Period
to 23 February 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 23 February 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > South East
6 months to
23 Feb 2018
Same period 2017 Same period 2016
Rank 156 133 222
Rank change year-on-year -23 +89 +39
Contract jobs citing Service Design 251 271 169
As % of all contract IT jobs advertised in the South East 1.50% 1.74% 0.91%
As % of the Processes & Methodologies category 1.80% 2.12% 1.12%
Number of daily rates quoted 144 175 111
South East median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +4.94%
10th Percentile £350 £353 £340
90th Percentile £550 £620 £525
England median daily rate £475 £450 £450
% change year-on-year +5.56% - -
Number of hourly rates quoted 0 0 0
South East median hourly rate - - -
England median hourly rate £43.16 £22.90 £21.00
% change year-on-year +88.48% +9.05% -54.84%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 13,943 12,759 15,031
As % of all contract IT jobs advertised in the South East 83.19% 81.88% 81.25%
Number of daily rates quoted 8,370 7,564 9,009
South East median daily rate £425 £413 £400
Median daily rate % change year-on-year +3.03% +3.13% +6.67%
10th Percentile £275 £250 £253
90th Percentile £588 £569 £538
England median daily rate £455 £438 £425
% change year-on-year +4.00% +2.94% +4.94%
Number of hourly rates quoted 425 519 615
South East median hourly rate £24.56 £25.00 £30.00
Median hourly rate % change year-on-year -1.76% -16.67% +50.00%
10th Percentile £11.25 £11.06 £11.70
90th Percentile £50.25 £50.00 £52.65
England median hourly rate £24.56 £25.00 £23.75
% change year-on-year -1.76% +5.26% +16.74%

Service Design
Job Vacancy Trend in the South East

Job postings citing Service Design as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Design in the South East

Service Design
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in the South East.

Contractor daily rate trend for Service Design in the South East

Service Design
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Service Design in the South East over the 6 months to 23 February 2018.

Contractor daily rate histogram for Service Design in the South East

Service Design
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in the South East.

Contractor hourly rate trend for Service Design in the South East

Service Design
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the South East region over the 6 months to 23 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +20 133 £438 +1.74% 13
Berkshire +32 92 £450 +9.09% 11
West Sussex -10 48 £475 +11.76% 2
Hampshire -44 44 £425 -10.53% 10
Buckinghamshire -32 26 £450 +2.16% 1
Oxfordshire +4 16 £429 +0.88% 1
Surrey -25 12 £500 +19.05% 2
East Sussex - 7 £425 -
Kent - 1 - -
Service Design
England

For the 6 months to 23 February 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Service Design.

1 93 (37.05%) ITIL
2 70 (27.89%) Agile Software Development
3 68 (27.09%) Service Management
4 44 (17.53%) Stakeholder Management
5 43 (17.13%) Degree
6 41 (16.33%) Telecoms
7 38 (15.14%) Analytical Skills
8 37 (14.74%) Security Cleared
9 34 (13.55%) Project Management
10 31 (12.35%) Finance
10 31 (12.35%) Scrum
11 29 (11.55%) ITSM
11 29 (11.55%) Microsoft
12 28 (11.16%) Actionable Insight
13 26 (10.36%) User Experience
14 24 (9.56%) User Stories
14 24 (9.56%) ISO/IEC 27001
15 23 (9.16%) Office 365
16 22 (8.76%) Open Source
16 22 (8.76%) SC Cleared
16 22 (8.76%) Configuration Management
17 21 (8.37%) Service Delivery
17 21 (8.37%) Windows
17 21 (8.37%) Coaching
18 20 (7.97%) Mentoring
18 20 (7.97%) Microsoft Azure
18 20 (7.97%) Active Directory
19 19 (7.57%) Risk Management
19 19 (7.57%) Market Research
19 19 (7.57%) Customer Insight

Service Design
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.98%) Confluence
2 5 (1.99%) MS Exchange
3 3 (1.20%) WebLogic
4 1 (0.40%) CMS
4 1 (0.40%) OpenStack
Applications
1 6 (2.39%) Microsoft Excel
2 5 (1.99%) Microsoft PowerPoint
3 4 (1.59%) Microsoft Office
4 2 (0.80%) Adobe Illustrator
4 2 (0.80%) InVision
4 2 (0.80%) MS Visio
4 2 (0.80%) OmniGraffle
4 2 (0.80%) Photoshop
Business Applications
1 12 (4.78%) Remedy ITSM
2 1 (0.40%) Payment Gateway
2 1 (0.40%) Salesforce.com CRM
2 1 (0.40%) SessionCam
Cloud Services
1 23 (9.16%) Office 365
2 20 (7.97%) Microsoft Azure
3 14 (5.58%) Amazon AWS
4 12 (4.78%) PaaS
5 11 (4.38%) Cloud Computing
6 7 (2.79%) Bluemix
6 7 (2.79%) IBM Cloud
7 5 (1.99%) Azure Active Directory
8 4 (1.59%) SaaS
9 1 (0.40%) Google Analytics
Communications & Networking
1 17 (6.77%) LTE
2 14 (5.58%) GSM
2 14 (5.58%) HSPA
2 14 (5.58%) WCDMA
3 13 (5.18%) VoLTE
4 12 (4.78%) DNS
4 12 (4.78%) VoWiFi
5 11 (4.38%) HTTP
6 10 (3.98%) DHCP
7 9 (3.59%) Radio Access Network
8 7 (2.79%) Kerberos
8 7 (2.79%) TCP/IP
9 6 (2.39%) SAN
10 5 (1.99%) 3G
10 5 (1.99%) Internet
10 5 (1.99%) LAN
10 5 (1.99%) Unified Communications
10 5 (1.99%) WAN
11 4 (1.59%) MVNO
11 4 (1.59%) VPN
Database & Business Intelligence
1 11 (4.38%) Relational Database
1 11 (4.38%) Star Schema
2 9 (3.59%) SQL Server
3 7 (2.79%) NewSQL
3 7 (2.79%) NoSQL
4 4 (1.59%) MySQL
4 4 (1.59%) RDBMS
5 3 (1.20%) Big Data
5 3 (1.20%) Data Warehouse
6 1 (0.40%) MongoDB
Development Applications
1 11 (4.38%) Jenkins
2 10 (3.98%) JIRA
3 9 (3.59%) Android Studio
3 9 (3.59%) Xcode
4 7 (2.79%) Git (software)
4 7 (2.79%) JUnit
4 7 (2.79%) Subversion
5 4 (1.59%) Axure RP
5 4 (1.59%) Maven
General
1 41 (16.33%) Telecoms
2 31 (12.35%) Finance
3 13 (5.18%) Publishing
4 11 (4.38%) Retail
5 6 (2.39%) Automotive
5 6 (2.39%) Manufacturing
6 5 (1.99%) Law
7 3 (1.20%) Billing
8 2 (0.80%) Multimedia
9 1 (0.40%) Games
9 1 (0.40%) Legal
Job Titles
1 61 (24.30%) Architect
2 44 (17.53%) Designer
3 16 (6.37%) Service Architect
4 14 (5.58%) Project Manager
4 14 (5.58%) Solutions Architect
4 14 (5.58%) User Researcher
5 13 (5.18%) Product Manager
6 12 (4.78%) Security Specialist
7 11 (4.38%) Developer
7 11 (4.38%) Service Manager
8 9 (3.59%) Service Design Manager
8 9 (3.59%) Transition Manager
8 9 (3.59%) UX Designer
9 8 (3.19%) Cloud Specialist
9 8 (3.19%) Design Engineer
9 8 (3.19%) Interoperability Testing (IOT) Engineer
9 8 (3.19%) ITIL Service Architect
9 8 (3.19%) LTE Engineer
9 8 (3.19%) Service Transition Manager
10 7 (2.79%) Enterprise Architecture Specialist
Libraries, Frameworks & Software Standards
1 18 (7.17%) CSS
1 18 (7.17%) HTML
2 17 (6.77%) REST
3 11 (4.38%) Spring
4 7 (2.79%) Ajax
4 7 (2.79%) CSS3
4 7 (2.79%) Django
4 7 (2.79%) Guice
4 7 (2.79%) HTML5
4 7 (2.79%) JSON
4 7 (2.79%) LDAP
4 7 (2.79%) Play Framework
4 7 (2.79%) RESTful
4 7 (2.79%) Ruby on Rails
4 7 (2.79%) Spring MVC
4 7 (2.79%) Web Services
5 4 (1.59%) JPA
5 4 (1.59%) JSP
5 4 (1.59%) SOAP
5 4 (1.59%) XML
Miscellaneous
1 38 (15.14%) Analytical Skills
2 26 (10.36%) User Experience
3 17 (6.77%) Data Centre
4 13 (5.18%) CESG
4 13 (5.18%) Mobile App
5 11 (4.38%) Public Cloud
6 8 (3.19%) Management Information System
7 6 (2.39%) CMDB
7 6 (2.39%) Handset
7 6 (2.39%) PKI
7 6 (2.39%) Private Cloud
8 5 (1.99%) Greenfield Project
8 5 (1.99%) Internet of Things
8 5 (1.99%) Virtual Team
9 4 (1.59%) Fintech
9 4 (1.59%) PMI
10 3 (1.20%) Clustering
10 3 (1.20%) Smart Meter
11 2 (0.80%) CCTV
11 2 (0.80%) Smartphone
Operating Systems
1 21 (8.37%) Windows
2 17 (6.77%) Linux
3 10 (3.98%) Windows 10
4 9 (3.59%) Android
5 8 (3.19%) Unix
6 5 (1.99%) Windows Server
6 5 (1.99%) Windows Server 2008
6 5 (1.99%) Windows Server 2012
7 4 (1.59%) Apple iOS
Processes & Methodologies
1 93 (37.05%) ITIL
2 70 (27.89%) Agile Software Development
3 68 (27.09%) Service Management
4 44 (17.53%) Stakeholder Management
5 34 (13.55%) Project Management
6 31 (12.35%) Scrum
7 29 (11.55%) ITSM
8 28 (11.16%) Actionable Insight
9 24 (9.56%) User Stories
10 22 (8.76%) Configuration Management
10 22 (8.76%) Open Source
11 21 (8.37%) Coaching
11 21 (8.37%) Service Delivery
12 20 (7.97%) Mentoring
13 19 (7.57%) Customer Insight
13 19 (7.57%) Market Research
13 19 (7.57%) Risk Management
14 18 (7.17%) Problem Management
14 18 (7.17%) Usability Testing
15 17 (6.77%) Data Protection
Programming Languages
1 14 (5.58%) Java
2 13 (5.18%) SQL
3 10 (3.98%) PowerShell
4 8 (3.19%) Ruby
5 7 (2.79%) Apple Swift
5 7 (2.79%) Objective-C
5 7 (2.79%) Scala
6 3 (1.20%) JavaScript
7 1 (0.40%) C
7 1 (0.40%) C#
7 1 (0.40%) C++
7 1 (0.40%) Perl
7 1 (0.40%) Python
Qualifications
1 43 (17.13%) Degree
2 37 (14.74%) Security Cleared
3 22 (8.76%) SC Cleared
4 16 (6.37%) ITIL Foundation Certificate
5 14 (5.58%) Numerate Degree
6 13 (5.18%) DV Cleared
7 11 (4.38%) (ISC)2 CCSP
7 11 (4.38%) CCSP
7 11 (4.38%) Cisco Certification
7 11 (4.38%) CISM
7 11 (4.38%) CISSP
8 9 (3.59%) ITIL Certification
8 9 (3.59%) MCSE
8 9 (3.59%) Microsoft Certification
9 6 (2.39%) MCSA
10 4 (1.59%) PMI Certification
10 4 (1.59%) PMP
11 3 (1.20%) MCP
12 2 (0.80%) Computer Science Degree
13 1 (0.40%) APMP
Quality Assurance & Compliance
1 24 (9.56%) ISO/IEC 27001
2 17 (6.77%) QA
3 15 (5.98%) COBIT
4 10 (3.98%) ISO 9001
5 8 (3.19%) ISO 22301
6 4 (1.59%) ISO/IEC 15288
7 1 (0.40%) Data Quality
7 1 (0.40%) PMO
System Software
1 20 (7.97%) Active Directory
2 7 (2.79%) Microsoft App-V
3 3 (1.20%) Hyper-V
3 3 (1.20%) VMware ESXi
3 3 (1.20%) VMware Infrastructure
3 3 (1.20%) vSphere
3 3 (1.20%) XenDesktop
3 3 (1.20%) XenServer
4 2 (0.80%) DFS Replication
5 1 (0.40%) Firmware
Systems Management
1 14 (5.58%) SCOM
2 11 (4.38%) SCCM
3 8 (3.19%) Host Intrusion Detection System
4 5 (1.99%) Norton AntiVirus
5 4 (1.59%) Netcool
5 4 (1.59%) Puppet
6 3 (1.20%) Nagios
6 3 (1.20%) NetBackup
7 2 (0.80%) Opscode Chef
Vendors
1 29 (11.55%) Microsoft
2 15 (5.98%) Remedy
3 11 (4.38%) Cisco
4 10 (3.98%) ServiceNow
5 9 (3.59%) Apple
6 8 (3.19%) Citrix
6 8 (3.19%) Google
6 8 (3.19%) Symantec
7 4 (1.59%) BMC
7 4 (1.59%) CA
7 4 (1.59%) Oracle
8 3 (1.20%) Dell
8 3 (1.20%) EMC
8 3 (1.20%) HP
8 3 (1.20%) IBM
8 3 (1.20%) Intel
8 3 (1.20%) NetApp
8 3 (1.20%) SAP
8 3 (1.20%) Sun
8 3 (1.20%) VMware