76 to 100 of 111 Case Management Jobs in England

closely with business stakeholders, delivery teams and customer representatives to capture requirements, map processes and support the delivery of ServiceNow HRSD capabilities such as case management, employee portals, knowledge management and HR services. This is not a hands-on configuration or development role. Instead, you will ...

customer workshops during project discovery phase. Collaborating with key stakeholders to define client business needs + translate these into technical solutions. Expertise in Lead Management process, Quote to Cash, Case Management + Call Centre processes. Integration between Salesforce + other systems using SOAP + REST API. Experience ...

hands-on technical leadership role where you'll shape the firm's technology strategy while remaining actively involved in software development, architecture, database management and team leadership. You'll play a key role in designing scalable enterprise solutions for a 1,000-user organisation and work closely with senior … critical applications using C#/.NET, Python, SQL and React . Design and build REST APIs and integrations with third-party systems, including our Case Management System. Oversee Microsoft SQL Server environments, T-SQL development and Power BI reporting. Lead, mentor and develop the MI & Application Development team ...

C# .NET Experience writing clear, maintainable test frameworks (e.g. Page Object Model, fixtures, reusable utilities). Experience with Azure DevOps or an equivalent (test case management, pipelines/CI). Strong grasp of the software testing lifecycle, test design techniques, and Agile ways of working. Good understanding ...

reporting schedules and organisational performance data. Work with managers to improve monitoring processes and service quality. Support the development and maintenance of the Halo case management system. Assist with funding bids, tenders and annual reporting through data analysis and research. Design surveys, consultations and outcome measurement tools. Deliver ...

manage customer accounts to identify and prevent potential issues. Skills to succeed: Experience delivering excellent customer service, ideally in a contact centre, complaints, case management, or customer relations environment. Experience supporting customers across multiple channels, including phone, email, and webchat (preferred). Strong interpersonal skills, including objection handling ...

with technical, strategic and practical know how on eDiscovery services. Successfully deliver and assist others in the delivery of eDiscovery projects. Assist with the management of the eDiscovery team The Individual: Have proven experience of successfully supporting projects with all aspects of eDiscovery processes. Experience of using eDiscovery products … Responsible for the successful end-to-end delivery of eDiscovery projects, including processing data, creating productions for disclosure/investigation, leveraging TAR functionality, Early Case Assessment tools. Also GenAI solutions, eBundling and case management solutions Keep up to date with developments by attending seminars and presentations ...

Stores, Kafka, Columnar Databases, DataFlow or Pipeline Systems, Graph DataStores Experience with leveraging common infrastructure services like Enterprise Message Bus platforms, configuration services, Toggle management systems, and observability systems like Logging and Distributing Tracing Systems Experience with Domain Driven Design concepts and practices such as bounded contexts, event storming … legal industryGrowth opportunities throughout the companyAbout DISCODISCO provides a cloud-native, artificial intelligence-powered legal solution that simplifies ediscovery, legal document review and case management for enterprises, law firms, legal services providers and governments. Our scalable, integrated solution enables legal departments to easily collect, process and review enterprise ...

internal) Strong troubleshooting ability and communication skills Microsoft stack knowledge (IIS, SQL Server, Azure) Familiarity with Active Directory, virtualisation, networking (TCP/IP), and case management tools (Jenkins ideally) Desirable PKI | Firewalls | Entra | JavaScript/scripting | Mobile tech | Salesforce | Powershell This is a strong opportunity to build your ...

speaking at events, webinars and workshops. Highly organised, with strong attention to detail when preparing documentation and maintaining records. Comfortable working with CRM or case management systems (e.g. Salesforce); happy to learn bespoke software such as iTeam. A proactive, member-focused approach, with the confidence to build trusted ...

Freedom of Information Act, and Environmental Information Regulations. Skilled in the use of redaction tools and proficient in Microsoft 365. Experience working with case management systems such as iCasework is advantageous. High level of attention to detail and ability to apply legal exemptions accurately and proportionately. Excellent organisational ...

referral pathways, as well as monitoring service quality and identifying opportunities for continuous improvement. Additionally, you will: - Oversee safeguarding, support planning, risk assessments and case management - Work collaboratively with internal teams and external partners to deliver joined-up support - Complete reporting and quality audits, and update information … Salesforce CRM - Undertake recruitment and performance management for your team - Maintain your own caseload About You To be considered as our Support & Integration Team Leader, you will need: - Experience providing frontline support in an advice or guidance role - Experience working with refugees and migrants - Knowledge of support service standards ...

business needs. Job Purpose: The primary priority focus area is Cx HOUSING, with the following elements being essential in any candidate: Rent Accounting Case management and tasks/workflows/forms. CRM Reporting – to include SSRS (strong SQL skills – intermediate/advanced). Power BI experience would ...

systems or application training within a Local Authority, Social Care, or Public Sector environment. Strong knowledge of Liquidlogic Mosaic or a similar social care case management system. Experience developing and delivering both classroom-based and virtual training. Ability to explain complex processes in a clear, engaging, and accessible ...

essential): • Experience with a software service provider supporting legal, conveyancing or property search customers • Hands-on experience in residential or commercial conveyancing, legal case management, property searches or conveyancing support operations What success looks like • Customer Satisfaction (CSAT) • First Contact Resolution (FCR) • Call and email quality • SLA response ...

