The median annual salary for an ITIL Service Manager was £47,500 in advertised job vacancies during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

ITIL Service Manager
UK
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 787 812 798
Rank change year-on-year +25 -14  
Permanent jobs requiring an ITIL Service Manager 83 101 190
As % of all permanent IT jobs advertised in the UK 0.093% 0.10% 0.17%
As % of the Job Titles category 0.097% 0.11% 0.18%
Number of salaries quoted 69 91 160
Median salary £47,500 £50,000 £50,000
Median salary % change year-on-year -5.00% -  
90% offered a salary of more than £36,500 £42,150 £38,500
10% offered a salary of more than £75,000 £72,500 £62,500
UK excluding London median salary £40,000 £45,775 £50,000
% change year-on-year -12.61% -8.45%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85523 94943 107102
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.54% 96.59%
Number of salaries quoted 69945 79998 88268
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

ITIL Service Manager
Job Vacancy Trend

The job posting trend of jobs advertised that featured ITIL Service Manager in the job title.

Job vacancy trend for ITIL Service Manager in the UK

ITIL Service Manager
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Service Manager.

Salary trend for ITIL Service Manager in the UK

ITIL Service Manager
Salary Histogram

The salary distribution of IT jobs citing ITIL Service Manager over the 3 months to 23 June 2017.

Salary histogram for ITIL Service Manager in the UK

ITIL Service Manager
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +34 82 £48,750 -2.50% 11
London -6 37 £57,000 +11.21% 2
South East +56 12 £60,000 +23.07% 2
East of England +2 8 £43,750 -24.89% 5
North West -40 8 £37,500 -16.66% 1
West Midlands +19 6 £35,000 -17.64%
West Yorkshire +12 6 £42,000 -11.57%
Yorkshire +2 6 £42,000 -11.57%
Berkshire +32 5 £60,000 +6.66%
Hampshire - 5 £40,000 -
Basingstoke - 5 £40,000 -
Hertfordshire - 5 £47,500 - 4
Manchester -16 4 £37,500 -16.66%
City of London +11 3 £52,500 -25.00%
Liverpool -2 3 £28,500 -65.45%
Merseyside -7 3 £28,500 -55.29%
Herefordshire - 3 - -
Hemel Hempstead - 3 £50,000 -
Wakefield +13 2 - -
Slough +9 2 £60,000 +4.34%
South West +6 2 £31,500 -30.00% 1
Leeds +2 2 £45,000 -5.26%
Stoke-on-Trent - 2 £32,000 -
Norwich - 2 £42,500 - 1
Watford - 2 £45,000 -
Maidenhead - 2 £85,000 -
North East - 2 £36,500 -
Staffordshire - 2 £32,000 -
Teesside - 2 £36,500 -
Norfolk - 2 £42,500 - 1

ITIL Service Manager Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 June 2017, ITIL Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring ITIL Service Manager in the job title.

1 145 (100.00%) ITIL
2 84 (57.93%) Service Management
3 57 (39.31%) Service Delivery
4 49 (33.79%) Change Management
5 48 (33.10%) ITIL Certification
6 38 (26.21%) SLA
7 29 (20.00%) ITSM
8 26 (17.93%) Finance
9 25 (17.24%) Incident Management
10 20 (13.79%) Problem Management
11 17 (11.72%) Stakeholder Management
12 16 (11.03%) Microsoft
12 16 (11.03%) ITIL V3
13 15 (10.34%) Project Management
14 14 (9.66%) Windows
15 13 (8.97%) Analytical Skills
16 12 (8.28%) Continuous Improvement
17 11 (7.59%) Banking
17 11 (7.59%) ServiceNow
18 10 (6.90%) Telecoms
19 9 (6.21%) PRINCE2
19 9 (6.21%) Active Directory
19 9 (6.21%) Release Management
19 9 (6.21%) Service Design
20 8 (5.52%) CCNA
20 8 (5.52%) Cisco Certification
21 7 (4.83%) Microsoft Certification
21 7 (4.83%) Cisco
21 7 (4.83%) MCP
21 7 (4.83%) MCSE

ITIL Service Manager Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (4.14%) Exchange Server 2003
1 6 (4.14%) Exchange Server 2007
1 6 (4.14%) MS Exchange
1 6 (4.14%) SharePoint
Applications
1 5 (3.45%) Microsoft Office
2 4 (2.76%) Microsoft Excel
3 1 (0.69%) Microsoft PowerPoint
Business Applications
1 3 (2.07%) Remedy ITSM
Cloud Services
1 3 (2.07%) PaaS
1 3 (2.07%) SaaS
2 2 (1.38%) IaaS
3 1 (0.69%) Office 365
Communications & Networking
1 4 (2.76%) WAN
2 3 (2.07%) LAN
3 1 (0.69%) Firewall
3 1 (0.69%) VLAN
Database & Business Intelligence
1 2 (1.38%) Power BI
1 2 (1.38%) SQL Server
General
1 26 (17.93%) Finance
2 11 (7.59%) Banking
3 10 (6.90%) Telecoms
4 5 (3.45%) Financial Institution
4 5 (3.45%) Publishing
5 4 (2.76%) Retail
6 3 (2.07%) Law
6 3 (2.07%) Marketing
7 2 (1.38%) Digital Economy
7 2 (1.38%) Legal
8 1 (0.69%) Billing
Libraries, Frameworks & Software Standards
1 1 (0.69%) Middleware
Miscellaneous
1 13 (8.97%) Analytical Skills
2 7 (4.83%) CMDB
3 3 (2.07%) Data Centre
3 3 (2.07%) Foreign Exchange (FX)
3 3 (2.07%) Virtual Team
4 2 (1.38%) Greenfield Project
4 2 (1.38%) User Experience
5 1 (0.69%) Computer Science
5 1 (0.69%) Driving Licence
5 1 (0.69%) Management Information System
5 1 (0.69%) Video Conferencing
Operating Systems
1 14 (9.66%) Windows
2 6 (4.14%) Windows Server 2003
3 5 (3.45%) Windows Server
4 2 (1.38%) Windows 7
4 2 (1.38%) Windows Server 2008
4 2 (1.38%) Windows Server 2012
5 1 (0.69%) Android
5 1 (0.69%) Apple iOS
5 1 (0.69%) Mac OS X
Processes & Methodologies
1 145 (100.00%) ITIL
2 84 (57.93%) Service Management
3 57 (39.31%) Service Delivery
4 49 (33.79%) Change Management
5 29 (20.00%) ITSM
6 25 (17.24%) Incident Management
7 20 (13.79%) Problem Management
8 17 (11.72%) Stakeholder Management
9 16 (11.03%) ITIL V3
10 15 (10.34%) Project Management
11 12 (8.28%) Continuous Improvement
12 9 (6.21%) PRINCE2
12 9 (6.21%) Release Management
12 9 (6.21%) Service Design
13 7 (4.83%) Agile Software Development
13 7 (4.83%) Mentoring
13 7 (4.83%) Service Delivery Management
14 6 (4.14%) Performance Management
14 6 (4.14%) Service Desk Management
14 6 (4.14%) Supplier Management
Programming Languages
1 2 (1.38%) SQL
1 2 (1.38%) VBA
2 1 (0.69%) C
Qualifications
1 48 (33.10%) ITIL Certification
2 8 (5.52%) CCNA
2 8 (5.52%) Cisco Certification
3 7 (4.83%) Degree
3 7 (4.83%) MCP
3 7 (4.83%) MCSE
3 7 (4.83%) Microsoft Certification
4 3 (2.07%) Security Cleared
5 2 (1.38%) CISA
5 2 (1.38%) CISM
5 2 (1.38%) CISSP
5 2 (1.38%) ITIL Foundation Certificate
5 2 (1.38%) PRINCE2 Certification
5 2 (1.38%) SC Cleared
Quality Assurance & Compliance
1 38 (26.21%) SLA
2 6 (4.14%) ISO/IEC 27001
2 6 (4.14%) QA
3 5 (3.45%) ISO/IEC 20000
4 1 (0.69%) PCI DSS
4 1 (0.69%) Sarbanes-Oxley
System Software
1 9 (6.21%) Active Directory
2 2 (1.38%) Hyper-V
2 2 (1.38%) XenApp
2 2 (1.38%) XenServer
Vendors
1 16 (11.03%) Microsoft
2 11 (7.59%) ServiceNow
3 7 (4.83%) Cisco
4 3 (2.07%) Citrix
4 3 (2.07%) HP
4 3 (2.07%) Remedy
5 2 (1.38%) Apple
5 2 (1.38%) CheckPoint
5 2 (1.38%) F5
5 2 (1.38%) Fortinet
5 2 (1.38%) Palo Alto
6 1 (0.69%) Polycom
6 1 (0.69%) SAP
6 1 (0.69%) Toshiba
Redhill, Surrey
CV Screen Ltd
Salary: to £40,000 + Benefits
Posted: Yesterday
Cheshire
Adria Solutions Ltd
Salary: £40000 - £60000 per annum + Benefits
Posted: 3 days ago
Poole, Dorset
Reflex Computer Recruitment
Salary: £28000 per annum + Bens
Posted: 2 days ago
Folkestone
Saga
Salary: Competitive
Posted: 17 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Bonus + Car
Posted: 18 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Bonus + Car
Posted: 18 days ago
London
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + Benefits Package
Posted: 19 days ago
Norwich
Deerfoot IT Resources Ltd
Salary: £40000 - £45000 per annum + Benefits Package
Posted: 19 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Bonus + Car
Posted: 18 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Bonus + Car
Posted: 18 days ago
London
ASOS
Salary: £0 - £90,000 per year
Posted: 23 days ago