%) Mathematics
3 64 (15.20%) Statistics
4 42 (9.98%) Economics
5 28 (6.65%) User Experience
6 24 (5.70%) Social Media
7 17 (4.04%) Visualisation
8 15 (3.56%) Computer Science
9 12 (2.85%) FMCG
10 8 (1.90%) Open Source
10 8 (1.90%) Physics
10 8 (1.90%) Management Information System
11 7 (1.66%) Credit Risk
12 6 (1.43%) Data Integration
13 4 (0.95%) Life Science
13 4 (0.95%) Informatics
13 4 (0.95%) Social Gaming
13 4 (0.95%) Mobile Games
13 4 (0.95%) Psychology
13 4 (0.95%) IPTV
Operating Systems
1 14 (3.33%) UNIX
2 13 (3.09%) Linux
2 13 (3.09%) Ubuntu
2 13 (3.09%) Red Hat Enterprise Linux
3 10 (2.38%) Windows
4 2 (0.48%) Windows 7
4 2 (0.48%) Windows Server 2008
5 1 (0.24%) Windows Server 2003
Processes & Methodologies
1 184 (43.71%) Analytics
2 77 (18.29%) CRM
3 72 (17.10%) Project Management
4 70 (16.63%) Business Intelligence
5 59 (14.01%) E-Commerce
5 59 (14.01%) Data Analysis
6 56 (13.30%) Agile Software Development
7 48 (11.40%) Stakeholder Management
8 43 (10.21%) Statistical Modelling
9 38 (9.03%) Direct Marketing
10 35 (8.31%) Digital Marketing
10 35 (8.31%) B2B
11 33 (7.84%) Business Development
12 32 (7.60%) Customer Segmentation
13 31 (7.36%) Customer Analytics
13 31 (7.36%) Business Analysis
14 29 (6.89%) Operations Research
15 28 (6.65%) Mentoring
16 26 (6.18%) Campaign Management
16 26 (6.18%) Marketing Strategy
Programming Languages
1 152 (36.10%) SQL
2 22 (5.23%) Python
3 20 (4.75%) R
4 15 (3.56%) T-SQL
5 14 (3.33%) Ruby
6 13 (3.09%) Perl
6 13 (3.09%) Bash Shell
7 7 (1.66%) C
8 6 (1.43%) C#
8 6 (1.43%) VB
9 5 (1.19%) MATLAB
9 5 (1.19%) VBA
9 5 (1.19%) JavaScript
9 5 (1.19%) PL/SQL
10 4 (0.95%) VB6
11 3 (0.71%) PowerShell
11 3 (0.71%) Java
11 3 (0.71%) PHP
12 2 (0.48%) Lingo
13 1 (0.24%) VB.NET
Qualifications
1 108 (25.65%) Degree
2 10 (2.38%) PhD
3 8 (1.90%) SC Cleared
3 8 (1.90%) Security Cleared
4 4 (0.95%) PRINCE2 Certification
4 4 (0.95%) SAS Certification
5 3 (0.71%) PMP
5 3 (0.71%) PMI Certification
5 3 (0.71%) PRINCE2 Practitioner
6 2 (0.48%) CCNP
6 2 (0.48%) Cisco Certification
7 1 (0.24%) ITIL Certification
Quality Assurance & Compliance
1 19 (4.51%) SLA
2 7 (1.66%) QA
3 6 (1.43%) PCI DSS
4 3 (0.71%) Data Quality
4 3 (0.71%) ISO 9001
System Software
1 2 (0.48%) Active Directory
2 1 (0.24%) VMware Infrastructure
Systems Management
1 13 (3.09%) Puppet
1 13 (3.09%) Opscode Chef
1 13 (3.09%) Salt
2 11 (2.61%) Ansible
3 2 (0.48%) Nagios
4 1 (0.24%) Norton AntiVirus
4 1 (0.24%) Nessus
4 1 (0.24%) WSUS
Vendors
1 31 (7.36%) Microsoft
2 29 (6.89%) Business Objects
3 28 (6.65%) Tableau
4 22 (5.23%) Adobe
5 21 (4.99%) Oracle
6 16 (3.80%) Unica
7 13 (3.09%) SaltStack
8 10 (2.38%) Demandware
9 9 (2.14%) IBM
10 8 (1.90%) Cognos
10 8 (1.90%) Salesforce.com
10 8 (1.90%) Google
10 8 (1.90%) Birst
11 6 (1.43%) Alterian
11 6 (1.43%) Talend
12 5 (1.19%) Neolane
12 5 (1.19%) FatWire
13 4 (0.95%) SmartFocus
13 4 (0.95%) Logi Analytics
13 4 (0.95%) ExactTarget
City, London
ReThink Recruitment
Salary: £0.00 per annum
Posted: 4 hours ago
City, London
Talent International
Salary: £45000.00 - £55000 per annum + Health, Pension
Posted: 4 hours ago
Manchester, Lancashire
SEC Recruitment Limited
Salary: £50000 - £70000 per annum + Benefits
Posted: 22 hours ago
Theale, Berkshire
Pepsi
Posted: Yesterday
London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £20000 - £40000 per annum + Benefits
Posted: Yesterday
London
Volaris Exec
Salary: £50000 - £70000 per annum + car, bonus, beneifts
Posted: 4 days ago
London
Burns Sheehan
Salary: £25000 - £28000 per annum + bonuses
Posted: 4 days ago
Luton, Bedfordshire
Parallel Consulting
Salary: £30000 - £35000 per annum
Posted: 4 days ago
London
Verticality Ltd
Salary: £50000 to £60000 per annum - Excellent corporate benefits
Posted: 4 days ago
United Kingdom
PwC Careers in the UK
Posted: 4 days ago
Berkshire
Betting Appointments
Salary: £55000 - £60000 per annum
Posted: 5 days ago
Guildford
Churchill Frank
Salary: £30000 - £40000 per annum + benefits
Posted: 6 days ago
London
Harvey Nash plc
Salary: £45000 - £50000 per annum
Posted: 6 days ago
London
Exposed Solutions
Salary: £55000 to £70000 per annum
Posted: 6 days ago
City, London
Bridge Noble
Salary: £55000 - £70000 per annum + Industry leading Benefits
Posted: 7 days ago
London
Strike IT Services
Salary: Benefits
Posted: 7 days ago
London
House of Fraser
Salary: £50,000 - £59,000
Posted: 8 days ago
London
JW Consulting
Salary: £60,000 - £70,000 per year + bonus & benefits
Posted: 12 days ago
City of London
Churchill Frank
Salary: £30000 - £35000 per annum + benefits
Posted: 13 days ago
City of London
Churchill Frank
Salary: £30000 - £40000 per annum + benefits
Posted: 13 days ago