Period
to 20 October 2018

The median annual salary for a Deskside Support was £28,000 in advertised job vacancies during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Deskside Support
UK
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 1049 1133 1184
Rank change year-on-year +84 +51 +74
Permanent jobs requiring a Deskside Support 99 54 54
As % of all permanent IT jobs advertised in the UK 0.061% 0.031% 0.028%
As % of the Job Titles category 0.063% 0.032% 0.029%
Number of salaries quoted 77 40 45
UK median annual salary £28,000 £31,500 £30,000
Median salary % change year-on-year -11.11% +5.00% +5.73%
10th Percentile £20,000 £23,225 £22,000
90th Percentile £35,100 £42,625 £44,500
UK excluding London median annual salary £25,000 £25,500 £24,250
% change year-on-year -1.96% +5.15% -11.82%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 156,793 167,298 184,358
% of permanent IT jobs with a recognized job title 95.91% 95.94% 96.55%
Number of salaries quoted 126,303 133,948 154,470
UK median annual salary £50,000 £48,000 £47,500
Median salary % change year-on-year +4.17% +1.05% +5.56%
10th Percentile £27,500 £27,500 £26,750
90th Percentile £82,500 £78,750 £77,500
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +6.25%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Salary Histogram

The salary distribution of IT jobs citing Deskside Support over the 6 months to 20 October 2018.

Salary histogram for Deskside Support in the UK

Deskside Support
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +56 89 £28,250 -10.32% 1
London +41 54 £32,000 -11.11% 1
UK excluding London +52 45 £25,000 -1.96% 1
South East +25 21 £27,500 -8.33%
South West +14 8 £20,000 -25.93%
Channel Islands - 7 £28,000 -
Wales - 4 £24,000 - 1
East of England +16 3 £28,500 +21.28%
North of England +48 2 £22,250 -22.61%
Northern Ireland - 2 £23,000 -
Midlands +29 1 £31,750 +38.04%
Yorkshire +23 1 £19,500 -32.17%
East Midlands - 1 £31,750 -
North West - 1 £25,000 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 October 2018, Deskside Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Deskside Support in the job title.

1 84 (84.85%) Windows
2 59 (59.60%) Active Directory
3 39 (39.39%) Microsoft
4 34 (34.34%) ITIL
5 33 (33.33%) SLA
6 32 (32.32%) Microsoft Office
6 32 (32.32%) Windows 7
7 28 (28.28%) Windows 10
8 24 (24.24%) SCCM
9 21 (21.21%) Finance
9 21 (21.21%) Apple
10 20 (20.20%) Office 365
11 15 (15.15%) Windows 8
12 13 (13.13%) Ticket Management
13 12 (12.12%) MS Exchange
13 12 (12.12%) Citrix
13 12 (12.12%) Law
14 11 (11.11%) Android
14 11 (11.11%) Windows Server
15 10 (10.10%) Smartphone
15 10 (10.10%) Adobe
15 10 (10.10%) SMS
16 9 (9.09%) Cisco
16 9 (9.09%) Analytical Skills
17 8 (8.08%) Driving Licence
17 8 (8.08%) Apple iOS
17 8 (8.08%) Problem-Solving
17 8 (8.08%) Remedy
17 8 (8.08%) Problem Management
17 8 (8.08%) Service Delivery

