26 to 50 of 194 Case Management Jobs in England

clients. We are seeking an experienced ShareDo Architect to join our Legal Technology and Delivery function and lead the design and implementation of enterprise case management and workflow automation solutions. This is a senior client-facing consulting role responsible for leading solution architecture, technical design, and implementation strategy … across complex ShareDo engagements. The successful candidate will combine deep ShareDo expertise with strong stakeholder management and consulting capabilities, ensuring client solutions are scalable, maintainable, and aligned with business objectives. Responsibilities: Solution Architecture & Design Lead discovery workshops with business and technical stakeholders to gather, analyse, and validate requirements. Translate ...

closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services.This is not a hands-on configuration or development role. Instead, you will … operations, the employee lifecycle and how HR services are delivered across an organisation.Knowledge of ServiceNow HRSD, including core capabilities such as HR case management, employee service centre, HR knowledge management, the HR service catalogue, employee journeys, workbooks and flows.Familiarity with the sales to delivery journey, including ...

firm's network, infrastructure, and hybrid server environment. Oversee IT budgets, forecasting, and cost management. Lead disaster recovery, business continuity, backup, and risk management processes. Implement and maintain effective cyber security, network security, and data protection measures. Maintain the firm's Cyber Essentials Plus (CE+) accreditation. Provide and oversee … operational support. Experience within a legal or professional services environment would be highly advantageous, as would experience with the Partner for Windows (P4W) case management system. You must also have proven experience managing and preparing organisations for Cyber Essentials and Cyber Essentials Plus (CE+) audits . Essential Experience ...

seeking a Senior Product Designer to join our Clio Operate team in the UK. Clio Operate is our enterprise-grade practice and matter management platform, built to help law firms plan, manage, and deliver complex legal work with precision and confidence. As the cornerstone of Clio's Enterprise division … team does:Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviors and needs of our users. They act as user experience champions as we work ...

lives of legal professionals while increasing access to justice.Summary:What our team does:Clio Operate (Formerly Sharedo), is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can build … matter management capability that works for each legal department's unique needs, enabling them to manage more work with the same resources, improve profitability, and deliver a market-leading client experience. As part of Clio's enterprise portfolio, we operate at the intersection of legal technology, digital transformation ...

server infrastructure Ensure IT systems meet current and future business requirements Manage IT budgets, forecasting, and cost-efficiency across the function Lead IT risk management, disaster recovery, and backup processes Implement and maintain network, data, and communications security Maintain Cyber Essentials Plus (CE+) accreditation Provide second and third-line … Microsoft 365 environments Oversee reporting and data insights (including audit logs, SQL, Excel, and Power BI) Maintain and enhance the firm's Practice Management System (PMS), including workflows, forms, and documentation Manage telephony systems (3CX) and mobile communication platforms Lead, mentor, and support two members of the IT team ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Description The role The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside the initial ...

sources into a SIEM Ability to define and develop threat-led detection use cases, playbooks and automation content Experience integrating SIEM platforms with identity management, vulnerability management, asset management, threat intelligence and case management systems Strong knowledge of Azure and/or AWS security controls ...

Main purpose of Job: In this role, you will be responsible for developing and configuring user-centred digital services - particularly the content management system (Jadu) and associated integrations. You will ensure that the website remains accessible, user-friendly, and functionally up-to-date. You'll work closely with service … package to design, build, test, and implement accessible, online forms that meet the needs of multiple departments. Work to integrate forms with the CXM (Case Management System) to improve user experience and Customer Services visibility of cases. Connect back-office systems using APIs, integrations, webhooks and similar methods ...

