Period
to 19 November 2017

The median contractor rate for an IT Support Analyst was £145 per day in advertised job vacancies in the South East during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

IT Support Analyst
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 306 318 335
Rank change year-on-year +12 +17 -25
Contract jobs requiring an IT Support Analyst 52 47 55
As % of all contract IT jobs advertised in the South East 0.31% 0.28% 0.28%
As % of the Job Titles category 0.33% 0.30% 0.30%
Number of daily rates quoted 26 18 13
South East median daily rate £145 £148 £230
Median daily rate % change year-on-year -1.69% -35.87% +15.00%
10th Percentile £123 £115 £132
90th Percentile £205 £206 £280
England median daily rate £163 £160 £160
% change year-on-year +1.56% - -1.54%
Number of hourly rates quoted 14 17 31
South East median hourly rate £13.00 £15.00 £13.35
Median hourly rate % change year-on-year -13.33% +12.36% -
10th Percentile £10.20 £10.30 £9.00
90th Percentile £19.25 £16.60 £16.21
England median hourly rate £13.00 £14.00 £14.00
% change year-on-year -7.14% - -8.20%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15679 15620 18481
% of contract IT jobs with a recognized job title 94.53% 93.99% 94.96%
Number of daily rates quoted 9308 9314 10851
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +7.34%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 637 776 915
South East median hourly rate £18.00 £19.56 £18.50
Median hourly rate % change year-on-year -7.95% +5.70% +15.63%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.98 £48.75 £47.50
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

IT Support Analyst
Job Vacancy Trend in the South East

Job postings that featured IT Support Analyst in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for IT Support Analyst in the South East

IT Support Analyst
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing IT Support Analyst in the South East.

Contractor daily rate trend for IT Support Analyst in the South East

IT Support Analyst
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing IT Support Analyst in the South East over the 6 months to 19 November 2017.

Contractor daily rate histogram for IT Support Analyst in the South East

IT Support Analyst
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing IT Support Analyst in the South East.

Contractor hourly rate trend for IT Support Analyst in the South East

IT Support Analyst
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Analyst within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -9 17 £145 +11.54% 6
Surrey -7 14 £191 +23.39% 2
Hampshire +3 11 £145 -6.45% 1
Berkshire +13 8 £126 -8.64% 3
Oxfordshire +1 8 £145 +16.00%
West Sussex -1 7 £110 - 1
East Sussex 0 2 £225 +12.50% 2
Buckinghamshire -30 1 - - 3
Home Counties - 1 - -
IT Support Analyst
England

IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 November 2017, IT Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring IT Support Analyst in the job title.

1 36 (69.23%) Windows
2 31 (59.62%) Active Directory
3 23 (44.23%) Microsoft
3 23 (44.23%) Microsoft Office
4 19 (36.54%) Windows 7
5 17 (32.69%) ITIL
6 12 (23.08%) SCCM
7 11 (21.15%) SLA
7 11 (21.15%) Office 365
8 9 (17.31%) Citrix
8 9 (17.31%) Service Management
8 9 (17.31%) Windows 10
8 9 (17.31%) Windows Server
9 8 (15.38%) VMware
10 7 (13.46%) Systems Management Server (SMS)
10 7 (13.46%) Smartphone
11 6 (11.54%) Analytical Skills
12 5 (9.62%) Skype
12 5 (9.62%) Microsoft Certification
12 5 (9.62%) MS Exchange
13 4 (7.69%) CRM
13 4 (7.69%) SharePoint
13 4 (7.69%) ITIL Certification
13 4 (7.69%) Windows XP
13 4 (7.69%) HP
13 4 (7.69%) Structured Cabling
13 4 (7.69%) VMware Infrastructure
13 4 (7.69%) Hyper-V
14 3 (5.77%) Incident Management
14 3 (5.77%) Problem Management