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (12.12%) MS Exchange
2 7 (7.07%) SharePoint
3 4 (4.04%) Exchange Server 2010
3 4 (4.04%) IBM Notes
4 2 (2.02%) Skype for Business
5 1 (1.01%) Blackberry Enterprise Server
5 1 (1.01%) Exchange Server 2007
5 1 (1.01%) SharePoint 2010
Applications
1 32 (32.32%) Microsoft Office
2 6 (6.06%) Microsoft Excel
3 4 (4.04%) Acrobat
3 4 (4.04%) MS Visio
4 3 (3.03%) Spreadsheet
5 2 (2.02%) Microsoft PowerPoint
5 2 (2.02%) Microsoft Project
Business Applications
1 6 (6.06%) Remedy ITSM
Cloud Services
1 20 (20.20%) Office 365
2 5 (5.05%) Adobe Creative Cloud
3 2 (2.02%) OneDrive
4 1 (1.01%) Microsoft Azure
Communications & Networking
1 10 (10.10%) SMS
2 6 (6.06%) Firewall
2 6 (6.06%) Internet
2 6 (6.06%) LAN
3 5 (5.05%) Intranet
3 5 (5.05%) TCP/IP
3 5 (5.05%) VPN
3 5 (5.05%) Wireless
4 3 (3.03%) DHCP
4 3 (3.03%) DNS
4 3 (3.03%) Remote Desktop
4 3 (3.03%) Skype
4 3 (3.03%) WAN
5 2 (2.02%) VoIP
6 1 (1.01%) IP Telephony
6 1 (1.01%) Wi-Fi
General
1 21 (21.21%) Finance
2 12 (12.12%) Law
3 7 (7.07%) Legal
4 4 (4.04%) Front Office
5 3 (3.03%) Banking
5 3 (3.03%) Billing
6 2 (2.02%) Investment Banking
6 2 (2.02%) Retail
7 1 (1.01%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (2.02%) CSS
1 2 (2.02%) LDAP
Miscellaneous
1 10 (10.10%) Smartphone
2 9 (9.09%) Analytical Skills
3 8 (8.08%) Driving Licence
4 7 (7.07%) Self-Motivation
5 6 (6.06%) Video Conferencing
6 5 (5.05%) Blackberry
6 5 (5.05%) Data Centre
6 5 (5.05%) iPhone
7 3 (3.03%) BYOD
7 3 (3.03%) Management Information System
8 2 (2.02%) Enterprise Software
8 2 (2.02%) Fat Client
8 2 (2.02%) Mobile App
8 2 (2.02%) Thin Client
Operating Systems
1 84 (84.85%) Windows
2 32 (32.32%) Windows 7
3 28 (28.28%) Windows 10
4 15 (15.15%) Windows 8
5 11 (11.11%) Android
5 11 (11.11%) Windows Server
6 8 (8.08%) Apple iOS
7 6 (6.06%) Mac OS X
8 4 (4.04%) Windows XP
9 3 (3.03%) Linux
10 2 (2.02%) CentOS
10 2 (2.02%) Mac OS
10 2 (2.02%) Ubuntu
Processes & Methodologies
1 34 (34.34%) ITIL
2 13 (13.13%) Ticket Management
3 8 (8.08%) Asset Management
3 8 (8.08%) Problem Management
3 8 (8.08%) Problem-Solving
3 8 (8.08%) Service Delivery
4 7 (7.07%) Break/Fix
4 7 (7.07%) Line Management
4 7 (7.07%) Mobile Device Management
5 6 (6.06%) High Availability
5 6 (6.06%) Patch Management
6 5 (5.05%) Coaching
6 5 (5.05%) ITSM
6 5 (5.05%) Service Management
6 5 (5.05%) Software Deployment
7 4 (4.04%) Capacity Management
7 4 (4.04%) Disaster Recovery
7 4 (4.04%) Incident Management
7 4 (4.04%) ITIL V3
7 4 (4.04%) Time Management
Programming Languages
1 4 (4.04%) Java
2 1 (1.01%) PowerShell
Qualifications
1 7 (7.07%) SC Cleared
1 7 (7.07%) Security Cleared
2 6 (6.06%) Microsoft Certification
3 5 (5.05%) MCP
4 3 (3.03%) DBS Check
4 3 (3.03%) ITIL Certification
4 3 (3.03%) MCDST
5 2 (2.02%) Cisco Certification
5 2 (2.02%) Degree
6 1 (1.01%) ACSP
6 1 (1.01%) Dell Certification
6 1 (1.01%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 33 (33.33%) SLA
System Software
1 59 (59.60%) Active Directory
2 3 (3.03%) Firmware
2 3 (3.03%) XenApp
3 2 (2.02%) BitLocker
Systems Management
1 24 (24.24%) SCCM
2 4 (4.04%) Norton AntiVirus
3 3 (3.03%) WSUS
4 2 (2.02%) Microsoft Intune
5 1 (1.01%) Systems Management Server (SMS)
Vendors
1 39 (39.39%) Microsoft
2 21 (21.21%) Apple
3 12 (12.12%) Citrix
4 10 (10.10%) Adobe
5 9 (9.09%) Cisco
6 8 (8.08%) Remedy
7 7 (7.07%) Lotus
8 6 (6.06%) McAfee
8 6 (6.06%) Sony
9 5 (5.05%) MobileIron
10 4 (4.04%) Dell
10 4 (4.04%) Ivanti
10 4 (4.04%) ServiceNow
10 4 (4.04%) Snow
10 4 (4.04%) Symantec
11 3 (3.03%) BMC
11 3 (3.03%) Unisys
12 2 (2.02%) HP
12 2 (2.02%) Okta
12 2 (2.02%) VMware