Period
to 17 October 2017

The median annual salary for a Deskside Support was £31,000 in advertised job vacancies during the 6 months to 17 October 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Deskside Support
UK
6 months to
17 Oct 2017
Same period 2016 Same period 2015
Rank 1124 1189 1223
Rank change year-on-year +65 +34 +49
Permanent jobs requiring a Deskside Support 53 52 74
As % of all permanent IT jobs advertised in the UK 0.030% 0.027% 0.034%
As % of the Job Titles category 0.032% 0.028% 0.035%
Number of salaries quoted 39 44 59
UK median annual salary £31,000 £30,000 £28,750
Median salary % change year-on-year +3.33% +4.35% +7.48%
10th Percentile £23,200 £22,000 £24,650
90th Percentile £42,750 £44,625 £43,750
UK excluding London median annual salary £25,500 £24,625 £28,250
% change year-on-year +3.55% -12.83% +10.78%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 167571 185058 210150
% of permanent IT jobs with a recognized job title 95.80% 96.44% 96.49%
Number of salaries quoted 134222 155169 174108
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,750 £26,250
90th Percentile £78,750 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Salary Histogram

The salary distribution of IT jobs citing Deskside Support over the 6 months to 17 October 2017.

Salary histogram for Deskside Support in the UK

Deskside Support
Top 10 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 17 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +63 53 £31,000 +3.33% 5
London +31 43 £36,000 +20.00% 3
UK excluding London +45 10 £25,500 +3.55% 2
East of England +14 4 £23,500 -18.97% 1
Yorkshire +32 2 £28,750 +18.56%
South West +14 2 £27,000 +14.89%
North of England +6 2 £28,750 +18.56% 1
South East +66 1 £30,000 +14.29%
West Midlands - 1 £23,000 -
Midlands - 1 £23,000 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 17 October 2017, Deskside Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Deskside Support in the job title.

1 32 (60.38%) Windows
2 26 (49.06%) Active Directory
3 24 (45.28%) Microsoft
4 23 (43.40%) Microsoft Office
5 21 (39.62%) Windows 7
6 18 (33.96%) ITIL
7 13 (24.53%) Apple
7 13 (24.53%) SLA
8 12 (22.64%) Windows 10
9 10 (18.87%) MS Exchange
9 10 (18.87%) Blackberry
9 10 (18.87%) Finance
9 10 (18.87%) Office 365
10 8 (15.09%) Smartphone
10 8 (15.09%) Service Delivery
11 7 (13.21%) Law
11 7 (13.21%) Microsoft Certification
11 7 (13.21%) Windows 8
12 6 (11.32%) BYOD
12 6 (11.32%) Banking
12 6 (11.32%) ISMS
12 6 (11.32%) Video Conferencing
12 6 (11.32%) Citrix
12 6 (11.32%) MCP
12 6 (11.32%) Legal
12 6 (11.32%) Information Security
12 6 (11.32%) Information Security Management
12 6 (11.32%) Security Management
12 6 (11.32%) Management Information System
12 6 (11.32%) Ticket Management

