Customer Journey Mapping
UK > Work from Home
The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Customer Journey Map skills. It covers contract job vacancies from the 6 months leading up to 13 December 2025, with comparisons to the same periods in the previous two years.
| 6 months to 13 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 308 | 303 | 371 |
| Rank change year-on-year | -5 | +68 | +130 |
| Contract jobs citing Customer Journey Map | 10 | 13 | 20 |
| As % of all contract jobs with remote/hybrid work options | 0.098% | 0.11% | 0.11% |
| As % of the Processes & Methodologies category | 0.11% | 0.12% | 0.13% |
| Number of daily rates quoted | 7 | 7 | 6 |
| 10th Percentile | £396 | £390 | £363 |
| 25th Percentile | £415 | £463 | £538 |
| Median daily rate (50th Percentile) | £450 | £520 | £713 |
| Median % change year-on-year | -13.46% | -27.02% | +18.75% |
| 75th Percentile | £519 | £545 | £800 |
| 90th Percentile | £631 | £557 | - |
| UK median daily rate | £488 | £545 | £625 |
| % change year-on-year | -10.55% | -12.80% | +24.38% |
All Process and Methodology Skills
Work from Home
Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 9,282 | 10,741 | 15,802 |
| As % of all contract jobs with a WFH option | 91.14% | 88.53% | 88.84% |
| Number of daily rates quoted | 6,142 | 6,773 | 10,840 |
| 10th Percentile | £325 | £325 | £340 |
| 25th Percentile | £413 | £413 | £425 |
| Median daily rate (50th Percentile) | £513 | £525 | £525 |
| Median % change year-on-year | -2.38% | - | -4.55% |
| 75th Percentile | £619 | £638 | £638 |
| 90th Percentile | £724 | £750 | £738 |
| UK median daily rate | £500 | £525 | £533 |
| % change year-on-year | -4.76% | -1.50% | -3.09% |
| Number of hourly rates quoted | 326 | 222 | 384 |
| 10th Percentile | £15.18 | £17.58 | £19.99 |
| 25th Percentile | £20.25 | £22.50 | £26.25 |
| Median hourly rate | £41.59 | £37.50 | £52.50 |
| Median % change year-on-year | +10.91% | -28.57% | -4.55% |
| 75th Percentile | £65.00 | £65.00 | £70.00 |
| 90th Percentile | £70.00 | £75.00 | £86.50 |
| UK median hourly rate | £25.13 | £33.00 | £42.50 |
| % change year-on-year | -23.86% | -22.35% | +21.43% |
Customer Journey Map
Job Vacancy Trend for Remote/Hybrid Jobs
Historical trend showing the proportion of contract IT job postings citing Customer Journey Map and offering remote or hybrid work options relative to all contract IT jobs advertised.
Customer Journey Map
Daily Rate Trend for Remote/Hybrid Jobs
Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Customer Journey Map.
Customer Journey Map
Daily Rate Histogram for Remote/Hybrid Jobs
Daily rate distribution for jobs with remote/hybrid work options citing Customer Journey Map over the 6 months to 13 December 2025.
Customer Journey Map
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: