Customer Analyst Contracts in England

Customer Analyst
UK > England

The median Customer Analyst daily rate in England is £132, according to job vacancies posted in the 6 months leading up to 1 May 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 462 497 612
Rank change year-on-year +35 +115 +104
Contract jobs requiring a Customer Analyst 23 45 41
As % of all contract jobs advertised in England 0.094% 0.12% 0.081%
As % of the Job Titles category 0.10% 0.13% 0.086%
Number of daily rates quoted 9 12 14
10th Percentile £119 £159 £131
25th Percentile £129 £463 £313
Median daily rate (50th Percentile) £132 £488 £360
Median % change year-on-year -72.86% +35.42% -28.00%
75th Percentile £350 £518 £406
90th Percentile £465 £538 £476
UK median daily rate £132 £490 £360
% change year-on-year -72.99% +36.11% -15.29%
Number of hourly rates quoted 8 33 22
10th Percentile - - -
25th Percentile - - £13.41
Median hourly rate £14.84 £14.16 £13.66
Median % change year-on-year +4.80% +3.66% +1.19%
75th Percentile £14.95 - £13.91
90th Percentile £15.29 £15.06 -
UK median hourly rate £14.84 £14.16 £13.66
% change year-on-year +4.80% +3.66% +1.19%

All Contract IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 22,549 34,488 47,741
% of contract IT jobs with a recognized job title 92.59% 92.73% 94.62%
Number of daily rates quoted 15,007 22,894 33,903
10th Percentile £300 £275 £313
25th Percentile £409 £413 £425
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +4.76%
75th Percentile £638 £643 £663
90th Percentile £750 £750 £763
UK median daily rate £515 £525 £540
% change year-on-year -1.90% -2.78% +2.86%
Number of hourly rates quoted 900 2,432 1,409
10th Percentile £14.20 £13.00 £14.35
25th Percentile £18.51 £16.30 £20.00
Median hourly rate £30.62 £36.31 £45.00
Median % change year-on-year -15.67% -19.32% +100.00%
75th Percentile £63.75 £61.25 £65.00
90th Percentile £75.00 £72.50 £76.60
UK median hourly rate £29.00 £36.42 £45.00
% change year-on-year -20.37% -19.07% +91.49%

Customer Analyst
Job Vacancy Trend in England

Job postings that featured Customer Analyst in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Customer Analyst in England

Customer Analyst
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Customer Analyst in England.

Daily rate trend for Customer Analyst in England

Customer Analyst
Daily Rate Histogram in England

Daily rate distribution for jobs citing Customer Analyst in England over the 6 months to 1 May 2025.

Daily rate histogram for Customer Analyst in England

Customer Analyst
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Customer Analyst in England.

Hourly rate trend for Customer Analyst in England

Customer Analyst
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Analyst within the England region over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +7 9 - - 6
London +39 8 £350 -31.03% 8
Midlands +26 5 £129 -
East Midlands +14 5 £129 -
South East +43 1 £120 -75.06% 4
Customer Analyst
UK

Customer Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 1 May 2025, Customer Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Customer Analyst in the job title.

1 14 (60.87%) Customer Service
2 12 (52.17%) Microsoft PowerPoint
3 11 (47.83%) Microsoft Excel
4 10 (43.48%) Problem-Solving
4 10 (43.48%) Microsoft
5 9 (39.13%) Service Delivery
5 9 (39.13%) Incident Management
5 9 (39.13%) Mathematics
6 6 (26.09%) Social Skills
7 4 (17.39%) Agile
7 4 (17.39%) Banking
8 3 (13.04%) Stakeholder Management
8 3 (13.04%) Salesforce
8 3 (13.04%) SAP
8 3 (13.04%) Mentoring
8 3 (13.04%) Coaching
8 3 (13.04%) User Stories
8 3 (13.04%) QA
8 3 (13.04%) Impact Analysis
8 3 (13.04%) Conversational UI
8 3 (13.04%) Epics
8 3 (13.04%) Chatbot
9 2 (8.70%) SAP MDG
9 2 (8.70%) DocuSign
9 2 (8.70%) SAP Data Services
9 2 (8.70%) Data Validation
9 2 (8.70%) Data Governance
9 2 (8.70%) Data Quality
9 2 (8.70%) Customer Insight
9 2 (8.70%) KYC

Customer Analyst Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.35%) SAS
Applications
1 12 (52.17%) Microsoft PowerPoint
2 11 (47.83%) Microsoft Excel
3 3 (13.04%) Chatbot
4 1 (4.35%) Microsoft Office
Business Applications
1 2 (8.70%) SAP MDG
Cloud Services
1 1 (4.35%) Azure
1 1 (4.35%) Power Platform
Database & Business Intelligence
1 2 (8.70%) SAP Data Services
2 1 (4.35%) Power BI
2 1 (4.35%) Tableau
General
1 6 (26.09%) Social Skills
2 4 (17.39%) Banking
3 2 (8.70%) Analytical Skills
3 2 (8.70%) Finance
3 2 (8.70%) Marketing
4 1 (4.35%) Inclusion and Diversity
4 1 (4.35%) Organisational Skills
4 1 (4.35%) Presentation Skills
4 1 (4.35%) Retail
Miscellaneous
1 2 (8.70%) Management Information System
2 1 (4.35%) FMCG
Processes & Methodologies
1 14 (60.87%) Customer Service
2 10 (43.48%) Problem-Solving
3 9 (39.13%) Incident Management
3 9 (39.13%) Mathematics
3 9 (39.13%) Service Delivery
4 4 (17.39%) Agile
5 3 (13.04%) Coaching
5 3 (13.04%) Conversational UI
5 3 (13.04%) Epics
5 3 (13.04%) Impact Analysis
5 3 (13.04%) Mentoring
5 3 (13.04%) Stakeholder Management
5 3 (13.04%) User Stories
6 2 (8.70%) Customer Insight
6 2 (8.70%) Data Governance
6 2 (8.70%) Data Modelling
6 2 (8.70%) Data Validation
6 2 (8.70%) KYC
6 2 (8.70%) Validation
7 1 (4.35%) B2B
Programming Languages
1 2 (8.70%) SQL
2 1 (4.35%) Data Analysis Expressions
2 1 (4.35%) Python
Qualifications
1 1 (4.35%) Degree
Quality Assurance & Compliance
1 3 (13.04%) QA
2 2 (8.70%) Data Quality
Vendors
1 10 (43.48%) Microsoft
2 3 (13.04%) Salesforce
2 3 (13.04%) SAP
3 2 (8.70%) DocuSign
4 1 (4.35%) Adobe
4 1 (4.35%) Databricks