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (18.87%) MS Exchange
2 4 (7.55%) Exchange Server 2003
3 2 (3.77%) Blackberry Enterprise Server
3 2 (3.77%) Skype for Business
4 1 (1.89%) Exchange Server 2010
4 1 (1.89%) IIS
4 1 (1.89%) SharePoint
Applications
1 23 (43.40%) Microsoft Office
2 1 (1.89%) Adobe Creative Suite
2 1 (1.89%) InCopy
2 1 (1.89%) InDesign
Business Applications
1 1 (1.89%) Remedy ITSM
Cloud Services
1 10 (18.87%) Office 365
2 1 (1.89%) Microsoft Azure
Communications & Networking
1 5 (9.43%) Firewall
1 5 (9.43%) LAN
1 5 (9.43%) WAN
2 2 (3.77%) Skype
2 2 (3.77%) VoIP
2 2 (3.77%) Wi-Fi
2 2 (3.77%) Wireless
3 1 (1.89%) IP Telephony
3 1 (1.89%) TCP/IP
3 1 (1.89%) Unified Communications
3 1 (1.89%) VPN
Database & Business Intelligence
1 5 (9.43%) SQL Server
Development Applications
1 1 (1.89%) JIRA
General
1 10 (18.87%) Finance
2 7 (13.21%) Law
3 6 (11.32%) Banking
3 6 (11.32%) Legal
4 2 (3.77%) Investment Banking
4 2 (3.77%) Telecoms
5 1 (1.89%) Automotive
5 1 (1.89%) Back Office
5 1 (1.89%) Billing
5 1 (1.89%) Publishing
Miscellaneous
1 10 (18.87%) Blackberry
2 8 (15.09%) Smartphone
3 6 (11.32%) BYOD
3 6 (11.32%) Management Information System
3 6 (11.32%) Video Conferencing
4 4 (7.55%) Computer Science
5 3 (5.66%) CMDB
5 3 (5.66%) Driving Licence
6 2 (3.77%) Fat Client
6 2 (3.77%) iPad
6 2 (3.77%) iPhone
6 2 (3.77%) Thin Client
7 1 (1.89%) Analytical Skills
7 1 (1.89%) Data Centre
7 1 (1.89%) Digital Media
7 1 (1.89%) User Experience
7 1 (1.89%) Virtual Team
Operating Systems
1 32 (60.38%) Windows
2 21 (39.62%) Windows 7
3 12 (22.64%) Windows 10
4 7 (13.21%) Windows 8
5 4 (7.55%) Windows Server
6 3 (5.66%) Android
7 2 (3.77%) Apple iOS
8 1 (1.89%) Mac OS
8 1 (1.89%) Mac OS X
8 1 (1.89%) Windows 2000
Processes & Methodologies
1 18 (33.96%) ITIL
2 8 (15.09%) Service Delivery
3 6 (11.32%) Information Security
3 6 (11.32%) Information Security Management
3 6 (11.32%) ISMS
3 6 (11.32%) Security Management
3 6 (11.32%) Ticket Management
4 5 (9.43%) Service Management
5 4 (7.55%) Mathematics
5 4 (7.55%) Physics
6 3 (5.66%) High Availability
7 2 (3.77%) Break/Fix
7 2 (3.77%) Continuous Improvement
7 2 (3.77%) Data Protection
7 2 (3.77%) Incident Management
8 1 (1.89%) Consumerization
8 1 (1.89%) Customer-Centric Approach
8 1 (1.89%) Logistics
8 1 (1.89%) Virtual Team Management
8 1 (1.89%) Workflow
Programming Languages
1 1 (1.89%) PowerShell
Qualifications
1 7 (13.21%) Microsoft Certification
2 6 (11.32%) MCP
3 5 (9.43%) Degree
3 5 (9.43%) MCSE
4 4 (7.55%) CCNA
4 4 (7.55%) Cisco Certification
5 3 (5.66%) SC Cleared
5 3 (5.66%) Security Cleared
6 1 (1.89%) A+ Certification
6 1 (1.89%) ITIL Foundation Certificate
6 1 (1.89%) MCDST
Quality Assurance & Compliance
1 13 (24.53%) SLA
System Software
1 26 (49.06%) Active Directory
2 1 (1.89%) XenApp
Systems Management
1 4 (7.55%) SCCM
2 1 (1.89%) AirWatch
2 1 (1.89%) Microsoft Intune
Vendors
1 24 (45.28%) Microsoft
2 13 (24.53%) Apple
3 6 (11.32%) Citrix
4 3 (5.66%) HP
5 2 (3.77%) MobileIron
6 1 (1.89%) Adobe
6 1 (1.89%) Avaya
6 1 (1.89%) BMC
6 1 (1.89%) Cisco
6 1 (1.89%) iManage
6 1 (1.89%) LANDesk
6 1 (1.89%) Remedy
6 1 (1.89%) Wyse