Period
to 24 November 2017

The median contractor rate for a Deskside Support was £142 per day in advertised job vacancies during the 6 months to 24 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Deskside Support
UK
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 806 827 843
Rank change year-on-year +21 +16 -58
Contract jobs requiring a Deskside Support 90 59 51
As % of all contract IT jobs advertised in the UK 0.087% 0.056% 0.045%
As % of the Job Titles category 0.092% 0.059% 0.047%
Number of daily rates quoted 57 33 8
UK median daily rate £142 £140 £160
Median daily rate % change year-on-year +1.43% -12.50% +10.34%
10th Percentile £112 £109 £104
90th Percentile £210 £193 £204
UK excluding London median daily rate £146 £140 £110
% change year-on-year +4.29% +27.27% -15.38%
Number of hourly rates quoted 12 8 27
UK median hourly rate £14.75 £18.50 £15.77
Median hourly rate % change year-on-year -20.27% +17.31% +8.76%
10th Percentile £11.43 £12.38 £11.00
90th Percentile £18.70 £20.63 £19.70
UK excluding London median hourly rate £13.75 £17.50 £15.77
% change year-on-year -21.43% +10.97% +18.93%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 97695 99488 108685
% of contract IT jobs with a recognized job title 94.79% 94.75% 94.91%
Number of daily rates quoted 64489 64865 69136
UK median daily rate £450 £425 £400
Median daily rate % change year-on-year +5.88% +6.25% -
10th Percentile £260 £250 £250
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £393 £375
% change year-on-year +1.91% +4.67% +3.45%
Number of hourly rates quoted 2905 3326 4142
UK median hourly rate £18.69 £18.00 £18.00
Median hourly rate % change year-on-year +3.81% - +9.09%
10th Percentile £10.93 £10.50 £10.50
90th Percentile £47.83 £47.45 £45.00
UK excluding London median hourly rate £17.50 £17.50 £17.50

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Deskside Support.

Contractor daily rate trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Deskside Support over the 6 months to 24 November 2017.

Contractor daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Deskside Support.

Contractor hourly rate trend for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Deskside Support over the 6 months to 24 November 2017.

Contractor hourly rate histogram for Deskside Support in the UK

Deskside Support
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +26 87 £146 +4.29% 5
UK excluding London +46 48 £146 +4.29% 4
London +6 39 £142 +9.23% 2
South West +9 15 £142 +9.23% 1
North of England +64 14 £200 +42.86% 1
South East 0 8 £166 +0.45% 1
North West +34 7 £220 +85.26% 1
Yorkshire +27 6 £200 +42.86%
East of England 0 6 £142 -12.84%
Wales +14 3 £90 - 1
Midlands +31 2 - -
East Midlands 0 2 - -
North East - 2 £220 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 24 November 2017, Deskside Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Deskside Support in the job title.

1 71 (78.89%) Windows
2 47 (52.22%) Microsoft Office
3 40 (44.44%) Windows 7
4 39 (43.33%) Microsoft
5 27 (30.00%) Blackberry
6 22 (24.44%) Active Directory
6 22 (24.44%) VPN
7 15 (16.67%) Lotus
7 15 (16.67%) IBM Notes
7 15 (16.67%) Break/Fix
8 14 (15.56%) Cisco
8 14 (15.56%) Banking
9 13 (14.44%) Microsoft Certification
10 12 (13.33%) ITIL
10 12 (13.33%) Mac OS
10 12 (13.33%) Security Cleared
10 12 (13.33%) Android
11 10 (11.11%) MCSE
11 10 (11.11%) Citrix
11 10 (11.11%) SC Cleared
12 9 (10.00%) SCCM
12 9 (10.00%) Dell
12 9 (10.00%) Blackberry Enterprise Server
12 9 (10.00%) Apple
13 8 (8.89%) Windows 10
13 8 (8.89%) Analytical Skills
13 8 (8.89%) BYOD
13 8 (8.89%) Reuters
13 8 (8.89%) Bloomberg
13 8 (8.89%) Migration

