Service Delivery Contracts in the Midlands

Service Delivery
England > Midlands

The table below provides summary statistics for contract job vacancies advertised in the Midlands requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 28 June 2025, comparing them to the same period in the previous two years.

6 months to
28 Jun 2025
Same period 2024 Same period 2023
Rank 68 73 54
Rank change year-on-year +5 -19 +13
Contract jobs citing Service Delivery 66 71 117
As % of all contract jobs advertised in the Midlands 3.00% 2.40% 3.64%
As % of the Processes & Methodologies category 3.38% 3.00% 4.17%
Number of daily rates quoted 39 39 63
10th Percentile £185 £197 £366
25th Percentile £341 £316 £481
Median daily rate (50th Percentile) £429 £489 £545
Median % change year-on-year -12.27% -10.28% +5.31%
75th Percentile £506 £594 £595
90th Percentile £537 £730 £625
England median daily rate £450 £500 £525
% change year-on-year -10.00% -4.76% -
Number of hourly rates quoted 7 8 4
10th Percentile £16.20 £12.55 -
25th Percentile - £13.81 £12.50
Median hourly rate £17.87 £16.49 £15.75
Median % change year-on-year +8.40% +4.67% -11.27%
75th Percentile - £26.30 £20.67
90th Percentile £19.92 £45.62 £24.13
England median hourly rate £16.69 £15.00 £18.72
% change year-on-year +11.27% -19.85% +29.07%

All Process and Methodology Skills
Midlands

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the Midlands.

Contract vacancies with a requirement for process or methodology skills 1,954 2,368 2,804
As % of all contract IT jobs advertised in the Midlands 88.74% 80.16% 87.32%
Number of daily rates quoted 1,248 1,574 1,988
10th Percentile £207 £243 £258
25th Percentile £356 £358 £363
Median daily rate (50th Percentile) £450 £488 £500
Median % change year-on-year -7.69% -2.50% +5.26%
75th Percentile £550 £600 £600
90th Percentile £639 £688 £700
England median daily rate £515 £525 £550
% change year-on-year -1.90% -4.55% -
Number of hourly rates quoted 145 177 95
10th Percentile £12.62 £11.24 £12.50
25th Percentile £15.09 £14.00 £15.57
Median hourly rate £21.25 £18.97 £25.25
Median % change year-on-year +12.02% -24.87% +32.89%
75th Percentile £28.18 £35.00 £49.50
90th Percentile £50.00 £55.00 £65.00
England median hourly rate £25.15 £38.12 £37.42
% change year-on-year -34.02% +1.87% +45.72%

Service Delivery
Job Vacancy Trend in the Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Delivery in the Midlands

Service Delivery
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Service Delivery in the Midlands.

Daily rate trend for Service Delivery in the Midlands

Service Delivery
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Service Delivery in the Midlands over the 6 months to 28 June 2025.

Daily rate histogram for Service Delivery in the Midlands

Service Delivery
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Service Delivery in the Midlands.

