Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Aztec
Trainee Fund & Corporate Administrator - ClientOnboarding Job ID: Location: Southampton Reports to Operations Manager - ClientOnboarding With a focus on driving excellent client service and understanding the needs of our clients, we are continually enhancing the onboarding approach. As a result … we are looking for a Trainee Fund & Corporate Administrator to join the Group's ClientOnboarding specialist team. The individual will be responsible for the execution and management of tasks within the clientonboarding journey. This will encompass onboarding for new promoters … services. In addition, the role holder will be expected to actively seek and implement best practice into onboarding processes to ensure the ClientOnboarding team adopts a continuous improvement mindset. This will be supported by the opportunity to complete relevant additional training/qualifications. Key More ❯
london, south east england, united kingdom Hybrid / WFH Options
Scot Lewis Associates
Client & Business Support Analyst – Derivatives My global FinTech client, based in London, is looking for a permanent Level 2 Client & Business Support Analyst to support derivative reference data products and services, and their clientonboarding and support portal, used by an international client base. Hybrid working, 3 days in the London office, paying up to £60k. The Level 2 Client and Business Support Analyst will work with both internal stakeholders and external clients to resolve inquiries and issues on product and service features and and/or application functionality, responding with … to collaborate well with colleagues and clients alike, and somebody who displays proactive issue ownership and accountability. Whilst working as part of a global client support team, the role is London based on normal London working hours. Key skills: Experience working in a Client facing Support Analyst role More ❯
Grantham, Lincolnshire, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
of our market and we’d love to bring you on to the team to support us as we grow. Role at a glance: ClientOnboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required … from a more relaxed working environment. If that sounds good to you, then we’d love to hear from you. The Opportunity: As the ClientOnboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer … processes, software systems, and how users interact with software will be essential. What your day-to-day might look like: • Customer Requirement Gathering - Understanding client’s business needs and identifying opportunities where ERP can be integrated into their processes • Software Implementation - Assemble tailored software solutions and overseeing the software More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
potential of our market and wed love to bring you on to the team to support us as we grow. Role at a glance: ClientOnboarding Consultant Grantham, Lincolnshire Office Based 2/Hybrid Working/Travel to Client Sites as Required … thrives from a more relaxed working environment. If that sounds good to you, then wed love to hear from you. The Opportunity: As the ClientOnboarding Consultant, you will play a key role in overseeing software implementations, delivering user training, supporting software demonstrations, and providing ongoing customer … our Leadership Team. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on More ❯
Gateshead, Tyne And Wear, United Kingdom Hybrid / WFH Options
SaleCycle
the way! Ultimate Passion: Infuse passion into every action! Job Overview: The ideal candidate will be responsible for onboarding, managing and nurturing client relationships, ensuring excellent service delivery and retention across a portfolio of accounts. The CSM will collaborate closely with internal teams, resolve client issues … and develop strategic plans to meet client needs while maximising product/service adoption. Strong communication skills, a problem-solving mindset, and an ability to manage time and resources effectively are essential for success in this role. Key Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting … client relationships by serving as their primary point of contact. Understand client goals, challenges, and business needs to provide tailored solutions and ensure customer satisfaction. Regularly engage with clients to gather feedback, assess satisfaction, and identify opportunities for improvement. Communication Skills: Serve as the liaison between clients and More ❯
Client & Static Data Associate Role Overview: We are seeking a highly motivated and detail-oriented Client Data & Static Data Analyst to join our Operations team. This role is pivotal to ensuring the accuracy, completeness, and consistency of client and reference data across multiple systems and platforms. You … will play a key role in supporting trading, sales, compliance, risk, and settlement functions by maintaining critical static data. Key Responsibilities: Client Data Management: Onboard new clients into internal systems in line with KYC, AML, and regulatory requirements Maintain and update existing client records (legal entity data, account … info, documentation) Liaise with internal stakeholders (Sales, Legal, Compliance, Risk, and Settlements) to ensure seamless clientonboarding and data accuracy Static Data Maintenance: Maintain and update reference data including counterparty details, instrument static, settlement instructions, SSI’s, and pricing data Ensure data integrity across front-to-back More ❯
digital asset firm who are looking to expand their operations team. The Operations team is responsible for managing the digital asset services which includes clientonboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In the initial stages a high … on a timely basis and escalated as required. The role: Ongoing monitoring and control Liaise with Sales team to agree prioritisation and process all clientonboarding requests in a timely manner, keeping the client apprised of progress Process and monitoring of all client requests including … any control weaknesses and/or inefficiencies and recommend appropriate remediation steps. Propose new and enhanced systematic controls, process improvements and enhancements to the client experience and raise business requirements to IT, In the event of industry change or client requirement, help identify and engage to ensure that More ❯
