The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Customer Insight
Rank 718 624 635
Rank change year-on-year
-94 +11
Permanent jobs citing Customer Insight 174 287 257
As % of all permanent IT jobs located in the UK 0.16% 0.26% 0.24%
As % of the Processes & Methodologies category 0.19% 0.31% 0.30%
Number of salaries quoted 162 213 204
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £32,500 £33,800 £32,500
10% offered a salary of more than £75,000 £67,500 £80,000
UK excluding London average salary £40,000 £40,000 £40,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
89386 92046 87078
As % of all permanent IT jobs located in the UK 83.07% 82.22% 80.01%
Number of salaries quoted 72431 73738 71774
Average salary £50,000 £47,500 £45,000
Average salary % change year-on-year
+5.26% +5.55%
90% offered a salary of more than £32,000 £30,500 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 27 March 2015 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -82 170 £45,000 - 55
London -27 108 £50,000 +11.11% 25
City of London +3 23 £45,500 +4.00% 6
North West +10 15 £30,750 -20.64% 6
South East -30 15 £45,000 - 11
Manchester +20 14 £30,000 -27.71% 5
Yorkshire 0 10 £35,000 +7.69% 3
West Yorkshire -3 10 £35,000 +7.69% 3
East of England -2 9 £35,000 -9.67% 3
Surrey +7 8 £45,000 - 2
Brentford - 8 £50,750 -
Leeds +9 7 £35,000 -3.44% 3
Guildford - 6 £45,000 -
West Midlands -24 5 £57,500 - 1
Essex - 5 £40,000 - 3
Warwickshire - 5 £57,500 -
Warwick - 5 £57,500 -
East Midlands +21 4 £40,000 +7.38% 1
Cambridgeshire +9 4 £32,500 -27.77%
Berkshire -2 4 £61,250 +36.11% 1
Peterborough -2 4 £32,500 -27.77%
South West -26 3 £55,000 +10.00% 4
Ealing - 3 £60,000 -
Scotland +10 2 £65,000 +116.66% 2
Slough +8 2 - -
Edinburgh +1 2 £65,000 +116.66% 2
Wales -11 2 £32,500 +30.00%
Cardiff - 2 £32,500 -
Colchester - 2 £35,000 - 2
Reading - 2 £61,250 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 207 (56.25%) Marketing
2 200 (54.35%) Analytics
3 141 (38.32%) Analytical Skills
4 139 (37.77%) SQL
5 125 (33.97%) SAS
6 108 (29.35%) Finance
7 105 (28.53%) Degree
8 87 (23.64%) Business Intelligence
9 85 (23.10%) CRM
10 75 (20.38%) SPSS
11 65 (17.66%) Retail
12 55 (14.95%) Data Warehouse
13 54 (14.67%) Social Media
14 50 (13.59%) Customer Analytics
14 50 (13.59%) Data Modelling
15 49 (13.32%) E-Commerce
15 49 (13.32%) R
16 47 (12.77%) Customer Segmentation
17 46 (12.50%) Oracle
18 45 (12.23%) Statistics
18 45 (12.23%) Tableau
19 44 (11.96%) Data Analysis
20 39 (10.60%) Mathematics
21 38 (10.33%) Direct Marketing
22 37 (10.05%) Microsoft
22 37 (10.05%) QlikView
22 37 (10.05%) Big Data
22 37 (10.05%) User Experience
23 36 (9.78%) CHAID
23 36 (9.78%) Telecoms

Customer Insight
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 125 (33.97%) SAS
2 7 (1.90%) SharePoint
2 7 (1.90%) Documentum
3 4 (1.09%) CMS
4 3 (0.82%) WordPress
5 2 (0.54%) Adobe CQ
6 1 (0.27%) Tomcat
6 1 (0.27%) Confluence
Applications
1 75 (20.38%) SPSS
2 35 (9.51%) MS Excel
3 23 (6.25%) MS Office
4 12 (3.26%) Photoshop
5 11 (2.99%) MS PowerPoint
6 7 (1.90%) MS Visio
7 5 (1.36%) Adobe Creative Suite
8 4 (1.09%) FastStats
8 4 (1.09%) Stata
9 3 (0.82%) Adobe Illustrator
10 2 (0.54%) Fireworks
10 2 (0.54%) OmniGraffle
Business Applications
