Period
to 26 June 2019

The median annual salary for a Deskside Support was £27,500 in advertised job vacancies during the 6 months to 26 June 2019.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Deskside Support
UK
6 months to
26 Jun 2019
Same period 2018 Same period 2017
Rank 994 1105 1115
Rank change year-on-year +111 +10 +129
Permanent jobs requiring a Deskside Support 105 86 74
As % of all permanent IT jobs advertised in the UK 0.073% 0.049% 0.043%
As % of the Job Titles category 0.076% 0.051% 0.044%
Number of salaries quoted 77 63 55
UK median annual salary £27,500 £28,000 £29,000
Median salary % change year-on-year -1.79% -3.45% -9.38%
10th Percentile £21,150 £21,400 £25,000
90th Percentile £37,700 £40,250 £37,100
UK excluding London median annual salary £26,800 £27,000 £26,500
% change year-on-year -0.74% +1.89% -11.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 138,581 168,019 167,295
% of permanent IT jobs with a recognized job title 95.92% 96.30% 96.35%
Number of salaries quoted 110,407 136,456 137,744
UK median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% -
10th Percentile £28,250 £27,500 £27,500
90th Percentile £85,000 £80,000 £77,500
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +1.08%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Salary Histogram

The salary distribution of IT jobs citing Deskside Support over the 6 months to 26 June 2019.

Salary histogram for Deskside Support in the UK

Deskside Support
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 26 June 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +125 96 £27,500 -1.79% 6
UK excluding London +86 61 £26,800 -0.74% 2
London +81 40 £28,750 -10.16% 4
South East +53 35 £28,475 +3.55% 1
South West +25 11 £22,000 +15.79%
East of England - 6 £26,000 -
Wales - 4 £26,000 -
East Midlands +38 2 - -
Midlands +24 2 - -
North of England +22 2 £32,150 +16.91% 1
Yorkshire +2 2 £32,150 +16.91% 1
Scotland - 1 £22,500 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2019, Deskside Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Deskside Support in the job title.

1 66 (62.86%) ITIL
2 59 (56.19%) Windows
3 37 (35.24%) Security Cleared
3 37 (35.24%) Windows 10
4 35 (33.33%) Windows 7
5 33 (31.43%) SC Cleared
5 33 (31.43%) Active Directory
6 31 (29.52%) SLA
7 27 (25.71%) Firmware
8 25 (23.81%) Microsoft
9 20 (19.05%) SCCM
10 19 (18.10%) Office 365
11 18 (17.14%) Microsoft Office
12 16 (15.24%) Service Management
12 16 (15.24%) Service Delivery
13 14 (13.33%) Citrix
14 13 (12.38%) Information Security Management
14 13 (12.38%) Security Management
14 13 (12.38%) Management Information System
14 13 (12.38%) Information Security
14 13 (12.38%) ISMS
14 13 (12.38%) Mobile Device Management
15 12 (11.43%) Ticket Management
15 12 (11.43%) Problem-Solving
15 12 (11.43%) Incident Management
15 12 (11.43%) ITSM
15 12 (11.43%) Asset Management
16 11 (10.48%) Video Conferencing
16 11 (10.48%) Microsoft Certification
17 10 (9.52%) Internet

