The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Customer Insight
Rank 687 670 674
Rank change year-on-year
-17 +4
Permanent jobs citing Customer Insight 195 211 224
As % of all permanent IT jobs located in the UK 0.18% 0.20% 0.20%
As % of the Processes & Methodologies category 0.21% 0.24% 0.25%
Number of salaries quoted 140 167 162
Average salary £54,750 £45,000 £46,500
Average salary % change year-on-year
+21.66% -3.22%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £80,000 £60,000 £64,750
UK excluding London average salary £50,000 £42,500 £45,000
% change year-on-year
+17.64% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
90932 88246 90704
As % of all permanent IT jobs located in the UK 82.30% 81.87% 79.61%
Number of salaries quoted 74972 70714 77273
Average salary £47,500 £47,500 £45,000
Average salary % change year-on-year
- +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £74,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 24 December 2014 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 185 £54,500 +21.11% 30
London +4 128 £55,000 +22.22% 14
South East -40 20 £47,000 +4.44% 7
City of London +4 14 £62,500 +8.69% 5
Bristol +1 11 £44,000 +0.57% 4
South West -24 11 £44,000 +35.38% 4
Berkshire +6 10 £47,500 -9.52% 3
Scotland +14 8 £55,000 -2.22%
Slough +1 7 - - 2
Manchester -10 7 £60,000 - 2
North West -13 7 £60,000 +60.00% 2
Cambridgeshire +1 6 £40,000 -20.00% 1
Edinburgh +1 6 £55,000 -2.22%
East of England -16 6 £40,000 -20.00% 1
Yorkshire -14 5 £85,000 +86.81% 2
Cambridge - 5 £40,000 -
Humberside - 4 £85,000 -
East Midlands +21 3 £55,000 +35.80%
Reading +6 3 £47,500 +18.75% 1
High Wycombe -1 3 £40,000 -
Buckinghamshire -5 3 £40,000 - 1
Northamptonshire - 3 £55,000 -
Northampton - 3 £55,000 -
Surrey -3 2 - - 2
Hampshire -41 2 £44,500 -1.11% 1
Midlothian - 2 - -
Guildford - 2 - -
Bromley +14 1 £40,000 +33.33%
West Yorkshire +1 1 £32,000 - 2
West Midlands -18 1 £23,500 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 24 December 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 196 (54.29%) Marketing
2 153 (42.38%) Analytics
3 115 (31.86%) Analytical Skills
4 108 (29.92%) SAS
5 105 (29.09%) SQL
6 103 (28.53%) Degree
7 92 (25.48%) Finance
8 85 (23.55%) Retail
9 76 (21.05%) Business Intelligence
10 62 (17.17%) CRM
11 57 (15.79%) Project Management
11 57 (15.79%) Social Media
12 55 (15.24%) SPSS
12 55 (15.24%) Statistics
12 55 (15.24%) Mathematics
13 50 (13.85%) Data Warehouse
14 43 (11.91%) Agile Software Development
14 43 (11.91%) Data Analysis
15 41 (11.36%) Digital Marketing
16 37 (10.25%) E-Commerce
16 37 (10.25%) User Experience
17 36 (9.97%) MS Excel
17 36 (9.97%) Business Development
17 36 (9.97%) Customer Analytics