Solutions Awards: SAP Pinnacle Awards 2024 | Top Employer Award 2024 Your Background/Skills: Employee Relations, UK Employment Law, HR Advisory, Manager Coaching, Complex Case Management, Redundancy, TUPE, Employment Law, Stakeholder Management Who We Are Join our award-winning team at NTT DATA Business Solutions Group … independently manage a varied portfolio of Employee Relations matters, from day-to-day cases through to complex and sensitive situations, ensuring every case is handled fairly, consistently and in line with UK employment law and company policy. Key Responsibilities Employee Relations Case Management • Independently manage a portfolio ...

impact of AI on how development team’s work. You’ll oversee a team of 10 Systems Developers at Fletchers, who own the Proclaim case management estate and the systems that surround it, and a team of 5 Salesforce Developers at Blume. This is not a hands … application delivery lifecycle across both teams, from how work is sized and prioritised, tested, released, and supported. Sprint discipline, release management, change control processes, CI/CD pipeline governance, and environment management are all core to this role. You will work closely with the Technical Delivery Manager ...

backlog items, validate deliveries through testing, and enable users through training and documentation. The ideal candidate has practical CRM experience across Sales, Marketing and Case/Service modules, strong communication skills, and the ability to manage multiple priorities across time zones.We will count on you to:Partner with business … validate business requirements, user stories, and acceptance criteria.Translate business needs into functional designs and process flows for Dynamics 365 (Sales, Marketing, Customer Service/Case Management) and related integrations.Facilitate grooming and prioritisation sessions with Product Owners, Business SMEs, and Development/Integration teams.Create and maintain functional specifications, process ...

Solutions Awards: SAP Pinnacle Awards 2024 Top Employer Award 2024 Your Background/Skills: Employee Relations, UK Employment Law, HR Advisory, Manager Coaching, Complex Case Management, Redundancy, TUPE, Employment Law, Stakeholder Management Who We Are Join our award-winning team a t NTT DATA Business Solutions Group … independently manage a varied portfolio of Employee Relations matters, from day-to-day cases through to complex and sensitive situations, ensuring every case is handled fairly, consistently and in line with UK employment law and company policy. This is a genuinely hands-on role where you'll own cases ...

senior Investments business owner for Artificial Intelligence (AI) — identifying where AI can improve investment outcomes, investment decision-making, and workflows across research, portfolio management, trading, investment oversight, client portfolio management, and investment operations. The role will help shape the future investment process by identifying how AI can become … sustainable competitive advantage across research, portfolio construction, risk management, trading, and client outcomes. Location: Boston, Bangalore or LondonPurpose: The Head of AI Capability and Adoption - Investments will define and steward the use of AI across the investment lifecycle. This role partners with investment teams to identify where ...

planning, documenting technical requirements, designing, developing, and testing all software systems and applications for the firm. Works closely with architects, product managers, project management, and end‐users in the development and enhancement of existing software systems and applications, proposing and recommending solutions that solve complex business problems. About … Role We are seeking a highly motivated senior level Appian Developer to join our technology team and build scalable, enterprise‐grade workflow and case management solutions on the Appian platform. This role requires strong hands‐on development expertise, integration experience, and the ability to collaborate closely with business ...

planning, documenting technical requirements, designing, developing, and testing all software systems and applications for the firm. Works closely with architects, product managers, project management, and end-users in the development and enhancement of existing software systems and applications, proposing and recommending solutions that solve complex business problems. About … RoleWe are seeking a highly motivated senior level Appian Developer to join our technology team and build scalable, enterprise-grade workflow and case management solutions on the Appian platform. This role requires strong hands-on development expertise, integration experience, and the ability to collaborate closely with business ...

Trainer will have: Good knowledge of Microsoft 365 Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, MatterSphere, iManage etc would be a bonus This role involves developing and delivering training programs to enhance staff skills and understanding … training programs. From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include: M365 Practice/Case Management systems Time recording systems: Intapp Time Digital dictation: BigHand Document management system: iManage The role: Providing effective IT Training courses ...

verification flows, dynamic Customer Risk Rating frameworks, ongoing due diligence and periodic review processes and trigger-based reviews and event-driven risk reassessments.Stakeholder management Partner with first line and second line operational and compliance teams to ensure controls are effective, explainable, audit-ready.Collaborate with operations teams to optimise case management, to review workflows, and tooling. Delivery & executionTranslate regulatory requirements into clear product requirements.Partner with Data teams on: Risk scoring methodologies, data enrichment strategies and monitoring of customer risk over time.Work closely with Engineering on: Customer data models and entity resolution and workflow orchestration and decisioning systems.What ...

