Period
to 24 May 2018

The following table provides summary statistics for contract job vacancies advertised in the South East with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 24 May 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
England > South East
6 months to
24 May 2018
Same period 2017 Same period 2016
Rank 169 138 200
Rank change year-on-year -31 +62 +31
Contract jobs citing Service Design 238 255 196
As % of all contract IT jobs advertised in the South East 1.42% 1.67% 1.09%
As % of the Processes & Methodologies category 1.68% 2.00% 1.32%
Number of daily rates quoted 144 146 106
South East median daily rate £475 £460 £425
Median daily rate % change year-on-year +3.26% +8.24% -
10th Percentile £364 £356 £313
90th Percentile £575 £625 £525
England median daily rate £480 £455 £450
% change year-on-year +5.55% +1.06% +5.88%
Number of hourly rates quoted 2 0 0
South East median hourly rate £43.50 - -
England median hourly rate £29.96 £27.70 £32.50
% change year-on-year +8.15% -14.77% -30.85%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the South East with a requirement for process or methodology skills.

All Process and Methodology Skills
South East
Contract vacancies with a requirement for process or methodology skills 14,142 12,737 14,854
As % of all contract IT jobs advertised in the South East 84.57% 83.22% 82.49%
Number of daily rates quoted 8,343 7,399 9,177
South East median daily rate £438 £415 £400
Median daily rate % change year-on-year +5.42% +3.75% +6.67%
10th Percentile £281 £263 £250
90th Percentile £588 £575 £550
England median daily rate £463 £450 £425
% change year-on-year +2.78% +5.88% +4.42%
Number of hourly rates quoted 463 499 558
South East median hourly rate £22.50 £21.00 £23.75
Median hourly rate % change year-on-year +7.14% -11.58% +5.56%
10th Percentile £10.64 £11.60 £11.62
90th Percentile £52.50 £50.75 £52.58
England median hourly rate £22.00 £25.06 £23.00
% change year-on-year -12.21% +8.96% +9.52%

Service Design
Job Vacancy Trend in the South East

Job postings citing Service Design as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Design in the South East

Service Design
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Design in the South East.

Contractor daily rate trend for Service Design in the South East

Service Design
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Service Design in the South East over the 6 months to 24 May 2018.

Contractor daily rate histogram for Service Design in the South East

Service Design
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Design in the South East.

Contractor hourly rate trend for Service Design in the South East

Service Design
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Design within the South East region over the 6 months to 24 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -20 107 £475 +3.26% 13
Berkshire +1 63 £488 +31.76% 11
Hampshire -32 57 £475 - 5
West Sussex -13 47 £475 +11.76% 1
Oxfordshire +10 27 £538 -2.27% 2
Buckinghamshire -23 19 £465 +13.14%
East Sussex +11 11 £500 - 2
Surrey -25 8 £328 -22.94% 4
Kent +12 4 £500 -11.11%
Service Design
England

For the 6 months to 24 May 2018, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South East region with a requirement for Service Design.

1 94 (39.50%) ITIL
2 74 (31.09%) Agile Software Development
3 69 (28.99%) Service Management
4 46 (19.33%) Problem-Solving
5 39 (16.39%) ITSM
6 35 (14.71%) Security Cleared
7 33 (13.87%) Linux
8 32 (13.45%) Finance
8 32 (13.45%) User Experience
9 31 (13.03%) REST
9 31 (13.03%) Telecoms
9 31 (13.03%) Service Delivery
10 30 (12.61%) Project Management
11 28 (11.76%) SC Cleared
12 27 (11.34%) Actionable Insight
12 27 (11.34%) Change Management
12 27 (11.34%) Scrum
13 25 (10.50%) Degree
13 25 (10.50%) Analytical Skills
14 24 (10.08%) Amazon AWS
15 23 (9.66%) Stakeholder Management
15 23 (9.66%) Decision-Making
16 21 (8.82%) HTML
16 21 (8.82%) CSS
16 21 (8.82%) Windows
16 21 (8.82%) Open Source
17 20 (8.40%) User Stories
18 19 (7.98%) Configuration Management
18 19 (7.98%) JIRA
19 18 (7.56%) Microsoft