1 23 (6.25%) Google Analytics
2 8 (2.17%) WebTrends
3 3 (0.82%) Dynamics CRM
4 1 (0.27%) SAP InfiniteInsight
4 1 (0.27%) Unica Affinium
4 1 (0.27%) Oracle CRM
4 1 (0.27%) SAP Oil and Gas
4 1 (0.27%) Magento
4 1 (0.27%) SiteCatalyst
Cloud Services
1 5 (1.36%) SaaS
2 2 (0.54%) Responsys
2 2 (0.54%) Google Cloud Platform
2 2 (0.54%) Google App Engine
2 2 (0.54%) Amazon AWS
3 1 (0.27%) Cloud Computing
3 1 (0.27%) Microsoft Azure
Communications & Networking
1 6 (1.63%) CTI
1 6 (1.63%) SMS
2 4 (1.09%) Broadband
3 2 (0.54%) 3G
3 2 (0.54%) Wireless
3 2 (0.54%) 2G
3 2 (0.54%) 4G
4 1 (0.27%) MVNO
4 1 (0.27%) TCP/IP
4 1 (0.27%) SAN
Database & Business Intelligence
1 55 (14.95%) Data Warehouse
2 37 (10.05%) QlikView
2 37 (10.05%) Big Data
3 28 (7.61%) Data Mining
4 26 (7.07%) Spotfire
5 22 (5.98%) SQL Server
6 21 (5.71%) Oracle Database
7 15 (4.08%) Oracle Database 11g
8 14 (3.80%) Base SAS
9 13 (3.53%) Oracle BI EE
10 11 (2.99%) BusinessObjects
11 10 (2.72%) Oracle ODI
12 8 (2.17%) SQL Server Integration Services
13 7 (1.90%) EDRMS
14 6 (1.63%) SAS Enterprise Guide
14 6 (1.63%) SAS Enterprise Miner
14 6 (1.63%) Relational Database
15 5 (1.36%) NoSQL
15 5 (1.36%) SQL Server Reporting Services
15 5 (1.36%) MySQL
Development Applications
1 11 (2.99%) Axure RP
2 3 (0.82%) JIRA
3 2 (0.54%) Git (software)
3 2 (0.54%) Mercurial
3 2 (0.54%) Subversion
General
1 207 (56.25%) Marketing
2 108 (29.35%) Finance
3 65 (17.66%) Retail
4 36 (9.78%) Telecoms
5 18 (4.89%) Banking
6 15 (4.08%) Advertising
7 14 (3.80%) Pharmaceutical
8 11 (2.99%) Legal
9 10 (2.72%) Law
10 6 (1.63%) Online Betting
11 5 (1.36%) Games
12 4 (1.09%) Publishing
13 3 (0.82%) Front Office
13 3 (0.82%) Billing
14 2 (0.54%) Financial Institution
15 1 (0.27%) Electronics
15 1 (0.27%) Manufacturing
15 1 (0.27%) German Language
15 1 (0.27%) Italian Language
15 1 (0.27%) Portuguese Language
Job Titles
1 175 (47.55%) Analyst
2 81 (22.01%) Insight Analyst
3 49 (13.32%) Customer Analyst
4 43 (11.68%) Customer Insight Analyst
5 41 (11.14%) Data Analyst
6 37 (10.05%) Business Analyst
7 35 (9.51%) Senior Analyst
8 29 (7.88%) Architect
9 18 (4.89%) SAS Analyst
10 14 (3.80%) SAS Insight Analyst
11 13 (3.53%) Senior Insight Analyst
12 12 (3.26%) Technical Architect
12 12 (3.26%) Consultant
12 12 (3.26%) Senior Manager
13 11 (2.99%) Senior Business Analyst
13 11 (2.99%) Project Manager
13 11 (2.99%) Business Intelligence Architect
13 11 (2.99%) CRM Manager
14 10 (2.72%) Senior Architect
15 9 (2.45%) Data Scientist
Libraries, Frameworks & Software Standards
1 15 (4.08%) HTML
2 11 (2.99%) CSS
3 6 (1.63%) XML
3 6 (1.63%) VXML
4 4 (1.09%) OLE
4 4 (1.09%) Web Services
5 3 (0.82%) HTML5
5 3 (0.82%) CSS3
6 2 (0.54%) .NET
7 1 (0.27%) J2EE
7 1 (0.27%) ASP.NET
7 1 (0.27%) COM
7 1 (0.27%) SOAP
7 1 (0.27%) D3.js
7 1 (0.27%) AngularJS
7 1 (0.27%) Raphaël
7 1 (0.27%) Hibernate
7 1 (0.27%) Spring
7 1 (0.27%) Ajax
7 1 (0.27%) jQuery
Miscellaneous
1 141 (38.32%) Analytical Skills
2 54 (14.67%) Social Media
3 45 (12.23%) Statistics
4 39 (10.60%) Mathematics
5 37 (10.05%) User Experience
6 21 (5.71%) Visualisation
7 20 (5.43%) Computer Science
8 18 (4.89%) Data Integration
9 14 (3.80%) Economics
10 13 (3.53%) Algorithms
11 10 (2.72%) Copywriting
