101 to 125 of 231 Case Management Jobs in England

deliver successful outcomes Essential Skills & Experience Strong hands-on development experience with IBM Business Automation Workflow (BAW) Experience designing and implementing complex workflow and case management solutions Strong Java development skills Experience integrating with REST APIs and enterprise applications Solid SQL and relational database experience Experience working within … Agile delivery teams Experience supporting production applications and resolving complex technical issues Strong analytical, problem-solving and stakeholder management skills Desirable Experience Financial Services or Banking sector experience Experience working on large-scale transformation programmes Knowledge of event-driven architectures and messaging technologies CI/CD, DevOps and automated ...

datasets within agreed timeframes. Archive and manage legacy reports to ensure information remains current and relevant. Provide additional support for data-driven contract management, claims, QOF activity and audit requirements when required. Data Quality & Assurance Monitor and improve data quality across systems, identifying issues in data capture and working … data governance, confidentiality and information security. Qualifications Essential Good standard of general education Desirable Degree-level qualification or equivalent experience in data, analytics, information management or a related field. Willingness to undertake continued professional development. Experience Essential Experience designing and delivering reports and dashboards from live data systems. Advanced ...

ensuring that the domain's systems are secure, reliable, and scalable. Accountabilities Leadership Employee experience EEXP 4*/Professional development PDSV 5*/Performance management PEMT 5*/Organisational facilitation OFCL 5*/Strategic planning ITSP 5* Demonstrate servant-leadership, fostering a culture of collaboration, empowerment, and continuous improvement … including stakeholders and direct reports, ensuring a holistic approach to technology and business alignment. Technical Delivery Enterprise and business architecture STPL 6*/Risk management BURM 5*/Solution architecture ARCH 5*/Stakeholder Relationship Management RLMT 5*/Specialist advice TECH 5* Designing, implementing owning technology solutions ...

3. AI Solutions & Automation Identify and deliver high‐value AI and automation use cases across the HR lifecycle — intelligent onboarding, workflow automation, AI‐assisted case triage, talent insights, and conversational self‐service. Architect and implement AI capabilities within Oracle HCM Cloud, Eightfold’s talent intelligence platform, and ServiceNow HRSD. … governance standards. Establish AI performance monitoring and responsible AI frameworks for HR use cases. 4. Data Architecture & Governance Design HR data models, master data management (MDM) strategies, and data lineage documentation in partnership with Data Engineering and BI teams. Enable secure, governed access to HR data for analytics (Power ...

background with real experience of implementing D365 for a variety of clients and have a solid consulting mindset and skillset. Key Responsibilities Service Delivery & Case Management Own and manage a portfolio of support, service and advisory cases across multiple clients, balancing priorities, urgency, and business impact … clients, communicating clearly and confidently with finance and HR stakeholders at varying levels of technical understanding. Provide regular, structured updates to clients on case progress, risks, and next steps, maintaining confidence and transparency at all times. Translate complex functional or system behaviour into clear, business‐focused explanations ...

securing cloud environments, with a strong emphasis on Microsoft Azure services.* In-depth knowledge of cloud security best practices, network security, identity and access management, encryption, and secure coding principles.* Excellent problem-solving skills and the ability to analyse complex security issues and develop effective solutions.* Strong communication … continuously enhance security solutions.**Tools & Technologies:*** Proficient knowledge of at least on agile methodology (eg Scrum, Kanban, SAFe)Familiar with backlog and test case management in a system of record such as Jira or Octane* Expert knowledge using Cloud Technologies* Strong understanding of regulatory compliance requirements (e.g. GDPR ...

Project Lead will be responsible for delivering on initiatives across a multi year transformation programme. The role reports to the Global Tower Lead, People Case Solutions, and partners strongly with the Project Workstreams, Regional People Operations Teams, and Enterprise Platform Teams, including Digital & Technology. The role is responsible … align People Processes and Systems. The role will focus on delivering changes required to enable the global alignment and associated improvemenst across People Case Solution. The role will collaborate with other People Process Towers and People Services Teams to identify process gaps and opportunities to simplify and enhance ...

already successful consultant who wants to be part of a company that is leading the way with its innovative technology within the Enterprise Content Management and Adaptive Case Management arena. As an International IT Consultant within our professional services team based in Kingsclere/UK, your main … solutions to meet the customer needs using Papyrus products. Presentation of the Papyrus system to technical and managerial audiences. Perform project management duties. Your profile Minimum 5 years experience of IT software‐based experience, working in an IT organization. Experience in UNIX and/or Windows environments. Good knowledge ...

