Period
to 19 February 2018

The median contractor rate for a Deskside Support was £139 per day in advertised job vacancies during the 6 months to 19 February 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Deskside Support
UK
6 months to
19 Feb 2018
Same period 2017 Same period 2016
Rank 772 788 822
Rank change year-on-year +16 +34 -42
Contract jobs requiring a Deskside Support 97 42 74
As % of all contract IT jobs advertised in the UK 0.096% 0.044% 0.069%
As % of the Job Titles category 0.10% 0.047% 0.072%
Number of daily rates quoted 64 16 24
UK median daily rate £139 £133 £153
Median daily rate % change year-on-year +4.91% -13.26% -2.24%
10th Percentile £113 £129 £115
90th Percentile £217 £174 £199
UK excluding London median daily rate £138 £133 £131
% change year-on-year +4.15% +1.34% -5.77%
Number of hourly rates quoted 15 9 19
UK median hourly rate £16.00 £19.50 £15.50
Median hourly rate % change year-on-year -17.95% +25.81% -
10th Percentile £12.85 £12.95 £11.00
90th Percentile £22.48 £20.25 £17.95
UK excluding London median hourly rate £14.00 £19.75 £15.50
% change year-on-year -29.11% +27.42% +6.90%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 95,460 89,566 102,600
% of contract IT jobs with a recognized job title 94.78% 94.76% 95.02%
Number of daily rates quoted 63,406 58,384 65,671
UK median daily rate £450 £425 £413
Median daily rate % change year-on-year +5.88% +3.03% +3.13%
10th Percentile £263 £253 £250
90th Percentile £625 £606 £600
UK excluding London median daily rate £400 £400 £382
% change year-on-year - +4.71% +1.87%
Number of hourly rates quoted 2,830 3,195 3,744
UK median hourly rate £18.70 £18.00 £19.00
Median hourly rate % change year-on-year +3.89% -5.26% +15.15%
10th Percentile £10.99 £10.63 £10.50
90th Percentile £48.00 £47.50 £47.83
UK excluding London median hourly rate £17.50 £17.50 £18.50
% change year-on-year - -5.41% +12.12%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Deskside Support.

Contractor daily rate trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Deskside Support over the 6 months to 19 February 2018.

Contractor daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Deskside Support.

Contractor hourly rate trend for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Deskside Support over the 6 months to 19 February 2018.

Contractor hourly rate histogram for Deskside Support in the UK

Deskside Support
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 19 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +48 94 £140 +7.69% 12
UK excluding London +32 53 £138 +4.15% 6
London -20 42 £141 -38.02% 6
South East +3 18 £138 +6.15% 3
South West +23 14 £132 +1.26%
North of England +44 10 £200 +42.86%
Yorkshire +7 7 £170 +21.43%
East of England -11 6 £133 -
North West +15 3 £220 +85.26%
East Midlands +1 2 - - 1
Midlands +1 2 - - 3
Wales -1 2 £90 -
Channel Islands - 1 £130 -
North East - 1 £220 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 February 2018, Deskside Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Deskside Support in the job title.

1 65 (67.01%) Windows
2 51 (52.58%) Windows 7
3 39 (40.21%) Microsoft Office
4 36 (37.11%) Microsoft
5 25 (25.77%) Active Directory
6 19 (19.59%) Security Cleared
7 18 (18.56%) SC Cleared
7 18 (18.56%) Windows 10
8 17 (17.53%) Blackberry
8 17 (17.53%) VPN
9 16 (16.49%) ITIL
10 15 (15.46%) SLA
11 14 (14.43%) SCCM
12 13 (13.40%) Lotus
12 13 (13.40%) IBM Notes
13 12 (12.37%) HP
14 11 (11.34%) Cisco
14 11 (11.34%) Migration
14 11 (11.34%) Banking
14 11 (11.34%) Office 365
15 10 (10.31%) Apple iOS
15 10 (10.31%) Finance
16 9 (9.28%) Break/Fix
17 8 (8.25%) ITSM
17 8 (8.25%) iPad
17 8 (8.25%) Asset Management
18 7 (7.22%) Legal
18 7 (7.22%) Time Management
18 7 (7.22%) iPhone
18 7 (7.22%) Windows Server 2008

