Period
to 19 January 2019

The median contractor rate for a CRM Analyst was £420 per day in advertised job vacancies in England during the 6 months to 19 January 2019.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management Analyst
UK > England
6 months to
19 Jan 2019
Same period 2018 Same period 2017
Rank 701 637 615
Rank change year-on-year -64 -22 -38
Contract jobs requiring a CRM Analyst 148 205 224
As % of all contract IT jobs advertised in England 0.16% 0.22% 0.25%
As % of the Job Titles category 0.17% 0.23% 0.26%
Number of daily rates quoted 113 124 164
England median daily rate £420 £420 £400
Median daily rate % change year-on-year - +5.00% -
10th Percentile £264 £213 £207
90th Percentile £538 £538 £500
UK median daily rate £418 £419 £388
% change year-on-year -0.39% +8.17% -3.13%
Number of hourly rates quoted 1 0 0
England median hourly rate £35.00 - -
UK median hourly rate £35.00 - -

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
England
Contract vacancies in England with a recognized job title 85,682 87,523 85,380
% of contract IT jobs with a recognized job title 94.69% 94.85% 94.84%
Number of daily rates quoted 57,271 58,700 56,238
England median daily rate £465 £450 £425
Median daily rate % change year-on-year +3.33% +5.88% +2.41%
10th Percentile £275 £263 £256
90th Percentile £649 £638 £613
UK median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 2,561 2,553 2,913
England median hourly rate £18.70 £18.19 £18.39
Median hourly rate % change year-on-year +2.80% -1.06% -0.62%
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.75 £47.83 £47.00
UK median hourly rate £18.70 £18.38 £18.00
% change year-on-year +1.77% +2.08% -2.81%

CRM Analyst
Job Vacancy Trend in England

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for CRM Analyst in England

CRM Analyst
Contractor Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM Analyst in England.

Contractor daily rate trend for CRM Analyst in England

CRM Analyst
Contractor Daily Rate Histogram in England

The daily rate distribution of IT jobs citing CRM Analyst in England over the 6 months to 19 January 2019.

Contractor daily rate histogram for CRM Analyst in England

CRM Analyst
Contractor Hourly Rate Trend in England

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM Analyst in England.

Contractor hourly rate trend for CRM Analyst in England

CRM Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM Analyst within the England region over the 6 months to 19 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -49 63 £475 +11.76% 14
North of England -10 29 £375 -10.71% 3
North West +14 22 £394 -2.17% 3
South West -15 19 £350 +24.44% 2
West Midlands -10 13 £425 +0.29%
South East -19 13 £425 +80.85% 4
Midlands -20 13 £425 -
East of England +1 11 £380 -15.56% 2
North East -4 5 £325 +8.33%
Yorkshire -26 2 £369 -25.51%
CRM Analyst
UK

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 19 January 2019, CRM Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring CRM Analyst in the job title.

1 148 (100.00%) CRM
2 70 (47.30%) Dynamics CRM
3 52 (35.14%) Agile Software Development
4 47 (31.76%) Microsoft
5 30 (20.27%) Business Analysis
6 28 (18.92%) SQL
6 28 (18.92%) Finance
6 28 (18.92%) Stakeholder Management
7 26 (17.57%) Salesforce.com
8 24 (16.22%) Marketing
9 22 (14.86%) Dynamics 365
10 21 (14.19%) Analytics
11 19 (12.84%) Analytical Skills
11 19 (12.84%) Problem-Solving
12 17 (11.49%) Scrum
12 17 (11.49%) Retail
13 16 (10.81%) Business Intelligence
14 14 (9.46%) SAP
14 14 (9.46%) ISEB
14 14 (9.46%) User Acceptance Testing
14 14 (9.46%) Test Scripting
15 12 (8.11%) GAP Analysis
16 11 (7.43%) Microsoft Excel
16 11 (7.43%) Functional Testing
17 10 (6.76%) Business Process Modelling
17 10 (6.76%) Microsoft Office
17 10 (6.76%) Oracle
17 10 (6.76%) Banking
17 10 (6.76%) Billing
17 10 (6.76%) BPMN

