The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Customer Insight
Rank 700 635 622
Rank change year-on-year
-65 -13
Permanent jobs citing Customer Insight 183 287 269
As % of all permanent IT jobs located in the UK 0.17% 0.24% 0.25%
As % of the Processes & Methodologies category 0.21% 0.30% 0.31%
Number of salaries quoted 153 229 201
Average salary £47,500 £45,000 £47,500
Average salary % change year-on-year
+5.55% -5.26%
90% offered a salary of more than £29,000 £35,000 £32,500
10% offered a salary of more than £75,000 £85,000 £87,500
UK excluding London average salary £40,000 £41,500 £40,000
% change year-on-year
-3.61% +3.75%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
89248 96221 87010
As % of all permanent IT jobs located in the UK 83.53% 81.95% 79.97%
Number of salaries quoted 72491 78159 71532
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £31,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 22 May 2015 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -58 172 £47,500 -3.06% 40
London -46 85 £55,000 - 21
South East +1 22 £45,000 -37.93% 6
North West -2 21 £28,500 -28.75% 10
Manchester +24 18 £28,000 -32.53% 6
East of England +2 16 £35,000 -18.04%
City of London +9 12 £55,000 +10.00% 4
Essex - 12 £37,500 -
West Midlands +2 10 £57,500 +53.33%
Warwickshire - 10 £57,500 -
Warwick - 10 £57,500 -
Berkshire +10 9 £56,250 +67.91%
East Midlands +11 7 £40,000 -13.04%
Colchester - 7 £35,000 -
Yorkshire +2 6 £57,500 +53.33%
Slough - 6 - -
West Yorkshire +22 5 £57,500 +91.66%
Leeds +16 5 £57,500 +74.24%
Kent +10 4 £36,250 +9.84% 2
Cambridgeshire -1 4 £32,500 -18.75%
Peterborough -6 4 £32,500 -27.77%
Scotland +19 3 £65,000 +116.66% 1
Edinburgh +17 3 £65,000 +116.66% 1
Northamptonshire -2 3 £50,000 +8.69%
Nottinghamshire - 3 £40,000 -
East Sussex - 3 £35,000 -
Nottingham - 3 £40,000 -
Surrey +16 2 £47,500 -20.83% 2
Northampton +1 2 - -
Buckinghamshire -2 2 £52,500 +1.94% 1

Customer Insight
Top 30 Related IT Skills

For the 6 months to 22 May 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 194 (56.23%) Marketing
2 174 (50.43%) Analytics
3 143 (41.45%) SQL
4 130 (37.68%) Analytical Skills
5 121 (35.07%) Degree
6 118 (34.20%) SAS
7 90 (26.09%) Finance
8 83 (24.06%) CRM
9 63 (18.26%) Microsoft
9 63 (18.26%) SPSS
10 62 (17.97%) Business Intelligence
11 53 (15.36%) E-Commerce
11 53 (15.36%) Oracle
12 51 (14.78%) Data Modelling
12 51 (14.78%) Retail
12 51 (14.78%) Customer Segmentation
13 49 (14.20%) Digital Marketing
14 47 (13.62%) R
15 44 (12.75%) MS Excel
16 42 (12.17%) Direct Marketing
17 41 (11.88%) CHAID
18 39 (11.30%) Customer Analytics
19 38 (11.01%) Tableau
19 38 (11.01%) QlikView
20 37 (10.72%) Data Warehouse
20 37 (10.72%) SQL Server
20 37 (10.72%) Stakeholder Management
