process maps, user stories, use cases, business rules and acceptance criteria. Supporting Microsoft Dynamics 365 requirements across areas such as CRM, Customer Engagement, Membership, Student Management, Business Central and/or Finance & Operations. Working with IT teams, developers, architects and suppliers on system configuration and enhancements. Supporting integrations between Dynamics … ideally have: 5+ years' experience as a Technical Business Analyst or Business Systems Analyst. Strong experience working with Microsoft Dynamics 365. Experience across Dynamics CRM, Customer Engagement, Business Central, Finance & Operations or related modules. Experience working with LMS platforms such as Moodle, Canvas, Blackboard, Brightspace or TalentLMS. Strong business process ...