CRM Analyst Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.05%) SharePoint
2 2 (1.35%) Skype for Business
3 1 (0.68%) BizTalk Server
3 1 (0.68%) IIS
3 1 (0.68%) MS Project Server
3 1 (0.68%) MTS
3 1 (0.68%) SAS
Applications
1 11 (7.43%) Microsoft Excel
2 10 (6.76%) Microsoft Office
3 3 (2.03%) Microsoft Project
4 1 (0.68%) MS Visio
Business Applications
1 70 (47.30%) Dynamics CRM
2 5 (3.38%) Oracle CRM
3 4 (2.70%) Dynamics AX
3 4 (2.70%) Dynamics NAV
3 4 (2.70%) SAP CRM
4 3 (2.03%) Temenos T24
5 2 (1.35%) Oracle EBS
5 2 (1.35%) Salesforce.com CRM
6 1 (0.68%) Eloqua
6 1 (0.68%) Unica
Cloud Services
1 22 (14.86%) Dynamics 365
2 5 (3.38%) Microsoft Azure
3 3 (2.03%) Google Analytics
3 3 (2.03%) IaaS
3 3 (2.03%) Office 365
3 3 (2.03%) PaaS
3 3 (2.03%) SaaS
4 1 (0.68%) Salesforce Service Cloud
Communications & Networking
1 1 (0.68%) Internet
1 1 (0.68%) LAN
Database & Business Intelligence
1 9 (6.08%) Power BI
2 6 (4.05%) Data Warehouse
3 4 (2.70%) Apache Hive
3 4 (2.70%) Data Mining
3 4 (2.70%) MySQL
4 2 (1.35%) SQL Server
5 1 (0.68%) Oracle Reports
5 1 (0.68%) SQL Server 2012
5 1 (0.68%) SQL Server 2014
5 1 (0.68%) SQL Server Integration Services
5 1 (0.68%) SQL Server Reporting Services
Development Applications
1 3 (2.03%) JIRA
1 3 (2.03%) Visual Studio Team System
2 2 (1.35%) JMeter
2 2 (1.35%) Team Foundation Server
3 1 (0.68%) MSTest
3 1 (0.68%) Selenium
3 1 (0.68%) Visual Studio
General
1 28 (18.92%) Finance
2 24 (16.22%) Marketing
3 17 (11.49%) Retail
4 10 (6.76%) Banking
4 10 (6.76%) Billing
5 6 (4.05%) Legal
6 4 (2.70%) Automotive
6 4 (2.70%) Private Banking
7 3 (2.03%) Advertising
7 3 (2.03%) Back Office
7 3 (2.03%) Manufacturing
8 2 (1.35%) Electronics
8 2 (1.35%) Front Office
8 2 (1.35%) Investment Banking
8 2 (1.35%) Publishing
8 2 (1.35%) Retail Banking
8 2 (1.35%) Telecoms
9 1 (0.68%) Financial Institution
9 1 (0.68%) General Ledger
9 1 (0.68%) Spanish Language
Libraries, Frameworks & Software Standards
1 2 (1.35%) jQuery
2 1 (0.68%) REST
2 1 (0.68%) SOAP
2 1 (0.68%) Spring
2 1 (0.68%) Web Services
2 1 (0.68%) XML
Miscellaneous
1 19 (12.84%) Analytical Skills
2 6 (4.05%) Reference Data
3 3 (2.03%) Self-Motivation
3 3 (2.03%) Virtual Team
4 2 (1.35%) Management Information System
5 1 (0.68%) Client/Server
5 1 (0.68%) Equities
5 1 (0.68%) Fintech
5 1 (0.68%) Fixed Income
5 1 (0.68%) Smart Meter
5 1 (0.68%) User Experience
Operating Systems
1 1 (0.68%) Windows
1 1 (0.68%) Windows Server
1 1 (0.68%) Windows Server 2012
Processes & Methodologies
1 148 (100.00%) CRM
2 52 (35.14%) Agile Software Development
3 30 (20.27%) Business Analysis
4 28 (18.92%) Stakeholder Management
5 21 (14.19%) Analytics
6 19 (12.84%) Problem-Solving
7 17 (11.49%) Scrum
8 16 (10.81%) Business Intelligence
9 14 (9.46%) Test Scripting
9 14 (9.46%) User Acceptance Testing
10 12 (8.11%) GAP Analysis
11 11 (7.43%) Functional Testing
12 10 (6.76%) BPMN
12 10 (6.76%) Business Process Modelling
13 9 (6.08%) Data Analysis
13 9 (6.08%) Data Modelling
13 9 (6.08%) Process Improvement
13 9 (6.08%) User Stories
13 9 (6.08%) Validation
14 8 (5.41%) Business Process Improvement
Programming Languages
1 28 (18.92%) SQL
2 3 (2.03%) Python
2 3 (2.03%) R
2 3 (2.03%) VB
3 1 (0.68%) Java
3 1 (0.68%) PowerShell
3 1 (0.68%) T-SQL
Qualifications
1 14 (9.46%) ISEB
2 10 (6.76%) Degree
3 6 (4.05%) ISTQB
4 3 (2.03%) MBA
4 3 (2.03%) Security Cleared
5 1 (0.68%) BPSS Clearance
5 1 (0.68%) CFA
5 1 (0.68%) Master's Degree
5 1 (0.68%) Numerate Degree
Quality Assurance & Compliance
1 3 (2.03%) QA
2 2 (1.35%) GDPR
3 1 (0.68%) EMIR
3 1 (0.68%) MiFID
3 1 (0.68%) PMO
3 1 (0.68%) PSD2
System Software
1 1 (0.68%) Active Directory
Systems Management
1 1 (0.68%) Microsoft Intune
Vendors
1 47 (31.76%) Microsoft
2 26 (17.57%) Salesforce.com
3 14 (9.46%) SAP
4 10 (6.76%) Oracle
5 4 (2.70%) Teradata
6 3 (2.03%) Google
6 3 (2.03%) Sitecore
6 3 (2.03%) Tableau
7 2 (1.35%) Cadence
7 2 (1.35%) Siebel
8 1 (0.68%) Adobe
8 1 (0.68%) ForgeRock
8 1 (0.68%) IBM
8 1 (0.68%) JDA
8 1 (0.68%) Pardot
8 1 (0.68%) Pega
8 1 (0.68%) Remedy
8 1 (0.68%) Talend
8 1 (0.68%) Temenos
8 1 (0.68%) Thunderhead