ITSM Contract Job Trends in the East Midlands

IT Service Management (ITSM)
England > East Midlands

The table below provides summary statistics and contractor rates for jobs advertised in the East Midlands requiring ITSM skills. It covers contract job vacancies from the 6 months leading up to 12 January 2026, with comparisons to the same periods in the previous two years.

6 months to
12 Jan 2026
Same period 2025 Same period 2024
Rank 40 42 44
Rank change year-on-year +2 +2 +19
Contract jobs citing ITSM 35 13 20
As % of all contract jobs in the East Midlands 3.89% 2.32% 2.75%
As % of the Processes & Methodologies category 4.56% 2.66% 3.32%
Number of daily rates quoted 10 1 16
10th Percentile £184 - £413
25th Percentile £239 £188 £442
Median daily rate (50th Percentile) £400 £200 £463
Median % change year-on-year +100.00% -56.76% +23.33%
75th Percentile £497 £213 £681
90th Percentile £560 - £728
England median daily rate £500 £500 £525
% change year-on-year - -4.76% +15.64%
Number of hourly rates quoted 13 1 2
10th Percentile £15.04 - £17.95
25th Percentile £16.09 £45.00 £18.29
Median hourly rate £16.35 £50.00 £18.86
Median % change year-on-year -67.30% +165.11% -0.47%
75th Percentile - £55.00 £19.43
90th Percentile - - £19.77
England median hourly rate £20.79 £29.50 £14.00
% change year-on-year -29.53% +110.71% -6.67%

All Process & Methodology Skills
East Midlands

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the East Midlands.

Contract vacancies with a requirement for process or methodology skills 767 488 603
As % of all contract IT jobs advertised in the East Midlands 85.32% 87.14% 82.83%
Number of daily rates quoted 466 296 429
10th Percentile £188 £240 £211
25th Percentile £350 £324 £325
Median daily rate (50th Percentile) £420 £425 £450
Median % change year-on-year -1.18% -5.56% -2.70%
75th Percentile £525 £545 £565
90th Percentile £625 £631 £675
England median daily rate £500 £525 £538
% change year-on-year -4.76% -2.33% -2.27%
Number of hourly rates quoted 92 23 43
10th Percentile £15.56 £15.48 £11.86
25th Percentile £16.35 £17.00 £16.25
Median hourly rate £18.44 £22.50 £20.00
Median % change year-on-year -18.07% +12.50% +18.84%
75th Percentile £24.49 £27.65 £51.50
90th Percentile £25.15 £38.49 £54.00
England median hourly rate £25.15 £34.00 £42.50
% change year-on-year -26.03% -20.00% +21.43%

ITSM
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of contract IT job postings citing ITSM relative to all contract IT jobs advertised in the East Midlands.

ITSM job vacancy trend in the East Midlands

ITSM
Daily Rate Trend in the East Midlands

Contractor daily rate distribution trend for jobs in the East Midlands citing ITSM.

Contractor daily rate distribution trend for jobs in the East Midlands citing ITSM

ITSM
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing ITSM in the East Midlands over the 6 months to 12 January 2026.

Daily rate histogram for ITSM in the East Midlands

ITSM
Hourly Rate Trend in the East Midlands

Contractor hourly rate distribution trend for jobs in the East Midlands citing ITSM.

Contractor hourly rate distribution trend for jobs in the East Midlands citing ITSM

ITSM
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the East Midlands region over the 6 months to 12 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire -5 14 £200 - 8
Northamptonshire - 7 £400 - 3
Leicestershire - 6 £400 - 5
Derbyshire -3 4 - - 4
Lincolnshire - 3 £424 - 2
ITSM
England