18 33 (9.14%) Microsoft
18 33 (9.14%) Direct Marketing
18 33 (9.14%) Tableau
19 31 (8.59%) R
19 31 (8.59%) Big Data
20 30 (8.31%) Telecoms

Customer Insight
Top Related IT Skills by Category

For the 6 months to 24 December 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 108 (29.92%) SAS
2 17 (4.71%) SharePoint
3 11 (3.05%) CMS
4 7 (1.94%) Documentum
5 6 (1.66%) WordPress
6 1 (0.28%) Confluence
6 1 (0.28%) Adobe CQ
6 1 (0.28%) Tomcat
Applications
1 55 (15.24%) SPSS
2 36 (9.97%) MS Excel
3 12 (3.32%) Adobe Creative Suite
4 9 (2.49%) Photoshop
4 9 (2.49%) MS Project
5 6 (1.66%) MS Office
5 6 (1.66%) Stata
6 5 (1.39%) MS Visio
7 4 (1.11%) FastStats
8 3 (0.83%) MS PowerPoint
9 1 (0.28%) OmniGraffle
9 1 (0.28%) Adobe Illustrator
9 1 (0.28%) Fireworks
Business Applications
1 10 (2.77%) Google Analytics
2 7 (1.94%) SiteCatalyst
2 7 (1.94%) Dynamics CRM
3 2 (0.55%) WebTrends
4 1 (0.28%) Oracle CRM
4 1 (0.28%) Unica Affinium
Cloud Services
1 9 (2.49%) Amazon AWS
2 8 (2.22%) Cloud Computing
3 6 (1.66%) Responsys
4 4 (1.11%) SaaS
Communications & Networking
1 8 (2.22%) TCP/IP
2 2 (0.55%) CTI
2 2 (0.55%) Internet
2 2 (0.55%) 3G
2 2 (0.55%) Wireless
2 2 (0.55%) 2G
2 2 (0.55%) 4G
2 2 (0.55%) Broadband
2 2 (0.55%) HTTP
3 1 (0.28%) SMS
3 1 (0.28%) MVNO
Database & Business Intelligence
1 50 (13.85%) Data Warehouse
2 31 (8.59%) Big Data
3 25 (6.93%) Data Mining
4 17 (4.71%) QlikView
5 16 (4.43%) Base SAS
6 15 (4.16%) Spotfire
7 11 (3.05%) SQL Server
7 11 (3.05%) Oracle BI EE
8 10 (2.77%) SAS Enterprise Miner
9 9 (2.49%) Oracle ODI
9 9 (2.49%) BusinessObjects
10 8 (2.22%) MySQL
10 8 (2.22%) MS Access
11 7 (1.94%) EDRMS
11 7 (1.94%) Oracle Database
11 7 (1.94%) SQL Server 2012
12 5 (1.39%) Relational Database
12 5 (1.39%) Oracle Database 11g
13 4 (1.11%) Crystal Reports
14 3 (0.83%) SQL Server Integration Services
Development Applications
1 9 (2.49%) Axure RP
2 6 (1.66%) JIRA
3 1 (0.28%) Subversion
General
1 196 (54.29%) Marketing
2 92 (25.48%) Finance
3 85 (23.55%) Retail
4 30 (8.31%) Telecoms
5 16 (4.43%) Banking
6 13 (3.60%) Legal
7 12 (3.32%) Publishing
8 9 (2.49%) Games
9 7 (1.94%) Law
9 7 (1.94%) Advertising
9 7 (1.94%) Pharmaceutical
10 5 (1.39%) Automotive
11 3 (0.83%) Front Office
12 2 (0.55%) Financial Institution
13 1 (0.28%) Retail Banking
Job Titles
1 120 (33.24%) Analyst
2 54 (14.96%) Insight Analyst
3 40 (11.08%) Senior Analyst
4 34 (9.42%) Business Analyst
5 27 (7.48%) Data Analyst
6 26 (7.20%) Architect
7 25 (6.93%) Customer Analyst
8 22 (6.09%) Consultant
9 20 (5.54%) Developer
10 19 (5.26%) Project Manager
10 19 (5.26%) Customer Insight Analyst
11 17 (4.71%) Data Scientist
11 17 (4.71%) Senior Business Analyst
12 15 (4.16%) Service Manager
