The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Customer Insight
Rank 726 645 647
Rank change year-on-year
-81 +2
Permanent jobs citing Customer Insight 173 303 258
As % of all permanent IT jobs located in the UK 0.16% 0.26% 0.23%
As % of the Processes & Methodologies category 0.19% 0.31% 0.29%
Number of salaries quoted 152 233 204
Average salary £45,000 £42,500 £46,250
Average salary % change year-on-year
+5.88% -8.10%
90% offered a salary of more than £30,150 £33,800 £32,500
10% offered a salary of more than £75,000 £76,200 £79,250
UK excluding London average salary £40,000 £40,000 £40,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
92302 97399 88489
As % of all permanent IT jobs located in the UK 83.22% 82.03% 80.09%
Number of salaries quoted 74595 78278 72574
Average salary £50,000 £47,500 £45,500
Average salary % change year-on-year
+5.26% +4.39%
90% offered a salary of more than £32,000 £31,000 £30,000
10% offered a salary of more than £75,000 £70,000 £72,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 27 April 2015 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -81 166 £45,000 +2.27% 41
London -74 84 £55,000 +22.22% 15
South East +6 20 £45,000 - 10
North West +4 19 £29,750 -25.62% 8
Manchester +18 18 £29,500 -28.91% 6
East of England +10 16 £35,000 -12.50% 1
City of London 0 14 £55,000 +33.33% 2
Essex - 12 £37,500 -
Yorkshire +8 9 £38,750 +19.23% 1
West Yorkshire -2 9 £38,750 +19.23% 1
Warwickshire - 9 £57,500 -
West Midlands - 9 £57,500 -
Warwick - 9 £57,500 -
Leeds +9 7 £50,000 +37.93% 1
Colchester - 7 £35,000 -
Surrey +16 6 £45,000 - 3
Berkshire -2 6 £75,000 +123.88% 6
Brentford - 6 £50,750 -
East Midlands +15 5 £40,000 +7.38%
Cambridgeshire +2 4 £32,500 -18.75% 1
Peterborough -9 4 £32,500 -27.77% 1
Guildford - 4 £45,000 -
Slough - 4 - - 1
East Sussex - 3 £35,000 -
Nottinghamshire - 3 £40,000 -
Nottingham - 3 £40,000 -
Ealing - 3 £60,000 -
Scotland +16 2 £65,000 +116.66%
Kent +11 2 £36,250 +9.84%
Edinburgh +10 2 £65,000 +116.66%

Customer Insight
Top 30 Related IT Skills

For the 6 months to 27 April 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 200 (57.47%) Marketing
2 183 (52.59%) Analytics
3 136 (39.08%) SQL
4 133 (38.22%) Analytical Skills
5 118 (33.91%) SAS
6 105 (30.17%) Degree
7 94 (27.01%) Finance
8 85 (24.43%) CRM
9 70 (20.11%) Business Intelligence
10 63 (18.10%) SPSS
11 53 (15.23%) Data Modelling
12 51 (14.66%) Retail
12 51 (14.66%) E-Commerce
13 50 (14.37%) Oracle
14 47 (13.51%) Microsoft
14 47 (13.51%) Digital Marketing
14 47 (13.51%) Customer Segmentation
15 45 (12.93%) R
16 44 (12.64%) Data Warehouse
17 42 (12.07%) Direct Marketing
17 42 (12.07%) Customer Analytics
18 40 (11.49%) Social Media
19 39 (11.21%) QlikView
20 38 (10.92%) Tableau
20 38 (10.92%) MS Excel
20 38 (10.92%) CHAID
21 37 (10.63%) Stakeholder Management
21 37 (10.63%) Data Analysis
22 34 (9.77%) Agile Software Development
22 34 (9.77%) Time Management

Customer Insight
Top Related IT Skills by Category

For the 6 months to 27 April 2015, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 118 (33.91%) SAS
2 4 (1.15%) SharePoint
2 4 (1.15%) Documentum
3 2 (0.57%) CMS
3 2 (0.57%) Adobe Experience Manager
