Period
to 19 November 2017

The median contractor rate for a CRM Analyst was £415 per day in advertised job vacancies during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Customer Relationship Management Analyst
UK
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 650 654 572
Rank change year-on-year +4 -82 +7
Contract jobs requiring a CRM Analyst 228 242 333
As % of all contract IT jobs advertised in the UK 0.22% 0.23% 0.29%
As % of the Job Titles category 0.24% 0.24% 0.31%
Number of daily rates quoted 141 182 237
UK median daily rate £415 £380 £388
Median daily rate % change year-on-year +9.21% -1.94% -3.13%
10th Percentile £263 £207 £250
90th Percentile £525 £499 £493
UK excluding London median daily rate £400 £365 £400
% change year-on-year +9.59% -8.75% +21.21%
Number of hourly rates quoted 0 3 3
UK median hourly rate - £14.50 £26.25
Median hourly rate % change year-on-year - -44.76% +38.16%
UK excluding London median hourly rate - £14.50 £25.88
% change year-on-year - -43.96% +36.18%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96141 99356 108750
% of contract IT jobs with a recognized job title 94.81% 94.76% 94.89%
Number of daily rates quoted 63392 64835 69190
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £392 £375
% change year-on-year +2.17% +4.41% +3.73%
Number of hourly rates quoted 2869 3292 4137
UK median hourly rate £18.70 £18.00 £18.00
Median hourly rate % change year-on-year +3.89% - +9.09%
10th Percentile £10.96 £10.50 £10.50
90th Percentile £47.83 £47.38 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

CRM Analyst
Job Vacancy Trend

Job postings that featured CRM Analyst in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for CRM Analyst in the UK

CRM Analyst
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing CRM Analyst.

Contractor daily rate trend for CRM Analyst in the UK

CRM Analyst
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing CRM Analyst over the 6 months to 19 November 2017.

Contractor daily rate histogram for CRM Analyst in the UK

CRM Analyst
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing CRM Analyst.

Contractor hourly rate trend for CRM Analyst in the UK

CRM Analyst
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM Analyst within the UK over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +8 220 £420 +8.39% 8
London -14 121 £431 +5.18% 3
UK excluding London -2 106 £400 +9.59% 5
North of England +63 32 £410 +5.81%
Midlands +21 29 £414 +27.31% 1
South East -6 25 £344 -8.33% 4
West Midlands +18 23 £415 +27.69% 1
Yorkshire +26 19 £425 +6.25%
North West +25 11 £403 +3.87%
Scotland -1 9 £400 +34.45%
East of England -16 9 £450 +20.00%
East Midlands +15 6 £375 -16.67%
North East +69 2 - -
South West -1 2 £364 -4.59%

CRM Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 November 2017, CRM Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring CRM Analyst in the job title.

1 228 (100.00%) CRM
2 112 (49.12%) Dynamics CRM
3 83 (36.40%) Microsoft
4 52 (22.81%) Stakeholder Management
5 51 (22.37%) Agile Software Development
6 46 (20.18%) Salesforce.com
7 40 (17.54%) Business Analysis
8 35 (15.35%) Marketing
9 33 (14.47%) Microsoft Excel
9 33 (14.47%) Finance
10 32 (14.04%) Migration
11 28 (12.28%) User Acceptance Testing
12 27 (11.84%) SQL
12 27 (11.84%) Analytical Skills
13 25 (10.96%) User Stories
14 22 (9.65%) Test Scripting
14 22 (9.65%) Data Migration
15 21 (9.21%) Change Management
16 19 (8.33%) Business Intelligence
17 18 (7.89%) Project Management
17 18 (7.89%) Scrum
17 18 (7.89%) Banking
18 17 (7.46%) SDLC
19 16 (7.02%) ERP
19 16 (7.02%) MS Visio
20 15 (6.58%) Oracle
20 15 (6.58%) Scenario Testing
21 14 (6.14%) Dynamics 365
21 14 (6.14%) Microsoft Office
21 14 (6.14%) Use Case