Engineering, technology teams and third-party partners to strengthen monitoring, detection and incident response across the business.You'll own the end-to-end incident management lifecycle, coordinating responses to security incidents, driving investigations, facilitating lessons learned and ensuring improvement actions are delivered. Alongside this, you'll configure and optimise … SIEM, threat protection and case management platforms, developing new detection rules, alerts and automation to improve our ability to identify and respond to emerging threats.You'll build and maintain operational playbooks and runbooks, helping establish consistent ways of working across internal teams and managed service providers. ...

Responsibilities Design and develop enterprise-scale applications using Pega Platform . Work with Lead System Architects to define solution architecture and technical designs. Build case management, workflow, integrations and UI components using Pega best practices. Work closely with business and technical stakeholders to understand requirements. Develop reusable assets … standards. Essential Skills & Experience Strong hands-on experience delivering applications using Pega Platform . Pega Certified Senior System Architect (CSSA) - essential. Strong experience across Case Management, Data Modelling, Decisioning and Integrations . Strong understanding of Pega Constellation and modern UX approaches. Experience with REST APIs, web services ...

Operational Resilience -Auditability -Data Protection Business Process Validation Validate end-to-end implementation of banking processes including: -Customer onboarding -Account servicing -Payments -Customer lifecycle management -Case management Identify opportunities to improve operational efficiency. Agile Delivery Support Participate in Sprint Planning, Backlog Refinement and Solution Design Reviews. Support … Product Owners, Architects and Engineering Leads throughout implementation. Help remove business-related blockers and accelerate decision making. Stakeholder Management Provide trusted advice to client stakeholders and programme leadership. Assess functional trade-offs and implementation impacts. Support governance forums and executive decision making. User Acceptance Testing Review business test scenarios. ...

data protection, and accessibility standards. Design and implement integrations with internal and third-party systems. Drive DevOps, CI/CD, code quality, and release management practices. Support architectural decisions and contribute to solution design workshops. Technical Design & Development Lead technical delivery of Salesforce solutions across Sales Cloud, Service Cloud … models. Configure sharing rules, role hierarchies, and external user access. Develop branded digital experiences compliant with HMRC standards. Service Cloud Implementation Configure and customize: Case Management Omni-Channel Knowledge Base Entitlements Service Console Escalation Processes Implement workflow automation and service efficiency improvements. Sales Cloud Implementation Develop solutions supporting ...

company's IT infrastructure. Candidates must have a minimum of two years' experience working within a similar role. Any experience working with Proclaim case management system will be a distinct advantage. The role's main focus will be to ensure the smooth running of the company … capability to deal firmly with external support contractors to ensure levels of service are attained at all times. Excellent organisation and time management skills . Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of the firm's systems to deliver. ...

this role, your responsibilities will include: - Managing own and team inboxes, processing emails and post (mainly electronic but some hard copy), updating our case management system and acknowledging receipt, where appropriate. - Accurate and daily maintenance of case management system, including following workflows and generating standard correspondence ...

interpret complex statistical and operational data to support the Community Safety Business Unit Compile reports and provide operational insights to assist effective team management and service delivery Identify trends and patterns from historical and incoming data to support case management and performance monitoring Prepare briefing packages … Desirable experience includes: Experience working within a multi-agency or public sector environment Knowledge of community safety or related services Experience using databases and case management systems Any Specialist requirements (vetting etc.) Successful applicants will be subject to vetting checks Candidates must comply with data protection and information ...