digital asset firm who are looking to expand their operations team. The Operations team is responsible for managing the digital asset services which includes clientonboarding, creation and maintenance of governance rules, transaction processing, monitoring, reporting, staking and operations risk reporting. In the initial stages a high … on a timely basis and escalated as required. The role: Ongoing monitoring and control Liaise with Sales team to agree prioritisation and process all clientonboarding requests in a timely manner, keeping the client apprised of progress Process and monitoring of all client requests including … any control weaknesses and/or inefficiencies and recommend appropriate remediation steps. Propose new and enhanced systematic controls, process improvements and enhancements to the client experience and raise business requirements to IT, In the event of industry change or client requirement, help identify and engage to ensure that More ❯
london (city of london), south east england, united kingdom
Hydrogen Group
Location: City of London - 1 day per week Salary: £45,000 - £49,000 plus bonus and excellent benefits Our financial services client is looking for a business analyst to help deliver benefits to their consumers and clients. Looking for a business analyst to support ongoing development and operations of … services and clientonboarding Experience and knowledge needed: 2+ years experience as a business analyst Full BA skillset including process mapping, requirements gathering, documentation and excellent stakeholder management Exposure to clientonboarding - KYC/KYB processes Knowledge of salesforce Ideal candidate will be logical More ❯
Senior Administrator - Trust & Corporate Our client seeks a Senior Administrator to join their Trust & Corporate team. The purpose of the role is to deliver excellent client administration of a complex portfolio of client trust and company structures and to offer oversight and support to the Trust & Corporate … Responsibilities All aspects of administering your portfolio of entities Maintaining and building excellent relationships with clients and intermediaries through quality service Responding to all client communications in a timely fashion Preparing for and attending client meetings as required Preparation for and attendance at client meetings and preparation … of post meeting file notes and board minutes when required Assisting with clientonboarding for new and transferring in business Completion of terminations and transfer outs on a timely basis To complete and input time in the time billing system on a daily basis Arranging payments Assisting More ❯
within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure, and other common MSP tools Job responsibilities ClientOnboarding: Coordinate all onboarding activities, including account creation, service provisioning, hardware/software setup, and internal resource allocation. Liaise with … all onboarding tasks are tracked, documented, and completed within SLAs. Conduct welcome calls and ensure a smooth handover to the support team. Client Offboarding: Manage and track offboarding processes including account deactivation, data retrieval or destruction, hardware return, and access revocation. Ensure security and compliance standards are … Agreement Management: Facilitate changes to service agreements such as license counts, scope changes, and contract renewals or terminations. Work with account managers to ensure client expectations are clearly documented and updated in internal systems. Maintain accurate records of agreement amendments in PSA/CRM tools. Cross-functional Coordination: Act More ❯
TL;DR Kharon is seeking a full-time, London, U.K. based Client Services Manager. This role requires in-office attendance at least 4 days per week, with additional flexibility awarded after successful onboarding. Responsibilities: Acting as the first point of contact for client inquiries, addressing questions related to … clients through the setup process, ensuring a smooth transition onto Kharon's platform. Providing personalized demonstrations of Kharon's features and functionalities tailored to client needs and assisting with initial data integration and customization according to client specifications. Conducting regular training sessions (webinars, one-on-one sessions) to … management, sales) to resolve complex issues promptly. Collaborating with and assisting the sales team to develop tailored proposals and pitches for upsell opportunities. Monitoring client usage patterns and behavior to identify opportunities for upselling additional products or services. Continuously educating oneself on Kharon’s evolving platform features, benefits, and More ❯
which will be processing an ever increasing volume of digital assets and traditional instruments transactions, as well as onboarding clients and managing client relationships. The core responsibilities shall include, but not be limited to: Owning and improving internal operational processes that are make the day to day … business as efficient as possible Approving daily reconciliations including CASS client money and asset positions Creation of reconciliation processes and automation Onboarding of clients to the exchanges by conducting client queries, due diligence, KYC and AML checks. Supporting the operations of both the crypto and MTF … exchanges. Producing MI and regulatory reporting Resolving client queries in a timely and professional manner Working on ad hoc project focus work to improve the operational efficiency of the business, as well as the BAU activity Experience Required Background in Operations from another Financial Services firm Experience in crypto More ❯
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate clientonboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate clientonboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop and execute customised success plans that drive client engagement and satisfaction. Facilitate clientonboarding, ensuring a seamless transition to our products and services. Analyse client feedback and data … to identify valuable insights for continuous improvement. Collaborate with internal teams to address client needs and issues effectively and efficiently. Track and communicate client progress, delivering reports to stakeholders to highlight successes and areas for growth. Essential Skills and Experience: Proven ability to manage and nurture client … to work independently as well as part of a team to drive results. Familiarity with using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you More ❯