Hourly rate trend for Service Delivery in the Midlands

Service Delivery
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Midlands region over the 6 months to 28 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands 0 37 £450 -11.76% 91
East Midlands +5 28 £393 -14.67% 41
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.52%) SharePoint
1 1 (1.52%) WebLogic
Applications
1 2 (3.03%) Microsoft Excel
1 2 (3.03%) Microsoft PowerPoint
2 1 (1.52%) Microsoft Office
Business Applications
1 1 (1.52%) Remedy ITSM
1 1 (1.52%) SAP Oil and Gas
1 1 (1.52%) SAP S/4HANA
Cloud Services
1 8 (12.12%) AWS
2 5 (7.58%) Azure
3 4 (6.06%) Amazon CloudWatch
3 4 (6.06%) Amazon S3
3 4 (6.06%) AWS Lambda
3 4 (6.06%) Serverless
4 3 (4.55%) Amazon Glacier
4 3 (4.55%) Amazon Kinesis
4 3 (4.55%) Microsoft 365
4 3 (4.55%) Power Platform
4 3 (4.55%) SaaS
5 1 (1.52%) AWS CloudFormation
5 1 (1.52%) Cloud Computing
5 1 (1.52%) GCP
Communications & Networking
1 4 (6.06%) Firewall
2 2 (3.03%) Cisco Firepower
2 2 (3.03%) DMZ
2 2 (3.03%) Internet
3 1 (1.52%) BGP
3 1 (1.52%) DHCP
3 1 (1.52%) DNS
3 1 (1.52%) EIGRP
3 1 (1.52%) IPv4
3 1 (1.52%) Modbus
3 1 (1.52%) MPLS
3 1 (1.52%) OSPF
3 1 (1.52%) SD-WAN
3 1 (1.52%) VPN
3 1 (1.52%) WAN
Database & Business Intelligence
1 4 (6.06%) DynamoDB
2 3 (4.55%) Power BI
3 2 (3.03%) MongoDB
3 2 (3.03%) NoSQL
4 1 (1.52%) BusinessObjects
Development Applications
1 6 (9.09%) Jenkins
2 3 (4.55%) Maven
3 2 (3.03%) Git
3 2 (3.03%) Gradle
4 1 (1.52%) GitLab
General
1 18 (27.27%) Social Skills
2 16 (24.24%) Finance
3 6 (9.09%) Public Sector
4 3 (4.55%) Analytical Skills
4 3 (4.55%) Presentation Skills
4 3 (4.55%) Telecoms
5 2 (3.03%) Inclusion and Diversity
5 2 (3.03%) Legal
6 1 (1.52%) Back Office
6 1 (1.52%) Electronics
6 1 (1.52%) Health Technology
6 1 (1.52%) Influencing Skills
6 1 (1.52%) Local Government
6 1 (1.52%) Manufacturing
6 1 (1.52%) Marketing
Job Titles
1 14 (21.21%) Delivery Manager
2 9 (13.64%) Analyst
3 8 (12.12%) Architect
3 8 (12.12%) Solutions Architect
4 6 (9.09%) Service Manager
5 5 (7.58%) Developer
5 5 (7.58%) Lead
5 5 (7.58%) Service Delivery Manager
6 4 (6.06%) Coordinator
7 3 (4.55%) IT Manager
7 3 (4.55%) IT Services Delivery Manager
7 3 (4.55%) IT Services Manager
7 3 (4.55%) Java Developer
7 3 (4.55%) Report Manager
7 3 (4.55%) Supplier Manager
7 3 (4.55%) Vendor Manager
8 2 (3.03%) AWS Architect
8 2 (3.03%) Digital Product Owner
8 2 (3.03%) Full-Stack Developer
8 2 (3.03%) Product Owner
Libraries, Frameworks & Software Standards
1 5 (7.58%) RESTful
2 3 (4.55%) ActiveMQ
2 3 (4.55%) Kafka
3 2 (3.03%) CSS
3 2 (3.03%) HTML
3 2 (3.03%) Next.js
3 2 (3.03%) React
3 2 (3.03%) Web Services
4 1 (1.52%) Apache Camel
4 1 (1.52%) FHIR
4 1 (1.52%) Node.js
4 1 (1.52%) Quarkus
4 1 (1.52%) RabbitMQ
4 1 (1.52%) Spring
4 1 (1.52%) Spring Boot
Miscellaneous
1 4 (6.06%) Product Ownership
2 3 (4.55%) EPoS
2 3 (4.55%) Public Cloud
3 2 (3.03%) Management Information System
4 1 (1.52%) Cloud Native
4 1 (1.52%) LIMS
4 1 (1.52%) Onboarding
4 1 (1.52%) Operational Technology
4 1 (1.52%) PACS
4 1 (1.52%) Renewable Energy
4 1 (1.52%) SCADA
4 1 (1.52%) Self-Motivation
Operating Systems
1 4 (6.06%) Windows
2 2 (3.03%) Linux
3 1 (1.52%) CentOS
3 1 (1.52%) Rocky
3 1 (1.52%) Ubuntu
3 1 (1.52%) Windows Server
Processes & Methodologies
1 21 (31.82%) Continuous Improvement
2 20 (30.30%) Agile
3 16 (24.24%) Problem-Solving
4 15 (22.73%) Stakeholder Management
5 14 (21.21%) ITIL
6 12 (18.18%) CI/CD
7 8 (12.12%) Customer Service
7 8 (12.12%) Microservices
7 8 (12.12%) Roadmaps
8 7 (10.61%) Coaching
8 7 (10.61%) Problem Management
8 7 (10.61%) Service Delivery Management
8 7 (10.61%) Service Management
9 6 (9.09%) Change Management
9 6 (9.09%) Cybersecurity
9 6 (9.09%) Risk Management
10 5 (7.58%) SDLC
10 5 (7.58%) Stakeholder Engagement
10 5 (7.58%) User Stories
11 4 (6.06%) Continuous Integration
Programming Languages
1 10 (15.15%) Java
2 3 (4.55%) Python
2 3 (4.55%) SQL
3 2 (3.03%) JavaScript
4 1 (1.52%) Bash
4 1 (1.52%) C#
4 1 (1.52%) PowerShell
Qualifications
1 9 (13.64%) SC Cleared
1 9 (13.64%) Security Cleared
2 6 (9.09%) Degree
3 3 (4.55%) BPSS Clearance
3 3 (4.55%) CISSP
4 2 (3.03%) CISA
4 2 (3.03%) CISM
4 2 (3.03%) GIAC
4 2 (3.03%) ISACA
4 2 (3.03%) ITIL Foundation Certificate
4 2 (3.03%) SANS
5 1 (1.52%) CCNP
5 1 (1.52%) Cisco Certification
5 1 (1.52%) Computer Science Degree
5 1 (1.52%) DBS Check
5 1 (1.52%) MCP
5 1 (1.52%) Microsoft Certification
5 1 (1.52%) PMI Certification
5 1 (1.52%) PMP
Quality Assurance & Compliance
1 8 (12.12%) SLA
2 2 (3.03%) PMO
2 2 (3.03%) QA
3 1 (1.52%) Data Quality
3 1 (1.52%) GDPR
3 1 (1.52%) HL7
3 1 (1.52%) ISO/IEC 27001
System Software
1 10 (15.15%) Docker
2 3 (4.55%) Active Directory
3 1 (1.52%) Firmware
3 1 (1.52%) Hyper-V
3 1 (1.52%) VMware Infrastructure
Systems Management
1 4 (6.06%) Kubernetes
2 3 (4.55%) FortiGate
2 3 (4.55%) Microsoft Intune
3 1 (1.52%) Ansible
3 1 (1.52%) Podman
3 1 (1.52%) Rancher
3 1 (1.52%) Terraform
Vendors
1 8 (12.12%) Microsoft
2 4 (6.06%) Cisco
3 2 (3.03%) Apple
3 2 (3.03%) SAP
3 2 (3.03%) Tenable
4 1 (1.52%) Ariba
4 1 (1.52%) BMC
4 1 (1.52%) Citrix
4 1 (1.52%) Concur
4 1 (1.52%) Google
4 1 (1.52%) Huawei
4 1 (1.52%) MuleSoft
4 1 (1.52%) Remedy
4 1 (1.52%) Salesforce
4 1 (1.52%) ServiceNow
4 1 (1.52%) VMware