The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Customer Insight
Rank 741 757 609
Rank change year-on-year
+16 -148
Permanent jobs citing Customer Insight 151 174 283
As % of all permanent IT jobs located in the UK 0.14% 0.15% 0.26%
As % of the Processes & Methodologies category 0.16% 0.18% 0.32%
Number of salaries quoted 127 133 208
Average salary £45,000 £50,000 £50,000
Average salary % change year-on-year
-10.00% -
90% offered a salary of more than £29,900 £35,000 £32,500
10% offered a salary of more than £75,000 £70,000 £75,000
UK excluding London average salary £40,000 £48,000 £42,500
% change year-on-year
-16.66% +12.94%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92903 96809 88106
As % of all permanent IT jobs located in the UK 84.83% 82.75% 81.03%
Number of salaries quoted 76050 77958 72052
Average salary £50,000 £48,000 £47,000
Average salary % change year-on-year
+4.16% +2.12%
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £75,000 £72,500 £72,500
UK excluding London average salary £45,000 £42,500 £40,995
% change year-on-year
+5.88% +3.67%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 31 July 2015 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -16 134 £46,250 -7.50% 39
London +21 93 £52,500 - 25
City of London +23 25 £46,250 -11.90% 5
South East -17 16 £44,750 -10.50% 5
North West -7 11 £30,000 -27.71% 3
Scotland +21 10 £75,000 +150.00%
Edinburgh +7 8 £60,000 +100.00%
Manchester +8 6 £27,500 -33.73% 3
Berkshire +4 6 £56,250 - 1
Surrey +4 5 £45,000 -18.18% 2
Glasgow - 5 £75,000 -
Yorkshire +3 4 £37,750 -16.11% 1
Buckinghamshire +5 3 £44,500 +15.58%
West Midlands -9 3 £57,500 +2.22% 2
Reading - 3 - -
Kent +5 2 £31,250 -37.50%
Maidenhead +1 2 £56,250 -
East of England -1 2 £43,750 +2.94% 2
Cheshire -2 2 £29,000 -61.33%
East Midlands -3 2 - -
Northamptonshire -3 2 - -
Northampton -5 2 - -
Birmingham -6 2 - - 1
South West -10 2 £43,000 -21.81% 1
North Yorkshire - 2 £37,750 -
Runcorn - 2 £29,000 -
West Malling - 2 £31,250 -
Cambridgeshire +14 1 £45,000 - 2
South Yorkshire +1 1 £45,000 -28.00%
Sheffield -6 1 £45,000 -28.00%

Customer Insight
Top 30 Related IT Skills

For the 6 months to 31 July 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 164 (50.77%) Analytics
2 162 (50.15%) Marketing
3 142 (43.96%) SQL
4 122 (37.77%) Analytical Skills
5 110 (34.06%) Degree
6 107 (33.13%) SAS
7 72 (22.29%) Finance
8 68 (21.05%) E-Commerce
9 67 (20.74%) Business Intelligence
10 65 (20.12%) SPSS
11 61 (18.89%) Oracle
12 57 (17.65%) R
13 55 (17.03%) Microsoft
14 50 (15.48%) Retail
15 48 (14.86%) CRM
16 44 (13.62%) Digital Marketing
17 43 (13.31%) Tableau
18 41 (12.69%) Data Mining
18 41 (12.69%) CHAID
19 40 (12.38%) SQL Server
19 40 (12.38%) Stakeholder Management
20 39 (12.07%) Agile Software Development
21 38 (11.76%) Data Warehouse
22 37 (11.46%) QlikView
22 37 (11.46%) Customer Analytics
23 33 (10.22%) MS Excel
24 32 (9.91%) Oracle Database
24 32 (9.91%) Customer Segmentation
25 31 (9.60%) MATLAB
