Service Desk Support
UK > Work from Home
The median Service Desk Support daily rate in Work from Home is £150 according to job vacancies posted during the 6 months to 4 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 4 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 327 | 447 | 574 |
| Rank change year-on-year | +120 | +127 | -121 |
| Contract jobs requiring a Service Desk Support | 10 | 20 | 51 |
| As % of all contract jobs with a WFH option | 0.066% | 0.078% | 0.11% |
| As % of the Job Titles category | 0.071% | 0.082% | 0.12% |
| Number of daily rates quoted | 9 | 10 | 31 |
| 10th Percentile | £115 | £137 | £135 |
| 25th Percentile | - | £149 | £150 |
| Median daily rate (50th Percentile) | £150 | £188 | £160 |
| Median % change year-on-year | -20.00% | +17.19% | -1.54% |
| 75th Percentile | £180 | £212 | £191 |
| 90th Percentile | £214 | £282 | £238 |
| UK median daily rate | £190 | £190 | £155 |
| % change year-on-year | - | +22.62% | +3.30% |
| Number of hourly rates quoted | 0 | 0 | 3 |
| 10th Percentile | - | - | £14.00 |
| 25th Percentile | - | - | £14.38 |
| Median hourly rate | - | - | £15.00 |
| 75th Percentile | - | - | £17.01 |
| 90th Percentile | - | - | £18.06 |
| UK median hourly rate | £20.00 | £20.42 | £20.00 |
| % change year-on-year | -2.06% | +2.10% | +60.00% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 14,162 | 24,375 | 42,692 |
| % of contract IT jobs with a recognized job title | 93.48% | 95.31% | 95.75% |
| Number of daily rates quoted | 9,491 | 17,215 | 30,853 |
| 10th Percentile | £325 | £358 | £356 |
| 25th Percentile | £425 | £443 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £713 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +10.53% |
| Number of hourly rates quoted | 575 | 559 | 603 |
| 10th Percentile | £14.33 | £17.97 | £13.25 |
| 25th Percentile | £23.29 | £25.75 | £18.75 |
| Median hourly rate | £43.00 | £55.00 | £35.00 |
| Median % change year-on-year | -21.82% | +57.14% | +41.60% |
| 75th Percentile | £62.75 | £68.75 | £55.00 |
| 90th Percentile | £75.25 | £80.25 | £66.00 |
| UK median hourly rate | £36.50 | £45.00 | £23.81 |
| % change year-on-year | -18.89% | +89.04% | +5.80% |
Service Desk Support
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured Service Desk Support in the job title as a proportion of all IT jobs advertised.
Service Desk Support
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing Service Desk Support.
Service Desk Support
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing Service Desk Support.
Service Desk Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 4 May 2024, Service Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Desk Support in the job title.
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Service Desk Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: