Period
to 21 June 2018

The median contractor rate for a Deskside Support was £133 per day in advertised job vacancies during the 6 months to 21 June 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Deskside Support
UK
6 months to
21 Jun 2018
Same period 2017 Same period 2016
Rank 793 813 843
Rank change year-on-year +20 +30 -15
Contract jobs requiring a Deskside Support 86 33 56
As % of all contract IT jobs advertised in the UK 0.086% 0.036% 0.052%
As % of the Job Titles category 0.091% 0.038% 0.055%
Number of daily rates quoted 53 11 24
UK median daily rate £133 £163 £130
Median daily rate % change year-on-year -17.99% +25.00% -2.80%
10th Percentile £114 £113 £109
90th Percentile £211 £338 £190
UK excluding London median daily rate £133 £150 £130
% change year-on-year -11.15% +15.38% -2.80%
Number of hourly rates quoted 10 6 16
UK median hourly rate £17.25 £19.50 £15.50
Median hourly rate % change year-on-year -11.54% +25.81% -1.71%
10th Percentile £13.95 £14.38 £12.52
90th Percentile £20.05 £20.00 £20.38
UK excluding London median hourly rate £15.75 £20.00 £15.50
% change year-on-year -21.25% +29.03% -1.71%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 94,869 86,564 101,481
% of contract IT jobs with a recognized job title 94.83% 94.95% 95.11%
Number of daily rates quoted 62,095 55,999 65,887
UK median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £269 £263 £255
90th Percentile £638 £613 £600
UK excluding London median daily rate £413 £400 £388
% change year-on-year +3.13% +3.23% +3.33%
Number of hourly rates quoted 3,065 2,864 3,105
UK median hourly rate £18.00 £18.70 £20.00
Median hourly rate % change year-on-year -3.74% -6.50% +14.29%
10th Percentile £11.00 £10.75 £10.50
90th Percentile £48.68 £50.00 £48.75
UK excluding London median hourly rate £17.50 £17.77 £20.00
% change year-on-year -1.52% -11.15% +18.87%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Deskside Support.

Contractor daily rate trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Deskside Support over the 6 months to 21 June 2018.

Contractor daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Deskside Support.

Contractor hourly rate trend for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Deskside Support over the 6 months to 21 June 2018.

Contractor hourly rate histogram for Deskside Support in the UK

Deskside Support
Top 13 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 21 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +2 80 £133 -18.61% 3
London -1 50 £133 -42.06% 2
UK excluding London +17 35 £133 -11.15% 1
South East -9 11 £133 -12.61% 1
South West +12 8 £132 -12.24%
North of England -32 6 £139 +3.74%
East of England +7 4 £114 -
Yorkshire -10 4 £143 -
Scotland -33 4 - -
North West -9 2 £133 -17.99%
Channel Islands - 1 £175 -
Midlands - 1 £130 -
West Midlands - 1 £130 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 21 June 2018, Deskside Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Deskside Support in the job title.

1 60 (69.77%) Windows
2 42 (48.84%) Windows 7
3 35 (40.70%) Microsoft Office
3 35 (40.70%) Active Directory
4 29 (33.72%) Microsoft
5 25 (29.07%) Windows 10
6 24 (27.91%) SCCM
7 20 (23.26%) Security Cleared
7 20 (23.26%) SLA
8 19 (22.09%) SC Cleared
9 15 (17.44%) Apple
9 15 (17.44%) Office 365
10 14 (16.28%) HP
11 13 (15.12%) Smartphone
12 12 (13.95%) LAN
12 12 (13.95%) Blackberry
12 12 (13.95%) Finance
13 11 (12.79%) WAN
13 11 (12.79%) ITIL
13 11 (12.79%) Windows 8
14 10 (11.63%) iPad
14 10 (11.63%) iPhone
14 10 (11.63%) Mac OS X
14 10 (11.63%) Law
15 9 (10.47%) Blackberry Enterprise Server
15 9 (10.47%) Windows Server 2008
15 9 (10.47%) Process Improvement
16 8 (9.30%) Time Management
16 8 (9.30%) Legal
16 8 (9.30%) Virtual Environments

