Period
to 18 August 2017

The median annual salary for a Deskside Support was £29,250 in advertised job vacancies during the 6 months to 18 August 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Deskside Support
UK
6 months to
18 Aug 2017
Same period 2016 Same period 2015
Rank 1113 1205 1228
Rank change year-on-year +92 +23 +45
Permanent jobs requiring a Deskside Support 68 44 83
As % of all permanent IT jobs advertised in the UK 0.038% 0.022% 0.038%
As % of the Job Titles category 0.040% 0.023% 0.040%
Number of salaries quoted 44 35 62
UK median annual salary £29,250 £32,000 £29,000
Median salary % change year-on-year -8.59% +10.34% +11.54%
10th Percentile £24,125 £22,600 £24,750
90th Percentile £38,750 £47,500 £43,750
UK excluding London median annual salary £26,000 £32,000 £27,500
% change year-on-year -18.75% +16.36% +10.00%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 169742 190690 209586
As % of all permanent IT job vacancies advertised in the UK 95.90% 96.50% 96.47%
Number of salaries quoted 137115 160408 172505
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -
10th Percentile £27,500 £26,750 £26,250
90th Percentile £77,500 £77,500 £75,000
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a percentage of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Deskside Support.

Salary trend for Deskside Support in the UK

Deskside Support
Salary Histogram

The salary distribution of IT jobs citing Deskside Support over the 6 months to 18 August 2017.

Salary histogram for Deskside Support in the UK

Deskside Support
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Deskside Support within the UK over the 6 months to 18 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +83 60 £29,250 -8.59%
London +71 49 £29,500 -20.81%
UK excluding London +53 11 £26,000 -18.75% 1
South East +68 4 £27,735 -13.33%
East of England +11 3 £23,500 -18.97%
South West +16 2 £27,000 +14.89%
North of England -10 2 £26,500 +9.28%
Yorkshire +21 1 £25,000 +3.09%
North West - 1 £28,000 -

Deskside Support Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 18 August 2017, Deskside Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Deskside Support in the job title.

1 39 (57.35%) Windows
2 36 (52.94%) Microsoft Office
3 32 (47.06%) Microsoft
4 23 (33.82%) ITIL
5 21 (30.88%) SLA
5 21 (30.88%) Apple
6 19 (27.94%) Active Directory
7 18 (26.47%) Blackberry
7 18 (26.47%) Windows 7
7 18 (26.47%) Windows 10
8 16 (23.53%) Smartphone
9 15 (22.06%) Citrix
10 13 (19.12%) BYOD
10 13 (19.12%) Legal
10 13 (19.12%) LAN
11 12 (17.65%) Service Management
12 11 (16.18%) MCP
13 10 (14.71%) Finance
13 10 (14.71%) Office 365
14 9 (13.24%) Wyse
14 9 (13.24%) Avaya
14 9 (13.24%) MS Exchange
14 9 (13.24%) Patch Management
15 8 (11.76%) Lotus
15 8 (11.76%) CSS
15 8 (11.76%) IBM Notes
15 8 (11.76%) Service Delivery
15 8 (11.76%) Change Management
15 8 (11.76%) Asset Management
16 7 (10.29%) Windows 8

