The table below looks at the statistics for Customer Insight skills in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Customer Insight
Rank 701 670 674
Rank change year-on-year
-31 +4
Permanent jobs citing Customer Insight 208 228 236
As % of all permanent IT jobs located in the UK 0.18% 0.21% 0.20%
As % of the Processes & Methodologies category 0.22% 0.25% 0.26%
Number of salaries quoted 161 182 184
Average salary £51,500 £45,000 £47,000
Average salary % change year-on-year
+14.44% -4.25%
90% offered a salary of more than £35,000 £30,750 £28,500
10% offered a salary of more than £77,500 £62,250 £65,000
UK excluding London average salary £42,750 £42,500 £45,000
% change year-on-year
+0.58% -5.55%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised across the UK.

Processes & Methodologies Category
UK
Permanent IT job ads with a match in the
Processes & Methodologies category
93552 90411 91426
As % of all permanent IT jobs located in the UK 82.24% 81.69% 79.29%
Number of salaries quoted 76783 73632 77460
Average salary £48,000 £47,500 £45,000
Average salary % change year-on-year
+1.05% +5.55%
90% offered a salary of more than £31,500 £30,000 £30,000
10% offered a salary of more than £72,500 £70,000 £72,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Insight
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Customer Insight within the UK as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the UK

Customer Insight
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight within the UK.

Customer Insight Salary Trend in the UK

Customer Insight
Salary Histogram

This chart provides a salary histogram for IT jobs citing Customer Insight over the 3 months to 25 November 2014 within the UK.

Customer Insight Salary Histogram in the UK

Customer Insight
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the UK over the 3 months to 25 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -21 196 £51,500 +14.44% 32
London +52 146 £54,500 +21.11% 17
City of London +10 26 £60,000 +9.09% 7
South East -36 15 £40,000 -11.11% 2
North West -10 7 £60,000 +60.00% 3
East of England -12 7 £40,000 -20.00% 2
South West -30 7 £38,750 +19.23% 2
Scotland +7 6 £55,000 -2.22%
Bristol +4 6 £37,500 +7.14% 1
Cambridgeshire -2 6 £40,000 -20.00% 2
Manchester -14 6 £60,000 - 3
Yorkshire -31 6 £85,000 +36.00% 2
Edinburgh +2 5 £55,000 -2.22%
Berkshire -5 5 £22,500 -59.09% 1
Cambridge - 5 £40,000 - 1
Humberside - 4 £85,000 -
Bromley +9 3 £40,000 +26.98%
Buckinghamshire +2 3 £40,000 -
High Wycombe -5 3 £40,000 -
Wokingham - 3 £22,500 -
East Midlands +14 2 £55,000 -4.34% 2
Croydon +5 2 £46,500 -13.88%
Reading +3 2 - -
West Midlands -6 2 £22,750 -
Surrey -10 2 £35,000 -44.00%
West Yorkshire -27 2 £31,000 -50.40% 2
Thames Valley - 2 - -
Northamptonshire - 2 £55,000 - 1
Northampton - 2 £55,000 - 1
Guildford - 2 £35,000 -

Customer Insight
Top 30 Related IT Skills

For the 6 months to 25 November 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 203 (54.57%) Marketing
2 166 (44.62%) Analytics
3 125 (33.60%) Analytical Skills
4 117 (31.45%) SQL
5 114 (30.65%) SAS
6 103 (27.69%) Degree
7 97 (26.08%) Finance
8 89 (23.92%) Retail
9 83 (22.31%) Business Intelligence
10 68 (18.28%) Project Management
11 67 (18.01%) Mathematics
12 63 (16.94%) Statistics
13 58 (15.59%) SPSS
14 57 (15.32%) CRM
15 54 (14.52%) Social Media
16 52 (13.98%) Data Warehouse
17 49 (13.17%) Data Analysis
18 48 (12.90%) Agile Software Development
19 46 (12.37%) E-Commerce
20 40 (10.75%) Customer Analytics
21 39 (10.48%) Statistical Modelling
22 37 (9.95%) Digital Marketing
22 37 (9.95%) Economics
22 37 (9.95%) Business Development
23 36 (9.68%) MS Excel
23 36 (9.68%) Tableau
24 32 (8.60%) R
24 32 (8.60%) User Experience
25 29 (7.80%) Telecoms
25 29 (7.80%) Customer Intelligence