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (13.40%) IBM Notes
2 7 (7.22%) Blackberry Enterprise Server
3 6 (6.19%) MS Exchange
4 2 (2.06%) Exchange Server 2007
4 2 (2.06%) SharePoint
5 1 (1.03%) Apache
5 1 (1.03%) Exchange Server 2010
5 1 (1.03%) IIS
5 1 (1.03%) Skype for Business
5 1 (1.03%) Tomcat
Applications
1 39 (40.21%) Microsoft Office
2 1 (1.03%) Microsoft Excel
2 1 (1.03%) Microsoft PowerPoint
2 1 (1.03%) MS Visio
Business Applications
1 4 (4.12%) Eikon
Cloud Services
1 11 (11.34%) Office 365
2 1 (1.03%) Amazon AWS
Communications & Networking
1 17 (17.53%) VPN
2 6 (6.19%) LAN
2 6 (6.19%) WAN
3 5 (5.15%) Internet
4 4 (4.12%) Cisco IOS
4 4 (4.12%) DNS
5 1 (1.03%) BIG-IP
5 1 (1.03%) DHCP
5 1 (1.03%) Remote Desktop
5 1 (1.03%) TCP/IP
5 1 (1.03%) Wireless
Database & Business Intelligence
1 1 (1.03%) MySQL
1 1 (1.03%) Oracle Reports
1 1 (1.03%) SQL Server
General
1 11 (11.34%) Banking
2 10 (10.31%) Finance
3 7 (7.22%) Legal
4 4 (4.12%) Back Office
4 4 (4.12%) Retail Banking
5 2 (2.06%) Front Office
5 2 (2.06%) Investment Banking
5 2 (2.06%) Law
5 2 (2.06%) Pharmaceutical
5 2 (2.06%) Retail
Miscellaneous
1 17 (17.53%) Blackberry
2 8 (8.25%) iPad
3 7 (7.22%) iPhone
4 6 (6.19%) Analytical Skills
5 4 (4.12%) BYOD
5 4 (4.12%) Data Centre
6 3 (3.09%) Smartphone
7 2 (2.06%) Driving Licence
8 1 (1.03%) Handset
8 1 (1.03%) Management Information System
8 1 (1.03%) Video Conferencing
Operating Systems
1 65 (67.01%) Windows
2 51 (52.58%) Windows 7
3 18 (18.56%) Windows 10
4 10 (10.31%) Apple iOS
5 7 (7.22%) Windows Server 2008
6 6 (6.19%) Windows 8
7 4 (4.12%) Android
7 4 (4.12%) Mac OS
7 4 (4.12%) Windows XP
8 3 (3.09%) Windows Server
9 2 (2.06%) Windows 2000
10 1 (1.03%) Mac OS X
10 1 (1.03%) Windows Server 2003
10 1 (1.03%) Windows Server 2012
Processes & Methodologies
1 16 (16.49%) ITIL
2 11 (11.34%) Migration
3 9 (9.28%) Break/Fix
4 8 (8.25%) Asset Management
4 8 (8.25%) ITSM
5 7 (7.22%) Service Delivery
5 7 (7.22%) Service Management
5 7 (7.22%) Time Management
6 6 (6.19%) Project Management
6 6 (6.19%) Virtual Environments
7 5 (5.15%) Active Listening
7 5 (5.15%) Performance Management
7 5 (5.15%) Security Management
8 3 (3.09%) Incident Management
8 3 (3.09%) ITIL V3
8 3 (3.09%) Mobile Device Management
8 3 (3.09%) Problem Management
9 2 (2.06%) Change Management
9 2 (2.06%) Patch Management
9 2 (2.06%) Process Improvement
Programming Languages
1 1 (1.03%) Java
Qualifications
1 19 (19.59%) Security Cleared
2 18 (18.56%) SC Cleared
3 5 (5.15%) Microsoft Certification
4 2 (2.06%) DBS Check
4 2 (2.06%) Degree
4 2 (2.06%) MCDST
4 2 (2.06%) MCSE
5 1 (1.03%) MCP
Quality Assurance & Compliance
1 15 (15.46%) SLA
System Software
1 25 (25.77%) Active Directory
2 3 (3.09%) Hyper-V
2 3 (3.09%) VMware Infrastructure
3 1 (1.03%) iptables
3 1 (1.03%) VMware ESXi
3 1 (1.03%) XenApp
Systems Management
1 14 (14.43%) SCCM
2 2 (2.06%) AirWatch
2 2 (2.06%) Systems Management Server (SMS)
3 1 (1.03%) McAfee ePO
Vendors
1 36 (37.11%) Microsoft
2 13 (13.40%) Lotus
3 12 (12.37%) HP
4 11 (11.34%) Cisco
5 6 (6.19%) Apple
5 6 (6.19%) Citrix
6 4 (4.12%) Bloomberg
6 4 (4.12%) Reuters
6 4 (4.12%) ServiceNow
7 3 (3.09%) Dell
7 3 (3.09%) Snow
7 3 (3.09%) Symantec
7 3 (3.09%) VMware
8 2 (2.06%) Ivanti
9 1 (1.03%) McAfee
9 1 (1.03%) NetApp
9 1 (1.03%) Oracle