Deskside Support Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (13.24%) MS Exchange
2 8 (11.76%) IBM Notes
3 4 (5.88%) Exchange Server 2003
4 3 (4.41%) Skype for Business
5 1 (1.47%) Blackberry Enterprise Server
5 1 (1.47%) Exchange Server 2010
5 1 (1.47%) IIS
5 1 (1.47%) SharePoint
Applications
1 36 (52.94%) Microsoft Office
2 2 (2.94%) Microsoft Excel
2 2 (2.94%) Microsoft PowerPoint
3 1 (1.47%) Adobe Creative Suite
3 1 (1.47%) InCopy
3 1 (1.47%) InDesign
3 1 (1.47%) MS Visio
3 1 (1.47%) Spreadsheet
Business Applications
1 1 (1.47%) Remedy ITSM
Cloud Services
1 10 (14.71%) Office 365
Communications & Networking
1 13 (19.12%) LAN
2 4 (5.88%) Firewall
2 4 (5.88%) WAN
3 3 (4.41%) VoIP
3 3 (4.41%) Wi-Fi
3 3 (4.41%) Wireless
4 2 (2.94%) Skype
4 2 (2.94%) Unified Communications
4 2 (2.94%) VPN
5 1 (1.47%) IP Telephony
5 1 (1.47%) TCP/IP
Database & Business Intelligence
1 1 (1.47%) SQL Server
General
1 13 (19.12%) Legal
2 10 (14.71%) Finance
3 6 (8.82%) Banking
3 6 (8.82%) Law
4 2 (2.94%) Billing
4 2 (2.94%) Investment Banking
4 2 (2.94%) Telecoms
5 1 (1.47%) Publishing
Libraries, Frameworks & Software Standards
1 8 (11.76%) CSS
Miscellaneous
1 18 (26.47%) Blackberry
2 16 (23.53%) Smartphone
3 13 (19.12%) BYOD
4 5 (7.35%) Management Information System
4 5 (7.35%) Video Conferencing
5 4 (5.88%) Driving Licence
6 3 (4.41%) CMDB
7 2 (2.94%) Data Centre
7 2 (2.94%) Fat Client
7 2 (2.94%) iPad
7 2 (2.94%) iPhone
7 2 (2.94%) Thin Client
8 1 (1.47%) Analytical Skills
8 1 (1.47%) Device Driver
8 1 (1.47%) Digital Media
8 1 (1.47%) User Experience
Operating Systems
1 39 (57.35%) Windows
2 18 (26.47%) Windows 10
2 18 (26.47%) Windows 7
3 7 (10.29%) Windows 8
4 4 (5.88%) Windows Server
5 3 (4.41%) Android
6 1 (1.47%) Apple iOS
6 1 (1.47%) Mac OS
6 1 (1.47%) Mac OS X
6 1 (1.47%) Windows 2000
Processes & Methodologies
1 23 (33.82%) ITIL
2 12 (17.65%) Service Management
3 9 (13.24%) Patch Management
4 8 (11.76%) Asset Management
4 8 (11.76%) Change Management
4 8 (11.76%) Service Delivery
5 5 (7.35%) Information Security
5 5 (7.35%) Information Security Management
5 5 (7.35%) ISMS
5 5 (7.35%) Security Management
5 5 (7.35%) Ticket Management
6 3 (4.41%) Break/Fix
6 3 (4.41%) High Availability
7 2 (2.94%) Continuous Improvement
7 2 (2.94%) Data Protection
7 2 (2.94%) Incident Management
8 1 (1.47%) Consumerization
8 1 (1.47%) ITSM
8 1 (1.47%) Logistics
8 1 (1.47%) Workflow
Programming Languages
1 1 (1.47%) PowerShell
Qualifications
1 11 (16.18%) MCP
2 3 (4.41%) SC Cleared
2 3 (4.41%) Security Cleared
3 2 (2.94%) Microsoft Certification
4 1 (1.47%) A+ Certification
4 1 (1.47%) Degree
4 1 (1.47%) MCDST
4 1 (1.47%) MCSE
Quality Assurance & Compliance
1 21 (30.88%) SLA
System Software
1 19 (27.94%) Active Directory
2 2 (2.94%) XenApp
3 1 (1.47%) BitLocker
Systems Management
1 3 (4.41%) SCCM
Vendors
1 32 (47.06%) Microsoft
2 21 (30.88%) Apple
3 15 (22.06%) Citrix
4 9 (13.24%) Avaya
4 9 (13.24%) Wyse
5 8 (11.76%) Lotus
6 3 (4.41%) HP
7 2 (2.94%) Cisco
8 1 (1.47%) Adobe
8 1 (1.47%) BMC
8 1 (1.47%) MobileIron
8 1 (1.47%) Remedy
8 1 (1.47%) ServiceNow