Customer Insight
Top Related IT Skills by Category

For the 6 months to 25 November 2014, IT jobs within the UK citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 114 (30.65%) SAS
2 18 (4.84%) SharePoint
3 12 (3.23%) CMS
4 7 (1.88%) Documentum
4 7 (1.88%) WordPress
5 1 (0.27%) Confluence
5 1 (0.27%) Adobe CQ
5 1 (0.27%) Tomcat
5 1 (0.27%) SharePoint Server
Applications
1 58 (15.59%) SPSS
2 36 (9.68%) MS Excel
3 13 (3.49%) Adobe Creative Suite
4 10 (2.69%) MS Project
5 9 (2.42%) MS Visio
5 9 (2.42%) Photoshop
6 6 (1.61%) Stata
7 4 (1.08%) MS PowerPoint
8 3 (0.81%) FastStats
9 2 (0.54%) MS Office
10 1 (0.27%) Adobe Illustrator
10 1 (0.27%) Fireworks
10 1 (0.27%) OmniGraffle
10 1 (0.27%) PowerPivot
Business Applications
1 7 (1.88%) Dynamics CRM
1 7 (1.88%) Google Analytics
1 7 (1.88%) SiteCatalyst
2 3 (0.81%) Unica Affinium
3 2 (0.54%) WebTrends
Cloud Services
1 9 (2.42%) Cloud Computing
1 9 (2.42%) Amazon AWS
2 7 (1.88%) SaaS
3 6 (1.61%) Responsys
Communications & Networking
1 9 (2.42%) TCP/IP
2 6 (1.61%) Internet
2 6 (1.61%) Broadband
3 5 (1.34%) 3G
4 2 (0.54%) Wireless
4 2 (0.54%) HTTP
5 1 (0.27%) 2G
5 1 (0.27%) 4G
5 1 (0.27%) MVNO
Database & Business Intelligence
1 52 (13.98%) Data Warehouse
2 27 (7.26%) Data Mining
3 25 (6.72%) Big Data
4 19 (5.11%) QlikView
5 18 (4.84%) Base SAS
6 17 (4.57%) Spotfire
7 15 (4.03%) Oracle BI EE
8 12 (3.23%) SAS Enterprise Miner
9 9 (2.42%) MS Access
9 9 (2.42%) SQL Server
10 8 (2.15%) MySQL
10 8 (2.15%) BusinessObjects
10 8 (2.15%) Oracle ODI
11 7 (1.88%) SQL Server 2012
11 7 (1.88%) EDRMS
12 6 (1.61%) Relational Database
13 5 (1.34%) Oracle Database
13 5 (1.34%) Oracle Database 11g
14 4 (1.08%) SAS Enterprise Guide
14 4 (1.08%) Crystal Reports
Development Applications
1 9 (2.42%) Axure RP
2 7 (1.88%) JIRA
3 3 (0.81%) Talend Open Studio
4 1 (0.27%) Subversion
General
1 203 (54.57%) Marketing
2 97 (26.08%) Finance
3 89 (23.92%) Retail
4 29 (7.80%) Telecoms
5 16 (4.30%) Banking
6 15 (4.03%) Legal
7 14 (3.76%) Publishing
8 12 (3.23%) Pharmaceutical
9 11 (2.96%) Advertising
10 9 (2.42%) Games
11 6 (1.61%) Law
12 5 (1.34%) Automotive
13 3 (0.81%) Front Office
14 1 (0.27%) Financial Institution
14 1 (0.27%) Retail Banking
Job Titles
1 121 (32.53%) Analyst
2 43 (11.56%) Insight Analyst
3 42 (11.29%) Senior Analyst
4 37 (9.95%) Business Analyst
5 35 (9.41%) Data Analyst
6 30 (8.06%) Consultant
7 24 (6.45%) Architect
8 23 (6.18%) Customer Analyst
9 21 (5.65%) Project Manager
10 20 (5.38%) Developer
11 17 (4.57%) Senior Insight Analyst
11 17 (4.57%) Data Scientist
12 16 (4.30%) Customer Insight Analyst
12 16 (4.30%) Senior Business Analyst
