Period
to 17 February 2020

The following table provides summary statistics for contract job vacancies with a requirement for Single Customer View skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Single Customer View over the 6 months to 17 February 2020 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Single Customer View (SCV)
UK
6 months to
17 Feb 2020
Same period 2019 Same period 2018
Rank 719 822 842
Rank change year-on-year +103 +20 -16
Contract jobs citing Single Customer View 18 50 30
As % of all contract IT jobs advertised in the UK 0.026% 0.051% 0.030%
As % of the Processes & Methodologies category 0.031% 0.059% 0.035%
Number of daily rates quoted 6 35 21
UK median daily rate £663 £525 £500
Median daily rate % change year-on-year +26.19% +5.00% +37.93%
10th Percentile £509 £413 £313
90th Percentile £750 £638 £575
UK excluding London median daily rate £488 £600 £438
% change year-on-year -18.75% +37.14% +75.00%
Number of hourly rates quoted 0 0 0
UK median hourly rate - - -
UK excluding London median hourly rate - - -

Single Customer View is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

All Process and Methodology Skills
UK
Contract vacancies with a requirement for process or methodology skills 58,293 85,360 86,814
As % of all contract IT jobs advertised in the UK 85.04% 87.41% 86.29%
Number of daily rates quoted 37,750 56,371 57,910
UK median daily rate £475 £475 £450
Median daily rate % change year-on-year - +5.56% +5.88%
10th Percentile £285 £300 £281
90th Percentile £650 £650 £638
UK excluding London median daily rate £434 £425 £413
% change year-on-year +2.06% +3.03% +3.13%
Number of hourly rates quoted 1,919 2,226 2,113
UK median hourly rate £23.00 £23.63 £24.00
Median hourly rate % change year-on-year -2.65% -1.56% -
10th Percentile £12.42 £11.25 £11.40
90th Percentile £53.06 £50.00 £50.25
UK excluding London median hourly rate £21.00 £22.50 £24.00
% change year-on-year -6.67% -6.25% +4.58%

Single Customer View
Job Vacancy Trend

Job postings citing Single Customer View as a percentage of all IT jobs advertised.

Job vacancy trend for Single Customer View in the UK

Single Customer View
Contractor Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Single Customer View.

Contractor daily rate trend for Single Customer View in the UK

Single Customer View
Contractor Daily Rate Histogram

The daily rate distribution of IT jobs citing Single Customer View over the 6 months to 17 February 2020.

Contractor daily rate histogram for Single Customer View in the UK

Single Customer View
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Single Customer View within the UK over the 6 months to 17 February 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +121 18 £663 +26.19% 3
London +104 11 £725 +38.10% 2
UK excluding London +91 7 £488 -18.75% 1
East of England - 4 £488 -
South East +80 3 - - 1

For the 6 months to 17 February 2020, IT contractor jobs citing Single Customer View also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads with a requirement for Single Customer View.

1 14 (77.78%) Agile Software Development
2 10 (55.56%) CRM
3 6 (33.33%) Analytics
4 5 (27.78%) Master Data Management
4 5 (27.78%) User Stories
4 5 (27.78%) Big Data
4 5 (27.78%) Data Architecture
4 5 (27.78%) Salesforce.com
4 5 (27.78%) Data Warehouse
5 4 (22.22%) Data Modelling
5 4 (22.22%) Scrum
5 4 (22.22%) Management Information System
5 4 (22.22%) Dynamics CRM
5 4 (22.22%) Marketing
5 4 (22.22%) Apex Code
5 4 (22.22%) Coaching
5 4 (22.22%) Project Delivery
6 3 (16.67%) Kimball Methodology
6 3 (16.67%) Commercial Awareness
6 3 (16.67%) Power Platform
6 3 (16.67%) Strategic Roadmap
6 3 (16.67%) A/B Testing
6 3 (16.67%) Serverless
6 3 (16.67%) User Experience
6 3 (16.67%) Microservices
6 3 (16.67%) SDLC
6 3 (16.67%) Data Engineering
6 3 (16.67%) AWS Lambda
6 3 (16.67%) Power BI
6 3 (16.67%) Visualisation

