Period
to 20 February 2018

The median annual salary for a Deskside Support was £32,500 in advertised job vacancies during the 6 months to 20 February 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Deskside Support
UK
6 months to
20 Feb 2018
Same period 2017 Same period 2016
Rank 1147 1103 1240
Rank change year-on-year -44 +137 -13
Permanent jobs requiring a Deskside Support 51 81 60
As % of all permanent IT jobs advertised in the UK 0.029% 0.046% 0.029%
As % of the Job Titles category 0.030% 0.048% 0.030%
Number of salaries quoted 41 68 45
UK median annual salary £32,500 £25,000 £30,000
Median salary % change year-on-year +30.00% -16.67% +4.35%
10th Percentile £24,375 £20,350 £20,850
90th Percentile £42,500 £33,000 £37,400
UK excluding London median annual salary £26,000 £24,500 £29,000
% change year-on-year +6.12% -15.52% +18.37%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 170,110 168,598 202,590
% of permanent IT jobs with a recognized job title 96.24% 96.48% 96.64%
Number of salaries quoted 139,266 140,109 169,391
UK median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,000 £26,750
90th Percentile £80,000 £77,500 £75,125
UK excluding London median annual salary £42,500 £42,500 £42,000
% change year-on-year - +1.19% +5.00%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Salary Histogram

The salary distribution of IT jobs citing Deskside Support over the 6 months to 20 February 2018.

Salary histogram for Deskside Support in the UK

Deskside Support
Top 12 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 20 February 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -39 48 £32,500 +30.00% 11
London -13 34 £36,250 +16.94% 4
UK excluding London -45 17 £26,000 +6.12% 7
North of England -14 7 £26,500 +6.00%
Yorkshire +11 6 £28,235 +12.94%
South West +4 3 £23,500 +2.17%
Wales - 3 £30,000 -
Midlands +10 2 £24,500 +25.64% 3
West Midlands 0 2 £24,500 +25.64% 2
South East -13 1 £25,470 +1.88% 3
North West -19 1 £26,500 +26.19%
East of England - 1 £23,000 - 1

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 20 February 2018, Deskside Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Deskside Support in the job title.

1 28 (54.90%) Windows
2 26 (50.98%) Active Directory
3 20 (39.22%) Microsoft
4 19 (37.25%) Microsoft Office
5 18 (35.29%) Windows 7
6 12 (23.53%) ITIL
6 12 (23.53%) SLA
7 10 (19.61%) MCP
7 10 (19.61%) Microsoft Certification
7 10 (19.61%) Windows 8
8 9 (17.65%) Office 365
8 9 (17.65%) SCCM
8 9 (17.65%) Degree
8 9 (17.65%) Mathematics
8 9 (17.65%) Physics
8 9 (17.65%) Computer Science
8 9 (17.65%) Apple
8 9 (17.65%) CCNA
8 9 (17.65%) Cisco Certification
8 9 (17.65%) SQL Server
8 9 (17.65%) MCSE
9 7 (13.73%) Android
10 6 (11.76%) Smartphone
10 6 (11.76%) Blackberry
10 6 (11.76%) Service Delivery
10 6 (11.76%) Law
10 6 (11.76%) Windows 10
11 5 (9.80%) Windows Server
11 5 (9.80%) MS Exchange
12 4 (7.84%) Fat Client