13 15 (4.03%) Senior Manager
13 15 (4.03%) Service Manager
14 14 (3.76%) SAS Analyst
15 13 (3.49%) SAS Insight Analyst
16 12 (3.23%) Senior SAS Analyst
17 10 (2.69%) CRM Manager
Libraries, Frameworks & Software Standards
1 24 (6.45%) HTML
2 15 (4.03%) CSS
3 11 (2.96%) Web Services
4 6 (1.61%) HTML5
5 5 (1.34%) XML
5 5 (1.34%) .NET
6 4 (1.08%) OLE
6 4 (1.08%) COM
7 3 (0.81%) jQuery
7 3 (0.81%) LAMP
8 2 (0.54%) ADO
8 2 (0.54%) JSON
8 2 (0.54%) DAO
9 1 (0.27%) Spring
9 1 (0.27%) SOAP
9 1 (0.27%) MDX
9 1 (0.27%) ASP.NET
9 1 (0.27%) J2EE
9 1 (0.27%) Hibernate
9 1 (0.27%) REST
Miscellaneous
1 125 (33.60%) Analytical Skills
2 67 (18.01%) Mathematics
3 63 (16.94%) Statistics
4 54 (14.52%) Social Media
5 37 (9.95%) Economics
6 32 (8.60%) User Experience
7 26 (6.99%) Visualisation
7 26 (6.99%) Computer Science
8 19 (5.11%) Data Integration
9 14 (3.76%) Management Information System
10 10 (2.69%) Algorithms
11 9 (2.42%) FMCG
11 9 (2.42%) Open Source
12 8 (2.15%) Physics
13 7 (1.88%) Credit Risk
13 7 (1.88%) Reference Data
14 5 (1.34%) Data Structures
14 5 (1.34%) Spread Betting
15 4 (1.08%) Psychology
15 4 (1.08%) Mobile Games
Operating Systems
1 10 (2.69%) UNIX
2 9 (2.42%) Linux
3 8 (2.15%) Ubuntu
3 8 (2.15%) Red Hat Enterprise Linux
4 4 (1.08%) Windows
5 3 (0.81%) Windows 7
Processes & Methodologies
1 166 (44.62%) Analytics
2 83 (22.31%) Business Intelligence
3 68 (18.28%) Project Management
4 57 (15.32%) CRM
5 49 (13.17%) Data Analysis
6 48 (12.90%) Agile Software Development
7 46 (12.37%) E-Commerce
8 40 (10.75%) Customer Analytics
9 39 (10.48%) Statistical Modelling
10 37 (9.95%) Business Development
10 37 (9.95%) Digital Marketing
11 29 (7.80%) Customer Intelligence
11 29 (7.80%) Mentoring
12 28 (7.53%) Direct Marketing
13 26 (6.99%) ETL
14 25 (6.72%) B2B
14 25 (6.72%) Business Analysis
14 25 (6.72%) Customer Segmentation
15 24 (6.45%) Market Research
16 23 (6.18%) Stakeholder Management
Programming Languages
1 117 (31.45%) SQL
2 32 (8.60%) R
3 11 (2.96%) Python
4 10 (2.69%) C
5 9 (2.42%) Perl
5 9 (2.42%) Ruby
5 9 (2.42%) Bash Shell
6 8 (2.15%) VBA
6 8 (2.15%) JavaScript
7 5 (1.34%) T-SQL
7 5 (1.34%) C#
7 5 (1.34%) VB
8 4 (1.08%) PL/SQL
9 3 (0.81%) PHP
9 3 (0.81%) SAS Macro
9 3 (0.81%) VB6
10 2 (0.54%) Lingo
10 2 (0.54%) Java
11 1 (0.27%) VBScript
11 1 (0.27%) VB.NET
Qualifications
1 103 (27.69%) Degree
2 9 (2.42%) SC Cleared
2 9 (2.42%) Security Cleared
2 9 (2.42%) PhD
3 7 (1.88%) PRINCE2 Certification
4 4 (1.08%) SAS Certification
4 4 (1.08%) PMI Certification
5 2 (0.54%) MBA
5 2 (0.54%) PMP
5 2 (0.54%) CCNP
5 2 (0.54%) Cisco Certification
6 1 (0.27%) ITIL Certification