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (10.47%) Blackberry Enterprise Server
2 2 (2.33%) IBM Notes
3 1 (1.16%) Skype for Business
Applications
1 35 (40.70%) Microsoft Office
2 1 (1.16%) AutoCAD
2 1 (1.16%) Microsoft Excel
2 1 (1.16%) Microsoft PowerPoint
2 1 (1.16%) MS Visio
Business Applications
1 1 (1.16%) Eikon
1 1 (1.16%) thinkFolio
Cloud Services
1 15 (17.44%) Office 365
2 1 (1.16%) G Suite
Communications & Networking
1 12 (13.95%) LAN
2 11 (12.79%) WAN
3 7 (8.14%) Internet
4 4 (4.65%) VPN
5 2 (2.33%) DNS
5 2 (2.33%) IP Telephony
5 2 (2.33%) Remote Desktop
6 1 (1.16%) Cisco IOS
6 1 (1.16%) DHCP
6 1 (1.16%) Firewall
6 1 (1.16%) Intranet
6 1 (1.16%) VoIP
General
1 12 (13.95%) Finance
2 10 (11.63%) Law
3 8 (9.30%) Legal
4 4 (4.65%) Banking
5 1 (1.16%) Financial Institution
5 1 (1.16%) Pharmaceutical
5 1 (1.16%) Retail
5 1 (1.16%) Retail Banking
Miscellaneous
1 13 (15.12%) Smartphone
2 12 (13.95%) Blackberry
3 10 (11.63%) iPad
3 10 (11.63%) iPhone
4 2 (2.33%) Data Centre
4 2 (2.33%) Mobile App
4 2 (2.33%) Video Conferencing
4 2 (2.33%) Virtual Team
5 1 (1.16%) BYOD
5 1 (1.16%) Computer Science
5 1 (1.16%) Handset
5 1 (1.16%) Self-Motivation
Operating Systems
1 60 (69.77%) Windows
2 42 (48.84%) Windows 7
3 25 (29.07%) Windows 10
4 11 (12.79%) Windows 8
5 10 (11.63%) Mac OS X
6 9 (10.47%) Windows Server 2008
7 6 (6.98%) Android
7 6 (6.98%) Apple iOS
8 2 (2.33%) Mac OS
8 2 (2.33%) Windows Server
8 2 (2.33%) Windows Vista
8 2 (2.33%) Windows XP
9 1 (1.16%) Linux
9 1 (1.16%) Windows 2000
Processes & Methodologies
1 11 (12.79%) ITIL
2 9 (10.47%) Process Improvement
3 8 (9.30%) Time Management
3 8 (9.30%) Virtual Environments
4 7 (8.14%) Change Management
4 7 (8.14%) ITSM
5 5 (5.81%) Mobile Device Management
6 4 (4.65%) Migration
7 3 (3.49%) Break/Fix
7 3 (3.49%) Ticket Management
8 2 (2.33%) Proactive Monitoring
8 2 (2.33%) Problem-Solving
9 1 (1.16%) Asset Management
9 1 (1.16%) Customer Requirements
9 1 (1.16%) Data Migration
9 1 (1.16%) High Availability
9 1 (1.16%) ITIL V3
9 1 (1.16%) Mentoring
9 1 (1.16%) Problem Management
9 1 (1.16%) Software Deployment
Qualifications
1 20 (23.26%) Security Cleared
2 19 (22.09%) SC Cleared
3 2 (2.33%) A+ Certification
4 1 (1.16%) DBS Check
Quality Assurance & Compliance
1 20 (23.26%) SLA
System Software
1 35 (40.70%) Active Directory
2 7 (8.14%) BitLocker
3 2 (2.33%) Firmware
3 2 (2.33%) VMware Infrastructure
4 1 (1.16%) Hyper-V
Systems Management
1 24 (27.91%) SCCM
2 1 (1.16%) AirWatch
2 1 (1.16%) McAfee ePO
2 1 (1.16%) Systems Management Server (SMS)
Vendors
1 29 (33.72%) Microsoft
2 15 (17.44%) Apple
3 14 (16.28%) HP
4 6 (6.98%) Adobe
4 6 (6.98%) ServiceNow
5 5 (5.81%) Cisco
6 3 (3.49%) Bloomberg
6 3 (3.49%) Reuters
7 2 (2.33%) Citrix
7 2 (2.33%) Lotus
7 2 (2.33%) Sony
7 2 (2.33%) VMware
8 1 (1.16%) Charles River
8 1 (1.16%) McAfee
8 1 (1.16%) NetApp
8 1 (1.16%) Samsung