Period
to 22 April 2018

The median annual salary for a Deskside Support was £31,000 in advertised job vacancies during the 6 months to 22 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Deskside Support
UK
6 months to
22 Apr 2018
Same period 2017 Same period 2016
Rank 1127 1097 1239
Rank change year-on-year -30 +142 +11
Permanent jobs requiring a Deskside Support 62 87 54
As % of all permanent IT jobs advertised in the UK 0.035% 0.051% 0.026%
As % of the Job Titles category 0.036% 0.053% 0.027%
Number of salaries quoted 47 67 41
UK median annual salary £31,000 £26,500 £31,000
Median salary % change year-on-year +16.98% -14.52% -3.13%
10th Percentile £24,375 £20,300 £20,750
90th Percentile £41,250 £33,000 £47,500
UK excluding London median annual salary £27,500 £25,000 £29,500
% change year-on-year +10.00% -15.25% +15.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
UK
Permanent vacancies in the UK with a recognized job title 171,117 165,356 197,735
% of permanent IT jobs with a recognized job title 96.46% 96.55% 96.61%
Number of salaries quoted 139,969 137,307 165,930
UK median annual salary £50,000 £47,500 £47,500
Median salary % change year-on-year +5.26% - +5.56%
10th Percentile £27,500 £27,250 £26,750
90th Percentile £80,000 £77,500 £76,250
UK excluding London median annual salary £44,000 £42,500 £42,500
% change year-on-year +3.53% - +6.25%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Salary Histogram

The salary distribution of IT jobs citing Deskside Support over the 6 months to 22 April 2018.

Salary histogram for Deskside Support in the UK

Deskside Support
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 22 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -47 59 £32,000 +20.75% 11
London -7 38 £35,000 +12.90% 4
UK excluding London -46 24 £27,500 +10.00% 7
North of England -16 10 £27,500 +10.00% 1
Yorkshire +21 9 £27,500 +10.00% 1
South West -4 8 £23,500 +2.17% 2
Wales - 3 £30,000 -
South East -26 2 £27,735 +10.94% 4
Midlands +6 1 £26,000 +33.33%
West Midlands +3 1 £26,000 +33.33%
North West -11 1 £26,500 +8.16%

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 22 April 2018, Deskside Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Deskside Support in the job title.

1 45 (72.58%) Windows
2 35 (56.45%) Microsoft Office
2 35 (56.45%) Active Directory
3 31 (50.00%) Microsoft
4 28 (45.16%) Windows 7
5 18 (29.03%) Windows 10
6 16 (25.81%) ITIL
7 12 (19.35%) Office 365
7 12 (19.35%) Windows 8
8 10 (16.13%) Degree
9 9 (14.52%) SCCM
9 9 (14.52%) MS Exchange
9 9 (14.52%) SLA
10 8 (12.90%) Banking
10 8 (12.90%) Problem-Solving
11 7 (11.29%) Windows Server
11 7 (11.29%) BYOD
11 7 (11.29%) Android
11 7 (11.29%) Apple
11 7 (11.29%) DHCP
11 7 (11.29%) DNS
12 6 (9.68%) VPN
12 6 (9.68%) Intel
12 6 (9.68%) Microsoft Excel
12 6 (9.68%) C
12 6 (9.68%) Finance
12 6 (9.68%) Investment Banking
13 5 (8.06%) Smartphone
13 5 (8.06%) Retail
13 5 (8.06%) ITSM

