Period
to 19 April 2018

The median contractor rate for a Deskside Support was £133 per day in advertised job vacancies during the 6 months to 19 April 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Deskside Support
UK
6 months to
19 Apr 2018
Same period 2017 Same period 2016
Rank 778 794 824
Rank change year-on-year +16 +30 -25
Contract jobs requiring a Deskside Support 99 34 69
As % of all contract IT jobs advertised in the UK 0.098% 0.037% 0.065%
As % of the Job Titles category 0.10% 0.039% 0.068%
Number of daily rates quoted 58 11 26
UK median daily rate £133 £140 £150
Median daily rate % change year-on-year -4.81% -6.67% -1.64%
10th Percentile £114 £128 £110
90th Percentile £193 £194 £189
UK excluding London median daily rate £134 £138 £120
% change year-on-year -2.45% +14.58% -21.31%
Number of hourly rates quoted 15 9 17
UK median hourly rate £18.00 £19.50 £15.50
Median hourly rate % change year-on-year -7.69% +25.81% -1.71%
10th Percentile £12.85 £13.20 £13.15
90th Percentile £22.80 £20.25 £18.47
UK excluding London median hourly rate £13.78 £19.75 £15.50
% change year-on-year -30.25% +27.42% +10.71%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
UK
Contract vacancies in the UK with a recognized job title 96,001 87,918 101,505
% of contract IT jobs with a recognized job title 94.95% 94.87% 95.08%
Number of daily rates quoted 63,167 57,151 65,412
UK median daily rate £450 £425 £420
Median daily rate % change year-on-year +5.88% +1.19% +5.00%
10th Percentile £263 £258 £251
90th Percentile £632 £613 £600
UK excluding London median daily rate £410 £400 £385
% change year-on-year +2.50% +3.90% +2.67%
Number of hourly rates quoted 2,952 3,021 3,351
UK median hourly rate £18.50 £18.75 £19.50
Median hourly rate % change year-on-year -1.33% -3.85% +15.73%
10th Percentile £10.88 £10.75 £10.50
90th Percentile £48.54 £48.75 £48.75
UK excluding London median hourly rate £17.50 £18.00 £19.00
% change year-on-year -2.78% -5.26% +15.15%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Deskside Support.

Contractor daily rate trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Deskside Support over the 6 months to 19 April 2018.

Contractor daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Deskside Support.

Contractor hourly rate trend for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Histogram

The hourly rate distribution of IT jobs citing Deskside Support over the 6 months to 19 April 2018.

Contractor hourly rate histogram for Deskside Support in the UK

Deskside Support
Top 14 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 19 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +19 94 £133 -9.65% 9
London +2 50 £133 -58.99% 2
UK excluding London +7 48 £134 -2.45% 8
South East -14 19 £138 +2.22% 4
South West - 11 £133 - 2
North of England +8 8 £153 +56.41% 1
Yorkshire - 6 £170 - 1
East of England - 5 £124 -
North West -15 2 £133 +36.69%
Channel Islands - 2 £130 -
Midlands +4 1 £130 -16.13%
Wales -13 1 - -
Scotland -34 1 - - 1
West Midlands - 1 £130 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 19 April 2018, Deskside Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Deskside Support in the job title.

1 70 (70.71%) Windows
2 54 (54.55%) Windows 7
3 47 (47.47%) Microsoft Office
4 36 (36.36%) Microsoft
5 32 (32.32%) Active Directory
6 21 (21.21%) SCCM
6 21 (21.21%) Windows 10
7 19 (19.19%) SC Cleared
7 19 (19.19%) Security Cleared
7 19 (19.19%) Blackberry
8 18 (18.18%) SLA
9 15 (15.15%) HP
10 13 (13.13%) Finance
11 12 (12.12%) VPN
11 12 (12.12%) ITIL
12 11 (11.11%) Blackberry Enterprise Server
12 11 (11.11%) Windows Server 2008
12 11 (11.11%) Office 365
13 10 (10.10%) Time Management
13 10 (10.10%) Smartphone
13 10 (10.10%) Banking
13 10 (10.10%) Legal
13 10 (10.10%) Migration
13 10 (10.10%) LAN
13 10 (10.10%) Virtual Environments
14 9 (9.09%) WAN
14 9 (9.09%) Cisco
14 9 (9.09%) Lotus
14 9 (9.09%) IBM Notes
14 9 (9.09%) Apple

