Period
to 18 August 2017

The median contractor rate for a Deskside Support was £155 per day in advertised job vacancies during the 6 months to 18 August 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Deskside Support
UK
6 months to
18 Aug 2017
Same period 2016 Same period 2015
Rank 804 841 857
Rank change year-on-year +37 +16 -63
Contract jobs requiring a Deskside Support 47 53 35
As % of all contract IT jobs advertised in the UK 0.049% 0.049% 0.031%
As % of the Job Titles category 0.051% 0.051% 0.033%
Number of daily rates quoted 24 31 8
UK median daily rate £155 £135 £110
Median daily rate % change year-on-year +14.81% +22.73% -31.25%
10th Percentile £113 £105 £104
90th Percentile £191 £188 £194
UK excluding London median daily rate £160 £135 £110
% change year-on-year +18.52% +22.73% -15.38%
Number of hourly rates quoted 5 11 19
UK median hourly rate £14.50 £17.50 £15.77
Median hourly rate % change year-on-year -17.14% +10.97% +13.70%
10th Percentile £11.25 £13.25 £10.25
90th Percentile £16.20 £21.50 £19.60
UK excluding London median hourly rate £13.50 £15.50 £15.77
% change year-on-year -12.90% -1.71% +13.70%

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
UK
Contract job vacancies with a job title containing a recognized job role 91478 103133 106901
As % of all contract IT job vacancies advertised in the UK 94.88% 94.93% 94.85%
Number of daily rates quoted 59419 67226 66704
UK median daily rate £438 £425 £400
Median daily rate % change year-on-year +2.94% +6.25% +0.63%
10th Percentile £263 £255 £238
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.09% +3.47% +7.14%
Number of hourly rates quoted 2811 3118 4108
UK median hourly rate £18.92 £19.00 £17.98
Median hourly rate % change year-on-year -0.42% +5.67% +5.76%
10th Percentile £10.79 £10.44 £10.50
90th Percentile £48.75 £46.50 £45.00
UK excluding London median hourly rate £18.00 £19.00 £17.33
% change year-on-year -5.26% +9.64% +3.46%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Deskside Support.

Contractor daily rate trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Deskside Support over the 6 months to 18 August 2017.

Contractor daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Deskside Support.

Contractor hourly rate trend for Deskside Support in the UK

Deskside Support
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 18 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +50 45 £160 +16.36%
UK excluding London +47 23 £160 +18.52% 1
London +15 22 £130 +4.00%
North of England +72 10 £134 -4.46%
South West +15 6 £160 +23.08%
Yorkshire +30 4 - -
North West - 4 £163 -
South East +14 3 £153 -7.85%
East of England -9 3 - -
North East - 2 £105 -
Wales -2 1 - - 1

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 August 2017, Deskside Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Deskside Support in the job title.

1 40 (85.11%) Windows
2 30 (63.83%) Microsoft Office
3 23 (48.94%) Microsoft
4 20 (42.55%) Blackberry
5 19 (40.43%) Windows 7
6 15 (31.91%) VPN
7 12 (25.53%) Mac OS
7 12 (25.53%) Android
8 10 (21.28%) Microsoft Certification
8 10 (21.28%) Active Directory
9 9 (19.15%) Cisco
9 9 (19.15%) Lotus
9 9 (19.15%) Reuters
9 9 (19.15%) Bloomberg
9 9 (19.15%) IBM Notes
9 9 (19.15%) Citrix
10 8 (17.02%) Cisco IOS
10 8 (17.02%) Retail Banking
10 8 (17.02%) Eikon
10 8 (17.02%) BYOD
10 8 (17.02%) MCSE
10 8 (17.02%) MCP
10 8 (17.02%) Banking
10 8 (17.02%) Retail
11 7 (14.89%) Break/Fix
11 7 (14.89%) Apple
12 6 (12.77%) DCSE
12 6 (12.77%) Dell
12 6 (12.77%) A+ Certification
13 5 (10.64%) Incident Management

