Period
to 19 October 2017

The median contractor rate for a Deskside Support was £150 per day in advertised job vacancies during the 6 months to 19 October 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Deskside Support
UK
6 months to
19 Oct 2017
Same period 2016 Same period 2015
Rank 801 839 843
Rank change year-on-year +38 +4 -44
Contract jobs requiring a Deskside Support 70 60 46
As % of all contract IT jobs advertised in the UK 0.070% 0.056% 0.040%
As % of the Job Titles category 0.074% 0.059% 0.042%
Number of daily rates quoted 46 35 10
UK median daily rate £150 £135 £133
Median daily rate % change year-on-year +11.11% +1.89% -17.19%
10th Percentile £110 £123 £105
90th Percentile £220 £191 £213
UK excluding London median daily rate £150 £140 £110
% change year-on-year +7.14% +27.27% -15.38%
Number of hourly rates quoted 8 8 23
UK median hourly rate £13.75 £17.50 £15.77
Median hourly rate % change year-on-year -21.43% +10.97% +8.76%
10th Percentile £11.25 £12.38 £11.00
90th Percentile £16.10 £21.50 £19.50
UK excluding London median hourly rate £13.75 £17.50 £15.77
% change year-on-year -21.43% +10.97% +23.69%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 94227 100844 108361
% of contract IT jobs with a recognized job title 94.80% 94.78% 94.94%
Number of daily rates quoted 61904 65674 68860
UK median daily rate £440 £425 £400
Median daily rate % change year-on-year +3.53% +6.25% -
10th Percentile £263 £250 £245
90th Percentile £625 £600 £588
UK excluding London median daily rate £400 £390 £375
% change year-on-year +2.56% +4.00% +6.53%
Number of hourly rates quoted 2803 3288 4165
UK median hourly rate £18.70 £18.26 £18.00
Median hourly rate % change year-on-year +2.40% +1.46% +7.66%
10th Percentile £10.86 £10.50 £10.50
90th Percentile £48.75 £47.00 £44.50
UK excluding London median hourly rate £18.00 £17.56 £17.50
% change year-on-year +2.51% +0.34% +6.06%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Deskside Support.

Contractor daily rate trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Deskside Support over the 6 months to 19 October 2017.

Contractor daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Deskside Support.

Contractor hourly rate trend for Deskside Support in the UK

Deskside Support
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 19 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +50 67 £150 +7.14% 6
UK excluding London +42 38 £150 +7.14% 2
London +19 28 £150 +17.65% 4
North of England +94 15 £200 +42.86% 1
South West +19 11 £146 +12.31%
North West +38 7 £220 +57.14% 1
Yorkshire +37 7 £200 +42.86%
East of England -19 6 £150 -7.69% 1
Midlands +28 2 - -
South East +7 2 £150 -9.37%
Wales +5 2 £90 -
North East - 2 £220 -
East Midlands - 2 - -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 October 2017, Deskside Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Deskside Support in the job title.

1 57 (81.43%) Windows
2 38 (54.29%) Microsoft Office
3 35 (50.00%) Microsoft
4 30 (42.86%) Windows 7
5 24 (34.29%) Blackberry
6 19 (27.14%) VPN
7 17 (24.29%) Active Directory
8 14 (20.00%) Microsoft Certification
9 13 (18.57%) Cisco
10 12 (17.14%) IBM Notes
10 12 (17.14%) Lotus
10 12 (17.14%) Banking
10 12 (17.14%) Mac OS
10 12 (17.14%) Android
11 11 (15.71%) Break/Fix
12 10 (14.29%) Citrix
12 10 (14.29%) MCSE
13 9 (12.86%) ITIL
13 9 (12.86%) Apple
13 9 (12.86%) Security Cleared
13 9 (12.86%) Analytical Skills
14 8 (11.43%) BYOD
14 8 (11.43%) Eikon
14 8 (11.43%) Retail Banking
14 8 (11.43%) Cisco IOS
14 8 (11.43%) ITSM
14 8 (11.43%) Retail
14 8 (11.43%) Reuters
14 8 (11.43%) Bloomberg
15 7 (10.00%) Blackberry Enterprise Server

