26 to 50 of 52 1st Line Support Jobs in England

1st Line IT Support Tamworth (5 days on-site) £26,000 - £30,000 + Training + Progression + Benefits Are you a customer-focused IT professional looking to develop your career in a fast-paced support environment where you will be the first … make a real impact on user experience? This is a great opportunity to join a growing IT team where you will provide front-line support to end users, handling a wide range of service requests via phone, email and ticketing systems. You will be responsible ...

Following a promotion, we are recruiting for a proactive and customer focused 1st Line Support Engineer to join our Service Desk team supporting the delivery of our On Demand Service Desk offering. This innovative service is designed to provide comprehensive IT support, combining … Quays office from Monday to Wednesday and the flexibility of working from home on Thursdays and Fridays. Day to day responsibilities: Respond to first-line support queries via telephone and the Service Desk ticketing system, ensuring prompt and effective issue resolution. Diagnose, troubleshoot, and resolve ...

Line Support/Helpdesk & Test Analyst … depending on experience + Flexible Benefits - Full time on Site in Borehamwood Permanent role NO Sponsorship is given for this role. Are you a 1st Line Support/Helpdesk and Test Analyst who enjoys working with business users? Is working in a small, focused ...

First Line Support Agent Location: Birmingham - B37 7YQ (100% onsite) Pay: £14.80 per hour Clearance: BPSS & SC required Working Pattern: 12 hour shift rotation 07:00-19:00 Monday to Sunday, including bank holidays. Working an average of 37.5 hours per week based on the following … client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while ...

First Line Technical Support Advisor West Hull £13.45 per hour | 4 on/4 off Shift Pattern | Average 40 Hours Per Week An exciting opportunity has arisen for a First Line Technical Support Advisor to join a growing and customer-focused telecommunications … desire to build a career within the telecoms and IT sector. You will be the first point of contact for customers requiring technical support, providing professional assistance and ensuring issues are resolved efficiently. Working on a 4 on, 4 off shift pattern , you'll join a busy support ...

First Line Technical Support Advisor West Hull £13.45 per hour | 4 on/4 off Shift Pattern | Average 40 Hours Per Week An exciting opportunity has arisen for a First Line Technical Support Advisor to join a growing and customer-focused telecommunications … desire to build a career within the telecoms and IT sector. You will be the first point of contact for customers requiring technical support, providing professional assistance and ensuring issues are resolved efficiently. Working on a 4 on, 4 off shift pattern , you'll join a busy support ...

Title: 1st Line Support Engineer Location : Office based - Brighton Job Type: Permanent, Full-Time Reports to: Helpdesk Manager About Trident AtTrident,wemakeITasourceofstrength,helpingorganisationsthrivesotheycanbettersupportthepeoplewhorelyonthemeveryday click apply for full job details ...

primarily remote position , with occasional travel to Oxford and Guildford , working within a structured Level 0, Level 1 and Level 2 support environment . The Level 1 team manages the majority of incoming technical support requests, providing assistance to end users across a broad range … Alongside technical ability, we highly value attitude, collaboration, problem-solving and excellent customer service . What You'll Be Doing Provide remote IT support to end users via phone and remote support tools Troubleshoot Windows, Microsoft 365, hardware, printers and basic networking issues Log, manage ...

First Line Network Support Engineer is responsible for providing initial technical support and troubleshooting for network-related issues. They act as the first point of contact for customers or internal teams experiencing network problems, diagnosing and resolving issues where possible, or escalating more complex … problems to higher-level engineers. Position Title: First Line Network Support Engineer Key Responsibilities: Provide first-line technical support for network-related issues via phone, email, or chat. Troubleshoot and diagnose common network problems (e.g., connectivity issues, slow performance, device configuration). ...

people-focused business that invests in career development, wellbeing and creating opportunities for our colleagues to grow. Alongside a competitive benefits package, we support professional development, community volunteering, wellbeing initiatives and employee recognition throughout the year. We are committed to creating an inclusive workplace where everyone feels valued … helping people succeed, whether they are taking the next step in their career or returning to work after a break. JOB DETAILS As a 1st Line Helpdesk Technician , you will be the first point of contact for customers needing support with IT, hardware, software ...

Support Analyst | Hybrid | £25,500 About the Role We're recruiting a First Line IT Support Engineer for small, friendly, collaborative, and social IT team. You'll be the first point of contact for IT issues, managing incoming tickets, troubleshooting hardware/software problems … escalating complex cases to senior engineers. This role provides a strong foundation for progression into 2nd line, networking, or cloud roles. You'll work in a supportive environment where team lunches, knowledge sharing, and celebrating wins are part of the culture, making it ideal for someone who enjoys ...

Service Desk Engineer 1 st Line Salary:? Up to £29,000 per annum Location: South Tyneside My client, based in South Tyneside, is My client is a rapidly growing ITbusiness, who provide a managed service solution to organisations across the UK. Due to their continued growth, they … seeking a Service Desk Engineer (1 st Line), to join their already well established Service Desk team. The Role Act as the first line of support for IT issues via phone, email, and ticketing systems. Remotely troubleshoot hardware, software, and network problems, escalating when ...

Opportunity: An established and successful business is looking for a proactive and detail-oriented IT Support Technician to join its internal IT team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and is keen to develop their technical skills while providing … high-quality support service across the organisation What you'll do: Interesting projects: Contribute to initiatives that improve the way IT services are delivered across the business. Career development: Gain exposure to modern cloud technologies, with ongoing training, support and mentoring. Collaborative culture: Join a supportive ...

Role: First Line Support Type: Contract (3 Months with potential extension) Location: Norwich, UK Working Model: Onsite Duties: To maintain and increase customer productivity by providing first line customer focused information and advice, solving technical incidents and problems. This is an urgent vacancy with ...

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technical issues are triaged, qualified, and routed swiftly to the right team members. Beyond dispatching, you will be a hands-on contributor—handling first-line technical requests like password resets, assisting with warehouse hardware repairs and rollouts, and maintaining meticulous asset and storage management. If you thrive … with speed and efficiency. · Ticket Qualification: Review, categorize, and prioritize incoming requests, gathering missing details before assigning them to the wider IT team. · First-Line Support: Directly resolve quick-hit requests, specifically executing password resets across various internal and external systems. Hardware & On-Site Support ...

client based in Weybridge have an urgent requirement for an IT Support Engineer to join on a 12 month rolling contract basis. Please note this is a Part Time role working onsite 4hrs per day Monday-Friday,. REQUIRED SKILLS: - - Active Directory - Password resets, adding new users - Windows … imaging, troubleshooting, hardware break/fix - Basic network and server support - Excellent communication skills Please send across your most recent CV in application to this role. ...