Period
to 22 November 2017

The median contractor rate for a Service Manager was £425 per day in advertised job vacancies in the South East during the 6 months to 22 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Manager
England > South East
6 months to
22 Nov 2017
Same period 2016 Same period 2015
Rank 178 225 176
Rank change year-on-year +47 -49 +28
Contract jobs requiring a Service Manager 219 158 235
As % of all contract IT jobs advertised in the South East 1.30% 0.95% 1.23%
As % of the Job Titles category 1.38% 1.01% 1.29%
Number of daily rates quoted 165 115 139
South East median daily rate £425 £438 £400
Median daily rate % change year-on-year -2.86% +9.38% +6.67%
10th Percentile £310 £310 £310
90th Percentile £528 £559 £488
England median daily rate £435 £440 £420
% change year-on-year -1.14% +4.76% +5.00%
Number of hourly rates quoted 2 4 4
South East median hourly rate £29.88 £33.00 £28.50
Median hourly rate % change year-on-year -9.47% +15.79% +39.02%
10th Percentile £23.09 £26.68 £19.48
90th Percentile £36.76 £38.80 £50.39
England median hourly rate £26.05 £28.75 £30.15
% change year-on-year -9.38% -4.64% +17.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15916 15709 18180
% of contract IT jobs with a recognized job title 94.51% 93.96% 94.93%
Number of daily rates quoted 9454 9351 10674
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +6.90%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 650 777 914
South East median hourly rate £18.00 £19.61 £18.50
Median hourly rate % change year-on-year -8.21% +6.00% +15.63%
10th Percentile £10.98 £10.25 £10.29
90th Percentile £48.75 £49.03 £47.50
England median hourly rate £18.50 £18.50 £18.00
% change year-on-year - +2.78% +9.09%

Service Manager
Job Vacancy Trend in the South East

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Manager in the South East

Service Manager
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the South East.

Contractor daily rate trend for Service Manager in the South East

Service Manager
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Service Manager in the South East over the 6 months to 22 November 2017.

Contractor daily rate histogram for Service Manager in the South East

Service Manager
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Manager in the South East.

Contractor hourly rate trend for Service Manager in the South East

Service Manager
Contractor Hourly Rate Histogram in the South East

The hourly rate distribution of IT jobs citing Service Manager in the South East over the 6 months to 22 November 2017.

Contractor hourly rate histogram for Service Manager in the South East

Service Manager
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the South East region over the 6 months to 22 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +17 99 £385 -7.84% 5
Berkshire +30 53 £376 +15.69% 2
Hampshire +8 47 £400 -8.57% 3
Surrey +11 37 £458 +15.82% 1
Buckinghamshire -15 35 £400 -9.86% 2
West Sussex +4 19 £400 -14.89%
Oxfordshire 0 11 £475 +5.56% 1
Middlesex +9 8 £502 +25.38% 1
East Sussex - 2 £413 -
Kent -17 1 £625 +19.05% 1
Sussex - 1 £450 -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 November 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Service Manager in the job title.

1 145 (66.21%) ITIL
2 131 (59.82%) Service Delivery
3 88 (40.18%) Service Management
4 46 (21.00%) Stakeholder Management
5 41 (18.72%) Finance
6 40 (18.26%) Security Cleared
7 35 (15.98%) Continuous Improvement
7 35 (15.98%) SLA
8 33 (15.07%) ITIL Certification
9 32 (14.61%) Service Design
10 31 (14.16%) ITIL Foundation Certificate
11 25 (11.42%) ITIL V3
12 24 (10.96%) SC Cleared
12 24 (10.96%) Project Management
13 22 (10.05%) ISO 9001
14 21 (9.59%) Telecoms
15 20 (9.13%) Risk Management
15 20 (9.13%) Microsoft
15 20 (9.13%) DV Cleared
16 18 (8.22%) Microsoft PowerPoint
17 17 (7.76%) ISO/IEC 20000
17 17 (7.76%) Microsoft Excel
17 17 (7.76%) Virtual Team
18 16 (7.31%) Service Delivery Management
18 16 (7.31%) Agile Software Development
18 16 (7.31%) Problem Management
18 16 (7.31%) Performance Management
19 14 (6.39%) ITSM
19 14 (6.39%) Change Management
19 14 (6.39%) Collaborative Working