3 2 (0.57%) Tomcat
4 1 (0.29%) BizTalk Server
Applications
1 63 (18.10%) SPSS
2 38 (10.92%) MS Excel
3 25 (7.18%) MS Office
4 14 (4.02%) MS PowerPoint
5 10 (2.87%) Photoshop
6 7 (2.01%) MS Visio
7 4 (1.15%) Adobe Illustrator
7 4 (1.15%) FastStats
8 2 (0.57%) OmniGraffle
8 2 (0.57%) Adobe Creative Suite
8 2 (0.57%) Fireworks
9 1 (0.29%) Stata
9 1 (0.29%) InDesign
Business Applications
1 9 (2.59%) Unica
2 8 (2.30%) WebTrends
3 6 (1.72%) Adobe Campaign
4 3 (0.86%) SAP Oil and Gas
5 1 (0.29%) Dynamics CRM
5 1 (0.29%) SAP InfiniteInsight
5 1 (0.29%) Oracle CRM
5 1 (0.29%) Unica Affinium
5 1 (0.29%) Magento
Cloud Services
1 24 (6.90%) Google Analytics
2 4 (1.15%) SaaS
3 3 (0.86%) SmartFocus
3 3 (0.86%) Amazon AWS
4 2 (0.57%) Google App Engine
4 2 (0.57%) Google Cloud Platform
4 2 (0.57%) Silverpop
5 1 (0.29%) Microsoft Azure
5 1 (0.29%) Adobe Analytics
5 1 (0.29%) Responsys
Communications & Networking
1 10 (2.87%) CTI
2 6 (1.72%) SMS
3 3 (0.86%) Wireless
3 3 (0.86%) Broadband
4 2 (0.57%) 2G
4 2 (0.57%) 4G
4 2 (0.57%) 3G
5 1 (0.29%) SAN
Database & Business Intelligence
1 44 (12.64%) Data Warehouse
2 39 (11.21%) QlikView
3 33 (9.48%) Big Data
4 32 (9.20%) SQL Server
5 30 (8.62%) Data Mining
6 26 (7.47%) Oracle Database
7 23 (6.61%) Spotfire
8 16 (4.60%) Oracle Database 11g
9 10 (2.87%) Base SAS
9 10 (2.87%) Oracle BI EE
9 10 (2.87%) SQL Server Integration Services
10 9 (2.59%) BusinessObjects
10 9 (2.59%) Relational Database
11 7 (2.01%) Oracle ODI
11 7 (2.01%) SQL Server Reporting Services
12 6 (1.72%) MS Access
12 6 (1.72%) PostgreSQL
12 6 (1.72%) SAS Enterprise Guide
13 5 (1.44%) SQL Server Analysis Services
13 5 (1.44%) Hadoop
Development Applications
1 8 (2.30%) Axure RP
2 2 (0.57%) Subversion
2 2 (0.57%) Git (software)
2 2 (0.57%) Mercurial
3 1 (0.29%) MSTest
3 1 (0.29%) SpecFlow
3 1 (0.29%) NUnit
General
1 200 (57.47%) Marketing
2 94 (27.01%) Finance
3 51 (14.66%) Retail
4 28 (8.05%) Telecoms
5 20 (5.75%) Advertising
6 13 (3.74%) Pharmaceutical
7 9 (2.59%) Legal
8 7 (2.01%) Banking
9 6 (1.72%) Law
9 6 (1.72%) Online Betting
10 5 (1.44%) Billing
11 4 (1.15%) Games
12 3 (0.86%) Manufacturing
12 3 (0.86%) Electronics
13 2 (0.57%) Financial Institution
14 1 (0.29%) Publishing
14 1 (0.29%) German Language
14 1 (0.29%) Italian Language
14 1 (0.29%) Portuguese Language
14 1 (0.29%) Spanish Language
Job Titles
1 171 (49.14%) Analyst
2 71 (20.40%) Insight Analyst
3 53 (15.23%) Customer Analyst
4 42 (12.07%) Customer Insight Analyst
5 41 (11.78%) Data Analyst
6 35 (10.06%) Business Analyst
7 26 (7.47%) Senior Analyst
8 20 (5.75%) Architect
9 15 (4.31%) Senior Manager
9 15 (4.31%) CRM Manager
10 13 (3.74%) Developer
10 13 (3.74%) Consultant
11 12 (3.45%) SAS Analyst
12 10 (2.87%) Designer
12 10 (2.87%) Professional Services Engineer
13 9 (2.59%) SQL Data Analyst
13 9 (2.59%) Insight Data Analyst
13 9 (2.59%) Business Intelligence Analyst
13 9 (2.59%) Project Manager
13 9 (2.59%) Technical Architect
Libraries, Frameworks & Software Standards
1 11 (3.16%) HTML
2 10 (2.87%) VXML
3 9 (2.59%) CSS
4 4 (1.15%) Web Services
4 4 (1.15%) XML
4 4 (1.15%) .NET
4 4 (1.15%) HTML5
4 4 (1.15%) CSS3
5 2 (0.57%) AngularJS
5 2 (0.57%) SOAP
5 2 (0.57%) jQuery