ITSM
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 2 (5.71%) Remedy ITSM
2 1 (2.86%) assyst
Cloud Services
1 4 (11.43%) Azure
2 2 (5.71%) AWS
2 2 (5.71%) Microsoft 365
3 1 (2.86%) Azure DevOps
3 1 (2.86%) Entra ID
Communications & Networking
1 1 (2.86%) DHCP
1 1 (2.86%) DNS
1 1 (2.86%) LAN
1 1 (2.86%) Network Security
1 1 (2.86%) WLAN
Development Applications
1 2 (5.71%) JIRA
General
1 11 (31.43%) Social Skills
2 6 (17.14%) Manufacturing
3 2 (5.71%) Analytical Skills
3 2 (5.71%) Fire and Rescue
3 2 (5.71%) Local Government
3 2 (5.71%) Organisational Skills
3 2 (5.71%) Police
3 2 (5.71%) Public Sector
4 1 (2.86%) Documentation Skills
4 1 (2.86%) Electronics
4 1 (2.86%) Finance
4 1 (2.86%) Legal
4 1 (2.86%) Marketing
4 1 (2.86%) Telecoms
Job Titles
1 25 (71.43%) Analyst
2 6 (17.14%) IT Support
3 5 (14.29%) IT Analyst
3 5 (14.29%) IT Support Analyst
3 5 (14.29%) Support Analyst
4 4 (11.43%) Security Analyst
5 3 (8.57%) Operations Analyst
5 3 (8.57%) Security Operations Analyst
6 2 (5.71%) Business Analyst
6 2 (5.71%) Help Desk Technician
6 2 (5.71%) ICT Technician
6 2 (5.71%) Support Engineer
7 1 (2.86%) Active Directory Specialist
7 1 (2.86%) Delivery Manager
7 1 (2.86%) Desktop Support
7 1 (2.86%) Desktop Support Engineer
7 1 (2.86%) Information Security Analyst
7 1 (2.86%) IT Manager
7 1 (2.86%) Network Engineer
7 1 (2.86%) Project Manager
Libraries, Frameworks & Software Standards
1 1 (2.86%) ADO
Miscellaneous
1 7 (20.00%) Driving Licence
2 5 (14.29%) Management Information System
3 1 (2.86%) Enterprise Software
3 1 (2.86%) Onboarding
3 1 (2.86%) Virtual Team
Operating Systems
1 10 (28.57%) Windows
2 2 (5.71%) Linux
3 1 (2.86%) Data ONTAP
3 1 (2.86%) Windows Server
Processes & Methodologies
1 13 (37.14%) Customer Experience
1 13 (37.14%) Customer Service
1 13 (37.14%) ITIL
2 11 (31.43%) Pattern Recognition
3 10 (28.57%) Problem-Solving
4 9 (25.71%) Service Management
5 7 (20.00%) Data Protection
6 6 (17.14%) Cybersecurity
6 6 (17.14%) Information Security
6 6 (17.14%) Problem Management
6 6 (17.14%) Project Management
6 6 (17.14%) Service Delivery
7 5 (14.29%) Change Management
7 5 (14.29%) Root Cause Analysis
8 4 (11.43%) Continuous Improvement
8 4 (11.43%) Security Operations
8 4 (11.43%) Stakeholder Management
9 3 (8.57%) Agile
9 3 (8.57%) Tech Ops
9 3 (8.57%) Ticket Management
Programming Languages
1 1 (2.86%) PowerShell
Qualifications
1 6 (17.14%) Degree
2 5 (14.29%) A+ Certification
2 5 (14.29%) Security Cleared
3 3 (8.57%) SC Cleared
4 2 (5.71%) BPSS Clearance
4 2 (5.71%) NVQ Level 3
5 1 (2.86%) Azure Certification
5 1 (2.86%) DV Cleared
5 1 (2.86%) ITIL Certification
5 1 (2.86%) Microsoft Certification
Quality Assurance & Compliance
1 1 (2.86%) GDPR
1 1 (2.86%) SLA
System Software
1 3 (8.57%) Hyper-V
1 3 (8.57%) VMware Infrastructure
2 2 (5.71%) Active Directory
Systems Management
1 1 (2.86%) Microsoft Intune
Vendors
1 13 (37.14%) Genesys
2 8 (22.86%) Microsoft
2 8 (22.86%) ServiceNow
3 3 (8.57%) VMware
4 2 (5.71%) Remedy
5 1 (2.86%) Fortinet
5 1 (2.86%) NetApp
5 1 (2.86%) SAP