Incident Response, Senior Management £110 – 130,000 + Benefits + Bonus North London (x4 days a month in office) Snr Manager, Incident Response - Lead a global cybersecurity incident response team, managing major cyber incidents and developing response capabilities. Requires demonstrable experience progressing from hands-on technical response to leadership … tailored response to a major incident. Solid grasp of CDO and Incident Response processes and experience with relevant tools such as EDR, SIEM, IR management, forensics and case management platforms. #J-18808-Ljbffr ...

Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership … containerised environment. Automated API testing with Java (e.g. RestAssured/SoapUI) Experience using collaborative tools such as Jira, Confluence, or similar for test case management, documentation, and communication within Agile/Scrum teams. Working knowledge of CI/CD pipelines, including experience with Jenkins, GitLab CI, or other ...

analysts, architects, developers, testers and partners. Build and maintain integrated project plans, and manage multiple workstreams, dependencies and third-party suppliers using recognised project management methodologies and governance frameworks. Act as the trusted delivery contact for customer leaders. Run steering committees and project boards, and produce executive reporting … assumptions, issues and dependencies, with executive-level reporting. Experience engaging and influencing customer leadership and senior business stakeholders, including running steering committees. A project management qualification such as PRINCE2 Practitioner, Project Management Professional (PMP) or AgilePM, or equivalent. Preferred Qualifications: Experience delivering Salesforce implementations or other enterprise cloud ...

team to support advanced HPC hardware and software technologies. Perform proactive maintenance activities and respond to critical incidents. Manage and document maintenance activities through case management systems. Ensure compliance with customer change management processes and controls. Build strong working relationships with customers and stakeholders. Follow technical escalation … Strong Linux system administration skills. Experience performing hardware diagnostics, maintenance, and repairs. Strong scripting capabilities using Python, Bash, or similar technologies. Knowledge of configuration management tools such as Ansible. Understanding of Kubernetes/containerised workloads. Self-motivation and a willingness to take the initiative to learn from colleagues. Excellent ...

well as data, reporting, dashboards and integrations. Responsibilities will include user support and training, system improvements, testing and implementation, data quality, access management and working with external suppliers and technology partners. About you You'll ideally have experience in a Business Systems Analyst, systems support or business-facing … role, with exposure to systems such as CRMs, case management, Point of Sale or stock control. You'll have a good understanding of databases, data quality, reporting and integrations. Knowledge of SQL, Power BI or APIs would be useful, alongside strong Microsoft 365 skills. Experience with Power Platform ...

well as data, reporting, dashboards and integrations. Responsibilities will include user support and training, system improvements, testing and implementation, data quality, access management and working with external suppliers and technology partners. About you You'll ideally have experience in a Business Systems Analyst, systems support or business-facing … role, with exposure to systems such as CRMs, case management, Point of Sale or stock control. You'll have a good understanding of databases, data quality, reporting and integrations. Knowledge of SQL, Power BI or APIs would be useful, alongside strong Microsoft 365 skills. Experience with Power Platform ...

Technical Business Analyst to join its City Centre office. You'll be the link between legal teams, IT and the business, making sure case management systems and legal workflows run efficiently and compliantly. The role: Gather requirements from fee earners and department heads … supporting configuration, workflows, templates and automation Test new features, integrations and releases, and run UAT Build MI/BI reports and dashboards covering SLAs, case progress and KPIs Design leaner processes and support low-code/no-code automation (Power Platform) Ensure all solutions meet UK GDPR ...

independently Full UK driving license and willingness to travel Desirable Experience supporting Microsoft Entra ID (Azure AD) Exposure to Microsoft Intune or Mobile Device Management Experience supporting Citrix environments Experience supporting cloud-based telephony systems Knowledge of legal case management systems such as Partner for Windows Microsoft ...

will deliver user stories end to end, from configuration and integration through to testing and deployment. Key Responsibilities Design, configure and build Pega case types, flows, UI, data pages, decisioning rules and integrations. Translate user stories and acceptance criteria into working, guardrail-compliant Pega features. Build and test REST … Certified Pega Senior System Architect (CSSA). Solid hands-on development experience on Pega Platform/Pega Infinity in enterprise environments. Strong knowledge of case management, data modelling, UI, activities, data transforms and declarative rules. Experience building and consuming REST and SOAP services in Pega. Experience working ...