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (19.15%) IBM Notes
2 4 (8.51%) Blackberry Enterprise Server
3 2 (4.26%) MS Exchange
4 1 (2.13%) Exchange Server 2010
Applications
1 30 (63.83%) Microsoft Office
Business Applications
1 8 (17.02%) Eikon
2 2 (4.26%) Remedy ITSM
Cloud Services
1 1 (2.13%) G Suite
1 1 (2.13%) Office 365
Communications & Networking
1 15 (31.91%) VPN
2 8 (17.02%) Cisco IOS
3 4 (8.51%) TCP/IP
4 3 (6.38%) LAN
5 2 (4.26%) Wireless
6 1 (2.13%) DHCP
6 1 (2.13%) DNS
6 1 (2.13%) Remote Desktop
6 1 (2.13%) WAN
6 1 (2.13%) Wi-Fi
General
1 8 (17.02%) Banking
1 8 (17.02%) Retail
1 8 (17.02%) Retail Banking
2 1 (2.13%) Finance
2 1 (2.13%) Law
2 1 (2.13%) Legal
2 1 (2.13%) Manufacturing
2 1 (2.13%) Telecoms
Miscellaneous
1 20 (42.55%) Blackberry
2 8 (17.02%) BYOD
3 5 (10.64%) Analytical Skills
4 4 (8.51%) iPhone
5 2 (4.26%) PDA
5 2 (4.26%) Smartphone
5 2 (4.26%) Video Conferencing
6 1 (2.13%) CMDB
6 1 (2.13%) Driving Licence
6 1 (2.13%) Handset
6 1 (2.13%) iPad
Operating Systems
1 40 (85.11%) Windows
2 19 (40.43%) Windows 7
3 12 (25.53%) Android
3 12 (25.53%) Mac OS
4 4 (8.51%) Windows 10
5 3 (6.38%) Windows 8
6 2 (4.26%) Windows Server
6 2 (4.26%) Windows XP
7 1 (2.13%) Apple iOS
7 1 (2.13%) Windows Server 2003
7 1 (2.13%) Windows Server 2008
7 1 (2.13%) Windows Server 2012
7 1 (2.13%) Windows Vista
Processes & Methodologies
1 7 (14.89%) Break/Fix
2 5 (10.64%) Incident Management
3 4 (8.51%) ITSM
4 3 (6.38%) Asset Management
4 3 (6.38%) Service Management
5 2 (4.26%) Continuous Improvement
5 2 (4.26%) Customer Requirements
5 2 (4.26%) Time Management
6 1 (2.13%) Business Continuity
6 1 (2.13%) Change Management
6 1 (2.13%) Configuration Management
6 1 (2.13%) DNA
6 1 (2.13%) Identity Management
6 1 (2.13%) ITIL
6 1 (2.13%) Mentoring
6 1 (2.13%) Performance Management
6 1 (2.13%) Project Management
6 1 (2.13%) Risk Management
6 1 (2.13%) Security Management
Qualifications
1 10 (21.28%) Microsoft Certification
2 8 (17.02%) MCP
2 8 (17.02%) MCSE
3 6 (12.77%) A+ Certification
3 6 (12.77%) DCSE
4 5 (10.64%) Security Cleared
5 4 (8.51%) SC Cleared
6 3 (6.38%) DBS Check
6 3 (6.38%) MCSA
Quality Assurance & Compliance
1 2 (4.26%) SLA
2 1 (2.13%) Disclosure Scotland
System Software
1 10 (21.28%) Active Directory
Systems Management
1 4 (8.51%) SCCM
2 1 (2.13%) Norton AntiVirus
Vendors
1 23 (48.94%) Microsoft
2 9 (19.15%) Bloomberg
2 9 (19.15%) Cisco
2 9 (19.15%) Citrix
2 9 (19.15%) Lotus
2 9 (19.15%) Reuters
3 7 (14.89%) Apple
4 6 (12.77%) Dell
5 3 (6.38%) HP
5 3 (6.38%) Remedy
5 3 (6.38%) ServiceNow
6 1 (2.13%) Cognos
6 1 (2.13%) Google
6 1 (2.13%) Sage
6 1 (2.13%) Symantec
6 1 (2.13%) Wyse