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.80%) MS Exchange
2 4 (7.84%) Blackberry Enterprise Server
3 2 (3.92%) Exchange Server 2003
3 2 (3.92%) Exchange Server 2010
Applications
1 19 (37.25%) Microsoft Office
2 2 (3.92%) Spreadsheet
Business Applications
1 1 (1.96%) Remedy ITSM
Cloud Services
1 9 (17.65%) Office 365
2 4 (7.84%) Microsoft Azure
3 3 (5.88%) Azure Active Directory
3 3 (5.88%) IaaS
3 3 (5.88%) PaaS
4 1 (1.96%) Adobe Creative Cloud
Communications & Networking
1 4 (7.84%) LAN
1 4 (7.84%) WAN
1 4 (7.84%) Wireless
2 3 (5.88%) DHCP
2 3 (5.88%) DNS
3 2 (3.92%) Firewall
3 2 (3.92%) IP Telephony
3 2 (3.92%) Remote Desktop
3 2 (3.92%) Unified Communications
3 2 (3.92%) VoIP
3 2 (3.92%) VPN
4 1 (1.96%) ISDN
4 1 (1.96%) Skype
4 1 (1.96%) VLAN
4 1 (1.96%) Wi-Fi
Database & Business Intelligence
1 9 (17.65%) SQL Server
Development Applications
1 1 (1.96%) JIRA
General
1 6 (11.76%) Law
2 2 (3.92%) Banking
2 2 (3.92%) Billing
2 2 (3.92%) Finance
2 2 (3.92%) Legal
3 1 (1.96%) Automotive
3 1 (1.96%) Back Office
3 1 (1.96%) Retail
3 1 (1.96%) Telecoms
Miscellaneous
1 9 (17.65%) Computer Science
2 6 (11.76%) Blackberry
2 6 (11.76%) Smartphone
3 4 (7.84%) Fat Client
3 4 (7.84%) Management Information System
3 4 (7.84%) Thin Client
4 2 (3.92%) BYOD
4 2 (3.92%) Data Centre
4 2 (3.92%) Driving Licence
4 2 (3.92%) Video Conferencing
5 1 (1.96%) Analytical Skills
5 1 (1.96%) CMDB
5 1 (1.96%) EPoS
5 1 (1.96%) iPad
5 1 (1.96%) iPhone
5 1 (1.96%) Mobile Computing
5 1 (1.96%) Virtual Team
Operating Systems
1 28 (54.90%) Windows
2 18 (35.29%) Windows 7
3 10 (19.61%) Windows 8
4 7 (13.73%) Android
5 6 (11.76%) Windows 10
6 5 (9.80%) Windows Server
7 3 (5.88%) Windows XP
8 2 (3.92%) Windows Server 2003
8 2 (3.92%) Windows Server 2008
8 2 (3.92%) Windows Server 2012
8 2 (3.92%) Windows Vista
9 1 (1.96%) Apple iOS
9 1 (1.96%) Mac OS X
9 1 (1.96%) Windows Phone
Processes & Methodologies
1 12 (23.53%) ITIL
2 9 (17.65%) Mathematics
2 9 (17.65%) Physics
3 6 (11.76%) Service Delivery
4 4 (7.84%) Service Management
5 3 (5.88%) Agile Software Development
5 3 (5.88%) Line Management
5 3 (5.88%) Mobile Device Management
5 3 (5.88%) Problem Management
6 2 (3.92%) Break/Fix
6 2 (3.92%) Business Continuity
6 2 (3.92%) Continuous Improvement
6 2 (3.92%) Information Security
6 2 (3.92%) Information Security Management
6 2 (3.92%) ISMS
6 2 (3.92%) Root Cause Analysis
6 2 (3.92%) Runbook
6 2 (3.92%) Security Management
6 2 (3.92%) Ticket Management
6 2 (3.92%) User Acceptance Testing
Programming Languages
1 1 (1.96%) C
Qualifications
1 10 (19.61%) MCP
1 10 (19.61%) Microsoft Certification
2 9 (17.65%) CCNA
2 9 (17.65%) Cisco Certification
2 9 (17.65%) Degree
2 9 (17.65%) MCSE
3 3 (5.88%) ITIL Foundation Certificate
4 1 (1.96%) SC Cleared
4 1 (1.96%) Security Cleared
Quality Assurance & Compliance
1 12 (23.53%) SLA
System Software
1 26 (50.98%) Active Directory
2 1 (1.96%) Microsoft App-V
2 1 (1.96%) Terminal Services
2 1 (1.96%) XenApp
Systems Management
1 9 (17.65%) SCCM
2 2 (3.92%) AirWatch
3 1 (1.96%) Jamf Pro
3 1 (1.96%) Microsoft Intune
Vendors
1 20 (39.22%) Microsoft
2 9 (17.65%) Apple
3 4 (7.84%) iManage
4 3 (5.88%) Citrix
5 2 (3.92%) Altiris
5 2 (3.92%) Capita
5 2 (3.92%) Cisco
5 2 (3.92%) HP
5 2 (3.92%) Ivanti
5 2 (3.92%) Remedy
6 1 (1.96%) Adobe
6 1 (1.96%) Dell
6 1 (1.96%) Intel
6 1 (1.96%) MobileIron
6 1 (1.96%) VMware