Service Analyst Contracts in the North West

Service Analyst
England > North West

The median Service Analyst daily rate in the North West is £175, according to job vacancies posted in the 6 months leading up to 24 June 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
24 Jun 2025
Same period 2024 Same period 2023
Rank 91 84 103
Rank change year-on-year -7 +19 +12
Contract jobs requiring a Service Analyst 29 45 51
As % of all contract jobs advertised in the North West 1.45% 1.60% 1.69%
As % of the Job Titles category 1.56% 1.70% 1.78%
Number of daily rates quoted 12 9 19
10th Percentile £143 £125 £123
25th Percentile £150 £168 £169
Median daily rate (50th Percentile) £175 £200 £200
Median % change year-on-year -12.50% - +33.33%
75th Percentile £240 £220 £419
90th Percentile £443 £241 £527
England median daily rate £219 £225 £225
% change year-on-year -2.78% - +8.56%
Number of hourly rates quoted 4 31 16
10th Percentile £13.19 - £14.33
25th Percentile £13.84 £10.95 £16.23
Median hourly rate £14.40 £16.00 £17.18
Median % change year-on-year -10.00% -6.84% -4.58%
75th Percentile £16.39 £21.25 £19.13
90th Percentile £18.44 £23.75 £21.50
England median hourly rate £15.44 £15.76 £15.25
% change year-on-year -2.03% +3.38% -1.65%

All Contract IT Job Vacancies
North West

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the North West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North West with a recognized job title 1,855 2,652 2,858
% of contract IT jobs with a recognized job title 92.80% 94.41% 94.95%
Number of daily rates quoted 1,246 1,636 2,011
10th Percentile £275 £268 £294
25th Percentile £375 £382 £405
Median daily rate (50th Percentile) £450 £475 £500
Median % change year-on-year -5.26% -5.00% +5.26%
75th Percentile £550 £575 £586
90th Percentile £662 £666 £675
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +2.33%
Number of hourly rates quoted 124 311 133
10th Percentile £13.00 £11.77 £14.31
25th Percentile £13.97 £15.00 £17.70
Median hourly rate £29.01 £32.90 £27.70
Median % change year-on-year -11.81% +18.75% +10.80%
75th Percentile £60.00 £47.75 £43.75
90th Percentile £80.33 £71.87 £56.40
England median hourly rate £28.75 £39.55 £43.63
% change year-on-year -27.31% -9.35% +78.37%

Service Analyst
Job Vacancy Trend in the North West

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the North West.

Job vacancy trend for Service Analyst in the North West

Service Analyst
Contractor Daily Rate Trend in the North West

3-month moving average daily rate quoted in jobs citing Service Analyst in the North West.

Daily rate trend for Service Analyst in the North West

Service Analyst
Daily Rate Histogram in the North West

Daily rate distribution for jobs citing Service Analyst in the North West over the 6 months to 24 June 2025.

Daily rate histogram for Service Analyst in the North West

Service Analyst
Contractor Hourly Rate Trend in the North West

3-month moving average hourly rates quoted in jobs citing Service Analyst in the North West.

Hourly rate trend for Service Analyst in the North West

Service Analyst
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the North West region over the 6 months to 24 June 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Manchester +18 11 £213 +21.43% 6
Cheshire +3 11 £178 -19.32% 2
Merseyside 0 7 £150 - 3
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the North West

For the 6 months to 24 June 2025, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North West region featuring Service Analyst in the job title.