Service Manager Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (1.83%) IIS
2 2 (0.91%) OpenStack
2 2 (0.91%) SharePoint
3 1 (0.46%) Adobe Experience Manager
3 1 (0.46%) CMS
3 1 (0.46%) Confluence
3 1 (0.46%) MS Exchange
3 1 (0.46%) MS Project Server
3 1 (0.46%) SAS
3 1 (0.46%) Skype for Business
Applications
1 18 (8.22%) Microsoft PowerPoint
2 17 (7.76%) Microsoft Excel
3 8 (3.65%) Microsoft Office
4 3 (1.37%) Microsoft Project
Business Applications
1 9 (4.11%) SAP GRC
2 3 (1.37%) Remedy ITSM
3 2 (0.91%) SAP SM
4 1 (0.46%) Oracle EBS
4 1 (0.46%) SAP Oil and Gas
Cloud Services
1 3 (1.37%) Cloud Computing
2 2 (0.91%) Amazon AWS
3 1 (0.46%) Office 365
3 1 (0.46%) SaaS
Communications & Networking
1 5 (2.28%) Broadband
1 5 (2.28%) Internet
2 4 (1.83%) DHCP
2 4 (1.83%) LAN
2 4 (1.83%) TCP/IP
3 3 (1.37%) SAN
3 3 (1.37%) WAN
4 2 (0.91%) PBX
4 2 (0.91%) VoIP
5 1 (0.46%) Skype
5 1 (0.46%) SMS
Database & Business Intelligence
1 5 (2.28%) SAP HANA
2 3 (1.37%) Big Data
2 3 (1.37%) Data Warehouse
3 1 (0.46%) Hadoop
Development Applications
1 1 (0.46%) JIRA
General
1 41 (18.72%) Finance
2 21 (9.59%) Telecoms
3 7 (3.20%) Retail
4 5 (2.28%) Banking
4 5 (2.28%) Marketing
5 4 (1.83%) Back Office
6 2 (0.91%) Aerospace
6 2 (0.91%) Financial Institution
6 2 (0.91%) Legal
6 2 (0.91%) Manufacturing
6 2 (0.91%) Pharmaceutical
6 2 (0.91%) Publishing
7 1 (0.46%) Advertising
7 1 (0.46%) Electronics
Miscellaneous
1 17 (7.76%) Virtual Team
2 11 (5.02%) Data Centre
3 8 (3.65%) Management Information System
4 5 (2.28%) Digital TV
5 4 (1.83%) Analytical Skills
5 4 (1.83%) NHS
6 3 (1.37%) Smart Meter
7 2 (0.91%) CMDB
7 2 (0.91%) Digital Signage
7 2 (0.91%) EPoS
7 2 (0.91%) Machine to Machine
7 2 (0.91%) User Experience
8 1 (0.46%) Computer Science
8 1 (0.46%) Data Protection Act
8 1 (0.46%) FMCG
8 1 (0.46%) Greenfield Project
8 1 (0.46%) Life Science
8 1 (0.46%) Social Media
Operating Systems
1 10 (4.57%) Windows
2 4 (1.83%) Windows 7
2 4 (1.83%) Windows Server
2 4 (1.83%) Windows Server 2012
3 1 (0.46%) Windows Server 2008
Processes & Methodologies
1 145 (66.21%) ITIL
2 131 (59.82%) Service Delivery
3 88 (40.18%) Service Management
4 46 (21.00%) Stakeholder Management
5 35 (15.98%) Continuous Improvement
6 32 (14.61%) Service Design
7 25 (11.42%) ITIL V3
8 24 (10.96%) Project Management
9 20 (9.13%) Risk Management
10 16 (7.31%) Agile Software Development
10 16 (7.31%) Performance Management
10 16 (7.31%) Problem Management
10 16 (7.31%) Service Delivery Management
11 14 (6.39%) Change Management
11 14 (6.39%) Collaborative Working
11 14 (6.39%) ITSM
12 13 (5.94%) Logistics
13 12 (5.48%) Root Cause Analysis
14 11 (5.02%) Contract Management
14 11 (5.02%) Incident Management
Programming Languages
1 1 (0.46%) SQL
Qualifications
1 40 (18.26%) Security Cleared
2 33 (15.07%) ITIL Certification
3 31 (14.16%) ITIL Foundation Certificate
4 24 (10.96%) SC Cleared
5 20 (9.13%) DV Cleared
6 9 (4.11%) Degree
7 6 (2.74%) BPSS Clearance
7 6 (2.74%) Master's Degree
8 5 (2.28%) CCNA
8 5 (2.28%) Cisco Certification
9 4 (1.83%) MCSA
9 4 (1.83%) MCSE
9 4 (1.83%) Microsoft Certification
10 3 (1.37%) PRINCE2 Certification
11 2 (0.91%) CCENT
11 2 (0.91%) Six Sigma Black Belt
12 1 (0.46%) MBA
12 1 (0.46%) PMI Certification
12 1 (0.46%) PMP
Quality Assurance & Compliance
1 35 (15.98%) SLA
2 22 (10.05%) ISO 9001
3 17 (7.76%) ISO/IEC 20000
4 12 (5.48%) ISO/IEC 27001
5 11 (5.02%) Sarbanes-Oxley
6 1 (0.46%) Disclosure Scotland
6 1 (0.46%) GAMP
System Software
1 5 (2.28%) Active Directory
2 3 (1.37%) VMware ESXi
2 3 (1.37%) VMware Infrastructure
3 1 (0.46%) Firmware
Systems Management
1 7 (3.20%) SCCM
2 3 (1.37%) vCenter Server
3 1 (0.46%) Tivoli Storage Manager
Vendors
1 20 (9.13%) Microsoft
2 12 (5.48%) SAP
3 8 (3.65%) Salesforce.com
4 6 (2.74%) Cisco
4 6 (2.74%) IBM
5 5 (2.28%) HP
6 4 (1.83%) Motorola
6 4 (1.83%) Remedy
6 4 (1.83%) VMware
7 3 (1.37%) EMC
8 2 (0.91%) BMC
8 2 (0.91%) Red Hat
8 2 (0.91%) ServiceNow
8 2 (0.91%) SolarWinds
9 1 (0.46%) Adobe
9 1 (0.46%) Fujitsu
9 1 (0.46%) Huawei
9 1 (0.46%) MicroStrategy
9 1 (0.46%) Oracle