12 15 (4.16%) Senior Insight Analyst
13 13 (3.60%) Senior Manager
14 12 (3.32%) SAS Analyst
15 11 (3.05%) SAS Insight Analyst
16 10 (2.77%) CRM Manager
16 10 (2.77%) Senior SAS Analyst
Libraries, Frameworks & Software Standards
1 23 (6.37%) HTML
2 14 (3.88%) CSS
3 11 (3.05%) Web Services
4 6 (1.66%) HTML5
5 5 (1.39%) XML
6 4 (1.11%) OLE
6 4 (1.11%) COM
7 3 (0.83%) jQuery
7 3 (0.83%) .NET
7 3 (0.83%) LAMP
8 2 (0.55%) DAO
8 2 (0.55%) JSON
8 2 (0.55%) ADO
8 2 (0.55%) VXML
9 1 (0.28%) ASP.NET
9 1 (0.28%) J2EE
9 1 (0.28%) MDX
9 1 (0.28%) Spring
9 1 (0.28%) Hibernate
9 1 (0.28%) SOAP
Miscellaneous
1 115 (31.86%) Analytical Skills
2 57 (15.79%) Social Media
3 55 (15.24%) Statistics
3 55 (15.24%) Mathematics
4 37 (10.25%) User Experience
5 27 (7.48%) Computer Science
6 25 (6.93%) Economics
6 25 (6.93%) Visualisation
7 20 (5.54%) Data Integration
8 14 (3.88%) Management Information System
9 10 (2.77%) Algorithms
10 9 (2.49%) Open Source
11 7 (1.94%) PMI
11 7 (1.94%) FMCG
11 7 (1.94%) Copywriting
11 7 (1.94%) Reference Data
12 5 (1.39%) Credit Risk
13 4 (1.11%) Social Gaming
13 4 (1.11%) Mobile Games
13 4 (1.11%) IPTV
Operating Systems
1 8 (2.22%) Linux
1 8 (2.22%) UNIX
2 7 (1.94%) Ubuntu
2 7 (1.94%) Red Hat Enterprise Linux
3 6 (1.66%) Windows
4 3 (0.83%) Windows 7
Processes & Methodologies
1 153 (42.38%) Analytics
2 76 (21.05%) Business Intelligence
3 62 (17.17%) CRM
4 57 (15.79%) Project Management
5 43 (11.91%) Agile Software Development
5 43 (11.91%) Data Analysis
6 41 (11.36%) Digital Marketing
7 37 (10.25%) E-Commerce
8 36 (9.97%) Business Development
8 36 (9.97%) Customer Analytics
9 33 (9.14%) Direct Marketing
10 30 (8.31%) Statistical Modelling
11 27 (7.48%) ETL
12 24 (6.65%) Customer Intelligence
12 24 (6.65%) Customer Segmentation
12 24 (6.65%) Mentoring
13 22 (6.09%) B2B
13 22 (6.09%) Service Delivery
14 21 (5.82%) Data Modelling
15 20 (5.54%) Stakeholder Management
Programming Languages
1 105 (29.09%) SQL
2 31 (8.59%) R
3 12 (3.32%) C
4 10 (2.77%) Python
4 10 (2.77%) T-SQL
5 9 (2.49%) VBA
6 8 (2.22%) Bash Shell
6 8 (2.22%) Ruby
6 8 (2.22%) JavaScript
6 8 (2.22%) Perl
7 3 (0.83%) PHP
7 3 (0.83%) SAS Macro
7 3 (0.83%) C#
8 2 (0.55%) Lingo
8 2 (0.55%) PL/SQL
9 1 (0.28%) VBScript
9 1 (0.28%) VB
9 1 (0.28%) VB.NET
9 1 (0.28%) VB6
9 1 (0.28%) Java
Qualifications
1 103 (28.53%) Degree
2 11 (3.05%) PRINCE2 Certification
3 9 (2.49%) SC Cleared
3 9 (2.49%) Security Cleared
4 7 (1.94%) PhD
4 7 (1.94%) PMI Certification
5 4 (1.11%) SAS Certification
6 2 (0.55%) PMP
6 2 (0.55%) MBA
6 2 (0.55%) CCNP
6 2 (0.55%) Cisco Certification
6 2 (0.55%) PgMP
7 1 (0.28%) ITIL Certification
Quality Assurance & Compliance
1 14 (3.88%) SLA
2 13 (3.60%) QA