Service Design
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (3.78%) Confluence
2 4 (1.68%) Apache Solr
2 4 (1.68%) Oracle SOA Suite
3 3 (1.26%) Apache
3 3 (1.26%) Tomcat
4 1 (0.42%) CMS
4 1 (0.42%) Exchange Server 2003
4 1 (0.42%) Exchange Server 2010
4 1 (0.42%) MS Exchange
4 1 (0.42%) OpenStack
Applications
1 8 (3.36%) Microsoft Office
2 2 (0.84%) Adobe Illustrator
2 2 (0.84%) Microsoft Excel
2 2 (0.84%) MS Visio
2 2 (0.84%) Photoshop
3 1 (0.42%) OmniGraffle
Business Applications
1 12 (5.04%) Remedy ITSM
2 1 (0.42%) Payment Gateway
2 1 (0.42%) Salesforce.com CRM
Cloud Services
1 24 (10.08%) Amazon AWS
2 18 (7.56%) Microsoft Azure
3 15 (6.30%) Office 365
4 14 (5.88%) SaaS
5 10 (4.20%) Slack
6 5 (2.10%) PaaS
7 4 (1.68%) Bluemix
7 4 (1.68%) IBM Cloud
8 2 (0.84%) Cloud Computing
9 1 (0.42%) Azure Active Directory
Communications & Networking
1 14 (5.88%) HTTP
2 12 (5.04%) DNS
3 10 (4.20%) TCP/IP
4 8 (3.36%) Firewall
5 7 (2.94%) DOCSIS
5 7 (2.94%) VPN
6 6 (2.52%) BGP
6 6 (2.52%) Intrusion Detection
6 6 (2.52%) Network Security
6 6 (2.52%) Unified Communications
7 5 (2.10%) SNMP
7 5 (2.10%) WAN
8 4 (1.68%) DHCP
8 4 (1.68%) GSM
8 4 (1.68%) HSPA
8 4 (1.68%) LTE
8 4 (1.68%) NAS
8 4 (1.68%) Radio Access Network
8 4 (1.68%) VoWiFi
8 4 (1.68%) WCDMA
Database & Business Intelligence
1 10 (4.20%) Relational Database
2 4 (1.68%) RDBMS
3 2 (0.84%) Apache Cassandra
3 2 (0.84%) DTS
3 2 (0.84%) SQL Server
3 2 (0.84%) Star Schema
4 1 (0.42%) MongoDB
Development Applications
1 19 (7.98%) JIRA
2 9 (3.78%) Git (software)
3 8 (3.36%) Jenkins
3 8 (3.36%) Subversion
4 6 (2.52%) JUnit
5 4 (1.68%) Maven
6 1 (0.42%) Axure RP
6 1 (0.42%) NUnit
6 1 (0.42%) Team Foundation Server
General
1 32 (13.45%) Finance
2 31 (13.03%) Telecoms
3 13 (5.46%) Retail
4 4 (1.68%) Automotive
4 4 (1.68%) Manufacturing
5 3 (1.26%) Banking
5 3 (1.26%) Billing
5 3 (1.26%) Legal
5 3 (1.26%) Marketing
6 2 (0.84%) Advertising
6 2 (0.84%) Multimedia
6 2 (0.84%) Publishing
7 1 (0.42%) Aerospace
7 1 (0.42%) Games
Job Titles
1 43 (18.07%) Designer
2 39 (16.39%) Architect
3 21 (8.82%) Service Manager
4 18 (7.56%) Consultant
5 16 (6.72%) Solutions Architect
6 13 (5.46%) Product Manager
6 13 (5.46%) Service Architect
7 12 (5.04%) Project Manager
7 12 (5.04%) User Researcher
7 12 (5.04%) UX Designer
8 11 (4.62%) Developer
9 9 (3.78%) Interaction Designer
9 9 (3.78%) Java Developer
9 9 (3.78%) Transition Manager
10 8 (3.36%) AWS Engineer
10 8 (3.36%) Network Engineer
10 8 (3.36%) Service Transition Leader
11 7 (2.94%) Analyst
11 7 (2.94%) Security Engineer
11 7 (2.94%) Service Transition Manager
Libraries, Frameworks & Software Standards
1 31 (13.03%) REST
2 21 (8.82%) CSS
2 21 (8.82%) HTML
3 12 (5.04%) Web Services
4 10 (4.20%) Spring
4 10 (4.20%) Spring MVC
5 8 (3.36%) SOAP
6 6 (2.52%) Ajax
6 6 (2.52%) CSS3
6 6 (2.52%) Django
6 6 (2.52%) Guice
6 6 (2.52%) HTML5
6 6 (2.52%) JSON
6 6 (2.52%) Play Framework
6 6 (2.52%) RESTful
6 6 (2.52%) Ruby on Rails
7 5 (2.10%) XML
8 4 (1.68%) JDBC
8 4 (1.68%) JSP
8 4 (1.68%) Struts
Miscellaneous
1 32 (13.45%) User Experience
2 25 (10.50%) Analytical Skills
3 14 (5.88%) CMDB
4 13 (5.46%) Mobile App
5 11 (4.62%) Self-Motivation