Single Customer View
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.56%) Apache
1 1 (5.56%) Apache Spark
1 1 (5.56%) Confluence
Applications
1 1 (5.56%) Spreadsheet
Business Applications
1 4 (22.22%) Dynamics CRM
2 1 (5.56%) SAP CRM
Cloud Services
1 3 (16.67%) AWS Lambda
1 3 (16.67%) Azure
1 3 (16.67%) PaaS
1 3 (16.67%) Power Platform
1 3 (16.67%) Serverless
Communications & Networking
1 1 (5.56%) 3G
1 1 (5.56%) 4G
1 1 (5.56%) 5G
Database & Business Intelligence
1 5 (27.78%) Big Data
1 5 (27.78%) Data Warehouse
2 3 (16.67%) Power BI
3 1 (5.56%) Apache Hive
3 1 (5.56%) Hadoop
3 1 (5.56%) Impala
Development Applications
1 2 (11.11%) JIRA
General
1 4 (22.22%) Marketing
2 1 (5.56%) Billing
2 1 (5.56%) Public Sector
2 1 (5.56%) Telecoms
Job Titles
1 9 (50.00%) Architect
2 7 (38.89%) Solutions Architect
3 4 (22.22%) Agile Delivery Manager
3 4 (22.22%) Delivery Manager
3 4 (22.22%) Salesforce Architect
3 4 (22.22%) Salesforce Solution Architect
4 3 (16.67%) Data Architect
4 3 (16.67%) Digital Product Manager
4 3 (16.67%) Product Manager
5 2 (11.11%) Business Intelligence Architect
5 2 (11.11%) Business Intelligence Solutions Architect
6 1 (5.56%) Analyst
6 1 (5.56%) E-Commerce Manager
6 1 (5.56%) E-Commerce Product Manager
6 1 (5.56%) Product Architect
6 1 (5.56%) Salesforce Analyst
6 1 (5.56%) Solutions Analyst
6 1 (5.56%) Technical Analyst
6 1 (5.56%) Telecoms Architect
6 1 (5.56%) Test Leader
Miscellaneous
1 4 (22.22%) Management Information System
2 3 (16.67%) Mobile App
2 3 (16.67%) User Experience
Processes & Methodologies
1 14 (77.78%) Agile Software Development
2 10 (55.56%) CRM
3 6 (33.33%) Analytics
4 5 (27.78%) Data Architecture
4 5 (27.78%) Master Data Management
4 5 (27.78%) User Stories
5 4 (22.22%) Coaching
5 4 (22.22%) Data Modelling
5 4 (22.22%) Project Delivery
5 4 (22.22%) Scrum
6 3 (16.67%) A/B Testing
6 3 (16.67%) Business Intelligence
6 3 (16.67%) Commercial Awareness
6 3 (16.67%) Data Engineering
6 3 (16.67%) E-Commerce
6 3 (16.67%) Kimball Methodology
6 3 (16.67%) Microservices
6 3 (16.67%) SDLC
6 3 (16.67%) Strategic Roadmap
6 3 (16.67%) Visualisation
Programming Languages
1 4 (22.22%) Apex Code
2 1 (5.56%) C
2 1 (5.56%) SQL
Qualifications
1 2 (11.11%) BPSS Clearance
1 2 (11.11%) Security Cleared
2 1 (5.56%) SC Cleared
Quality Assurance & Compliance
1 1 (5.56%) Disclosure Scotland
System Software
1 1 (5.56%) HDFS
Vendors
1 5 (27.78%) Salesforce.com
2 3 (16.67%) Tableau
3 1 (5.56%) Microsoft
3 1 (5.56%) SAP