21 36 (10.43%) Data Analysis
21 36 (10.43%) Data Mining
22 35 (10.14%) Time Management

Customer Insight
Top Related IT Skills by Category

For the 6 months to 22 May 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 118 (34.20%) SAS
2 3 (0.87%) BizTalk Server
3 2 (0.58%) Adobe Experience Manager
3 2 (0.58%) Tomcat
3 2 (0.58%) CMS
Applications
1 63 (18.26%) SPSS
2 44 (12.75%) MS Excel
3 33 (9.57%) MS Office
4 20 (5.80%) MS PowerPoint
5 7 (2.03%) MS Visio
6 5 (1.45%) Photoshop
7 4 (1.16%) Adobe Illustrator
8 3 (0.87%) FastStats
9 2 (0.58%) Adobe Creative Suite
9 2 (0.58%) OmniGraffle
9 2 (0.58%) Fireworks
10 1 (0.29%) Stata
10 1 (0.29%) InDesign
Business Applications
1 9 (2.61%) WebTrends
2 8 (2.32%) Unica
3 6 (1.74%) Adobe Campaign
4 4 (1.16%) Dynamics CRM
5 3 (0.87%) SAP Oil and Gas
6 1 (0.29%) SAP InfiniteInsight
6 1 (0.29%) Oracle CRM
6 1 (0.29%) Magento
6 1 (0.29%) Unica Affinium
Cloud Services
1 25 (7.25%) Google Analytics
2 5 (1.45%) Amazon AWS
3 3 (0.87%) Microsoft Azure
4 2 (0.58%) Silverpop
4 2 (0.58%) Google Cloud Platform
4 2 (0.58%) Google App Engine
4 2 (0.58%) SmartFocus
5 1 (0.29%) Adobe Analytics
5 1 (0.29%) SaaS
Communications & Networking
1 13 (3.77%) CTI
2 6 (1.74%) SMS
3 2 (0.58%) Broadband
3 2 (0.58%) Wireless
4 1 (0.29%) 2G
4 1 (0.29%) 3G
4 1 (0.29%) Internet
4 1 (0.29%) SAN
4 1 (0.29%) 4G
Database & Business Intelligence
1 38 (11.01%) QlikView
2 37 (10.72%) Data Warehouse
2 37 (10.72%) SQL Server
3 36 (10.43%) Data Mining
4 31 (8.99%) Oracle Database
5 24 (6.96%) Big Data
6 22 (6.38%) Spotfire
7 18 (5.22%) Oracle Database 11g
8 11 (3.19%) SQL Server Integration Services
8 11 (3.19%) Relational Database
8 11 (3.19%) Base SAS
9 8 (2.32%) SQL Server Reporting Services
10 7 (2.03%) PostgreSQL
11 6 (1.74%) SAS Enterprise Guide
11 6 (1.74%) Oracle BI EE
11 6 (1.74%) SQL Server Analysis Services
11 6 (1.74%) MS Access
12 5 (1.45%) BusinessObjects
12 5 (1.45%) Hadoop
13 4 (1.16%) MySQL
Development Applications
1 3 (0.87%) Axure RP
2 2 (0.58%) Mercurial
2 2 (0.58%) Git (software)
2 2 (0.58%) Subversion
3 1 (0.29%) NUnit
3 1 (0.29%) MSTest
3 1 (0.29%) SpecFlow
General
1 194 (56.23%) Marketing
2 90 (26.09%) Finance
3 51 (14.78%) Retail
4 24 (6.96%) Telecoms
5 23 (6.67%) Advertising
6 15 (4.35%) Pharmaceutical
7 11 (3.19%) Banking
8 6 (1.74%) Online Betting
8 6 (1.74%) Billing
9 5 (1.45%) Law
10 4 (1.16%) Games
11 3 (0.87%) Electronics
11 3 (0.87%) Legal
11 3 (0.87%) Manufacturing
12 2 (0.58%) Financial Institution
12 2 (0.58%) Investment Banking
12 2 (0.58%) Retail Banking
13 1 (0.29%) Multimedia
13 1 (0.29%) Back Office
13 1 (0.29%) German Language
Job Titles
1 171 (49.57%) Analyst
2 74 (21.45%) Insight Analyst
3 56 (16.23%) Customer Analyst
4 44 (12.75%) Customer Insight Analyst
5 41 (11.88%) Data Analyst
6 34 (9.86%) Business Analyst
7 22 (6.38%) Senior Analyst
8 15 (4.35%) Developer
9 14 (4.06%) Consultant
9 14 (4.06%) Designer
9 14 (4.06%) CRM Manager
10 13 (3.77%) Professional Services Engineer
11 12 (3.48%) Senior Manager
11 12 (3.48%) SAS Analyst
12 10 (2.90%) Senior Insight Analyst
12 10 (2.90%) Insight Data Analyst
13 9 (2.61%) Product Manager
13 9 (2.61%) SQL Data Analyst
14 8 (2.32%) SAS Insight Analyst
14 8 (2.32%) Business Intelligence Analyst
Libraries, Frameworks & Software Standards
1 13 (3.77%) VXML
2 12 (3.48%) HTML
3 11 (3.19%) CSS
4 6 (1.74%) .NET
5 5 (1.45%) XML
6 4 (1.16%) CSS3
6 4 (1.16%) HTML5
6 4 (1.16%) Web Services
7 2 (0.58%) AngularJS
7 2 (0.58%) jQuery
7 2 (0.58%) SOAP
8 1 (0.29%) Spring
8 1 (0.29%) Ajax
8 1 (0.29%) Hibernate
8 1 (0.29%) Servlets
8 1 (0.29%) ASP.NET
8 1 (0.29%) COM+
8 1 (0.29%) J2EE
8 1 (0.29%) REST
8 1 (0.29%) LINQ
Miscellaneous
1 130 (37.68%) Analytical Skills
2 29 (8.41%) User Experience
3 28 (8.12%) Social Media
3 28 (8.12%) Statistics
4 23 (6.67%) Mathematics
5 17 (4.93%) IVR
6 13 (3.77%) Visualisation
7 11 (3.19%) Computer Science
8 10 (2.90%) Copywriting
9 8 (2.32%) Economics
10 7 (2.03%) Data Integration
11 6 (1.74%) Algorithms
11 6 (1.74%) Credit Risk
11 6 (1.74%) Data Extraction
11 6 (1.74%) Smart Meter
12 4 (1.16%) Digital Media
12 4 (1.16%) New Media
12 4 (1.16%) Data Structures
12 4 (1.16%) Psychology
12 4 (1.16%) Client/Server
Operating Systems
1 13 (3.77%) Windows
2 5 (1.45%) UNIX
3 2 (0.58%) Linux
Processes & Methodologies
1 174 (50.43%) Analytics
2 83 (24.06%) CRM
3 62 (17.97%) Business Intelligence
4 53 (15.36%) E-Commerce
5 51 (14.78%) Data Modelling
5 51 (14.78%) Customer Segmentation
6 49 (14.20%) Digital Marketing
7 42 (12.17%) Direct Marketing
8 41 (11.88%) CHAID
9 39 (11.30%) Customer Analytics
10 37 (10.72%) Stakeholder Management
11 36 (10.43%) Data Analysis
12 35 (10.14%) Time Management
13 30 (8.70%) Business Analysis
13 30 (8.70%) Agile Software Development
14 29 (8.41%) Project Management
15 28 (8.12%) Propensity Modelling
16 21 (6.09%) Strategic Planning
17 18 (5.22%) Marketing Analytics
18 17 (4.93%) Data Analytics
Programming Languages
1 143 (41.45%) SQL
2 47 (13.62%) R
3 30 (8.70%) MATLAB
4 23 (6.67%) T-SQL
5 14 (4.06%) VBA
5 14 (4.06%) Python
6 10 (2.90%) JavaScript
7 7 (2.03%) C#
8 6 (1.74%) PL/SQL
9 5 (1.45%) C
9 5 (1.45%) Java
9 5 (1.45%) SAS Macro
10 1 (0.29%) VB.NET
10 1 (0.29%) Delphi
10 1 (0.29%) PHP
10 1 (0.29%) Clojure
10 1 (0.29%) Groovy
10 1 (0.29%) TypeScript
Qualifications
1 121 (35.07%) Degree
2 6 (1.74%) Postgraduate
2 6 (1.74%) PMI Certification
3 4 (1.16%) PRINCE2 Certification
3 4 (1.16%) MBA
4 3 (0.87%) SAS Certification
4 3 (0.87%) PMP
4 3 (0.87%) ISEB
5 2 (0.58%) PRINCE2 Practitioner
5 2 (0.58%) PhD
5 2 (0.58%) Microsoft Certification
6 1 (0.29%) VMware Certified Professional (VCP)
6 1 (0.29%) MCSE
6 1 (0.29%) PgMP
6 1 (0.29%) HP ASE
Quality Assurance & Compliance
1 19 (5.51%) QA
2 1 (0.29%) SLA
2 1 (0.29%) FINREP
2 1 (0.29%) Data Quality
System Software
1 2 (0.58%) VMware Infrastructure
2 1 (0.29%) Active Directory
2 1 (0.29%) Hyper-V
Systems Management
1 1 (0.29%) Systems Management Server (SMS)
Vendors
1 63 (18.26%) Microsoft
2 53 (15.36%) Oracle
3 38 (11.01%) Tableau
4 28 (8.12%) Google
5 27 (7.83%) Alterian
6 25 (7.25%) Business Objects
7 20 (5.80%) SAP
8 13 (3.77%) Cisco
8 13 (3.77%) Avaya
8 13 (3.77%) Genesys
9 10 (2.90%) Salesforce.com
10 7 (2.03%) Adobe
11 6 (1.74%) Cognos
12 4 (1.16%) Facebook
12 4 (1.16%) Twitter
12 4 (1.16%) Chordiant
12 4 (1.16%) Informatica
12 4 (1.16%) TOWER Software
12 4 (1.16%) Teradata
13 3 (0.87%) Omniture
London
Exposed Solutions
Salary: £55000 - £70000 per annum
Posted: 4 hours ago
Sutton, Surrey
Engage PSG
Salary: £40000 - £60000 per annum + Company Benefits Scheme
Posted: 2 days ago
Bristol, Avon
People Source Consulting
Salary: £44000 - £48000 per annum
Posted: 3 days ago
London
Paul Smith
Salary: Highly Competitive
Posted: 3 days ago
London
Salt
Salary: £40000 - £45000 per annum
Posted: 3 days ago
London
Colston Consulting LLP
Salary: Benefits
Posted: 3 days ago
Manchester, Lancashire
People Source Consulting
Salary: £44000 - £50000 per annum + excellent benefits scheme
Posted: 4 days ago
London
ANSON MCCADE
Salary: £50k - £60k + performance bonus+ pension+ healthcare and more.
Posted: 5 days ago
London
ANSON MCCADE
Salary: £50k-£60k+performance bonus+pension+healthcare&more.
Posted: 5 days ago
London
ANSON MCCADE
Salary: £50k - £60k plus performance bonus
Posted: 5 days ago
Manchester, Lancashire
People Source Consulting
Salary: £44000 - £50000 per annum + excellent benefits scheme
Posted: 5 days ago
City, London
Parallel Consulting
Salary: £35000 - £60000 per annum
Posted: 6 days ago
London
Verticality Ltd
Salary: £40000 - £50000 per annum, Benefits 10% Bonus, Pension 25 Days
Posted: 6 days ago
West Malling, Kent
Clearwater People Solutions
Salary: £20000 - £25000 Per Annum
Posted: 6 days ago
West Malling, Kent
Clearwater People Solutions
Salary: £35000 - £45000 Per Annum
Posted: 6 days ago
Runcorn, Cheshire
Ricoh
Salary: £40k plus £18k commission plus benefits.
Posted: 9 days ago
Sutton, Surrey
Reed Business Information Ltd
Salary: From £65,000 to £75,000 per annum + 29 days + share ops scheme + pensi
Posted: 10 days ago
Field Based
Ricoh
Salary: £40k plus £18k commission plus benefits
Posted: 12 days ago
West London
CACI Network Services
Salary: Highly competitive
Posted: 12 days ago
Manchester, Lancashire
Dunnhumby
Posted: 16 days ago