ITIL Service Manager Contract Job Trends

ITIL Service Manager
UK

The median ITIL Service Manager daily rate in the UK is £514, according to job vacancies posted in the 6 months leading up to 13 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
13 Oct 2025
Same period 2024 Same period 2023
Rank 551 540 615
Rank change year-on-year -11 +75 +177
Contract jobs requiring an ITIL Service Manager 9 10 16
As % of all contract jobs in the UK 0.027% 0.027% 0.033%
As % of the Job Titles category 0.030% 0.029% 0.036%
Number of daily rates quoted 8 9 12
10th Percentile £486 £410 £306
25th Percentile £498 £455 £356
Median daily rate (50th Percentile) £514 £590 £506
Median % change year-on-year -12.92% +16.61% +0.19%
75th Percentile £633 - £673
90th Percentile £699 £706 £784
UK excluding London median daily rate £675 £590 £363
% change year-on-year +14.41% +62.76% -14.71%

All Contract IT Job Vacancies
UK

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 29,904 34,864 44,908
% of contract IT jobs with a recognized job title 90.81% 92.98% 94.00%
Number of daily rates quoted 18,888 21,031 30,699
10th Percentile £275 £300 £300
25th Percentile £400 £413 £413
Median daily rate (50th Percentile) £500 £525 £528
Median % change year-on-year -4.76% -0.47% -4.09%
75th Percentile £623 £638 £650
90th Percentile £725 £738 £745
UK excluding London median daily rate £475 £490 £500
% change year-on-year -3.06% -2.00% -
Number of hourly rates quoted 1,645 1,438 1,521
10th Percentile £13.75 £15.00 £14.65
25th Percentile £17.30 £20.30 £19.06
Median hourly rate £25.15 £41.27 £45.00
Median % change year-on-year -39.05% -8.30% +69.81%
75th Percentile £50.00 £65.00 £65.00
90th Percentile £68.15 £73.75 £77.50
UK excluding London median hourly rate £25.00 £42.50 £44.50
% change year-on-year -41.18% -4.49% +97.78%

ITIL Service Manager
Job Vacancy Trend

Historical trend showing the proportion of contract IT job postings featuring 'ITIL Service Manager' in the job title relative to all contract IT jobs advertised.

ITIL Service Manager job vacancy trend in the UK

ITIL Service Manager
Daily Rate Trend

Contractor daily rate distribution trend for ITIL Service Manager job vacancies in the UK.

Contractor daily rate distribution trend for ITIL Service Manager job vacancies in the UK

ITIL Service Manager
Daily Rate Histogram

Daily rate distribution for jobs citing ITIL Service Manager over the 6 months to 13 October 2025.

Daily rate histogram for ITIL Service Manager in the UK

ITIL Service Manager
Hourly Rate Trend

Contractor hourly rate distribution trend for ITIL Service Manager job vacancies in the UK.

Contractor hourly rate distribution trend for ITIL Service Manager job vacancies in the UK

ITIL Service Manager
Top 7 Contract Job Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 6 months to 13 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +22 9 £514 -12.92% 1
London +22 6 £500 +8.81%
UK excluding London -23 3 £675 +14.41% 1
North of England - 2 £688 -
North West - 2 £688 -
Work from Home +15 1 £594 +0.59% 1
South East +13 1 £594 -17.57% 1

ITIL Service Manager Skill Set
Top 25 Co-Occurring Skills & Capabilities

For the 6 months to 13 October 2025, ITIL Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads featuring ITIL Service Manager in the job title.

1 9 (100.00%) ITIL
2 7 (77.78%) Service Management
3 6 (66.67%) Service Delivery
4 4 (44.44%) ITSM
5 3 (33.33%) ITIL Certification
5 3 (33.33%) Social Skills
5 3 (33.33%) Continuous Improvement
6 2 (22.22%) Configuration Management
7 1 (11.11%) NHS
7 1 (11.11%) Remedy
7 1 (11.11%) Business Intelligence
7 1 (11.11%) SLA
7 1 (11.11%) Microsoft
7 1 (11.11%) Finance
7 1 (11.11%) Stakeholder Management
7 1 (11.11%) Change Management
7 1 (11.11%) Performance Improvement
7 1 (11.11%) Analytics
7 1 (11.11%) ServiceNow
7 1 (11.11%) Virtual Team
7 1 (11.11%) Supplier Management
7 1 (11.11%) Problem Management
7 1 (11.11%) Remedy ITSM
7 1 (11.11%) Generative AI
7 1 (11.11%) Collaborative Culture

ITIL Service Manager Skill Set
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (11.11%) Remedy ITSM
General
1 3 (33.33%) Social Skills
2 1 (11.11%) Finance
Miscellaneous
1 1 (11.11%) NHS
1 1 (11.11%) Virtual Team
Processes & Methodologies
1 9 (100.00%) ITIL
2 7 (77.78%) Service Management
3 6 (66.67%) Service Delivery
4 4 (44.44%) ITSM
5 3 (33.33%) Continuous Improvement
6 2 (22.22%) Configuration Management
7 1 (11.11%) Analytics
7 1 (11.11%) Business Intelligence
7 1 (11.11%) Change Management
7 1 (11.11%) Collaborative Culture
7 1 (11.11%) Generative AI
7 1 (11.11%) Performance Improvement
7 1 (11.11%) Problem Management
7 1 (11.11%) Stakeholder Management
7 1 (11.11%) Supplier Management
Qualifications
1 3 (33.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (11.11%) SLA
Vendors
1 1 (11.11%) Microsoft
1 1 (11.11%) Remedy
1 1 (11.11%) ServiceNow