1,276 to 1,300 of 1,803 CRM Jobs in London

Enterprise Business Development Representative (UK Markets)

Location
Greater London, England, United Kingdom
Whitespace Account Strategy: Identify and map whitespace accounts to uncover untapped revenue opportunities and expand coverage across target markets Maintain accuracy and cleanliness in CRM and multi-thread new opportunities in support of the Account Executive teams. Who you are: Outbound Sales Track Record: 1+ years in outbound sales (preferably … proven history of hitting or exceeding pipeline targets. Enterprise Prospecting: Skilled at mapping accounts and navigating complex corporate structures to reach key decision-makers. CRM Discipline: Proficient in preferably Salesforce or other CRM system with a strong commitment to clean data and pipeline logging. Sales Intelligence Tools: Experience using platforms ...

Manager, Customer Strategy

Location
Greater London, England, United Kingdom
Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more … Leader" by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more ...

Customer Success Manager, Senior Manager - FinTech/ Regulated Markets

Location
Greater London, England, United Kingdom
Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing … including pipeline management, forecasting, case management, and omni-channel service delivery. Understanding of how enterprise sales and service teams operate and derive value from CRM platforms. Experience guiding customers through Sales and Service adoption, optimization, and expansion. Preferred Requirements +2 years in the Salesforce Ecosystem. Salesforce product certifications ...

Customer Insight Analyst

Hiring Organisation
GOAT & Partners Ltd
Location
City of London, London, United Kingdom
impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback … schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player ...

Senior Software Engineer – Customer Support

Location
Greater London, England, United Kingdom
customer use cases Create and maintain knowledge base articles for internal and external audiences Deliver hotfixes, patches, and upgrade support Follow and improve CRM processes to manage customer requests efficiently Participate in an on-call rotation to support critical customer needs Requirements Previous experience in application development, support, or sustaining … Qualifications Eligibility for SC Clearance British Passport Industry Keywords Customer Support Sustaining Engineering Go-Live Support Knowledge Base Articles Tools & Technologies Microsoft Stack Azure CRM Tools #J-18808-Ljbffr ...

Senior Genesys Consultant

Location
Greater London, England, United Kingdom
high skilled team that deploys and maintains Genesys IVR’s, reporting, and omni-channel solutions, as well as Call Recording, Workforce Management Solutions, and CRM systems from other leading software manufacturers. The Job Work with the team to design and build: Deployment of multi-country projects based on Genesys Cloud … with CRM solutions such as Dynamics, etc... Integrate with Call Recording, Workforce Management Solutions and CRM systems from other leading software manufacturers. Flow design with Architect Integration with third-party systems using web services Report generation (real time and historic) Creation and modification of scripts with Genesys Cloud Skills Knowledge ...

Lab Product Owner - Relationship Management

Location
Greater London, England, United Kingdom
bring together people, processes, data and technology to drive meaningful change at scale.You'll play a central role in the evolution of customer relationship management capabilities, ensuring that innovation, data-driven decision making and emerging AI technologies are applied responsibly to improve colleague and customer experiences.**What … accountability for defining vision, strategy, roadmap and outcomes.* Experience leading large-scale business transformation or platform delivery within a regulated environment.* Expertise in customer relationship management, customer servicing and customer journey transformation.* Ability to build effective relationships and influence senior stakeholders across business and technology functions.* Experience leading multidisciplinary teams ...

Lab Product Owner - Relationship Management

Location
City Of London, England, United Kingdom
bring together people, processes, data and technology to drive meaningful change at scale. You'll play a central role in the evolution of customer relationship management capabilities, ensuring that innovation, data-driven decision making and emerging AI technologies are applied responsibly to improve colleague and customer experiences. What … accountability for defining vision, strategy, roadmap and outcomes. Experience leading large-scale business transformation or platform delivery within a regulated environment. Expertise in customer relationship management, customer servicing and customer journey transformation. Ability to build effective relationships and influence senior stakeholders across business and technology functions. Experience leading multidisciplinary teams ...

Head of Data & Analytics

Location
Greater London, England, United Kingdom
data supports growth, performance and client experience. You’ll shape the data platform, strengthen governance and data quality, and improve reporting, automation and CRM capability across the organisation. Working closely with Partners and senior leaders, you’ll translate complex analysis into commercially relevant insight and influence wider technology decisions. … commercial opportunities Lead reporting and visualisation across Power BI, Excel and related tools Drive automation using Power Automate, Power Apps and SharePoint Shape CRM governance, integration, development and workflow optimisation Benefits and Perks The firm offers a flexible, people-focused environment where senior specialists can influence meaningful change and take ...

Corporate Development Associate

Location
Greater London, England, United Kingdom
opportunities against strategic and financial criteria, including company life‐cycle stage, product fit and ownership dynamics. Manage a disciplined pipeline in Salesforce or similar CRM; log outreach activities, track deal stages, forecast pipeline health and prepare reports for senior management. Organize management meetings, site visits and prospecting trips; coordinate … literacy and analytical ability: ability to interpret financial statements and discuss basic valuation drivers is an asset. Organizational discipline: strong planning and prioritization; meticulous CRM hygiene; ability to manage multiple parallel opportunities. Self‐starter with integrity: proactive, resourceful and able to work independently; high E.Q. Tools: comfortable using CRM systems ...

Enterprise Account Manager (London)

Location
Greater London, England, United Kingdom
renewal processes with a focus on expansion and long-term partnership development Maintain accurate customer health scores and renewal forecasting data in Replit's CRM (Hubspot) Gather and communicate valuable customer feedback, championing their interests within Replit Optimize customers' use of the Replit platform through ongoing training, support, and strategic … track record of meeting or exceeding renewal and expansion revenue targets Experience managing customer relationships from onboarding through renewal and expansion Proficiency in using CRM systems and customer success tools (e.g., Hubspot) Ability to quickly learn and articulate the value of new technologies to diverse customer segments Strong problem-solving ...

Business Development Manager

Location
Greater London, England, United Kingdom
protect commercial quality. Maintain an accurate, current pipeline forecast and use evidence to focus time on the opportunities most likely to convert. Keep CRM complete and up to date, ensuring all accounts, contacts, activity, next steps, close dates and decision criteria are captured consistently. Collaborate with Account Management, Customer Success … Commercially curious, organised and resilient, with strong time management and the confidence to lead outbound activity, follow up consistently and close cleanly. Comfortable using CRM systems, and committed to accurate data, clear next steps and disciplined pipeline management. Wine trade knowledge is desirable; genuine interest in fine wine, trading models ...

Head of Paid Media

Hiring Organisation
Tribal Recruitment - The UK's Leading Digital & R2R Recruiters
Location
City of London, London, United Kingdom
content activation best practice. Audience Targeting & Segmentation Develop sophisticated audience strategies and segmentation approaches for different customer and prospect groups. Use platform, analytics and CRM data to improve targeting, personalisation and campaign performance. Apply insights from tools including Google Analytics/GA4, Meta audience tools, LinkedIn Campaign Manager and relevant … CRM platforms. Innovation & Market Development Stay informed about changes in digital media, social platforms, AI, measurement, privacy and advertising technology. Identify and test emerging channels, tools and approaches that could improve client performance. Help develop the agency's performance media proposition, processes and capabilities as the function grows. Key Skills ...

Senior Data Engineer

Location
Greater London, England, United Kingdom
platforms will be considered. Customer Data & Retail Context Experience within retail or e-commerce would be advantageous, particularly exposure to customer data environments, MarTech, CRM or digital customer journeys. Experience with any of the following would also be beneficial: Customer 360 Customer Data Platforms Identity resolution Reverse ETL MarTech/… CRM integrations Data monetisation Analytics enablement High-throughput or low-latency data systems Customer data governance and privacy These areas are not essential , provided you have strong core Data Engineering and software engineering experience. The Team You will join an established Customer Data engineering squad of around eight engineers, working ...

Global Head of Client Group Technology

Location
Greater London, England, United Kingdom
momentum in a fast-moving, vendor-rich environment. You are equally effective coaching teams, managing governance and navigating senior stakeholder relationships. You understand that CRM and content enablement platforms in asset management sit at the intersection of commercial, regulatory and operational priorities, and you bring enough domain awareness to ensure … Financial Services Cloud) and the Seismic Enablement Cloud for sales content management, personalisation and distribution. The team delivers across a portfolio that includes CRM continuous improvement, data enablement (first-party data capture, upstream and downstream integration), sales content enablement, RFP and DDQ AI enablement, and digital distribution, spanning both Public ...

Project Manager - Client Onboarding

Location
Greater London, England, United Kingdom
build, configuration of the Expian core, enhancements to it, customisations for the client’s operating model, and integrations with the systems around it — payments, CRM, access control, finance, e‐commerce, and whatever else lives in the client’s digital infrastructure. You will not deliver any of this alone: your … credibly — REST APIs, webhooks, authentication, data flows, and environment management. Integration delivery: coordinate integrations between Expian and the client’s digital estate — payment providers, CRM, access control, finance systems, e‐commerce fronts — across Expian engineers, client IT teams, and third parties. Requirements to solution: translate client requirements into clear, testable ...

New Business Sales Manager

Location
Greater London, England, United Kingdom
opportunities, improve conversion rates and optimise performance Own territory planning and account allocation Embed best practice sales methodologies across the team Maintain accurate forecasting, CRM hygiene and pipeline management within HubSpot Work closely with Marketing, Customer Success and Product to maximise commercial opportunities and share customer feedback Lead by example … Skills Motivational Leadership Coaching Communication Organizational Skills Adaptability Industry Keywords SaaS Sales Insights Commercial Opportunities Best Practice Sales Methodologies Charity Technology Tools & Technologies HubSpot CRM #J-18808-Ljbffr ...

