Incident Management Contract Job Trends in the West Midlands

Incident Management
England > West Midlands

The table below provides summary statistics and contractor rates for jobs advertised in the West Midlands requiring Incident Management skills. It covers contract job vacancies from the 6 months leading up to 6 October 2025, with comparisons to the same periods in the previous two years.

6 months to
6 Oct 2025
Same period 2024 Same period 2023
Rank 88 89 66
Rank change year-on-year +1 -23 +51
Contract jobs citing Incident Management 34 24 64
As % of all contract jobs in the West Midlands 1.85% 1.27% 3.08%
As % of the Processes & Methodologies category 2.06% 1.53% 3.59%
Number of daily rates quoted 17 15 27
10th Percentile £357 £209 £212
25th Percentile £400 £281 £309
Median daily rate (50th Percentile) £525 £600 £465
Median % change year-on-year -12.50% +29.03% -15.45%
75th Percentile £540 £784 £681
90th Percentile £586 £791 £750
England median daily rate £500 £500 £550
% change year-on-year - -9.09% +18.92%
Number of hourly rates quoted 0 0 7
10th Percentile - - -
25th Percentile - - £62.50
Median hourly rate - - £65.00
75th Percentile - - £68.13
90th Percentile - - £69.25
England median hourly rate £18.85 £16.23 £19.81
% change year-on-year +16.14% -18.07% +0.74%

All Process and Methodology Skills
West Midlands

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the West Midlands.

Contract vacancies with a requirement for process or methodology skills 1,650 1,566 1,783
As % of all contract IT jobs advertised in the West Midlands 89.58% 82.90% 85.72%
Number of daily rates quoted 1,050 984 1,201
10th Percentile £250 £231 £263
25th Percentile £400 £381 £400
Median daily rate (50th Percentile) £500 £517 £500
Median % change year-on-year -3.29% +3.40% -
75th Percentile £588 £625 £600
90th Percentile £675 £725 £725
England median daily rate £510 £525 £550
% change year-on-year -2.86% -4.55% -
Number of hourly rates quoted 112 39 55
10th Percentile £12.62 £14.70 £15.50
25th Percentile £16.45 £16.38 £21.82
Median hourly rate £23.03 £24.18 £27.50
Median % change year-on-year -4.78% -12.07% +55.19%
75th Percentile £34.16 £35.00 £48.75
90th Percentile £50.00 £53.05 £67.50
England median hourly rate £25.15 £43.00 £44.50
% change year-on-year -41.51% -3.37% +45.90%

Incident Management
Job Vacancy Trend in the West Midlands

Historical trend showing the proportion of contract IT job postings citing Incident Management relative to all contract IT jobs advertised in the West Midlands.

Incident Management job vacancy trend in the West Midlands

Incident Management
Daily Rate Trend in the West Midlands

Contractor daily rate distribution trend for jobs in the West Midlands citing Incident Management.

Contractor daily rate distribution trend for jobs in the West Midlands citing Incident Management

Incident Management
Daily Rate Histogram in the West Midlands

Daily rate distribution for jobs citing Incident Management in the West Midlands over the 6 months to 6 October 2025.

Daily rate histogram for Incident Management in the West Midlands

Incident Management
Hourly Rate Trend in the West Midlands

Contractor hourly rate distribution trend for jobs in the West Midlands citing Incident Management.

Contractor hourly rate distribution trend for jobs in the West Midlands citing Incident Management

Incident Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the West Midlands region over the 6 months to 6 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Shropshire - 13 £539 -
Birmingham -2 11 £425 +21.43% 10
Warwickshire +8 10 £400 -
Incident Management
England

Incident Management
Co-Occurring Skills & Capabilities in the West Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (38.24%) Apache
1 13 (38.24%) WebLogic
2 2 (5.88%) Confluence
2 2 (5.88%) IIS
Applications
1 1 (2.94%) Chatbot
Cloud Services
1 18 (52.94%) AWS
2 13 (38.24%) Azure
2 13 (38.24%) Azure Monitor
3 2 (5.88%) IaaS
4 1 (2.94%) Microsoft Copilot
4 1 (2.94%) Power Platform
Communications & Networking
1 6 (17.65%) Firewall
2 2 (5.88%) DHCP
2 2 (5.88%) DNS
2 2 (5.88%) Ethereal
2 2 (5.88%) Internet
2 2 (5.88%) Network Security
2 2 (5.88%) SD-WAN
2 2 (5.88%) VPN
2 2 (5.88%) Wireless
2 2 (5.88%) Wireshark
3 1 (2.94%) Intrusion Detection
Database & Business Intelligence
1 4 (11.76%) Oracle Reports
2 3 (8.82%) OLTP
3 2 (5.88%) Elasticsearch
3 2 (5.88%) NoSQL
3 2 (5.88%) SQL Server
3 2 (5.88%) Tableau
4 1 (2.94%) MySQL
4 1 (2.94%) Oracle Database
4 1 (2.94%) Power BI
Development Applications
1 2 (5.88%) JIRA
1 2 (5.88%) ScriptRunner
General
1 24 (70.59%) Social Skills
2 5 (14.71%) Public Sector
3 2 (5.88%) Presentation Skills
4 1 (2.94%) Analytical Skills
4 1 (2.94%) Documentation Skills
4 1 (2.94%) Telecoms
Job Titles
1 7 (20.59%) Monitoring Engineer
2 5 (14.71%) Platform Engineer
3 3 (8.82%) Analyst
3 3 (8.82%) Infrastructure Engineer
3 3 (8.82%) Lead
3 3 (8.82%) SOC Manager
3 3 (8.82%) Team Leader
4 2 (5.88%) Monitoring Team Leader
4 2 (5.88%) Oracle Team Leader
4 2 (5.88%) Senior
4 2 (5.88%) Senior Infrastructure Engineer
4 2 (5.88%) Support Analyst
5 1 (2.94%) Incident Manager
5 1 (2.94%) Major Incident Manager
5 1 (2.94%) Senior Data Warehouse Specialist
5 1 (2.94%) Senior Infrastructure Specialist
5 1 (2.94%) Software Analyst
5 1 (2.94%) Software Support Analyst
5 1 (2.94%) Technical Services Manager
5 1 (2.94%) Virtualisation Engineer
Libraries, Frameworks & Software Standards
1 2 (5.88%) .NET
1 2 (5.88%) HTML
1 2 (5.88%) Middleware
1 2 (5.88%) Web Services
Miscellaneous
1 5 (14.71%) Security Operations Centre
2 3 (8.82%) PKI
3 2 (5.88%) Distributed Systems
3 2 (5.88%) Security Posture
4 1 (2.94%) Cyber Defence
4 1 (2.94%) Enterprise Cloud
4 1 (2.94%) IVR
4 1 (2.94%) Legacy Systems
4 1 (2.94%) Management Information System
Operating Systems
1 14 (41.18%) Windows
2 13 (38.24%) Linux
2 13 (38.24%) Unix
Processes & Methodologies
1 20 (58.82%) Service Management
2 18 (52.94%) Incident Response
3 16 (47.06%) Analytics
4 15 (44.12%) Continuous Improvement
5 14 (41.18%) Observability
5 14 (41.18%) Proactive Management
6 13 (38.24%) Business Intelligence
6 13 (38.24%) Full-Stack Development
6 13 (38.24%) Log Analytics
6 13 (38.24%) Performance Monitoring
6 13 (38.24%) Synthetic Monitoring
6 13 (38.24%) Test Strategy
6 13 (38.24%) Visualisation
7 9 (26.47%) ITIL
8 7 (20.59%) Agile
8 7 (20.59%) Process Improvement
9 6 (17.65%) Performance Metrics
9 6 (17.65%) Problem-Solving
10 5 (14.71%) Platform Engineering
10 5 (14.71%) Security Operations
Programming Languages
1 15 (44.12%) SQL
2 3 (8.82%) PowerShell
3 2 (5.88%) C#
3 2 (5.88%) Groovy
3 2 (5.88%) JavaScript
4 1 (2.94%) Perl
4 1 (2.94%) Python
4 1 (2.94%) Shell Script
Qualifications
1 19 (55.88%) Security Cleared
2 14 (41.18%) SC Cleared
3 4 (11.76%) Degree
4 2 (5.88%) CCIE
4 2 (5.88%) CCNP
4 2 (5.88%) Cisco Certification
4 2 (5.88%) CISSP
4 2 (5.88%) ITIL Certification
4 2 (5.88%) Tableau Certification
5 1 (2.94%) BPSS Clearance
5 1 (2.94%) CCIE Routing and Switching
5 1 (2.94%) Computer Science Degree
5 1 (2.94%) CREST Certified
5 1 (2.94%) DV Cleared
5 1 (2.94%) GCIH
5 1 (2.94%) GIAC
Quality Assurance & Compliance
1 7 (20.59%) SLA
2 1 (2.94%) Actionable Recommendations
2 1 (2.94%) QA
System Software
1 2 (5.88%) Active Directory
Systems Management
1 3 (8.82%) QRadar
2 2 (5.88%) Grafana
2 2 (5.88%) Kubernetes
2 2 (5.88%) OpenView
3 1 (2.94%) SysTrack
Vendors
1 18 (52.94%) Oracle
1 18 (52.94%) Splunk
2 14 (41.18%) Cisco
3 13 (38.24%) AppDynamics
3 13 (38.24%) Dynatrace
4 5 (14.71%) Microsoft
5 3 (8.82%) Google
6 2 (5.88%) Atlassian
6 2 (5.88%) Citrix
6 2 (5.88%) F5
6 2 (5.88%) Fortinet
7 1 (2.94%) Automation Anywhere
7 1 (2.94%) Blue Prism
7 1 (2.94%) IBM
7 1 (2.94%) New Relic
7 1 (2.94%) ServiceNow
7 1 (2.94%) UiPath