Period
to 20 August 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > South East
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 201 163 167
Rank change year-on-year -38 +4 +51
Contract jobs citing Service Design 190 232 260
As % of all contract IT jobs advertised in the South East 1.14% 1.46% 1.43%
As % of the Processes & Methodologies category 1.33% 1.73% 1.71%
Number of daily rates quoted 115 132 130
South East median daily rate £488 £450 £425
Median daily rate % change year-on-year +8.33% +5.88% -
10th Percentile £350 £340 £313
90th Percentile £585 £538 £544
England median daily rate £500 £475 £450
% change year-on-year +5.26% +5.56% +3.81%
Number of hourly rates quoted 2 0 0
South East median hourly rate £43.50 - -
England median hourly rate £35.00 £32.50 £23.00
% change year-on-year +7.69% +41.30% -41.03%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,242 13,417 15,186
As % of all contract IT jobs advertised in the South East 85.65% 84.18% 83.62%
Number of daily rates quoted 8,490 7,785 9,318
South East median daily rate £430 £415 £400
Median daily rate % change year-on-year +3.61% +3.75% +5.26%
10th Percentile £275 £263 £256
90th Percentile £588 £570 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +3.66%
Number of hourly rates quoted 493 488 563
South East median hourly rate £25.00 £19.78 £22.50
Median hourly rate % change year-on-year +26.39% -12.09% -
10th Percentile £11.17 £11.25 £12.00
90th Percentile £51.00 £50.00 £49.49
England median hourly rate £21.37 £23.75 £23.50
% change year-on-year -10.03% +1.06% +9.05%

Service Design
Job Vacancy Trend in the South East

Job postings citing Service Design as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Design in the South East

Service Design
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in the South East.

Contractor daily rate trend for Service Design in the South East

Service Design
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Service Design in the South East over the 6 months to 20 August 2018.

Contractor daily rate histogram for Service Design in the South East

Service Design
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in the South East.

Contractor hourly rate trend for Service Design in the South East

Service Design
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the South East region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -30 94 £500 +20.77% 12
Berkshire -26 52 £500 +25.00% 10
Hampshire -39 38 £500 +11.11% 5
West Sussex -2 28 £423 -5.90% 1
Oxfordshire +4 22 £575 +27.78%
Buckinghamshire -11 22 £525 +34.62% 2
Surrey -18 15 £358 -15.88% 3
East Sussex +10 10 £500 +17.65%
Kent +14 4 £500 -17.53%
Service Design
England

For the 6 months to 20 August 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Service Design.

1 78 (41.05%) ITIL
2 60 (31.58%) Agile Software Development
3 54 (28.42%) Service Management
4 38 (20.00%) Problem-Solving
5 37 (19.47%) Security Cleared
6 36 (18.95%) Finance
7 35 (18.42%) Linux
8 34 (17.89%) SC Cleared
9 33 (17.37%) REST
9 33 (17.37%) ITSM
10 26 (13.68%) Service Delivery
11 23 (12.11%) HTML
12 22 (11.58%) Change Management
12 22 (11.58%) Scrum
13 21 (11.05%) CSS
14 20 (10.53%) Windows
14 20 (10.53%) Telecoms
15 19 (10.00%) Configuration Management
15 19 (10.00%) Continuous Integration
15 19 (10.00%) Amazon AWS
15 19 (10.00%) User Experience
16 18 (9.47%) Microsoft Azure
16 18 (9.47%) JIRA
17 17 (8.95%) Stakeholder Management
17 17 (8.95%) SOA
17 17 (8.95%) Test Automation
18 16 (8.42%) SLA
19 15 (7.89%) Microsoft
19 15 (7.89%) Java
19 15 (7.89%) MVC

Service Design
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (4.21%) Confluence
2 6 (3.16%) Oracle SOA Suite
3 4 (2.11%) Apache Solr
4 3 (1.58%) Apache
4 3 (1.58%) Tomcat
5 1 (0.53%) Exchange Server 2003
5 1 (0.53%) Exchange Server 2010
5 1 (0.53%) MS Exchange
5 1 (0.53%) OpenStack
5 1 (0.53%) SAS
Applications
1 5 (2.63%) Microsoft Office
2 3 (1.58%) Microsoft Excel
Business Applications
1 3 (1.58%) Remedy ITSM
Cloud Services
1 19 (10.00%) Amazon AWS
2 18 (9.47%) Microsoft Azure
3 13 (6.84%) SaaS
4 10 (5.26%) Slack
5 4 (2.11%) Office 365
6 2 (1.05%) IBM Cloud
6 2 (1.05%) iPaaS
7 1 (0.53%) Azure Active Directory
7 1 (0.53%) Cloud Computing
7 1 (0.53%) IaaS
7 1 (0.53%) PaaS
7 1 (0.53%) Yammer
Communications & Networking
1 11 (5.79%) HTTP
2 9 (4.74%) DNS
3 8 (4.21%) Firewall
4 7 (3.68%) DOCSIS
4 7 (3.68%) VPN
5 6 (3.16%) BGP
5 6 (3.16%) Intrusion Detection
5 6 (3.16%) Network Security
5 6 (3.16%) TCP/IP
6 4 (2.11%) Radio Access Network
6 4 (2.11%) WAN
7 3 (1.58%) AMQP
7 3 (1.58%) Broadband
7 3 (1.58%) SNMP
8 2 (1.05%) LAN
8 2 (1.05%) SSL
8 2 (1.05%) VLAN
8 2 (1.05%) Wi-Fi
8 2 (1.05%) ZigBee
9 1 (0.53%) Internet
Database & Business Intelligence
1 7 (3.68%) Relational Database
2 4 (2.11%) SQL Server
3 3 (1.58%) DTS
4 2 (1.05%) Apache Cassandra
Development Applications
1 18 (9.47%) JIRA
2 13 (6.84%) Git (software)
3 10 (5.26%) Jenkins
4 9 (4.74%) Subversion
5 7 (3.68%) JUnit
6 4 (2.11%) Maven
6 4 (2.11%) NUnit
6 4 (2.11%) Team Foundation Server
General
1 36 (18.95%) Finance
2 20 (10.53%) Telecoms
3 8 (4.21%) Retail
4 4 (2.11%) Advertising
5 3 (1.58%) Banking
5 3 (1.58%) Legal
5 3 (1.58%) Marketing
6 2 (1.05%) Billing
7 1 (0.53%) Aerospace
Job Titles
1 40 (21.05%) Architect
2 36 (18.95%) Designer
3 24 (12.63%) Service Manager
4 19 (10.00%) Developer
5 18 (9.47%) Consultant
6 17 (8.95%) Solutions Architect
7 13 (6.84%) Java Developer
8 12 (6.32%) Service Architect
8 12 (6.32%) Transition Manager
9 11 (5.79%) Service Transition Manager
10 9 (4.74%) Analyst
10 9 (4.74%) Network Engineer
11 8 (4.21%) AWS Engineer
11 8 (4.21%) Interaction Designer
11 8 (4.21%) IT Manager
11 8 (4.21%) UX Designer
12 7 (3.68%) Java Scala Developer
12 7 (3.68%) Scala Developer
12 7 (3.68%) Security Engineer
12 7 (3.68%) Service Design Architect
Libraries, Frameworks & Software Standards
1 33 (17.37%) REST
2 23 (12.11%) HTML
3 21 (11.05%) CSS
4 14 (7.37%) Web Services
5 12 (6.32%) JSON
5 12 (6.32%) RESTful
6 11 (5.79%) SOAP
6 11 (5.79%) Spring
6 11 (5.79%) Spring MVC
7 10 (5.26%) XML
8 9 (4.74%) Ajax
8 9 (4.74%) CSS3
8 9 (4.74%) HTML5
9 7 (3.68%) Django
9 7 (3.68%) Guice
9 7 (3.68%) Play Framework
9 7 (3.68%) Ruby on Rails
10 6 (3.16%) .NET
11 4 (2.11%) ASP.NET
11 4 (2.11%) J2EE
Miscellaneous
1 19 (10.00%) User Experience
2 11 (5.79%) Analytical Skills
2 11 (5.79%) CMDB
3 10 (5.26%) Mobile App
4 9 (4.74%) Computer Science
5 8 (4.21%) Self-Motivation
6 7 (3.68%) Virtual Team
7 4 (2.11%) Data Centre
7 4 (2.11%) e-Learning
7 4 (2.11%) Public Cloud
7 4 (2.11%) Smart Meter
7 4 (2.11%) Video Conferencing
8 3 (1.58%) Reference Data
9 2 (1.05%) 3D Printing
9 2 (1.05%) Greenfield Project
9 2 (1.05%) Mainframe
9 2 (1.05%) Management Information System
9 2 (1.05%) Replication
9 2 (1.05%) Robotics
10 1 (0.53%) Internet of Things
Operating Systems
1 35 (18.42%) Linux
2 20 (10.53%) Windows
3 8 (4.21%) Unix
4 1 (0.53%) Data ONTAP
4 1 (0.53%) Red Hat Enterprise Linux
4 1 (0.53%) Windows Server
4 1 (0.53%) Windows Server 2003
4 1 (0.53%) Windows Server 2008
Processes & Methodologies
1 78 (41.05%) ITIL
2 60 (31.58%) Agile Software Development
3 54 (28.42%) Service Management
4 38 (20.00%) Problem-Solving
5 33 (17.37%) ITSM
6 26 (13.68%) Service Delivery
7 22 (11.58%) Change Management
7 22 (11.58%) Scrum
8 19 (10.00%) Configuration Management
8 19 (10.00%) Continuous Integration
9 17 (8.95%) SOA
9 17 (8.95%) Stakeholder Management
9 17 (8.95%) Test Automation
10 15 (7.89%) MVC
11 14 (7.37%) Validation
12 13 (6.84%) Project Management
13 12 (6.32%) DevOps
13 12 (6.32%) Incident Management
13 12 (6.32%) Open Source
14 11 (5.79%) Microservices
Programming Languages
1 15 (7.89%) Java
2 10 (5.26%) Python
3 9 (4.74%) Ruby
3 9 (4.74%) Scala
4 8 (4.21%) JavaScript
5 6 (3.16%) C#
6 5 (2.63%) SQL
7 4 (2.11%) Perl
8 2 (1.05%) PowerShell
Qualifications
1 37 (19.47%) Security Cleared
2 34 (17.89%) SC Cleared
3 12 (6.32%) Degree
4 9 (4.74%) DV Cleared
4 9 (4.74%) ITIL Certification
5 8 (4.21%) Computer Science Degree
6 3 (1.58%) ITIL Foundation Certificate
7 2 (1.05%) APMP
7 2 (1.05%) CIPD
7 2 (1.05%) ISTQB
7 2 (1.05%) ISTQB Advanced Certification
7 2 (1.05%) PRINCE2 Practitioner
8 1 (0.53%) BPSS Clearance
8 1 (0.53%) MBA
8 1 (0.53%) PhD
8 1 (0.53%) Postgraduate
Quality Assurance & Compliance
1 16 (8.42%) SLA
2 8 (4.21%) ISO/IEC 20000
3 5 (2.63%) PMO
4 4 (2.11%) QA
5 2 (1.05%) COBIT
6 1 (0.53%) Data Quality
6 1 (0.53%) GDPR
6 1 (0.53%) ISO 9001
System Software
1 4 (2.11%) Apache ZooKeeper
1 4 (2.11%) Docker
2 2 (1.05%) Virtual Machines
3 1 (0.53%) Active Directory
3 1 (0.53%) VMware Infrastructure
Systems Management
1 12 (6.32%) Puppet
2 5 (2.63%) Ansible
3 4 (2.11%) Nagios
3 4 (2.11%) SCOM
4 3 (1.58%) Opscode Chef
5 2 (1.05%) Cisco Prime
5 2 (1.05%) Netcool
6 1 (0.53%) EMC NetWorker
6 1 (0.53%) EMC VPLEX
6 1 (0.53%) Forefront Identity Manager
6 1 (0.53%) NetBackup
6 1 (0.53%) NSN NetAct
6 1 (0.53%) OpenView
6 1 (0.53%) TeMIP
6 1 (0.53%) Tivoli Storage Manager
Vendors
1 15 (7.89%) Microsoft
2 10 (5.26%) New Relic
2 10 (5.26%) PagerDuty
3 9 (4.74%) ServiceNow
4 7 (3.68%) CA
4 7 (3.68%) CheckPoint
4 7 (3.68%) Google
5 6 (3.16%) Cisco
5 6 (3.16%) Oracle
6 4 (2.11%) Juniper
6 4 (2.11%) Palo Alto
6 4 (2.11%) SolarWinds
7 3 (1.58%) BMC
7 3 (1.58%) Citrix
7 3 (1.58%) Remedy
7 3 (1.58%) SAP
7 3 (1.58%) Splunk
8 2 (1.05%) Nokia
8 2 (1.05%) Red Hat
9 1 (0.53%) Veritas