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (14.52%) MS Exchange
2 3 (4.84%) Exchange Server 2010
3 2 (3.23%) Blackberry Enterprise Server
3 2 (3.23%) Exchange Server 2003
Applications
1 35 (56.45%) Microsoft Office
2 6 (9.68%) Microsoft Excel
3 2 (3.23%) Spreadsheet
Business Applications
1 4 (6.45%) assyst
1 4 (6.45%) Remedy ITSM
Cloud Services
1 12 (19.35%) Office 365
2 3 (4.84%) Azure Active Directory
2 3 (4.84%) IaaS
2 3 (4.84%) Microsoft Azure
2 3 (4.84%) PaaS
3 1 (1.61%) Adobe Creative Cloud
Communications & Networking
1 7 (11.29%) DHCP
1 7 (11.29%) DNS
2 6 (9.68%) VPN
3 5 (8.06%) Remote Desktop
4 4 (6.45%) LAN
4 4 (6.45%) TCP/IP
4 4 (6.45%) Wireless
5 3 (4.84%) Firewall
5 3 (4.84%) Internet
5 3 (4.84%) Unified Communications
5 3 (4.84%) WAN
6 2 (3.23%) IP Telephony
6 2 (3.23%) VoIP
7 1 (1.61%) ISDN
7 1 (1.61%) Skype
7 1 (1.61%) VLAN
7 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 4 (6.45%) SQL Server
Development Applications
1 4 (6.45%) JIRA
General
1 8 (12.90%) Banking
2 6 (9.68%) Finance
2 6 (9.68%) Investment Banking
3 5 (8.06%) Retail
4 4 (6.45%) Law
5 3 (4.84%) Billing
6 2 (3.23%) Legal
7 1 (1.61%) Telecoms
Libraries, Frameworks & Software Standards
1 4 (6.45%) XML
Miscellaneous
1 7 (11.29%) BYOD
2 5 (8.06%) Smartphone
3 4 (6.45%) Blackberry
3 4 (6.45%) Computer Science
3 4 (6.45%) Driving Licence
3 4 (6.45%) Fat Client
3 4 (6.45%) Thin Client
4 3 (4.84%) Data Centre
5 2 (3.23%) iPad
5 2 (3.23%) iPhone
5 2 (3.23%) Management Information System
6 1 (1.61%) CMDB
6 1 (1.61%) EPoS
6 1 (1.61%) Mobile Computing
6 1 (1.61%) Video Conferencing
Operating Systems
1 45 (72.58%) Windows
2 28 (45.16%) Windows 7
3 18 (29.03%) Windows 10
4 12 (19.35%) Windows 8
5 7 (11.29%) Android
5 7 (11.29%) Windows Server
6 3 (4.84%) Linux
6 3 (4.84%) Windows 2000
6 3 (4.84%) Windows Server 2008
6 3 (4.84%) Windows Server 2012
6 3 (4.84%) Windows XP
7 2 (3.23%) Apple iOS
7 2 (3.23%) Windows Server 2003
7 2 (3.23%) Windows Vista
8 1 (1.61%) Mac OS
8 1 (1.61%) Mac OS X
8 1 (1.61%) Windows Phone
Processes & Methodologies
1 16 (25.81%) ITIL
2 8 (12.90%) Problem-Solving
3 5 (8.06%) ITSM
4 4 (6.45%) ITIL V3
4 4 (6.45%) Mathematics
4 4 (6.45%) Physics
4 4 (6.45%) Service Delivery
4 4 (6.45%) Service Management
5 3 (4.84%) Agile Software Development
5 3 (4.84%) Break/Fix
5 3 (4.84%) High Availability
5 3 (4.84%) Line Management
5 3 (4.84%) Mobile Device Management
5 3 (4.84%) Problem Management
6 2 (3.23%) BCP
6 2 (3.23%) Business Continuity
6 2 (3.23%) Continuous Improvement
6 2 (3.23%) Root Cause Analysis
6 2 (3.23%) Runbook
6 2 (3.23%) User Acceptance Testing
Programming Languages
1 6 (9.68%) C
2 4 (6.45%) SQL
Qualifications
1 10 (16.13%) Degree
2 5 (8.06%) MCP
3 4 (6.45%) CCNA
3 4 (6.45%) Cisco Certification
3 4 (6.45%) MCSE
3 4 (6.45%) Microsoft Certification
4 3 (4.84%) ITIL Certification
4 3 (4.84%) ITIL Foundation Certificate
5 1 (1.61%) SC Cleared
5 1 (1.61%) Security Cleared
Quality Assurance & Compliance
1 9 (14.52%) SLA
2 1 (1.61%) Sarbanes-Oxley
System Software
1 35 (56.45%) Active Directory
2 1 (1.61%) Microsoft App-V
2 1 (1.61%) Terminal Services
2 1 (1.61%) XenApp
Systems Management
1 9 (14.52%) SCCM
2 1 (1.61%) AirWatch
2 1 (1.61%) Jamf Pro
Vendors
1 31 (50.00%) Microsoft
2 7 (11.29%) Apple
3 6 (9.68%) Intel
4 5 (8.06%) Remedy
5 3 (4.84%) Capita
5 3 (4.84%) Citrix
5 3 (4.84%) HP
5 3 (4.84%) ServiceNow
6 2 (3.23%) Altiris
6 2 (3.23%) Cisco
6 2 (3.23%) iManage
7 1 (1.61%) Adobe
7 1 (1.61%) Dell
7 1 (1.61%) Ivanti
7 1 (1.61%) VMware