CRM Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (3.07%) CMS
2 5 (2.19%) SharePoint
3 2 (0.88%) BizTalk Server
3 2 (0.88%) Confluence
3 2 (0.88%) Sitecore CMS
4 1 (0.44%) Mule
4 1 (0.44%) SAS
4 1 (0.44%) Skype for Business
Applications
1 33 (14.47%) Microsoft Excel
2 16 (7.02%) MS Visio
3 14 (6.14%) Microsoft Office
4 12 (5.26%) Microsoft PowerPoint
5 1 (0.44%) Microsoft Project
5 1 (0.44%) Spreadsheet
Business Applications
1 112 (49.12%) Dynamics CRM
2 13 (5.70%) Salesforce.com CRM
3 9 (3.95%) NetSuite
4 2 (0.88%) Adobe Campaign
4 2 (0.88%) Temenos Globus
4 2 (0.88%) Temenos T24
5 1 (0.44%) assyst
5 1 (0.44%) Dynamics AX
5 1 (0.44%) FastStats
5 1 (0.44%) Infor CRM
5 1 (0.44%) Oracle CRM
5 1 (0.44%) Payment Gateway
5 1 (0.44%) Unit4 Business World
Cloud Services
1 14 (6.14%) Dynamics 365
2 7 (3.07%) Google Analytics
3 5 (2.19%) Silverpop
4 3 (1.32%) Veeva
5 2 (0.88%) Office 365
5 2 (0.88%) SaaS
6 1 (0.44%) CallidusCloud
6 1 (0.44%) Force.com
6 1 (0.44%) Microsoft Azure
6 1 (0.44%) OneDrive
6 1 (0.44%) Salesforce Service Cloud
6 1 (0.44%) Yammer
Communications & Networking
1 1 (0.44%) SMS
Database & Business Intelligence
1 11 (4.82%) SQL Server
2 8 (3.51%) SQL Server Integration Services
3 7 (3.07%) Data Warehouse
3 7 (3.07%) Oracle Reports
4 6 (2.63%) Power BI
5 5 (2.19%) SQL Server Reporting Services
6 2 (0.88%) Oracle Database
6 2 (0.88%) Oracle Database 10g
6 2 (0.88%) Relational Database
6 2 (0.88%) SQL Server 2008
7 1 (0.44%) Data Mining
7 1 (0.44%) InterSystems Cache
7 1 (0.44%) MS Access
7 1 (0.44%) PowerPivot
7 1 (0.44%) Qlik Sense
7 1 (0.44%) QlikView
7 1 (0.44%) SAP BW
Development Applications
1 9 (3.95%) Team Foundation Server
2 7 (3.07%) Visual Studio
3 5 (2.19%) JIRA
4 2 (0.88%) SoapUI
4 2 (0.88%) Visual Studio Team System
5 1 (0.44%) Oracle Forms
5 1 (0.44%) Talend Open Studio
General
1 35 (15.35%) Marketing
2 33 (14.47%) Finance
3 18 (7.89%) Banking
4 13 (5.70%) Advertising
5 12 (5.26%) Retail
6 10 (4.39%) Investment Banking
7 6 (2.63%) Front Office
7 6 (2.63%) Legal
8 4 (1.75%) Billing
9 2 (0.88%) Automotive
9 2 (0.88%) Back Office
9 2 (0.88%) Pharmaceutical
9 2 (0.88%) Private Banking
9 2 (0.88%) Publishing
9 2 (0.88%) Retail Banking
9 2 (0.88%) Telecoms
10 1 (0.44%) Games
10 1 (0.44%) Local Government
Libraries, Frameworks & Software Standards
1 5 (2.19%) .NET
1 5 (2.19%) Web Services
1 5 (2.19%) XML
2 3 (1.32%) WSDL
3 2 (0.88%) .NET Framework
3 2 (0.88%) COM
3 2 (0.88%) HTML
4 1 (0.44%) AngularJS
4 1 (0.44%) Java EE
4 1 (0.44%) JDBC
4 1 (0.44%) jQuery
4 1 (0.44%) Silverlight
4 1 (0.44%) SOAP
4 1 (0.44%) Spring
4 1 (0.44%) Visualforce
4 1 (0.44%) XSD
Miscellaneous
1 27 (11.84%) Analytical Skills
2 12 (5.26%) User Experience
3 7 (3.07%) Management Information System
4 6 (2.63%) Equities
4 6 (2.63%) Fixed Income
5 5 (2.19%) Marketing Technology
5 5 (2.19%) Reference Data
5 5 (2.19%) Social Media
6 4 (1.75%) IVR
7 3 (1.32%) Data Structures
7 3 (1.32%) Greenfield Project
7 3 (1.32%) Wiki
8 2 (0.88%) Mobile App
8 2 (0.88%) NHS
9 1 (0.44%) Data Protection Act
9 1 (0.44%) FMCG
9 1 (0.44%) Learning Management System
9 1 (0.44%) RIA
9 1 (0.44%) Virtual Team
Operating Systems
1 1 (0.44%) Linux
1 1 (0.44%) Unix
1 1 (0.44%) Windows
Processes & Methodologies
1 228 (100.00%) CRM
2 52 (22.81%) Stakeholder Management
3 51 (22.37%) Agile Software Development
4 40 (17.54%) Business Analysis
5 32 (14.04%) Migration
6 28 (12.28%) User Acceptance Testing
7 25 (10.96%) User Stories
8 22 (9.65%) Data Migration
8 22 (9.65%) Test Scripting
9 21 (9.21%) Change Management
10 19 (8.33%) Business Intelligence
11 18 (7.89%) Project Management
11 18 (7.89%) Scrum
12 17 (7.46%) SDLC
13 16 (7.02%) ERP
14 15 (6.58%) Scenario Testing
15 14 (6.14%) Use Case
16 12 (5.26%) E-Commerce
16 12 (5.26%) Requirements Engineering
16 12 (5.26%) Waterfall
Programming Languages
1 27 (11.84%) SQL
2 4 (1.75%) T-SQL
3 3 (1.32%) Java
3 3 (1.32%) PL/SQL
4 2 (0.88%) C#
4 2 (0.88%) JavaScript
5 1 (0.44%) C
5 1 (0.44%) Python
5 1 (0.44%) R
5 1 (0.44%) Shell Script
5 1 (0.44%) VB
5 1 (0.44%) VBA
Qualifications
1 7 (3.07%) Degree
2 4 (1.75%) ISEB
3 2 (0.88%) ISTQB
Quality Assurance & Compliance
1 8 (3.51%) QA
2 5 (2.19%) PMO
3 4 (1.75%) GDPR
4 3 (1.32%) SLA
5 1 (0.44%) Actionable Recommendations
5 1 (0.44%) Data Quality
5 1 (0.44%) Disclosure Scotland
Systems Management
1 6 (2.63%) Systems Management Server (SMS)
2 3 (1.32%) HP Quality Center
Vendors
1 83 (36.40%) Microsoft
2 46 (20.18%) Salesforce.com
3 15 (6.58%) Oracle
4 11 (4.82%) SAP
5 8 (3.51%) Siebel
5 8 (3.51%) Sitecore
6 7 (3.07%) Google
7 5 (2.19%) Hootsuite
8 4 (1.75%) Marketo
8 4 (1.75%) Salesforce Marketing Cloud
9 3 (1.32%) HP
10 2 (0.88%) IBM
10 2 (0.88%) MuleSoft
10 2 (0.88%) Nuxeo
10 2 (0.88%) Tableau
10 2 (0.88%) Temenos
11 1 (0.44%) Callidus
11 1 (0.44%) MicroStrategy
11 1 (0.44%) Progress
11 1 (0.44%) Talend