Desktop Support Analyst Jobs

Desktop Support Analyst
UK

The median Desktop Support Analyst salary in the UK is £37,500 per year according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
8 May 2024		 Same period 2023 Same period 2022
Rank 864 879 1082
Rank change year-on-year +15 +203 -230
Permanent jobs requiring a Desktop Support Analyst 24 116 153
As % of all permanent jobs advertised in the UK 0.024% 0.11% 0.097%
As % of the Job Titles category 0.026% 0.12% 0.10%
Number of salaries quoted 21 87 125
10th Percentile £27,500 £23,250 £24,750
25th Percentile £30,000 £26,750 £27,250
Median annual salary (50th Percentile) £37,500 £34,000 £33,000
Median % change year-on-year +10.29% +3.03% +3.13%
75th Percentile £46,250 £40,000 £38,750
90th Percentile £50,250 £50,000 £47,500
UK excluding London median annual salary £30,000 £28,500 £27,500
% change year-on-year +5.26% +3.64% -11.29%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 93,864 92,882 151,282
% of permanent jobs with a recognized job title 94.64% 91.46% 96.10%
Number of salaries quoted 67,182 58,425 84,716
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,517
Median annual salary (50th Percentile) £52,500 £60,000 £60,000
Median % change year-on-year -12.50% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £96,250
UK excluding London median annual salary £50,000 £53,000 £50,000
% change year-on-year -5.66% +6.00% +5.26%

Desktop Support Analyst
Job Vacancy Trend

Job postings that featured Desktop Support Analyst in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Trend

3-month moving average salary quoted in jobs citing Desktop Support Analyst.

Salary trend for Desktop Support Analyst in the UK

Desktop Support Analyst
Salary Histogram

Salary distribution for jobs citing Desktop Support Analyst over the 6 months to 8 May 2024.

Salary histogram for Desktop Support Analyst in the UK

Desktop Support Analyst
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the UK over the 6 months to 8 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Jobs
England -8 24 £37,500 +15.38% 7
London +74 12 £43,750 +9.38% 3
UK excluding London -50 12 £30,000 +5.26% 5
Work from Home +41 7 £30,000 -12.34% 1
Midlands 0 4 £28,250 -0.88% 2
South East +6 3 £30,000 +30.43% 1
South West -31 3 £42,500 +30.77%
North of England +31 2 £30,000 +20.00% 1
West Midlands +10 2 £27,000 -4.42%
North West -2 2 £30,000 +20.00%
East Midlands -15 2 £29,500 +3.51% 2

Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 8 May 2024, Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Desktop Support Analyst in the job title.

1 15 (62.50%) Microsoft
1 15 (62.50%) Microsoft 365
2 14 (58.33%) Windows
3 12 (50.00%) Customer Service
4 9 (37.50%) Microsoft Office
4 9 (37.50%) ITIL
4 9 (37.50%) Active Directory
4 9 (37.50%) Finance
5 7 (29.17%) ITSM
5 7 (29.17%) Microsoft Intune
5 7 (29.17%) Windows 10
5 7 (29.17%) Social Skills
6 6 (25.00%) Azure
7 5 (20.83%) Video Conferencing
7 5 (20.83%) Service Delivery
7 5 (20.83%) TCP/IP
7 5 (20.83%) Problem-Solving
8 4 (16.67%) SharePoint
8 4 (16.67%) Asset Management
8 4 (16.67%) Legal
8 4 (16.67%) Security Cleared
8 4 (16.67%) Mac OS
9 3 (12.50%) Continuous Improvement
9 3 (12.50%) iPhone
9 3 (12.50%) PowerShell
9 3 (12.50%) Degree
9 3 (12.50%) SCCM
9 3 (12.50%) OneDrive
9 3 (12.50%) ServiceNow
9 3 (12.50%) Front Office

Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (16.67%) SharePoint
2 3 (12.50%) Microsoft Exchange
Applications
1 9 (37.50%) Microsoft Office
2 2 (8.33%) Microsoft Excel
3 1 (4.17%) Microsoft PowerPoint
Cloud Services
1 15 (62.50%) Microsoft 365
2 6 (25.00%) Azure
3 3 (12.50%) OneDrive
4 2 (8.33%) Entra ID
5 1 (4.17%) Mimecast
5 1 (4.17%) PaaS
5 1 (4.17%) SaaS
5 1 (4.17%) WhatsApp
Communications & Networking
1 5 (20.83%) TCP/IP
2 3 (12.50%) LAN
3 2 (8.33%) DNS
3 2 (8.33%) Firewall
3 2 (8.33%) Remote Desktop
3 2 (8.33%) VPN
4 1 (4.17%) Cisco IOS
4 1 (4.17%) Ethernet
4 1 (4.17%) Internet
4 1 (4.17%) VoIP
4 1 (4.17%) WAN
4 1 (4.17%) Wireless
Development Applications
1 1 (4.17%) JIRA
General
1 9 (37.50%) Finance
2 7 (29.17%) Social Skills
3 4 (16.67%) Legal
4 3 (12.50%) Front Office
5 2 (8.33%) Inclusion and Diversity
5 2 (8.33%) Law
5 2 (8.33%) Local Government
6 1 (4.17%) Analytical Skills
6 1 (4.17%) Banking
6 1 (4.17%) Financial Institution
6 1 (4.17%) Telecoms
Miscellaneous
1 5 (20.83%) Video Conferencing
2 3 (12.50%) iPhone
3 2 (8.33%) Hedge funds
3 2 (8.33%) iPad
3 2 (8.33%) Onboarding
3 2 (8.33%) Self-Motivation
3 2 (8.33%) Team-Oriented Environment
4 1 (4.17%) Blackberry
4 1 (4.17%) CMDB
4 1 (4.17%) Management Information System
4 1 (4.17%) Mobile App
4 1 (4.17%) Smartphone
Operating Systems
1 14 (58.33%) Windows
2 7 (29.17%) Windows 10
3 4 (16.67%) Mac OS
4 2 (8.33%) Android
4 2 (8.33%) Apple iOS
4 2 (8.33%) Windows 7
5 1 (4.17%) Windows NT
5 1 (4.17%) Windows Server
5 1 (4.17%) Windows Server 2012
5 1 (4.17%) Windows XP
Processes & Methodologies
1 12 (50.00%) Customer Service
2 9 (37.50%) ITIL
3 7 (29.17%) ITSM
4 5 (20.83%) Problem-Solving
4 5 (20.83%) Service Delivery
5 4 (16.67%) Asset Management
6 3 (12.50%) Continuous Improvement
7 2 (8.33%) Agile
7 2 (8.33%) Break/Fix
7 2 (8.33%) Cybersecurity
7 2 (8.33%) Data Protection
7 2 (8.33%) Fintech
7 2 (8.33%) Hardware Maintenance
7 2 (8.33%) Inventory Management
7 2 (8.33%) Investment Management
7 2 (8.33%) Mobile Device Management
7 2 (8.33%) Process Improvement
7 2 (8.33%) Service Management
7 2 (8.33%) Software Asset Management
7 2 (8.33%) Software Deployment
Programming Languages
1 3 (12.50%) PowerShell
Qualifications
1 4 (16.67%) Security Cleared
2 3 (12.50%) Degree
3 2 (8.33%) DV Cleared
3 2 (8.33%) NVQ Level 3
4 1 (4.17%) A+ Certification
System Software
1 9 (37.50%) Active Directory
2 2 (8.33%) VMware Infrastructure
3 1 (4.17%) VMware ESXi
3 1 (4.17%) vSphere
3 1 (4.17%) XenApp
3 1 (4.17%) XenDesktop
Systems Management
1 7 (29.17%) Microsoft Intune
2 3 (12.50%) SCCM
3 1 (4.17%) Cisco CUCM
3 1 (4.17%) Jamf Pro
3 1 (4.17%) McAfee ePO
3 1 (4.17%) NetBackup
3 1 (4.17%) Norton AntiVirus
3 1 (4.17%) Single Sign-On
3 1 (4.17%) Symantec Enterprise Vault
3 1 (4.17%) vCenter Server
3 1 (4.17%) WSUS
Vendors
1 15 (62.50%) Microsoft
2 3 (12.50%) ServiceNow
3 2 (8.33%) Bloomberg
3 2 (8.33%) Citrix
3 2 (8.33%) VMware
4 1 (4.17%) Altiris
4 1 (4.17%) Cisco
4 1 (4.17%) HP
4 1 (4.17%) Ivanti
4 1 (4.17%) McAfee
4 1 (4.17%) Reuters
4 1 (4.17%) RightFax
4 1 (4.17%) Symantec
8 Desktop Support Analyst jobs Nationwide