IT Support Technician Contracts

IT Support Technician
UK

The median IT Support Technician daily rate in the UK is £200 according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 514 594 743
Rank change year-on-year +80 +149 -64
Contract jobs requiring an IT Support Technician 73 112 88
As % of all contract jobs advertised in the UK 0.17% 0.19% 0.100%
As % of the Job Titles category 0.18% 0.21% 0.10%
Number of daily rates quoted 43 75 55
10th Percentile £123 £126 £140
25th Percentile £137 £154 £158
Median daily rate (50th Percentile) £200 £188 £163
Median % change year-on-year +6.38% +15.69% -3.70%
75th Percentile £225 £205 £175
90th Percentile £260 £243 £233
UK excluding London median daily rate £200 £184 £160
% change year-on-year +8.84% +14.84% -5.19%
Number of hourly rates quoted 21 7 11
10th Percentile - £14.65 £13.00
25th Percentile £7.43 £15.33 £14.61
Median hourly rate £11.50 £18.06 £17.50
Median % change year-on-year -36.32% +3.20% +13.20%
75th Percentile £15.65 £20.50 £20.26
90th Percentile £16.00 £21.14 £20.51
UK excluding London median hourly rate £11.50 £16.93 £17.50
% change year-on-year -32.07% -3.26% +21.28%

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 39,586 54,569 84,106
% of contract IT jobs with a recognized job title 92.77% 94.66% 95.42%
Number of daily rates quoted 25,744 38,105 59,089
10th Percentile £280 £313 £313
25th Percentile £410 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.01%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,669 1,523 2,070
10th Percentile £12.86 £14.25 £12.50
25th Percentile £16.30 £19.45 £15.75
Median hourly rate £37.18 £45.00 £23.91
Median % change year-on-year -17.38% +88.21% +6.27%
75th Percentile £61.30 £65.75 £49.25
90th Percentile £73.02 £76.00 £65.00
UK excluding London median hourly rate £40.00 £42.50 £20.00
% change year-on-year -5.88% +112.50% +5.26%

IT Support Technician
Job Vacancy Trend

Job postings that featured IT Support Technician in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for IT Support Technician in the UK

IT Support Technician
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing IT Support Technician.

Daily rate trend for IT Support Technician in the UK

IT Support Technician
Daily Rate Histogram

Daily rate distribution for jobs citing IT Support Technician over the 6 months to 14 May 2024.

Daily rate histogram for IT Support Technician in the UK

IT Support Technician
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing IT Support Technician.

Hourly rate trend for IT Support Technician in the UK

IT Support Technician
Hourly Rate Histogram

Hourly rate distribution of jobs citing IT Support Technician over the 6 months to 14 May 2024.

Hourly rate histogram for IT Support Technician in the UK

IT Support Technician
Top 16 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support Technician within the UK over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +109 70 £200 - 88
UK excluding London +39 61 £200 +8.84% 80
South East +20 27 £200 -2.44% 20
North of England +44 21 £150 +2.74% 28
London +71 10 £145 -30.12% 7
North West +37 10 £151 -13.57% 13
Work from Home +109 8 £200 - 16
Midlands +24 7 £236 +71.82% 10
North East +17 6 - - 4
Yorkshire - 5 £150 - 11
West Midlands +25 4 £260 - 4
East of England +13 3 £200 +30.08% 8
South West +4 3 £180 +7.46% 13
East Midlands +13 2 - - 6
Scotland +38 1 - - 1
Wales +2 1 £213 +23.19% 1

IT Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 14 May 2024, IT Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring IT Support Technician in the job title.

1 42 (57.53%) Windows
2 30 (41.10%) Microsoft
3 28 (38.36%) Active Directory
4 27 (36.99%) Problem-Solving
5 21 (28.77%) Microsoft 365
6 19 (26.03%) Social Skills
7 14 (19.18%) Windows 10
7 14 (19.18%) Microsoft Office
8 10 (13.70%) Microsoft Intune
8 10 (13.70%) SCCM
9 8 (10.96%) iPhone
10 7 (9.59%) Mathematics
10 7 (9.59%) Analytical Skills
10 7 (9.59%) Driving Licence
10 7 (9.59%) Linux
10 7 (9.59%) Customer Service
11 6 (8.22%) Windows Server
11 6 (8.22%) LAN
11 6 (8.22%) WAN
11 6 (8.22%) Wireless
11 6 (8.22%) MobileIron
11 6 (8.22%) Network Security
11 6 (8.22%) Security Cleared
11 6 (8.22%) Azure
12 5 (6.85%) Mac OS
12 5 (6.85%) SC Cleared
12 5 (6.85%) Android
12 5 (6.85%) Smartphone
12 5 (6.85%) Time Management
12 5 (6.85%) DBS Check