1 18 (62.07%) Social Skills
2 16 (55.17%) Customer Service
3 13 (44.83%) ITIL
4 9 (31.03%) Windows
5 8 (27.59%) SLA
5 8 (27.59%) Active Directory
5 8 (27.59%) Problem-Solving
5 8 (27.59%) ServiceNow
6 6 (20.69%) Windows 10
6 6 (20.69%) Microsoft
6 6 (20.69%) Degree
7 5 (17.24%) Security Cleared
7 5 (17.24%) Process Improvement
7 5 (17.24%) Microsoft 365
7 5 (17.24%) SharePoint
7 5 (17.24%) Public Sector
8 4 (13.79%) SC Cleared
8 4 (13.79%) Enterprise Software
8 4 (13.79%) IT Asset Management
8 4 (13.79%) ITIL Certification
8 4 (13.79%) ITSM
8 4 (13.79%) Incident Management
9 3 (10.34%) Management Information System
9 3 (10.34%) Stakeholder Management
9 3 (10.34%) Service Management
9 3 (10.34%) NHS
9 3 (10.34%) Microsoft Office
9 3 (10.34%) Skype
9 3 (10.34%) Analytical Skills
10 2 (6.90%) Requirements Gathering

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (17.24%) SharePoint
2 2 (6.90%) Skype for Business
3 1 (3.45%) Confluence
3 1 (3.45%) Microsoft Exchange
Applications
1 3 (10.34%) Microsoft Office
2 1 (3.45%) Microsoft Excel
2 1 (3.45%) MS Visio
Business Applications
1 1 (3.45%) Oracle EBS
1 1 (3.45%) Remedy ITSM
Cloud Services
1 5 (17.24%) Microsoft 365
2 1 (3.45%) GCP
2 1 (3.45%) Google Workspace
Communications & Networking
1 3 (10.34%) Skype
2 1 (3.45%) Remote Desktop
2 1 (3.45%) VoIP
2 1 (3.45%) VPN
Development Applications
1 1 (3.45%) JIRA
General
1 18 (62.07%) Social Skills
2 5 (17.24%) Public Sector
3 3 (10.34%) Analytical Skills
4 2 (6.90%) Banking
4 2 (6.90%) Finance
5 1 (3.45%) Dutch Language
5 1 (3.45%) Investment Banking
5 1 (3.45%) Military
5 1 (3.45%) Organisational Skills
Miscellaneous
1 4 (13.79%) Enterprise Software
2 3 (10.34%) Management Information System
2 3 (10.34%) NHS
3 1 (3.45%) Credit Risk
3 1 (3.45%) Self-Motivation
3 1 (3.45%) Smartphone
Operating Systems
1 9 (31.03%) Windows
2 6 (20.69%) Windows 10
3 1 (3.45%) Android
3 1 (3.45%) Apple iOS
3 1 (3.45%) Mac OS
Processes & Methodologies
1 16 (55.17%) Customer Service
2 13 (44.83%) ITIL
3 8 (27.59%) Problem-Solving
4 5 (17.24%) Process Improvement
5 4 (13.79%) Incident Management
5 4 (13.79%) IT Asset Management
5 4 (13.79%) ITSM
6 3 (10.34%) Service Management
6 3 (10.34%) Stakeholder Management
7 2 (6.90%) Agile
7 2 (6.90%) Computer Science
7 2 (6.90%) CRM
7 2 (6.90%) Migration
7 2 (6.90%) Requirements Gathering
8 1 (3.45%) Conflict Resolution
8 1 (3.45%) Customer Journey Map
8 1 (3.45%) Journey Map
8 1 (3.45%) Regulatory Change
8 1 (3.45%) Risk Register
8 1 (3.45%) Technology Strategy
Programming Languages
1 1 (3.45%) SQL
Qualifications
1 6 (20.69%) Degree
2 5 (17.24%) Security Cleared
3 4 (13.79%) ITIL Certification
3 4 (13.79%) SC Cleared
4 1 (3.45%) CBAP
Quality Assurance & Compliance
1 8 (27.59%) SLA
2 1 (3.45%) COBIT
System Software
1 8 (27.59%) Active Directory
Systems Management
1 1 (3.45%) Microsoft Intune
Vendors
1 8 (27.59%) ServiceNow
2 6 (20.69%) Microsoft
3 2 (6.90%) Remedy
4 1 (3.45%) Cisco
4 1 (3.45%) Citrix
4 1 (3.45%) Google
4 1 (3.45%) Ivanti
4 1 (3.45%) Oracle