Service Desk Analyst Contracts in the South West

Service Desk Analyst
England > South West

The median Service Desk Analyst daily rate in the South West is £225 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 84 130 141
Rank change year-on-year +46 +11 -22
Contract jobs requiring a Service Desk Analyst 72 37 36
As % of all contract jobs advertised in the South West 2.25% 1.02% 0.97%
As % of the Job Titles category 2.41% 1.10% 1.02%
Number of daily rates quoted 53 21 25
10th Percentile £128 £130 £110
25th Percentile £172 £150 £120
Median daily rate (50th Percentile) £225 £163 £130
Median % change year-on-year +38.04% +25.38% -16.13%
75th Percentile £345 £188 £168
90th Percentile £358 £200 £222
England median daily rate £175 £180 £160
% change year-on-year -2.78% +12.50% +33.33%
Number of hourly rates quoted 11 8 3
10th Percentile - £11.88 £13.10
25th Percentile £14.25 £12.63 £13.63
Median hourly rate £14.50 £13.50 £15.00
Median % change year-on-year +7.41% -10.00% +25.00%
75th Percentile £15.34 £15.28 £17.75
90th Percentile £15.62 £18.36 £19.10
England median hourly rate £15.17 £15.50 £14.50
% change year-on-year -2.13% +6.90% +7.41%

All Contract IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the South West with a recognized job title 2,985 3,354 3,542
% of contract IT jobs with a recognized job title 93.34% 92.50% 95.37%
Number of daily rates quoted 1,906 2,517 2,534
10th Percentile £208 £263 £225
25th Percentile £381 £413 £400
Median daily rate (50th Percentile) £520 £525 £500
Median % change year-on-year -0.95% +5.00% +9.29%
75th Percentile £620 £638 £588
90th Percentile £700 £713 £658
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 396 267 205
10th Percentile £14.00 £18.09 £15.90
25th Percentile £27.50 £50.62 £17.50
Median hourly rate £55.00 £65.00 £47.00
Median % change year-on-year -15.38% +38.30% +9.94%
75th Percentile £70.81 £75.00 £63.60
90th Percentile £77.50 £85.00 £69.11
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

Service Desk Analyst
Job Vacancy Trend in the South West

Job postings that featured Service Desk Analyst in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Desk Analyst in the South West

Service Desk Analyst
Contractor Daily Rate Trend in the South West

3-month moving average daily rate quoted in jobs citing Service Desk Analyst in the South West.

Daily rate trend for Service Desk Analyst in the South West

Service Desk Analyst
Daily Rate Histogram in the South West

Daily rate distribution for jobs citing Service Desk Analyst in the South West over the 6 months to 29 April 2024.

Daily rate histogram for Service Desk Analyst in the South West

Service Desk Analyst
Contractor Hourly Rate Trend in the South West

3-month moving average hourly rates quoted in jobs citing Service Desk Analyst in the South West.

Hourly rate trend for Service Desk Analyst in the South West

Service Desk Analyst
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Analyst within the South West region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Wiltshire +35 36 £275 +52.78% 3
Dorset +11 16 £173 +6.13% 1
Bristol +13 7 £175 +7.69%
Devon +4 7 £130 -35.00% 2
Gloucestershire +5 2 £150 +20.00%
Cornwall - 2 £133 -
Somerset +3 1 £225 +36.36% 2
Service Desk Analyst
England

Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 29 April 2024, Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Service Desk Analyst in the job title.

1 35 (48.61%) Security Cleared
2 31 (43.06%) SLA
3 29 (40.28%) Problem-Solving
4 26 (36.11%) DV Cleared
5 22 (30.56%) SC Cleared
6 21 (29.17%) Customer Service
6 21 (29.17%) Analytical Skills
7 15 (20.83%) Incident Management
8 14 (19.44%) Management Information System
8 14 (19.44%) ITIL
8 14 (19.44%) Active Directory
8 14 (19.44%) Line Management
9 13 (18.06%) Public Sector
10 10 (13.89%) Microsoft 365
11 9 (12.50%) Windows
11 9 (12.50%) Microsoft
12 8 (11.11%) Social Skills
13 7 (9.72%) SCCM
14 6 (8.33%) Agile
14 6 (8.33%) Service Management
14 6 (8.33%) Citrix
14 6 (8.33%) WhatsApp
14 6 (8.33%) Windows 10
15 4 (5.56%) Microsoft Office
16 3 (4.17%) ITSM
16 3 (4.17%) Software Licensing
16 3 (4.17%) Customer-Centricity
16 3 (4.17%) Customer-Centric Approach
17 2 (2.78%) Azure
17 2 (2.78%) Continuous Improvement

Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.78%) Microsoft Exchange
2 1 (1.39%) SharePoint
Applications
1 4 (5.56%) Microsoft Office
Business Applications
1 1 (1.39%) assyst
Cloud Services
1 10 (13.89%) Microsoft 365
2 6 (8.33%) WhatsApp
3 2 (2.78%) Azure
3 2 (2.78%) Entra ID
Communications & Networking
1 2 (2.78%) DHCP
1 2 (2.78%) DNS
1 2 (2.78%) VPN
General
1 21 (29.17%) Analytical Skills
2 13 (18.06%) Public Sector
3 8 (11.11%) Social Skills
4 2 (2.78%) Manufacturing
Miscellaneous
1 14 (19.44%) Management Information System
2 1 (1.39%) Enterprise Storage
Operating Systems
1 9 (12.50%) Windows
2 6 (8.33%) Windows 10
Processes & Methodologies
1 29 (40.28%) Problem-Solving
2 21 (29.17%) Customer Service
3 15 (20.83%) Incident Management
4 14 (19.44%) ITIL
4 14 (19.44%) Line Management
5 6 (8.33%) Agile
5 6 (8.33%) Service Management
6 3 (4.17%) Customer-Centric Approach
6 3 (4.17%) Customer-Centricity
6 3 (4.17%) ITSM
6 3 (4.17%) Software Licensing
7 2 (2.78%) Continuous Improvement
8 1 (1.39%) Identity Management
8 1 (1.39%) Information Security
8 1 (1.39%) Innovative Thinking
8 1 (1.39%) IT Governance
8 1 (1.39%) Migration
8 1 (1.39%) Process Improvement
8 1 (1.39%) Service Delivery
Qualifications
1 35 (48.61%) Security Cleared
2 26 (36.11%) DV Cleared
3 22 (30.56%) SC Cleared
4 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 31 (43.06%) SLA
System Software
1 14 (19.44%) Active Directory
Systems Management
1 7 (9.72%) SCCM
2 2 (2.78%) Jamf Pro
Vendors
1 9 (12.50%) Microsoft
2 6 (8.33%) Citrix
3 2 (2.78%) Dell