5 2 (0.57%) OLE
6 1 (0.29%) Servlets
6 1 (0.29%) J2EE
6 1 (0.29%) ASP.NET
6 1 (0.29%) COM
6 1 (0.29%) COM+
6 1 (0.29%) REST
6 1 (0.29%) Hibernate
6 1 (0.29%) Spring
Miscellaneous
1 133 (38.22%) Analytical Skills
2 40 (11.49%) Social Media
3 33 (9.48%) User Experience
4 30 (8.62%) Statistics
5 25 (7.18%) Mathematics
6 14 (4.02%) IVR
6 14 (4.02%) Data Integration
7 13 (3.74%) Visualisation
8 10 (2.87%) Computer Science
8 10 (2.87%) Copywriting
9 8 (2.30%) Economics
10 7 (2.01%) PMI
10 7 (2.01%) Management Information System
10 7 (2.01%) Smart Meter
11 6 (1.72%) Reference Data
11 6 (1.72%) Data Extraction
12 5 (1.44%) Credit Risk
12 5 (1.44%) Algorithms
13 4 (1.15%) Data Structures
13 4 (1.15%) Digital Media
Operating Systems
1 10 (2.87%) Windows
2 5 (1.44%) UNIX
3 2 (0.57%) Linux
Processes & Methodologies
1 183 (52.59%) Analytics
2 85 (24.43%) CRM
3 70 (20.11%) Business Intelligence
4 53 (15.23%) Data Modelling
5 51 (14.66%) E-Commerce
6 47 (13.51%) Customer Segmentation
6 47 (13.51%) Digital Marketing
7 42 (12.07%) Customer Analytics
7 42 (12.07%) Direct Marketing
8 38 (10.92%) CHAID
9 37 (10.63%) Stakeholder Management
9 37 (10.63%) Data Analysis
10 34 (9.77%) Agile Software Development
10 34 (9.77%) Time Management
11 32 (9.20%) Project Management
12 28 (8.05%) Business Analysis
12 28 (8.05%) Propensity Modelling
13 22 (6.32%) Business Development
14 21 (6.03%) Data Analytics
15 20 (5.75%) ETL
Programming Languages
1 136 (39.08%) SQL
2 45 (12.93%) R
3 27 (7.76%) MATLAB
4 23 (6.61%) T-SQL
5 13 (3.74%) VBA
5 13 (3.74%) Python
6 8 (2.30%) JavaScript
7 7 (2.01%) C
8 5 (1.44%) C#
8 5 (1.44%) Java
8 5 (1.44%) PL/SQL
8 5 (1.44%) SAS Macro
9 1 (0.29%) Groovy
9 1 (0.29%) Clojure
9 1 (0.29%) TypeScript
9 1 (0.29%) VB.NET
9 1 (0.29%) Delphi
9 1 (0.29%) PHP
Qualifications
1 105 (30.17%) Degree
2 9 (2.59%) PMI Certification
3 7 (2.01%) PRINCE2 Certification
4 6 (1.72%) Postgraduate
5 4 (1.15%) PMP
6 3 (0.86%) SAS Certification
7 2 (0.57%) Microsoft Certification
7 2 (0.57%) PhD
7 2 (0.57%) MBA
7 2 (0.57%) PRINCE2 Practitioner
7 2 (0.57%) PgMP
8 1 (0.29%) HP ASE
8 1 (0.29%) VMware Certified Professional (VCP)
8 1 (0.29%) ISEB
8 1 (0.29%) MCSE
Quality Assurance & Compliance
1 19 (5.46%) QA
2 5 (1.44%) Data Quality
3 1 (0.29%) FINREP
3 1 (0.29%) SLA
System Software
1 2 (0.57%) VMware Infrastructure
2 1 (0.29%) Hyper-V
2 1 (0.29%) Active Directory
Systems Management
1 1 (0.29%) Systems Management Server (SMS)
1 1 (0.29%) EMC NetWorker
Vendors
1 50 (14.37%) Oracle
2 47 (13.51%) Microsoft
3 38 (10.92%) Tableau
4 27 (7.76%) Google
4 27 (7.76%) Business Objects
5 24 (6.90%) SAP
5 24 (6.90%) Alterian
6 11 (3.16%) Salesforce.com
7 10 (2.87%) Cisco
7 10 (2.87%) Avaya
7 10 (2.87%) Genesys
8 7 (2.01%) Informatica
8 7 (2.01%) Adobe
9 4 (1.15%) Chordiant
9 4 (1.15%) OpenText
9 4 (1.15%) Facebook
9 4 (1.15%) Twitter
10 3 (0.86%) Minitab
10 3 (0.86%) Teradata
10 3 (0.86%) Coremetrics
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Salary: £20000.00 - £30000.00 per annum + Excellent Benefits
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Salary: £30000 - £35000 per annum + Benefits
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