Project Manager – Client Implementation (Agile) Location: London Salary: £90,000 - £120,000 per annum Working Model: Hybrid We are recruiting on behalf of a leading financial technology trading system provider. As a Project Manager, you will lead the client implementation process in an Agile environment, ensuring timely and … successful onboarding, scoping, data integration, user testing, training, and migration. … You will work closely with both internal teams and clients to manage project delivery, track progress, and ensure high-quality outcomes. Key Responsibilities: Manage clientonboarding and implementation in an Agile framework, including scoping, data integration, and migration. Plan, track, and align Program Increments with Project and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
MarTrust
Join Marcura as a Senior CustomerOnboarding Specialist – A Remote-First Opportunity with Flexible Work Culture About Us Marcura was founded 23 years ago by two visionary entrepreneurs. Our mission has always been to revolutionize digital processes within the global shipping industry. We achieve this by putting our … for talented individuals who are as committed to excellence as we are to join us in this exciting journey. About the Role: Senior CustomerOnboarding Specialist Successfully implementing and onboarding a new customer will be the main responsibility of the Senior CustomerOnboarding Specialist. … and managing senior stakeholders will require strong communication skills. Your strong project management skills will be essential in ensuring a smooth and timely customeronboarding process. Your Day-to-Day Will Involve: Project Management : Own and manage the entire customeronboarding and implementation project lifecycle, from More ❯
Norwich, Norfolk, United Kingdom Hybrid / WFH Options
Select Appointments
My exclusive and long standing client are on a MISSION! Their ground-breaking tech and award-winning team has been building a community of passionate people and businesses now for over two decades and are looking to add another superstar to their team. You'll be an experienced Account … Manager, someone that can own client relationships within their dynamic team. You'll be the internal expert on your assigned portfolio of large clients, ensuring they're engaged with their solutions and achieving their sustainability objectives. Key Responsibilities: Build and maintain strategic relationships with key clients, deepening and widening … Drive commercial success through strong retention, ARR growth, and churn prevention Develop and implement Plans that highlight areas for sustainable impact and growth Lead clientonboarding and coordinate internal teams to deliver exceptional service Take a strategic approach to maximise client portfolio value and employee engagement More ❯
is a very exciting opportunity that will allow the successful candidate to provide support for all trading and back-office platforms offered by my client to both internal and external client base. You will be responsible for supporting business users by offering first, second, and third-line support. … manage process and trading system documentation. You will also be responsible for managing vendor upgrades and implementations along with dealing with any exchange relationships, Clientonboarding will also make up a proportion of this position. Key Skills: Strong understating of a Windows environment, including Powershell, SQL Experience … messaging Knowledge of market connectivity protocols for key global derivative, commodity, cash and equity markets, Fixed Income and Prime Brokerage Experience in technical onboarding of new APIs and systems More ❯
45K Basic - £90K OTE (Uncapped Commission) - Car Allowance - Corporate Benefits! Are you a high-performing Telecoms Sales professional looking to elevate your career? Our client, a top UK technology business, delivers solutions that drive scalability, mobility, integration, and cost-efficiency. Their expert Telecoms/Unified Comms team specialises in … their reach and need dynamic business development professionals like you to drive their success. The Role • Maximise Opportunities: Drive revenue by developing an existing client base and winning new logo accounts • Consultative Selling: Understand client needs and deliver bespoke Telecoms solutions that add value. • Full Sales Cycle Ownership … From prospecting to closing, ensure seamless clientonboarding and handovers. • Expand Your Network: Represent the company at industry events, building lasting connections and partnerships. About You • Proven Expertise: A strong track record of selling Telecoms solutions to SME and Mid-Market clients. • Consultative Approach: Skilled at tailoring More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
BrightLocal Ltd
to be responsible for: Supporting our customers via the phone (pre booked conference calls), detailing how to use the platform, troubleshooting support enquiries & onboarding new customers. Manage, answer and respond to inbound inquiries via live chat, video calls and email from new and existing customers. Working to SLAs More ❯
value to our customers across the UK and European Union. You will be a critical driver of adoption and engagement, ensuring seamless implementation, onboarding, training, and sustained success for our users and partners. Your core responsibility is to build and maintain trust-based relationships with customers, expanding the More ❯
and maintain comprehensive project plans that align the efforts of customer success, delivery, engineering, and design teams throughout the product delivery lifecycle. Lead customeronboarding in an outward-facing role, ensuring smooth transitions and positive customer experiences throughout the implementation process. Facilitate cross-functional communication and collaboration, ensuring More ❯
backup solutions and VoIP systems. Level 3 Tasks Handling escalations from Level 1 and 2 teams. Managing server migrations, Microsoft 365 implementations, and onboarding new clients. IT consultancy and project management, ensuring solutions are designed and implemented efficiently. Working closely with on-site engineers and end-users to More ❯