6 8 (3.36%) Computer Science
7 7 (2.94%) Data Centre
7 7 (2.94%) Virtual Team
8 6 (2.52%) Public Cloud
8 6 (2.52%) Smart Meter
9 5 (2.10%) Greenfield Project
10 4 (1.68%) e-Learning
10 4 (1.68%) Handset
10 4 (1.68%) PMI
10 4 (1.68%) Video Conferencing
11 3 (1.26%) Clustering
11 3 (1.26%) Internet of Things
11 3 (1.26%) Management Information System
11 3 (1.26%) Reference Data
12 2 (0.84%) Private Cloud
Operating Systems
1 33 (13.87%) Linux
2 21 (8.82%) Windows
3 11 (4.62%) Unix
4 3 (1.26%) Windows 10
5 1 (0.42%) Data ONTAP
5 1 (0.42%) Red Hat Enterprise Linux
5 1 (0.42%) Windows Server
5 1 (0.42%) Windows Server 2003
5 1 (0.42%) Windows Server 2008
Processes & Methodologies
1 94 (39.50%) ITIL
2 74 (31.09%) Agile Software Development
3 69 (28.99%) Service Management
4 46 (19.33%) Problem-Solving
5 39 (16.39%) ITSM
6 31 (13.03%) Service Delivery
7 30 (12.61%) Project Management
8 27 (11.34%) Actionable Insight
8 27 (11.34%) Change Management
8 27 (11.34%) Scrum
9 23 (9.66%) Decision-Making
9 23 (9.66%) Stakeholder Management
10 21 (8.82%) Open Source
11 20 (8.40%) User Stories
12 19 (7.98%) Configuration Management
13 16 (6.72%) Continuous Integration
13 16 (6.72%) Customer Insight
13 16 (6.72%) Mentoring
14 15 (6.30%) Market Research
14 15 (6.30%) Time Management
Programming Languages
1 11 (4.62%) SQL
2 9 (3.78%) Java
3 8 (3.36%) Python
4 6 (2.52%) Ruby
4 6 (2.52%) Scala
5 4 (1.68%) Perl
5 4 (1.68%) PowerShell
6 3 (1.26%) JavaScript
7 1 (0.42%) C#
Qualifications
1 35 (14.71%) Security Cleared
2 28 (11.76%) SC Cleared
3 25 (10.50%) Degree
4 9 (3.78%) DV Cleared
5 8 (3.36%) Computer Science Degree
5 8 (3.36%) ITIL Foundation Certificate
6 7 (2.94%) ITIL Certification
7 4 (1.68%) Numerate Degree
7 4 (1.68%) PMI Certification
7 4 (1.68%) PMP
8 3 (1.26%) MCP
8 3 (1.26%) MCSE
8 3 (1.26%) Microsoft Certification
9 2 (0.84%) CCSP
9 2 (0.84%) CIPD
9 2 (0.84%) Cisco Certification
9 2 (0.84%) CISM
9 2 (0.84%) CISSP
9 2 (0.84%) ISTQB
9 2 (0.84%) ISTQB Advanced Certification
Quality Assurance & Compliance
1 11 (4.62%) QA
1 11 (4.62%) SLA
2 6 (2.52%) ISO/IEC 20000
3 5 (2.10%) ISO 9001
3 5 (2.10%) PMO
4 2 (0.84%) COBIT
4 2 (0.84%) ISO/IEC 27001
5 1 (0.42%) Data Quality
5 1 (0.42%) ISO 22301
System Software
1 8 (3.36%) Active Directory
2 4 (1.68%) Apache ZooKeeper
2 4 (1.68%) Docker
3 3 (1.26%) Hyper-V
4 2 (0.84%) DFS Replication
4 2 (0.84%) Virtual Machines
5 1 (0.42%) Firmware
Systems Management
1 15 (6.30%) Puppet
2 8 (3.36%) SCOM
3 5 (2.10%) Opscode Chef
4 4 (1.68%) Ansible
4 4 (1.68%) Host Intrusion Detection System
4 4 (1.68%) Nagios
4 4 (1.68%) Netcool
4 4 (1.68%) SCCM
5 1 (0.42%) EMC NetWorker
5 1 (0.42%) EMC VPLEX
5 1 (0.42%) Forefront Identity Manager
5 1 (0.42%) NetBackup
5 1 (0.42%) Tivoli Storage Manager
Vendors
1 18 (7.56%) Microsoft
2 15 (6.30%) Remedy
3 14 (5.88%) ServiceNow
4 10 (4.20%) CA
4 10 (4.20%) New Relic
4 10 (4.20%) PagerDuty
5 8 (3.36%) Citrix
6 6 (2.52%) Cisco
6 6 (2.52%) Google
7 5 (2.10%) Oracle
8 4 (1.68%) BMC
8 4 (1.68%) CheckPoint
8 4 (1.68%) Juniper
8 4 (1.68%) Palo Alto
8 4 (1.68%) SolarWinds
9 3 (1.26%) SAP
10 2 (0.84%) Red Hat
11 1 (0.42%) NetApp
11 1 (0.42%) Salesforce.com
11 1 (0.42%) Sophos