Chanel Client Data Manager

Location
City Of London, England, United Kingdom
development, reporting and data quality analysis, combined with a strong analytical mindset and the ability to translate data into insights. Strong knowledge of CRM, customer data platforms and client journeys. Experience managing complex cross-functional projects and transformation programmes in an international environment. Proven ability to work across Business … stewardship practices and analytics solutions is highly desirable. Key Skills & Competencies Client Data Management & Governance Data Stewardship & Data Quality Management Master Data Management (MDM) CRM & Customer Experience Client Data Analytics & Insights Analytical Thinking & Data-Driven Decision Making Data Privacy & Compliance Business Analysis & Requirements Management Project & Programme Management Stakeholder Management & Influencing ...

Oracle CX Architect R2L

Location
City Of London, England, United Kingdom
capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third-party applications. Support solution design for customer data platform, behaviour intelligence, campaign management, marketing automation, and customer loyalty/engagement … reporting capabilities, OTBI, data models, and integration with enterprise analytics platforms where applicable. Define integration architecture across Oracle CX Cloud and external systems including CRM, ERP, billing, identity platforms, third-party applications, and legacy platforms. Design and review integrations. Ensure data flow consistency, security, scalability, and performance across integrated applications. ...

Sr. Account Executive (EMEA Law Firms)

Location
Greater London, England, United Kingdom
deal is real Navigating procurement, security review, and contract negotiation at the largest, most complex firms in your territory Maintaining forecast accuracy and CRM hygiene Achieving and exceeding a $1.5M to $2M annual net new bookings target Acting as a senior voice on territory strategy and go to market approach … enterprise level Experience building ROI driven, board-ready business cases Ability to run long, multi-threaded sales cycles without losing momentum Forecasting discipline and CRM management experience Fluency in English; additional European language skills are a plus Bachelor's degree preferred or equivalent professional experience Bonus Points If I Have... ...

Oracle CX Architect R2L

Hiring Organisation
Tata Consultancy Services
Location
City of London, London, United Kingdom
capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third-party applications. Support solution design for customer data platform, behaviour intelligence, campaign management, marketing automation, and customer loyalty/engagement … reporting capabilities, OTBI, data models, and integration with enterprise analytics platforms where applicable. Define integration architecture across Oracle CX Cloud and external systems including CRM, ERP, billing, identity platforms, third-party applications, and legacy platforms. Design and review integrations. Ensure data flow consistency, security, scalability, and performance across integrated applications. ...

Lead Client Success Manager - B2B SaaS Fintech

Location
Greater London, England, United Kingdom
Ensure clients achieve time-to-value, complete activation milestones, and establish healthy adoption patterns Manage a portfolio of accounts with structured governance, regular reviews, CRM notes, management reporting, sentiment tracking, risk assessment, and long-term planning Assess platform utilisation, identify risks to GRR, and drive corrective action Develop expertise … Client Relationship Management Strategic Planning Collaboration Problem Solving Communication Industry Keywords Wealth Management Asset Management Financial Services Consulting Investment Operations Family Offices Tools & Technologies CRM Software AI-Driven Tools Data Structures Onboarding Frameworks Health Scoring Systems #J-18808-Ljbffr ...

Solutions Architect, CustomerLake

Location
Greater London, England, United Kingdom
Braze, or similar), including implementation, identity resolution, audience activation, and migration strategies. Strong understanding of the customer data landscape: first‐party data (web, app, CRM, POS), third‐party and enrichment data, identity graphs, consent and privacy signals, and martech/adtech destinations (ad platforms, email/SMS, CRM, and analytics ...

Commercial Operations Director

Location
Greater London, England, United Kingdom
commercial decisions and clearly articulate their financial impact. Revenue Operations & Systems Deep understanding of quote-to-cash and order-to-cash processes. Proficient in CRM, CPQ, billing, subscription management, and renewals platforms. Focused on process optimisation, automation, data integrity, and operational efficiency. Customer-Centric Retention Mindset Balances commercial objectives with … complex renewals and commercial terms Experience owning renewals, pricing/deal desk, and/or order-to-cash at scale Strong systems fluency (CRM, CPQ, billing/subscription platforms) and commercial modelling Experience leading and scaling teams in a mid-size (~€40m ARR) SaaS environment Commercially astute, numerate, and customer ...

Key Account Manager, UK

Location
City of Westminster, England, United Kingdom
business functions. Collaborate closely with marketing, product, and customer support teams to ensure seamless delivery and maximum client value. Track performance and pipeline through CRM tools, maintaining accurate forecasting and data-driven decision-making. Stay informed on market trends and competitive activity to proactively position Monotype's solutions and identify … Familiarity with AI‐powered sales tools (e.g., prospecting, forecasting) and an interest in applying AI to improve sales performance and customer engagement. Understanding of CRM technology required, experience with Salesforce is preferred. Ability to travel domestically up to 25% annually. Named "One of the Most Innovative Companies in Design ...