Customer Journey Map Jobs with Hybrid/Remote/WFH Options

Customer Journey Mapping
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring Customer Journey Map skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Customer Journey Map over the 6 months leading up to 5 May 2025, comparing them to the same period in the previous two years.

6 months to
5 May 2025
Same period 2024 Same period 2023
Rank 419 543 632
Rank change year-on-year +124 +89 +112
Permanent jobs citing Customer Journey Map 1 42 27
As % of all permanent jobs with a WFH option 0.006% 0.12% 0.064%
As % of the Processes & Methodologies category 0.007% 0.14% 0.066%
Number of salaries quoted 1 4 13
10th Percentile - - £44,800
25th Percentile £77,500 £51,500 £62,500
Median annual salary (50th Percentile) £80,000 £61,500 £67,500
Median % change year-on-year +30.08% -8.89% +12.50%
75th Percentile £82,500 £72,500 £96,250
90th Percentile - - -
UK median annual salary £47,500 £85,000 £65,000
% change year-on-year -44.12% +30.77% +8.33%

All Process and Methodology Skills
Work from Home

Customer Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,384 30,949 40,734
As % of all permanent jobs with a WFH option 93.29% 91.59% 96.11%
Number of salaries quoted 9,737 23,494 28,287
10th Percentile £30,000 £33,750 £37,500
25th Percentile £45,000 £42,500 £47,500
Median annual salary (50th Percentile) £60,000 £57,500 £62,500
Median % change year-on-year +4.35% -8.00% +4.17%
75th Percentile £77,500 £75,000 £82,500
90th Percentile £102,500 £95,000 £100,000
UK median annual salary £57,500 £55,000 £61,500
% change year-on-year +4.55% -10.57% +2.50%

Customer Journey Map
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Customer Journey Map as a proportion of all IT jobs advertised.

Customer Journey Map trend for jobs with Hybrid/Remote/WFH options

Customer Journey Map
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing Customer Journey Map.

Customer Journey Map salary trend for jobs with a WFH option

Customer Journey Map
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 1 (100.00%) Analytical Skills
1 1 (100.00%) Electronics
1 1 (100.00%) Finance
1 1 (100.00%) Manufacturing
1 1 (100.00%) Marketing
1 1 (100.00%) Public Sector
1 1 (100.00%) Social Skills
1 1 (100.00%) Telecoms
Job Titles
1 1 (100.00%) Designer
1 1 (100.00%) Service Designer
Processes & Methodologies
1 1 (100.00%) Agile
1 1 (100.00%) Business Intelligence
1 1 (100.00%) Digital Marketing
1 1 (100.00%) Journey Map
1 1 (100.00%) Problem-Solving
1 1 (100.00%) Programme Management
1 1 (100.00%) Service Design
1 1 (100.00%) Usability Testing
1 1 (100.00%) User Research
1 1 (100.00%) User-Centered Design (UCD)
1 1 (100.00%) Workshop Facilitation
Qualifications
1 1 (100.00%) DV Cleared
1 1 (100.00%) Security Cleared
Vendors
1 1 (100.00%) SAP