6 1 (0.27%) PgMP
6 1 (0.27%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 15 (4.03%) SLA
2 14 (3.76%) QA
3 7 (1.88%) Data Quality
4 3 (0.81%) ISO 9001
4 3 (0.81%) PCI DSS
Systems Management
1 9 (2.42%) Puppet
1 9 (2.42%) Opscode Chef
1 9 (2.42%) Ansible
1 9 (2.42%) Salt
2 1 (0.27%) EMC NetWorker
Vendors
1 36 (9.68%) Tableau
2 28 (7.53%) Microsoft
3 23 (6.18%) Oracle
4 21 (5.65%) Adobe
5 19 (5.11%) Business Objects
6 12 (3.23%) Unica
7 10 (2.69%) Salesforce.com
8 9 (2.42%) SAP
8 9 (2.42%) SaltStack
9 8 (2.15%) Informatica
10 7 (1.88%) Open Text
10 7 (1.88%) Google
10 7 (1.88%) Demandware
11 6 (1.61%) Epicor
12 5 (1.34%) FatWire
13 4 (1.08%) ExactTarget
13 4 (1.08%) Neolane
14 3 (0.81%) Talend
14 3 (0.81%) Alterian
15 2 (0.54%) SmartFocus
Manchester
People Source
Salary: £58000 - £65000 per annum + bonus + benefits
Posted: 12 hours ago
City, London
Hyphen
Salary: Training, Holidays, Benefits & More
Posted: 16 hours ago
London
MKR Solutions LLP
Salary: bonus and benefits
Posted: 17 hours ago
London
Exposed Solutions
Salary: £55000 to £70000 per annum
Posted: 18 hours ago
Bristol, Avon
Reed Professional Services
Salary: £38000 per annum + benefits
Posted: Yesterday
Slough, Berkshire
Telefonica UK Limited
Salary: Highly Competitive
Posted: Yesterday
South East London
Morrisons
Salary: £competitive + excellent benefits
Posted: Yesterday
London
Morrisons
Posted: Yesterday
City of London
Churchill Frank
Salary: £60000 - £65000 per annum + benefits
Posted: 4 days ago
Manchester
Churchill Frank
Salary: £24000 - £30000 per annum + benefits
Posted: 4 days ago
City of London
Churchill Frank
Salary: £35000 - £45000 per annum + benefits
Posted: 5 days ago
City, London
SEC Recruitment Limited
Salary: £22000 - £25000 per annum + Benefits
Posted: 5 days ago
London
Parallel Consulting
Salary: £55000 - £70000 per annum + good benefits
Posted: 5 days ago
City, London
Burns Sheehan
Salary: £100000 - £120000 per annum + Bonus + Benefits
Posted: 6 days ago
Northampton, Northamptonshire
Mortimer Spinks
Salary: £55000 per annum + Fantastic Benefits Package
Posted: 6 days ago
London
Parallel Consulting
Salary: £50000 - £70000 per annum + excellent bonus, pension
Posted: 6 days ago
City of London
Churchill Frank
Salary: £30000 - £40000 per annum + benefits
Posted: 11 days ago
Peterborough
Churchill Frank
Salary: £25000 - £30000 per annum + benefits
Posted: 11 days ago
City of London
Churchill Frank
Salary: £70000 - £80000 per annum + benefits
Posted: 11 days ago
Cambridge, Cambridgeshire
Red Gate Software
Salary: From £30,000 to £50,000 per annum depending on experience
Posted: 19 days ago