12 9 (2.45%) Management Information System
13 8 (2.17%) IVR
14 7 (1.90%) PMI
14 7 (1.90%) Data Structures
14 7 (1.90%) Smart Meter
14 7 (1.90%) Reference Data
14 7 (1.90%) Data Extraction
15 5 (1.36%) Credit Risk
16 4 (1.09%) Digital Media
Operating Systems
1 6 (1.63%) Windows
2 5 (1.36%) UNIX
3 3 (0.82%) Linux
Processes & Methodologies
1 200 (54.35%) Analytics
2 87 (23.64%) Business Intelligence
3 85 (23.10%) CRM
4 50 (13.59%) Data Modelling
4 50 (13.59%) Customer Analytics
5 49 (13.32%) E-Commerce
6 47 (12.77%) Customer Segmentation
7 44 (11.96%) Data Analysis
8 38 (10.33%) Direct Marketing
9 36 (9.78%) CHAID
10 34 (9.24%) Digital Marketing
11 33 (8.97%) Agile Software Development
11 33 (8.97%) Propensity Modelling
12 32 (8.70%) Time Management
12 32 (8.70%) Stakeholder Management
13 30 (8.15%) Project Management
14 29 (7.88%) Business Analysis
15 27 (7.34%) Business Development
16 26 (7.07%) ETL
17 24 (6.52%) Statistical Modelling
Programming Languages
1 139 (37.77%) SQL
2 49 (13.32%) R
3 21 (5.71%) MATLAB
4 20 (5.43%) T-SQL
5 14 (3.80%) Python
6 11 (2.99%) VBA
7 10 (2.72%) C
8 9 (2.45%) JavaScript
9 6 (1.63%) SAS Macro
10 3 (0.82%) C#
10 3 (0.82%) Java
10 3 (0.82%) PL/SQL
11 1 (0.27%) VB.NET
11 1 (0.27%) Perl
11 1 (0.27%) PHP
11 1 (0.27%) Bash Shell
11 1 (0.27%) Ruby
Qualifications
1 105 (28.53%) Degree
2 9 (2.45%) PMI Certification
3 7 (1.90%) PRINCE2 Certification
4 6 (1.63%) Postgraduate
5 4 (1.09%) PMP
6 3 (0.82%) PhD
7 2 (0.54%) Microsoft Certification
7 2 (0.54%) MBA
7 2 (0.54%) PRINCE2 Practitioner
7 2 (0.54%) PgMP
8 1 (0.27%) HP ASE
8 1 (0.27%) VMware Certified Professional (VCP)
8 1 (0.27%) CCNP
8 1 (0.27%) ISEB
8 1 (0.27%) Cisco Certification
8 1 (0.27%) MCSE
8 1 (0.27%) SAS Certification
Quality Assurance & Compliance
1 16 (4.35%) QA
2 7 (1.90%) Data Quality
3 3 (0.82%) SLA
System Software
1 2 (0.54%) VMware Infrastructure
2 1 (0.27%) Hyper-V
2 1 (0.27%) Active Directory
Systems Management
1 1 (0.27%) Systems Management Server (SMS)
1 1 (0.27%) EMC NetWorker
1 1 (0.27%) Puppet
1 1 (0.27%) Opscode Chef
1 1 (0.27%) Ansible
1 1 (0.27%) Salt
Vendors
1 46 (12.50%) Oracle
2 45 (12.23%) Tableau
3 37 (10.05%) Microsoft
4 28 (7.61%) Business Objects
5 26 (7.07%) Google
6 22 (5.98%) Alterian
7 20 (5.43%) SAP
8 10 (2.72%) Informatica
9 9 (2.45%) Unica
9 9 (2.45%) Adobe
10 8 (2.17%) Salesforce.com
11 7 (1.90%) OpenText
12 6 (1.63%) Cisco
12 6 (1.63%) Avaya
12 6 (1.63%) Genesys
13 4 (1.09%) Neolane
14 3 (0.82%) Demandware
14 3 (0.82%) Facebook
14 3 (0.82%) Twitter
14 3 (0.82%) Ericsson
Manchester, Lancashire
Hays IT
Salary: Benefits
Posted: Yesterday
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Salary: £30000 - £40000 per annum + Plus Benefits
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City, London
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Salary: From £45,000 to £50,000 per annum
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Salary: £50k - £60k plus performance bonus + pension + healthcare and more.
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Salary: £35000.00 - £40000.00 per annum + benefits
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Salary: £55000 - £65000 per annum + Benefits
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