25 31 (9.60%) BusinessObjects

Customer Insight
Top Related IT Skills by Category

For the 6 months to 31 July 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 107 (33.13%) SAS
2 3 (0.93%) BizTalk Server
3 2 (0.62%) CMS
4 1 (0.31%) Apache Spark
4 1 (0.31%) Tomcat
Applications
1 65 (20.12%) SPSS
2 33 (10.22%) MS Excel
3 27 (8.36%) MS PowerPoint
4 24 (7.43%) MS Office
5 5 (1.55%) MS Visio
6 3 (0.93%) Photoshop
7 2 (0.62%) S-PLUS
7 2 (0.62%) FastStats
7 2 (0.62%) Adobe Illustrator
7 2 (0.62%) Adobe Creative Suite
8 1 (0.31%) InDesign
8 1 (0.31%) OmniGraffle
8 1 (0.31%) Stata
8 1 (0.31%) Fireworks
Business Applications
1 8 (2.48%) WebTrends
2 7 (2.17%) SAP Oil and Gas
3 5 (1.55%) Dynamics CRM
4 3 (0.93%) Unica
5 2 (0.62%) SAP InfiniteInsight
6 1 (0.31%) Magento
6 1 (0.31%) Adobe Campaign
Cloud Services
1 15 (4.64%) Google Analytics
2 4 (1.24%) Amazon AWS
3 3 (0.93%) Microsoft Azure
4 1 (0.31%) SaaS
Communications & Networking
1 16 (4.95%) CTI
2 4 (1.24%) Broadband
3 3 (0.93%) Wireless
4 2 (0.62%) Unified Communications
4 2 (0.62%) SMS
5 1 (0.31%) Internet
Database & Business Intelligence
1 41 (12.69%) Data Mining
2 40 (12.38%) SQL Server
3 38 (11.76%) Data Warehouse
4 37 (11.46%) QlikView
5 32 (9.91%) Oracle Database
6 31 (9.60%) BusinessObjects
7 23 (7.12%) Spotfire
8 18 (5.57%) Big Data
9 16 (4.95%) Oracle Database 11g
10 13 (4.02%) SQL Server Reporting Services
11 12 (3.72%) SQL Server Integration Services
11 12 (3.72%) Relational Database
12 11 (3.41%) Base SAS
12 11 (3.41%) Oracle BI EE
13 8 (2.48%) SAS Enterprise Guide
13 8 (2.48%) MS Access
14 7 (2.17%) SQL Server Analysis Services
15 6 (1.86%) PostgreSQL
16 5 (1.55%) Hadoop
17 4 (1.24%) Amazon Redshift
Development Applications
1 4 (1.24%) Axure RP
2 1 (0.31%) SpecFlow
2 1 (0.31%) NUnit
2 1 (0.31%) Maven
2 1 (0.31%) Git (software)
2 1 (0.31%) MSTest
General
1 162 (50.15%) Marketing
2 72 (22.29%) Finance
3 50 (15.48%) Retail
4 26 (8.05%) Telecoms
5 21 (6.50%) Advertising
6 16 (4.95%) Banking
7 11 (3.41%) Pharmaceutical
8 9 (2.79%) Manufacturing
9 7 (2.17%) Electronics
10 6 (1.86%) Games
10 6 (1.86%) Billing
11 5 (1.55%) Back Office
12 3 (0.93%) Retail Banking
12 3 (0.93%) Online Betting
13 2 (0.62%) German Language
13 2 (0.62%) Investment Banking
14 1 (0.31%) French Language
14 1 (0.31%) Multimedia
14 1 (0.31%) Legal
14 1 (0.31%) Italian Language
Job Titles
1 160 (49.54%) Analyst
2 55 (17.03%) Insight Analyst
3 47 (14.55%) Customer Analyst
4 38 (11.76%) Data Analyst
5 35 (10.84%) Business Analyst
6 33 (10.22%) Customer Insight Analyst
7 24 (7.43%) Senior Analyst
8 19 (5.88%) Product Manager
9 16 (4.95%) Consultant
10 15 (4.64%) Designer
11 14 (4.33%) Developer
12 13 (4.02%) Professional Services Engineer
13 12 (3.72%) Senior Insight Analyst
13 12 (3.72%) Senior Manager
14 10 (3.10%) CRM Manager
15 8 (2.48%) Data Scientist
15 8 (2.48%) SQL Data Analyst
15 8 (2.48%) Insight Data Analyst
15 8 (2.48%) Sales Consultant
15 8 (2.48%) Marketing Analyst
Libraries, Frameworks & Software Standards