3 7 (1.94%) Data Quality
4 3 (0.83%) ISO 9001
4 3 (0.83%) PCI DSS
Systems Management
1 8 (2.22%) Puppet
1 8 (2.22%) Opscode Chef
1 8 (2.22%) Ansible
1 8 (2.22%) Salt
2 1 (0.28%) Systems Management Server (SMS)
2 1 (0.28%) EMC NetWorker
Vendors
1 33 (9.14%) Microsoft
1 33 (9.14%) Tableau
2 21 (5.82%) Oracle
3 20 (5.54%) Adobe
4 15 (4.16%) Business Objects
5 13 (3.60%) Unica
6 10 (2.77%) Google
6 10 (2.77%) SAP
7 9 (2.49%) Informatica
8 8 (2.22%) Salesforce.com
8 8 (2.22%) SaltStack
9 7 (1.94%) Open Text
10 6 (1.66%) Demandware
10 6 (1.66%) Neolane
10 6 (1.66%) Epicor
11 5 (1.39%) FatWire
11 5 (1.39%) ExactTarget
11 5 (1.39%) Alterian
12 3 (0.83%) Ericsson
13 2 (0.55%) Cisco
London
Kainos
Salary: £50,000 - £65,000 per year
Posted: 2 days ago
London
Kainos
Salary: £50,000 - £65,000 per year
Posted: 2 days ago
London
Parallel Consulting
Salary: £55000 - £70000 per annum + bonus, pension, excellent benefits
Posted: 3 days ago
Hampshire
Parallel Consulting
Salary: £43000 - £50000 per annum + excellent benefits
Posted: 3 days ago
London
Parallel Consulting
Salary: £30000 - £45000 per annum + pension, bonus, healthcare
Posted: 3 days ago
Sutton, Surrey
Engage PSG
Salary: £30000 - £35000 per annum
Posted: 3 days ago
London
Harnham
Salary: £35000 - £40000 per annum + bonuses and benefits
Posted: 4 days ago
Reading
Bridge Noble
Salary: £350 - £60000 per annum + Benefits
Posted: 6 days ago
Manchester
Mint Recruitment Solutions
Salary: £35000 - £40000 per annum
Posted: 6 days ago
London, Berks, Slough
Brightred Resourcing
Salary: £65,000 per year plus bonus and benefits
Posted: 6 days ago
Manchester, Lancashire
Computer People
Salary: £28000.00 - £38000.00 per annum + Great benefits package
Posted: 6 days ago
London
Salt
Salary: £35000 - £45000 per annum + Excellent Benefits
Posted: 6 days ago
Surrey
Churchill Frank
Salary: £30000 - £45000 per annum + benefits
Posted: 7 days ago
Slough, Berkshire
Telefonica UK Limited
Salary: Highly Competitive
Posted: 9 days ago
Bingley
Smart Recruit Online
Salary: £30000 - £35000 per annum
Posted: 17 days ago
Buckinghamshire
Interquest - Korus Group - Brighton
Salary: £30000 per annum + excellent benefits and bonus
Posted: 22 days ago
London
Huxley Banking & Financial Services
Salary: £43000 - £58000 per annum + car, bonus, pension, holiday
Posted: 23 days ago
Bristol
Huxley Banking & Financial Services
Salary: £45000 - £55000 per annum + car, bonus, pension, holiday
Posted: 24 days ago
London
Huxley Banking & Financial Services
Salary: £45000 - £55000 per annum + car, bonus, pension, holiday
Posted: 24 days ago
Bristol
Huxley Banking & Financial Services
Salary: £43000 - £58000 per annum + car, bonus, pension, holiday
Posted: 24 days ago