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (17.14%) IBM Notes
2 7 (10.00%) Blackberry Enterprise Server
3 5 (7.14%) MS Exchange
4 2 (2.86%) Exchange Server 2007
4 2 (2.86%) Exchange Server 2010
Applications
1 38 (54.29%) Microsoft Office
Business Applications
1 8 (11.43%) Eikon
2 2 (2.86%) Remedy ITSM
Cloud Services
1 4 (5.71%) Office 365
2 1 (1.43%) G Suite
Communications & Networking
1 19 (27.14%) VPN
2 8 (11.43%) Cisco IOS
3 4 (5.71%) LAN
4 3 (4.29%) DNS
5 2 (2.86%) TCP/IP
5 2 (2.86%) WAN
5 2 (2.86%) Wireless
6 1 (1.43%) DHCP
6 1 (1.43%) Remote Desktop
6 1 (1.43%) Wi-Fi
General
1 12 (17.14%) Banking
2 8 (11.43%) Retail
2 8 (11.43%) Retail Banking
3 6 (8.57%) Finance
4 4 (5.71%) Legal
5 2 (2.86%) Back Office
5 2 (2.86%) Investment Banking
5 2 (2.86%) Pharmaceutical
6 1 (1.43%) Law
Miscellaneous
1 24 (34.29%) Blackberry
2 9 (12.86%) Analytical Skills
3 8 (11.43%) BYOD
4 7 (10.00%) iPhone
5 4 (5.71%) iPad
6 3 (4.29%) Driving Licence
6 3 (4.29%) Video Conferencing
7 1 (1.43%) Data Centre
7 1 (1.43%) Smartphone
Operating Systems
1 57 (81.43%) Windows
2 30 (42.86%) Windows 7
3 12 (17.14%) Android
3 12 (17.14%) Mac OS
4 7 (10.00%) Apple iOS
5 5 (7.14%) Windows 10
6 3 (4.29%) Windows 8
6 3 (4.29%) Windows Server 2008
6 3 (4.29%) Windows XP
7 2 (2.86%) Windows Server
8 1 (1.43%) Windows Server 2003
8 1 (1.43%) Windows Server 2012
8 1 (1.43%) Windows Vista
Processes & Methodologies
1 11 (15.71%) Break/Fix
2 9 (12.86%) ITIL
3 8 (11.43%) ITSM
4 7 (10.00%) Asset Management
4 7 (10.00%) Project Management
5 6 (8.57%) Performance Management
5 6 (8.57%) Security Management
5 6 (8.57%) Service Management
6 5 (7.14%) Service Delivery
7 4 (5.71%) Time Management
8 3 (4.29%) Incident Management
9 2 (2.86%) Change Management
9 2 (2.86%) Continuous Improvement
9 2 (2.86%) Mentoring
9 2 (2.86%) Migration
9 2 (2.86%) Virtual Environments
10 1 (1.43%) Customer Requirements
10 1 (1.43%) Identity Management
10 1 (1.43%) ITIL V3
10 1 (1.43%) Patch Management
Qualifications
1 14 (20.00%) Microsoft Certification
2 10 (14.29%) MCSE
3 9 (12.86%) Security Cleared
4 7 (10.00%) MCP
4 7 (10.00%) SC Cleared
5 6 (8.57%) A+ Certification
5 6 (8.57%) DCSE
6 3 (4.29%) DBS Check
6 3 (4.29%) MCSA
7 2 (2.86%) Degree
7 2 (2.86%) MCDST
Quality Assurance & Compliance
1 4 (5.71%) SLA
2 1 (1.43%) Disclosure Scotland
System Software
1 17 (24.29%) Active Directory
2 1 (1.43%) XenApp
Systems Management
1 6 (8.57%) SCCM
2 1 (1.43%) Norton AntiVirus
Vendors
1 35 (50.00%) Microsoft
2 13 (18.57%) Cisco
3 12 (17.14%) Lotus
4 10 (14.29%) Citrix
5 9 (12.86%) Apple
6 8 (11.43%) Bloomberg
6 8 (11.43%) Reuters
7 6 (8.57%) Dell
7 6 (8.57%) HP
8 4 (5.71%) Symantec
9 3 (4.29%) Remedy
10 2 (2.86%) ServiceNow
10 2 (2.86%) Snow
11 1 (1.43%) Cognos
11 1 (1.43%) Google
11 1 (1.43%) Sage