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.67%) IBM Notes
2 6 (5.71%) Skype for Business
3 4 (3.81%) MS Exchange
4 3 (2.86%) Exchange Server 2010
5 1 (0.95%) SharePoint
Applications
1 18 (17.14%) Microsoft Office
2 6 (5.71%) Acrobat
3 2 (1.90%) Microsoft Excel
3 2 (1.90%) Microsoft PowerPoint
Business Applications
1 3 (2.86%) Remedy ITSM
Cloud Services
1 19 (18.10%) Office 365
2 2 (1.90%) Microsoft Azure
3 1 (0.95%) Azure Active Directory
3 1 (0.95%) OneDrive
Communications & Networking
1 10 (9.52%) Internet
2 9 (8.57%) Remote Desktop
2 9 (8.57%) TCP/IP
2 9 (8.57%) VPN
3 7 (6.67%) Skype
4 6 (5.71%) DHCP
4 6 (5.71%) DNS
5 4 (3.81%) LAN
5 4 (3.81%) Network Security
5 4 (3.81%) Wireless
6 3 (2.86%) Firewall
6 3 (2.86%) IP Telephony
6 3 (2.86%) VoIP
6 3 (2.86%) WAN
7 2 (1.90%) HTTP
7 2 (1.90%) HTTPS
7 2 (1.90%) Unified Communications
8 1 (0.95%) Wi-Fi
Development Applications
1 2 (1.90%) AdminStudio
1 2 (1.90%) InstallShield
General
1 10 (9.52%) Finance
2 6 (5.71%) Legal
3 4 (3.81%) Billing
3 4 (3.81%) Law
4 1 (0.95%) Advertising
Miscellaneous
1 13 (12.38%) Management Information System
2 11 (10.48%) Video Conferencing
3 10 (9.52%) Driving Licence
4 7 (6.67%) Analytical Skills
5 6 (5.71%) Data Centre
5 6 (5.71%) Self-Motivation
6 2 (1.90%) Blackberry
6 2 (1.90%) iPhone
6 2 (1.90%) Smartphone
7 1 (0.95%) Fat Client
7 1 (0.95%) Mobile App
7 1 (0.95%) Thin Client
7 1 (0.95%) Virtual Team
Operating Systems
1 59 (56.19%) Windows
2 37 (35.24%) Windows 10
3 35 (33.33%) Windows 7
4 9 (8.57%) Windows Server
5 6 (5.71%) Android
6 4 (3.81%) Apple iOS
7 3 (2.86%) Mac OS X
7 3 (2.86%) Windows XP
8 2 (1.90%) Windows 8
8 2 (1.90%) Windows Vista
9 1 (0.95%) Linux
9 1 (0.95%) Windows 2000
Processes & Methodologies
1 66 (62.86%) ITIL
2 16 (15.24%) Service Delivery
2 16 (15.24%) Service Management
3 13 (12.38%) Information Security
3 13 (12.38%) Information Security Management
3 13 (12.38%) ISMS
3 13 (12.38%) Mobile Device Management
3 13 (12.38%) Security Management
4 12 (11.43%) Asset Management
4 12 (11.43%) Incident Management
4 12 (11.43%) ITSM
4 12 (11.43%) Problem-Solving
4 12 (11.43%) Ticket Management
5 9 (8.57%) Document Management
6 4 (3.81%) Break/Fix
6 4 (3.81%) Data Protection
6 4 (3.81%) Office Automation
6 4 (3.81%) Problem Management
6 4 (3.81%) Time Management
6 4 (3.81%) Workflow
Programming Languages
1 6 (5.71%) Java
2 2 (1.90%) PowerShell
2 2 (1.90%) VB
Qualifications
1 37 (35.24%) Security Cleared
2 33 (31.43%) SC Cleared
3 11 (10.48%) Microsoft Certification
4 5 (4.76%) Degree
5 4 (3.81%) MCP
5 4 (3.81%) MCSA
5 4 (3.81%) MCSE
6 2 (1.90%) A+ Certification
6 2 (1.90%) Dell Certification
6 2 (1.90%) DV Cleared
6 2 (1.90%) ITIL Certification
7 1 (0.95%) ACSP
7 1 (0.95%) MCITP
Quality Assurance & Compliance
1 31 (29.52%) SLA
System Software
1 33 (31.43%) Active Directory
2 27 (25.71%) Firmware
3 5 (4.76%) Hyper-V
4 4 (3.81%) BitLocker
5 3 (2.86%) VMware Infrastructure
6 2 (1.90%) Microsoft App-V
Systems Management
1 20 (19.05%) SCCM
2 8 (7.62%) Norton AntiVirus
3 2 (1.90%) Microsoft Intune
3 2 (1.90%) ThinApp
3 2 (1.90%) WSUS
4 1 (0.95%) Symantec Endpoint Protection
Vendors
1 25 (23.81%) Microsoft
2 14 (13.33%) Citrix
3 9 (8.57%) McAfee
3 9 (8.57%) Symantec
4 7 (6.67%) Lotus
5 6 (5.71%) Adobe
5 6 (5.71%) Apple
6 4 (3.81%) Cisco
6 4 (3.81%) Remedy
7 3 (2.86%) iManage
7 3 (2.86%) VMware
7 3 (2.86%) Zscaler
8 2 (1.90%) Cognizant
8 2 (1.90%) Dell
8 2 (1.90%) HP
8 2 (1.90%) ServiceNow
9 1 (0.95%) Avaya
9 1 (0.95%) Ivanti
9 1 (0.95%) Oracle
9 1 (0.95%) SAP