Housing, Communities and Local Government, UEFA, International Olympic Committee, and Mercedes-Benz. Our services span the full digital delivery lifecycle, including architecture, engineering, delivery management, user-centred design, business analysis, data, DevOps, and AI. We operate as a collaborative and inclusive organisation that empowers our people to take ownership … Java (e.g. RestAssured/SoapUI) Experience with Contract Testing tools (e.g., PACT) Experience using collaborative tools such as Jira, Confluence, or similar for test case management, documentation, and communication within Agile/Scrum teams. Working knowledge of CI/CD pipelines, including experience with Jenkins, GitLab ...

Typescript/Playwright. Solid understanding of .Net with practical experience using .Net 8+, NUnit and IDE’s like Visual Studio or Rider. Proficient with case management tools like JIRA and Confluence, including any plugins like XRay for test case management. Able to query using SQL and have ...

agentic AI, deterministic flows, NLU, Knowledge AI, xApps, or human handover. Define reusable patterns for LLM Prompt nodes, tool schemas, Resolve Tool Actions, context management, API integrations, fallback handling, escalation, and error recovery. Provide technical direction to Voice AI Engineers, review implementation quality, unblock delivery issues, validate design decisions … delivery, including conversation flow design, voice AI integrations, LLM orchestration and prompt engineering, AI tool and function calling, Retrieval‐Augmented Generation (RAG), knowledge management, interactive web applications, workflow automation, analytics and observability, environment management, and reusable solution patterns. Strong practical understanding of LLM prompting, tool design, tool orchestration ...

defence, etc. Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in key Salesforce architecture areas, particularly Service Cloud, Experience Cloud, and Public Sector Cloud. Public Sector Solutions Accredited Professional … Cloud Consultant certifications are mandatory. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding ...

defence, etc. Familiarity with public sector regulations, compliance (e.g., GDPR, FOIA), and procurement processes. Knowledge of common public sector challenges: legacy systems, citizen engagement, case management, grants, licensing. Proficiency in key Salesforce architecture areas, particularly Service Cloud, Experience Cloud, and Public Sector Cloud. Public Sector Solutions Accredited Professional … Cloud Consultant certifications are mandatory. Strong grasp of Data Cloud, MuleSoft, OmniStudio, and Agentforce for automation and integration. Experience with integration technologies, master data management, and familiarity with other cloud platforms (e.g., AWS). Ability to analyse, design, and optimize business processes through technology and integration. Demonstrated experience guiding ...

Reference: Senior Associate Key Responsibilities Carry out maintenance work on customers’ ICT (information and communications technology) services, either remotely or onsite, and update our case management and field services tools with the work you’ve started and completed. Install and configure a wide range of ICT solutions, either … hand. Support the delivery of small, medium and large projects as part of a team, either remotely or onsite. Work regularly with our project management teams, 3rd Line Engineers (our most senior technical support engineers) and Service Desk Engineers. Audit and document customer IT infrastructure. Work efficiently with ...

developing a high-performing team of technical analysts; setting clear individual objectives, allocating workloads, and acting as a technical coach.* Implementing a rigorous change management and deployment governance framework across all digital web applications and calculators to prevent operational disruption.* Serving as the senior technical escalation point for complex … coaching technical staff or analysts, with a proven track record of growing technical capability and driving team performance.* Deep knowledge of web content management platforms, cloud-based digital infrastructure, and data workflows connecting external front-ends to internal case management engines.* Strong problem-solving credentials, featuring critical ...

developing a high-performing team of technical analysts; setting clear individual objectives, allocating workloads, and acting as a technical coach.* Implementing a rigorous change management and deployment governance framework across all digital web applications and calculators to prevent operational disruption.* Serving as the senior technical escalation point for complex … coaching technical staff or analysts, with a proven track record of growing technical capability and driving team performance.* Deep knowledge of web content management platforms, cloud-based digital infrastructure, and data workflows connecting external front-ends to internal case management engines.* Strong problem-solving credentials, featuring critical ...