IT Support Technician Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.48%) Microsoft Exchange
2 3 (4.11%) SharePoint
3 2 (2.74%) IBM Domino
Applications
1 14 (19.18%) Microsoft Office
2 3 (4.11%) Microsoft Excel
2 3 (4.11%) Microsoft PowerPoint
3 1 (1.37%) Acrobat
Cloud Services
1 21 (28.77%) Microsoft 365
2 6 (8.22%) Azure
3 2 (2.74%) Google Workspace
3 2 (2.74%) OneDrive
4 1 (1.37%) Entra ID
4 1 (1.37%) Mimecast
4 1 (1.37%) Power Platform
4 1 (1.37%) PowerApps
Communications & Networking
1 6 (8.22%) LAN
1 6 (8.22%) Network Security
1 6 (8.22%) WAN
1 6 (8.22%) Wireless
2 3 (4.11%) TCP/IP
3 2 (2.74%) DNS
3 2 (2.74%) SNMP
4 1 (1.37%) DHCP
4 1 (1.37%) HTTP
4 1 (1.37%) HTTPS
4 1 (1.37%) IPsec
4 1 (1.37%) MPLS
4 1 (1.37%) SSH
4 1 (1.37%) SSL
4 1 (1.37%) VPN
4 1 (1.37%) WebEx
Development Applications
1 1 (1.37%) MSI
General
1 19 (26.03%) Social Skills
2 7 (9.59%) Analytical Skills
3 5 (6.85%) Manufacturing
4 3 (4.11%) Aviation
5 2 (2.74%) Electronics
5 2 (2.74%) Inclusion and Diversity
5 2 (2.74%) Public Sector
6 1 (1.37%) Finance
6 1 (1.37%) Marketing
6 1 (1.37%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.37%) LDAP
1 1 (1.37%) Software Packaging
Miscellaneous
1 8 (10.96%) iPhone
2 7 (9.59%) Driving Licence
3 5 (6.85%) Smartphone
4 4 (5.48%) Self-Motivation
4 4 (5.48%) Video Conferencing
5 3 (4.11%) Onboarding
6 2 (2.74%) Learning Management System
Operating Systems
1 42 (57.53%) Windows
2 14 (19.18%) Windows 10
3 7 (9.59%) Linux
4 6 (8.22%) Windows Server
5 5 (6.85%) Android
5 5 (6.85%) Mac OS
6 2 (2.74%) Apple iOS
7 1 (1.37%) Ubuntu
7 1 (1.37%) Windows Server 2012
Processes & Methodologies
1 27 (36.99%) Problem-Solving
2 7 (9.59%) Customer Service
2 7 (9.59%) Mathematics
3 5 (6.85%) Information Security
3 5 (6.85%) Office Automation
3 5 (6.85%) Time Management
4 4 (5.48%) Asset Management
5 3 (4.11%) Agile
5 3 (4.11%) Decision-Making
5 3 (4.11%) Logistics
5 3 (4.11%) Root Cause Analysis
6 2 (2.74%) Continuous Delivery
6 2 (2.74%) DevOps
6 2 (2.74%) ITIL
6 2 (2.74%) Mobile Device Management
6 2 (2.74%) Service Management
6 2 (2.74%) Vulnerability Scanning
7 1 (1.37%) Business Intelligence
7 1 (1.37%) Disaster Recovery
7 1 (1.37%) Service Delivery
Programming Languages
1 1 (1.37%) PowerShell
Qualifications
1 6 (8.22%) Security Cleared
2 5 (6.85%) DBS Check
2 5 (6.85%) SC Cleared
3 2 (2.74%) Degree
4 1 (1.37%) HNC
4 1 (1.37%) MCDST
4 1 (1.37%) MCP
4 1 (1.37%) Microsoft Certification
Quality Assurance & Compliance
1 3 (4.11%) Disclosure Scotland
2 2 (2.74%) SLA
3 1 (1.37%) Cyber Essentials
3 1 (1.37%) ISO/IEC 27001
System Software
1 28 (38.36%) Active Directory
2 1 (1.37%) NFS
2 1 (1.37%) Terminal Server
Systems Management
1 10 (13.70%) Microsoft Intune
1 10 (13.70%) SCCM
2 1 (1.37%) Jamf Pro
Vendors
1 30 (41.10%) Microsoft
2 6 (8.22%) MobileIron
3 5 (6.85%) Citrix
4 4 (5.48%) SAP
5 3 (4.11%) Ariba
5 3 (4.11%) ServiceNow
6 2 (2.74%) Apple
6 2 (2.74%) Cisco
6 2 (2.74%) Google
6 2 (2.74%) Lotus
7 1 (1.37%) Adobe
7 1 (1.37%) BT
7 1 (1.37%) Dell
7 1 (1.37%) HP
7 1 (1.37%) Meraki
7 1 (1.37%) NETGEAR
7 1 (1.37%) SolarWinds
7 1 (1.37%) Sophos
7 1 (1.37%) Veeam
7 1 (1.37%) VMware