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (16.67%) IBM Notes
2 9 (10.00%) Blackberry Enterprise Server
3 7 (7.78%) MS Exchange
4 2 (2.22%) Exchange Server 2007
4 2 (2.22%) Exchange Server 2010
4 2 (2.22%) SharePoint
5 1 (1.11%) Apache
5 1 (1.11%) IIS
5 1 (1.11%) Tomcat
Applications
1 47 (52.22%) Microsoft Office
Business Applications
1 8 (8.89%) Eikon
2 2 (2.22%) Remedy ITSM
Cloud Services
1 8 (8.89%) Office 365
2 1 (1.11%) Amazon AWS
2 1 (1.11%) G Suite
Communications & Networking
1 22 (24.44%) VPN
2 8 (8.89%) Cisco IOS
3 4 (4.44%) DNS
3 4 (4.44%) LAN
4 3 (3.33%) WAN
5 2 (2.22%) DHCP
5 2 (2.22%) Remote Desktop
5 2 (2.22%) TCP/IP
5 2 (2.22%) Wireless
6 1 (1.11%) BIG-IP
6 1 (1.11%) Internet
6 1 (1.11%) Wi-Fi
Database & Business Intelligence
1 1 (1.11%) MySQL
1 1 (1.11%) Oracle Reports
1 1 (1.11%) SQL Server
General
1 14 (15.56%) Banking
2 8 (8.89%) Retail Banking
3 7 (7.78%) Finance
4 6 (6.67%) Legal
5 4 (4.44%) Back Office
6 2 (2.22%) Front Office
6 2 (2.22%) Investment Banking
6 2 (2.22%) Pharmaceutical
6 2 (2.22%) Retail
7 1 (1.11%) Law
Miscellaneous
1 27 (30.00%) Blackberry
2 8 (8.89%) Analytical Skills
2 8 (8.89%) BYOD
2 8 (8.89%) iPhone
3 5 (5.56%) iPad
4 4 (4.44%) Data Centre
5 3 (3.33%) Driving Licence
6 2 (2.22%) Video Conferencing
7 1 (1.11%) Management Information System
7 1 (1.11%) Smartphone
Operating Systems
1 71 (78.89%) Windows
2 40 (44.44%) Windows 7
3 12 (13.33%) Android
3 12 (13.33%) Mac OS
4 8 (8.89%) Apple iOS
4 8 (8.89%) Windows 10
5 6 (6.67%) Windows Server 2008
6 4 (4.44%) Windows 8
6 4 (4.44%) Windows XP
7 2 (2.22%) Windows Server 2003
7 2 (2.22%) Windows Server 2012
8 1 (1.11%) Mac OS X
8 1 (1.11%) Windows 2000
8 1 (1.11%) Windows Server
8 1 (1.11%) Windows Vista
Processes & Methodologies
1 15 (16.67%) Break/Fix
2 12 (13.33%) ITIL
3 8 (8.89%) ITSM
3 8 (8.89%) Migration
4 7 (7.78%) Asset Management
4 7 (7.78%) Project Management
4 7 (7.78%) Service Delivery
4 7 (7.78%) Service Management
5 6 (6.67%) Active Listening
5 6 (6.67%) Incident Management
5 6 (6.67%) Performance Management
5 6 (6.67%) Security Management
5 6 (6.67%) Time Management
6 4 (4.44%) Virtual Environments
7 2 (2.22%) Change Management
7 2 (2.22%) Continuous Improvement
7 2 (2.22%) ITIL V3
7 2 (2.22%) Mentoring
7 2 (2.22%) Patch Management
7 2 (2.22%) Proactive Management
Programming Languages
1 1 (1.11%) Java
Qualifications
1 13 (14.44%) Microsoft Certification
2 12 (13.33%) Security Cleared
3 10 (11.11%) MCSE
3 10 (11.11%) SC Cleared
4 8 (8.89%) MCP
5 6 (6.67%) A+ Certification
5 6 (6.67%) DCSE
6 2 (2.22%) DBS Check
6 2 (2.22%) Degree
6 2 (2.22%) MCDST
6 2 (2.22%) MCSA
Quality Assurance & Compliance
1 7 (7.78%) SLA
System Software
1 22 (24.44%) Active Directory
2 2 (2.22%) Hyper-V
2 2 (2.22%) VMware Infrastructure
3 1 (1.11%) iptables
3 1 (1.11%) VMware ESXi
3 1 (1.11%) XenApp
Systems Management
1 9 (10.00%) SCCM
2 2 (2.22%) AirWatch
Vendors
1 39 (43.33%) Microsoft
2 15 (16.67%) Lotus
3 14 (15.56%) Cisco
4 10 (11.11%) Citrix
5 9 (10.00%) Apple
5 9 (10.00%) Dell
6 8 (8.89%) Bloomberg
6 8 (8.89%) HP
6 8 (8.89%) Reuters
7 3 (3.33%) Remedy
7 3 (3.33%) Symantec
8 2 (2.22%) AppSense
8 2 (2.22%) ServiceNow
8 2 (2.22%) Snow
8 2 (2.22%) VMware
9 1 (1.11%) Cognos
9 1 (1.11%) Google
9 1 (1.11%) NetApp
9 1 (1.11%) Oracle
9 1 (1.11%) Sage