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (11.11%) Blackberry Enterprise Server
2 9 (9.09%) IBM Notes
3 2 (2.02%) MS Exchange
3 2 (2.02%) SharePoint
4 1 (1.01%) Apache
4 1 (1.01%) IIS
4 1 (1.01%) Skype for Business
4 1 (1.01%) Tomcat
Applications
1 47 (47.47%) Microsoft Office
2 1 (1.01%) Microsoft Excel
2 1 (1.01%) Microsoft PowerPoint
2 1 (1.01%) MS Visio
Business Applications
1 4 (4.04%) Eikon
2 1 (1.01%) thinkFolio
Cloud Services
1 11 (11.11%) Office 365
2 1 (1.01%) Amazon AWS
Communications & Networking
1 12 (12.12%) VPN
2 10 (10.10%) LAN
3 9 (9.09%) WAN
4 7 (7.07%) Internet
5 4 (4.04%) Cisco IOS
6 2 (2.02%) DNS
7 1 (1.01%) BIG-IP
7 1 (1.01%) DHCP
7 1 (1.01%) Remote Desktop
7 1 (1.01%) TCP/IP
7 1 (1.01%) Wireless
Database & Business Intelligence
1 1 (1.01%) MySQL
1 1 (1.01%) Oracle Reports
1 1 (1.01%) SQL Server
General
1 13 (13.13%) Finance
2 10 (10.10%) Banking
2 10 (10.10%) Legal
3 8 (8.08%) Law
4 4 (4.04%) Retail Banking
5 3 (3.03%) Retail
6 2 (2.02%) Back Office
6 2 (2.02%) Front Office
7 1 (1.01%) Financial Institution
7 1 (1.01%) Pharmaceutical
Miscellaneous
1 19 (19.19%) Blackberry
2 10 (10.10%) Smartphone
3 9 (9.09%) iPad
4 8 (8.08%) iPhone
5 4 (4.04%) BYOD
6 3 (3.03%) Data Centre
7 2 (2.02%) Self-Motivation
8 1 (1.01%) Analytical Skills
8 1 (1.01%) Computer Science
8 1 (1.01%) Handset
8 1 (1.01%) Management Information System
Operating Systems
1 70 (70.71%) Windows
2 54 (54.55%) Windows 7
3 21 (21.21%) Windows 10
4 11 (11.11%) Windows Server 2008
5 9 (9.09%) Windows 8
6 7 (7.07%) Apple iOS
7 6 (6.06%) Mac OS X
8 5 (5.05%) Android
8 5 (5.05%) Mac OS
9 4 (4.04%) Windows XP
10 3 (3.03%) Windows Server
11 2 (2.02%) Windows 2000
11 2 (2.02%) Windows Vista
12 1 (1.01%) Linux
12 1 (1.01%) Windows Server 2003
12 1 (1.01%) Windows Server 2012
Processes & Methodologies
1 12 (12.12%) ITIL
2 10 (10.10%) Migration
2 10 (10.10%) Time Management
2 10 (10.10%) Virtual Environments
3 9 (9.09%) Process Improvement
4 7 (7.07%) Break/Fix
4 7 (7.07%) ITSM
5 5 (5.05%) Change Management
5 5 (5.05%) Mobile Device Management
6 4 (4.04%) Asset Management
6 4 (4.04%) Service Management
7 3 (3.03%) Incident Management
7 3 (3.03%) Problem Management
8 2 (2.02%) ITIL V3
8 2 (2.02%) Proactive Monitoring
8 2 (2.02%) Problem-Solving
8 2 (2.02%) Service Delivery
9 1 (1.01%) Disaster Recovery
9 1 (1.01%) Information Security
9 1 (1.01%) Stakeholder Management
Programming Languages
1 1 (1.01%) Java
Qualifications
1 19 (19.19%) SC Cleared
1 19 (19.19%) Security Cleared
2 2 (2.02%) DBS Check
3 1 (1.01%) MCP
Quality Assurance & Compliance
1 18 (18.18%) SLA
System Software
1 32 (32.32%) Active Directory
2 4 (4.04%) BitLocker
2 4 (4.04%) VMware Infrastructure
3 3 (3.03%) Hyper-V
4 1 (1.01%) iptables
4 1 (1.01%) VMware ESXi
Systems Management
1 21 (21.21%) SCCM
2 2 (2.02%) AirWatch
2 2 (2.02%) Systems Management Server (SMS)
3 1 (1.01%) McAfee ePO
Vendors
1 36 (36.36%) Microsoft
2 15 (15.15%) HP
3 9 (9.09%) Apple
3 9 (9.09%) Cisco
3 9 (9.09%) Lotus
4 6 (6.06%) ServiceNow
5 4 (4.04%) Bloomberg
5 4 (4.04%) Citrix
5 4 (4.04%) Reuters
5 4 (4.04%) VMware
6 3 (3.03%) Adobe
6 3 (3.03%) Dell
7 2 (2.02%) Ivanti
7 2 (2.02%) NetApp
8 1 (1.01%) Charles River
8 1 (1.01%) McAfee
8 1 (1.01%) Oracle
8 1 (1.01%) Snow