contribute to the continued growth of the Firm’s PI Law portfolio. You will be expected to demonstrate appropriate levels of self‐management, initiative and commercial awareness, while communicating effectively with partners, colleagues and clients and delivering a high standard of client care. Person Specification & Requirements Qualified Solicitor (England … advocacy, supervision or mentoring (where applicable to level) Strong organisational skills and ability to meet targets and deadlines Competent IT skills, including use of case management systems Commitment to ongoing professional development High professional and ethical standards Willingness to contribute to business development and networking activities Commitment ...

updates and delivery tracking queries Effectively manage calls, enquiries, orders, complaints, returns and log all details of actions taken within CRM system to support case management Provide feedback on the efficiency of the customer service process and areas of improvement Key Skills Required: Previous experience within a Customer … self-motivated, passionate, and enthusiastic approach to work Outstanding verbal communication skills Professional and empathetic approach to resolving issues Decent I.T skills Excellent time management ...

timelines and performance targets. Engaging with partner agencies and members of the public to provide timely and accurate information. Maintaining accurate records and utilising case management systems effectively. Supporting the production of standard operating procedures (SOPs) and adhering to them. What Our Client Is Looking For: To succeed … Strong communication skills, both written and verbal. Experience managing high workloads independently, with a flexible and adaptable approach. Proficiency in Microsoft systems and records management tools. Why This Role? This temporary position offers the chance to work full-time within a supportive and collaborative environment. With an hourly rate ...

design, testing, calibration, deployment and ongoing performance management.Use rules, analytics, machine learning and LLM-based techniques to improve detection while reducing false positives.Improve the case-management and decision-support tools used by investigation teams.Partner with Engineering, Data Science, Operations and Compliance, balancing regulatory obligations, operational capacity and customer … share of risky patterns we detect.You are the trusted product owner who creates alignment across Product, Engineering, Operations and Compliance.Skills and experienceProven product management experience in a fast-moving environment shipping data-driven or risk products, in fintech, payments or other sectors where “catching the bad guys” matters.A strong ...

stakeholders. Facilitate workshops to understand current and future operational workflows. Create user journeys, service blueprints, wireframes and interactive prototypes. Design intuitive workflows supporting task management, collaboration, information sharing and feedback. Collaborate closely with frontend and backend engineers to ensure designs are practical and deliverable. Develop and maintain consistent design … teams. Desirable Experience Service Design experience within complex organisations. Human-centred design for secure or regulated environments. Experience designing intelligence, command-and-control or case management systems. Experience designing AI-assisted user experiences, explainability features and human-in-the-loop workflows. Experience developing design systems and reusable component ...

with a distribution firm in Preston! This apprenticeship is designed in collaboration with top employers to give you hands-on experience with Excel, data management, report creation, and dashboard building. Why choose this apprenticeship? Choosing this apprenticeship means securing your future with industry-recognised qualifications, all while earning … 8.30-1.30 Perks of this role: Competitive Salary. Early finish Fridays. Modern town centre office, close to the train and bus stations. Market leading case management software. Ongoing training and support. Office team building events. Career progression opportunities. About NowSkills: NowSkills is an official UK government apprenticeship provider. ...

operational decision-support software. The role will focus on complex, data-rich workflows involving alerts, incidents, sensor information, locations, tracking data, video and case-management activities. This is a UX-focused role, working alongside an existing UI design team. You will define user journeys, workflow logic, information architecture … operational subject-matter experts to clarify user needs and product requirements. Design effective workflows for alerts, investigations, incidents, triage, filtering, timelines, playback and case management. Identify and reduce friction, ambiguity, unnecessary steps and cognitive load in operational tasks. Document UX decisions, interaction rules and acceptance criteria to support consistent ...

Solution Architects, Developers, QA, and operational teams, you will analyse business needs and translate them into high-quality functional requirements that support customer lifecycle management and workflow automation.You will be responsible for analysing and improving end-to-end business processes across customer onboarding, customer servicing, financial crime, and operational … specifications aligned with Pega best practices.Analyse and document end-to-end customer journeys, identifying opportunities to improve customer interactions, automate manual processes, and streamline case management.Define business rules, decision logic, case lifecycles, personas, user interfaces, and workflow requirements within the Pega application.Collaborate with Solution Architects and Pega Developers ...

safe space. Offer advice, advocacy and signposting on housing, health services and other support agencies. Conduct assessments of need and develop personalised support plans. Case Management Maintain accurate, confidential records of interactions and support plans. Liaise with housing teams, healthcare providers, social services, and other partners to coordinate … NVQ2/3 or equivalent qualification in a relevant field. Essential skills and personal qualities Excellent written and spoken communication skills Information and relationship management skills Ability to effectively manage time, work under pressure and balance competing priorities to meet deadlines IT skills, including Microsoft Word, Excel, PowerPoint, Outlook ...

effectively Ability to make informed decisions while applying policy terms, procedures, and regulatory requirements Excellent attention to detail and experience maintaining accurate records and case management activities Strong organisational skills with the ability to manage competing priorities and work effectively as part of a team This ...