101 to 125 of 285 Case Management Jobs in England

lives of legal professionals while increasing access to justice. What your team does The Clio operate team builds and maintains an innovative work and case management platform used across legal, energy, telecoms, and property management sectors. Our team works on a wide variety of challenges - from large … scale data management to real-time business workflows - and thrives on collaboration and continuous learning. Who you are You are an experienced engineer who enjoys solving complex problems and delivering high-quality software. You value collaboration, curiosity, and learning as much as coding. You understand the importance of clean ...

DevExpress. Experience with Test Driven Development (TDD). Knowledge of Azure AI Services or Microsoft AI technologies. Experience working within digital forensics, investigations or case management environments. b) Behaviours Delivers high-quality software with attention to detail. Curious about emerging technologies and actively explores opportunities to improve software ...

Support and troubleshoot: Gmail Google Meet Google Drive Google Chat Google Docs, Sheets, and Slides Manage and update tickets through ITSM platforms and incident management processes. Escalate and identify technical or process gaps where required. Support Google case management activities and vendor engagements. Assist with reporting … service monitoring activities. Work closely with infrastructure, service management, and support teams to improve user experience and service delivery. Essential Skills & Experience Advanced knowledge of Google Workspace Administration. Strong experience supporting: Gmail Google Meet Google Drive Google Chat Google Editors (Docs, Sheets, Slides) Proven experience providing Level 2 Google ...

turn ambitious plans into measurable results. What Open Age offers - 26 days annual leave, plus bank holidays (plus 3 days over Christmas at management discretion) - Hybrid working, with at least three days per week at an Open Age centre - Pension contributions, including a 3% employer contribution - Training and development … role Reporting to the Chief Executive Officer, this pivotal role will work closely with the Senior Head of Service Delivery and wider Senior Management Team. You will lead transformation and digital projects, including the continued development of our website, CRM and impact-reporting systems. You will also help shape ...

turn ambitious plans into measurable results. What Open Age offers - 26 days’ annual leave, plus bank holidays (plus 3 days over Christmas at management discretion) - Hybrid working, with at least three days per week at an Open Age centre - Pension contributions, including a 3% employer contribution - Training and development … role Reporting to the Chief Executive Officer, this pivotal role will work closely with the Senior Head of Service Delivery and wider Senior Management Team. You will lead transformation and digital projects, including the continued development of our website, CRM and impact-reporting systems. You will also help shape ...

international bank is scaling its MicrosoftDynamics 365 Customer Service platform across Corporate & InstitutionalBanking. This is a hands-on delivery seat on a live programme — casemanagement, SLAs and omnichannel servicing on one side, real integration intotelephony, payments and account systems on the other. You will work close tothe business, not three … Dynamics 365 Customer Service and integration architecture; setthe patterns, standards and integration blueprint across the estate. Techno-Functional Consultant — bridgefunctional and technical: case, queue and SLA design and configuration plus plugins, flows and light integration. Functional Consultant — configure CustomerService, shape case, queue and SLA design, own requirements ...

. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4\. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

3. AI Solutions & Automation*** Identify and deliver high-value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI-assisted case triage, talent insights, and conversational self-service.* Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … governance standards.* Establish AI performance monitoring and responsible AI frameworks for HR use cases.**4. Data Architecture & Governance*** Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams.* Enable secure, governed access to HR data for analytics (Power ...

Softwerx is seeking a Microsoft Dynamics 365 Consultant/Developer to take ownership of the setup, optimisation, and day-to-day management of our Dynamics 365 Customer Engagement environment. This role is critical in enabling our sales, marketing and service delivery teams through efficient automation, customisation, insightful dashboards … customisations and solutions. Support the creation of marketing campaigns where necessary. Customer Service Enablement Support the service delivery teams to define and implement a case management service to migrate from another provider's platform. Implement service contract management. Work closely with the DevOps team to build integration with ...

deliver successful outcomes Essential Skills & Experience Strong hands-on development experience with IBM Business Automation Workflow (BAW) Experience designing and implementing complex workflow and case management solutions Strong Java development skills Experience integrating with REST APIs and enterprise applications Solid SQL and relational database experience Experience working within … Agile delivery teams Experience supporting production applications and resolving complex technical issues Strong analytical, problem-solving and stakeholder management skills Desirable Experience Financial Services or Banking sector experience Experience working on large-scale transformation programmes Knowledge of event-driven architectures and messaging technologies CI/CD, DevOps and automated ...

datasets within agreed timeframes. Archive and manage legacy reports to ensure information remains current and relevant. Provide additional support for data-driven contract management, claims, QOF activity and audit requirements when required. Data Quality & Assurance Monitor and improve data quality across systems, identifying issues in data capture and working … able to work in the UK? Qualifications Essential Good standard of general education Desirable Degree-level qualification or equivalent experience in data, analytics, information management or a related field. Willingness to undertake continued professional development. Experience Essential Experience designing and delivering reports and dashboards from live data systems. Advanced ...

Conduct conflict of interest checks, analyse results, and elevate potential issues where appropriate. Open and maintain client and matter records within the firm's case management systems. Undertake client due diligence (CDD), beneficial ownership verification, sanctions screening, politically exposed person (PEP) checks, and adverse media searches. Analyse corporate … owners (UBOs). Assess and record client and matter risk ratings, escalating higher-risk matters in accordance with firm procedures. Support the implementation and management of information barriers where required. Maintain accurate records of onboarding decisions, conflict assessments, and due diligence activities for audit and regulatory purposes. Provide guidance ...

3. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … governance standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

where technology, architecture and regulatory excellence come together. You'll have the opportunity to design and evolve innovative Salesforce solutions across areas including customer management, complaints and outcomes, compliance workflows, financial crime and Know Your Customer (KYC) processes, regulatory reporting, case management and robust data governance. These ...

where technology, architecture and regulatory excellence come together. You'll have the opportunity to design and evolve innovative Salesforce solutions across areas including customer management, complaints and outcomes, compliance workflows, financial crime and Know Your Customer (KYC) processes, regulatory reporting, case management and robust data governance. These ...

securing cloud environments, with a strong emphasis on Microsoft Azure services.* In-depth knowledge of cloud security best practices, network security, identity and access management, encryption, and secure coding principles.* Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions.* Strong communication … continuously enhance security solutions.**Tools & Technologies:*** Proficient knowledge of at least on agile methodology (eg Scrum, Kanban, SAFe)Familiar with backlog and test case management in a system of record such as Jira or Octane* Expert knowledge using Cloud Technologies* Strong understanding of regulatory compliance requirements (e.g. GDPR ...

Functional Lead will be responsible for delivering on initiatives across a multi year transformation programme. The role reports to the Global Tower Lead, People Case Solutions, and partners strongly with the Project Workstreams, Regional People Operations Teams, and Enterprise Platform Teams, including Digital & Technology. The role is responsible … align People Processes and Systems. The role will focus on delivering changes required to enable the global alignment and associated improvemenst across People Case Solution. The role will collaborate with other People Process Towers and People Services Teams to identify process gaps and opportunities to simplify and enhance ...

function, owning them as production services with testing, monitoring, alerting, error handling and rollback. Deliver automation supporting security operations, including alert triage and enrichment, case summarisation, evidence collection, detection tuning, threat intelligence synthesis, and repetitive investigative workflows. Partner with pillar leads to deliver AI and automation capability across … function calling, orchestration, and evaluation or regression testing of non-deterministic outputs. Working knowledge of security operations tooling and workflow - SIEM, EDR, SOAR, case management, threat intelligence. Practical familiarity with at least two additional security domains from identity and access management, privileged access, network or cloud security ...

technical architecture across Salesforce Service Cloud and Agentforce , defining target-state application, integration, security, data and environment architecture. Architect Service Cloud solutions across Case Management, Omni-Channel, Knowledge, Entitlements, Digital Engagement, automation and AI-assisted customer service . Lead Agentforce architecture across agents, topics, actions, prompts, grounding, orchestration … hand-off . DevOps, CI/CD & Engineering Define Salesforce DevOps strategy across Azure DevOps, Salesforce DX, Git and CI/CD , including environment management, release governance and deployment automation. Establish Trunk-Based Development , pull-request governance, automated quality gates, versioning and rollback strategies. Govern deployment tooling including Copado ...

background Experience building complex integrations, APIs and data pipelines Financial Crime Experience Including Areas Such As KYC AML Transaction Monitoring Screening Risk Ratings Compliance Case Management Strong data governance, lineage and data quality experience Experience with dbt, Airflow, Azure Data Factory, Dagster or similar tooling CI/ ...

background Experience building complex integrations, APIs and data pipelines Financial Crime experience including areas such as: KYC AML Transaction Monitoring Screening Risk Ratings Compliance Case Management Strong data governance, lineage and data quality experience Experience with dbt, Airflow, Azure Data Factory, Dagster or similar tooling CI/ ...

Head of Infrastructure & Service Operations Department: CSG - Business Operations (Audit/Risk/Client Account Management/Finance/Legal/People/Procurement/Property and Facilities/Sales and BD/IT) Employment Type: Permanent Location: Remote - England and Wales Description Lead the Technology Infrastructure That Powers … technology estate. About the Role As Head of Infrastructure & Service Operations, you will own the infrastructure and service operations function, ensuring systems supporting case management, finance, client services, and wider business operations deliver exceptional performance and reliability. Working closely with the CTO and senior stakeholders, you will develop ...

Typescript/Playwright. Solid understanding of .Net with practical experience using .Net 8+, NUnit and IDE’s like Visual Studio or Rider. Proficient with case management tools like JIRA and Confluence, including any plugins like XRay for test case management. Able to query using SQL and have ...

Stevenage. This is a hands-on Level 2 support and administration role, requiring strong knowledge of Google Workspace alongside excellent ITSM and incident management experience. Key Skills Required: Advanced Google Workspace Administration Strong L2 Google Workspace support experience Gmail, Google Meet, Drive, Chat, Docs, Sheets & Slides User account … application/service management Expert-level incident & request management Remedy/enterprise ITSM experience Strong ITIL/ITSM process knowledge Google case management Microsoft 365/Global Email awareness Basic understanding of network infrastructure Ability to identify technical and ITIL process gaps You'll be responsible ...

link between internal business teams, IT stakeholders and external technology suppliers. This is a hands-on delivery role requiring strong project governance, vendor management and stakeholder engagement, including regular communication with senior leadership. Key Responsibilities Lead end-to-end delivery of business systems and SaaS implementation projects. Take ownership … governance. Experience Required Strong experience delivering IT and business systems implementation projects. Experience implementing SaaS platforms such as HRIS, HR, Finance, CRM, ERP or Case Management systems. Previous experience managing vendor-led or third-party system implementations. Strong project planning, governance, risk and dependency management experience. Comfortable ...