IT Support Analyst Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.62%) MS Exchange
2 4 (7.69%) SharePoint
3 3 (5.77%) Exchange Server 2010
4 1 (1.92%) CMS
4 1 (1.92%) Skype for Business
Applications
1 23 (44.23%) Microsoft Office
2 1 (1.92%) Microsoft Excel
2 1 (1.92%) Microsoft PowerPoint
Cloud Services
1 11 (21.15%) Office 365
Communications & Networking
1 5 (9.62%) Skype
2 4 (7.69%) Structured Cabling
3 3 (5.77%) Firewall
4 2 (3.85%) TCP/IP
4 2 (3.85%) VPN
4 2 (3.85%) Wireless
5 1 (1.92%) ATM
5 1 (1.92%) DHCP
5 1 (1.92%) DNS
5 1 (1.92%) LAN
5 1 (1.92%) WAN
5 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 1 (1.92%) DTS
General
1 3 (5.77%) Finance
1 3 (5.77%) Retail
1 3 (5.77%) Telecoms
2 2 (3.85%) Advertising
2 2 (3.85%) French Language
3 1 (1.92%) Banking
3 1 (1.92%) German Language
3 1 (1.92%) Legal
3 1 (1.92%) Pharmaceutical
3 1 (1.92%) Spanish Language
Miscellaneous
1 7 (13.46%) Smartphone
2 6 (11.54%) Analytical Skills
3 2 (3.85%) CMDB
3 2 (3.85%) Handset
4 1 (1.92%) Blackberry
4 1 (1.92%) Digital Signage
4 1 (1.92%) Driving Licence
4 1 (1.92%) EPoS
4 1 (1.92%) Management Information System
Operating Systems
1 36 (69.23%) Windows
2 19 (36.54%) Windows 7
3 9 (17.31%) Windows 10
3 9 (17.31%) Windows Server
4 4 (7.69%) Windows XP
5 2 (3.85%) Windows 8
5 2 (3.85%) Windows Mobile
6 1 (1.92%) Android
6 1 (1.92%) Apple iOS
6 1 (1.92%) Debian
6 1 (1.92%) Linux
6 1 (1.92%) Mac OS X
6 1 (1.92%) OpenBSD
6 1 (1.92%) Windows Server 2008
6 1 (1.92%) Windows Server 2012
6 1 (1.92%) Windows Vista
Processes & Methodologies
1 17 (32.69%) ITIL
2 9 (17.31%) Service Management
3 4 (7.69%) CRM
4 3 (5.77%) Agile Software Development
4 3 (5.77%) Chat Support
4 3 (5.77%) Coaching
4 3 (5.77%) Data Analysis
4 3 (5.77%) Incident Management
4 3 (5.77%) Mentoring
4 3 (5.77%) Problem Management
5 2 (3.85%) Change Control
5 2 (3.85%) Change Management
5 2 (3.85%) Configuration Management
5 2 (3.85%) Mobile Device Management
6 1 (1.92%) Information Management
6 1 (1.92%) Network Management
6 1 (1.92%) Portfolio Management
6 1 (1.92%) Resource Management
6 1 (1.92%) Stakeholder Management
6 1 (1.92%) Systems Analysis
Programming Languages
1 1 (1.92%) JavaScript
1 1 (1.92%) Perl
1 1 (1.92%) PHP
1 1 (1.92%) PowerShell
1 1 (1.92%) Python
1 1 (1.92%) SQL
Qualifications
1 5 (9.62%) Microsoft Certification
2 4 (7.69%) ITIL Certification
Quality Assurance & Compliance
1 11 (21.15%) SLA
System Software
1 31 (59.62%) Active Directory
2 4 (7.69%) Hyper-V
2 4 (7.69%) VMware Infrastructure
3 1 (1.92%) Terminal Services
3 1 (1.92%) Virtual Machines
3 1 (1.92%) vSphere
Systems Management
1 12 (23.08%) SCCM
2 7 (13.46%) Systems Management Server (SMS)
3 2 (3.85%) AirWatch
3 2 (3.85%) Microsoft Intune
4 1 (1.92%) SolarWinds Orion
4 1 (1.92%) Symantec Endpoint Protection
Vendors
1 23 (44.23%) Microsoft
2 9 (17.31%) Citrix
3 8 (15.38%) VMware
4 4 (7.69%) HP
5 2 (3.85%) Bloomberg
5 2 (3.85%) Cisco
5 2 (3.85%) Juniper
5 2 (3.85%) LANDesk
6 1 (1.92%) Barracuda Networks
6 1 (1.92%) Meraki
6 1 (1.92%) Red Hat
6 1 (1.92%) ServiceNow
6 1 (1.92%) SolarWinds
6 1 (1.92%) Symantec
6 1 (1.92%) WatchGuard