1 16 (4.95%) VXML
2 11 (3.41%) HTML
2 11 (3.41%) CSS
3 9 (2.79%) .NET
4 4 (1.24%) XML
4 4 (1.24%) HTML5
4 4 (1.24%) CSS3
5 3 (0.93%) .NET Framework
6 2 (0.62%) Apache Flex
6 2 (0.62%) Flash
6 2 (0.62%) Ajax
6 2 (0.62%) AngularJS
6 2 (0.62%) Ext JS
7 1 (0.31%) SignalR
7 1 (0.31%) Raphaël
7 1 (0.31%) ASP.NET Web API
7 1 (0.31%) scikit-learn
7 1 (0.31%) Reactive Extensions
7 1 (0.31%) Task Parallel Library
7 1 (0.31%) KnockoutJS
Miscellaneous
1 122 (37.77%) Analytical Skills
2 20 (6.19%) User Experience
2 20 (6.19%) Social Media
2 20 (6.19%) IVR
3 18 (5.57%) Statistics
4 13 (4.02%) Mathematics
4 13 (4.02%) Visualisation
5 10 (3.10%) Mobile App
6 7 (2.17%) Data Integration
6 7 (2.17%) Economics
6 7 (2.17%) DTV
6 7 (2.17%) Algorithms
7 5 (1.55%) Client/Server
7 5 (1.55%) Credit Risk
8 4 (1.24%) Clustering
8 4 (1.24%) Physics
9 3 (0.93%) PMI
9 3 (0.93%) GIS
9 3 (0.93%) Computer Science
9 3 (0.93%) Data Extraction
Operating Systems
1 16 (4.95%) Windows
2 2 (0.62%) UNIX
3 1 (0.31%) Linux
Processes & Methodologies
1 164 (50.77%) Analytics
2 68 (21.05%) E-Commerce
3 67 (20.74%) Business Intelligence
4 48 (14.86%) CRM
5 44 (13.62%) Digital Marketing
6 41 (12.69%) CHAID
7 40 (12.38%) Stakeholder Management
8 39 (12.07%) Agile Software Development
9 37 (11.46%) Customer Analytics
10 32 (9.91%) Customer Segmentation
11 29 (8.98%) Business Analysis
11 29 (8.98%) Data Modelling
12 27 (8.36%) Time Management
13 26 (8.05%) Direct Marketing
14 24 (7.43%) Data Analysis
15 22 (6.81%) Marketing Analytics
16 20 (6.19%) Project Management
17 18 (5.57%) Strategic Planning
18 17 (5.26%) Information Management
19 16 (4.95%) Speech Recognition
Programming Languages
1 142 (43.96%) SQL
2 57 (17.65%) R
3 31 (9.60%) MATLAB
4 17 (5.26%) Python
5 14 (4.33%) JavaScript
6 11 (3.41%) T-SQL
7 10 (3.10%) VBA
8 8 (2.48%) C#
9 6 (1.86%) PL/SQL
10 4 (1.24%) SAS Macro
10 4 (1.24%) C
10 4 (1.24%) Java
11 3 (0.93%) VB
11 3 (0.93%) PHP
12 1 (0.31%) Groovy
12 1 (0.31%) Scala
12 1 (0.31%) Clojure
12 1 (0.31%) VB.NET
12 1 (0.31%) C++
12 1 (0.31%) Delphi
Qualifications
1 110 (34.06%) Degree
2 10 (3.10%) PhD
3 8 (2.48%) Postgraduate
4 5 (1.55%) MBA
5 4 (1.24%) PMP
5 4 (1.24%) PMI Certification
6 3 (0.93%) SAS Certification
6 3 (0.93%) ISEB
7 1 (0.31%) Microsoft Certification
7 1 (0.31%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 16 (4.95%) QA
2 1 (0.31%) Data Quality
2 1 (0.31%) FINREP
2 1 (0.31%) SLA
System Software
1 1 (0.31%) Active Directory
1 1 (0.31%) VMware Infrastructure
Vendors
1 61 (18.89%) Oracle
2 55 (17.03%) Microsoft
3 43 (13.31%) Tableau
4 28 (8.67%) Alterian
5 27 (8.36%) SAP
6 16 (4.95%) Cisco
6 16 (4.95%) Avaya
6 16 (4.95%) Genesys
6 16 (4.95%) Google
7 10 (3.10%) Salesforce.com
8 8 (2.48%) Cognos
9 6 (1.86%) Minitab
9 6 (1.86%) Teradata
10 5 (1.55%) Informatica
10 5 (1.55%) Adobe
10 5 (1.55%) Coremetrics
10 5 (1.55%) Omniture
11 4 (1.24%) Alteryx
11 4 (1.24%) Sysomos
11 4 (1.24%) TOWER Software
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