176 to 200 of 602 Customer Engagement Jobs in London

GitHub, Yelp, Paramount, and JetBlue. We're building a more trustworthy Internet. Come join us. Manager, Professional Services Fastly is looking for an exceptional customer-centric leader to manage a team of post-sales technical experts. Fastly's Professional Services team provides expert-level technical guidance to customers integrating … means we are working with the latest technological innovations, learning about them, and using our experience to determine how best to use them. Our engagement with customers starts with service onboarding, configuration migration, traffic go-live, and training. We also continue to work with customers as they ...

Fashion Trading Lead Shape the Future of Fashion Commerce Are you passionate about fashion, customer experience, and using data to drive commercial growth? We're looking for a Fashion Trading Lead to play a key role in accelerating category performance, driving innovative trading initiatives, and delivering exceptional buying experiences. … opportunity to join a fast-paced and collaborative team where you'll help shape strategy, influence cross-functional stakeholders, and lead initiatives that grow customer engagement and category revenue. What You'll Be Doing As the Fashion Trading Lead, you will be responsible for identifying opportunities to grow ...

with systems architecture while building trusted relationships with the customers you serve. This is an opportunity to grow your technical expertise, contribute to meaningful customer outcomes, and collaborate with experienced architects who will help accelerate your development. Are you passionate about helping customers solve real technical challenges through cloud … with systems architecture while building trusted relationships with the customers you serve. This is an opportunity to grow your technical expertise, contribute to meaningful customer outcomes, and collaborate with experienced architects who will help accelerate your development. Key job responsibilities Serve as the technical point of contact ...

Africa, and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication … Compliance, Brokerage, Operations, Sales, Marketing, Affiliates, and other key stakeholders to deliver products from concept to market. Define and prioritize product features based on customer needs, regulatory requirements, technical feasibility, and business objectives. Work closely with exchanges, market data providers, clearing brokers, custodians, and technology vendors to enhance ...

clients. Working with the Business Analysis practice and client teams to design, build, oversee, and implement solutions using the Power Platform and Dynamics 365 customer engagement first-party applications. What will the Microsoft Dynamics 365 Solution Architect be doing day-to-day? Advising customers … strong experience working as a Technical Consultant or Architect in Microsoft Dynamics 365 CE (CRM) with successful implementation experience on complex Field Service and Customer Service engagements. Strong understanding of Microsoft Dynamics 365 CE and experience of working on full life cycle implementations across multiple versions of Dynamics ...

build, and scale modern digital commerce ecosystems — embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale. As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents, Consumer … through to delivery and value realisation Strong understanding of digital commerce strategy and platforms — including how commerce ecosystems connect with search, content, data, and customer technology to drive discovery, conversion, and loyalty Experience leading and developing multi-disciplinary teams across strategy, technology, and experience disciplines in a consulting ...

build, and scale modern digital commerce ecosystems — embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale. As customer journeys evolve beyond traditional websites and apps toward AI-mediated discovery, conversational interfaces, and intelligent agents, Consumer … through to delivery and value realisation Strong understanding of digital commerce strategy and platforms — including how commerce ecosystems connect with search, content, data, and customer technology to drive discovery, conversion, and loyalty Experience leading and developing multi‐disciplinary teams across strategy, technology, and experience disciplines in a consulting ...

stack solution for building, fine-tuning, and deploying AI at scale. Whether an organization is modernizing internal operations, launching AI-powered products, or transforming customer experiences, Aion takes them from concept to production on a single, unified platform. We work differently than most AI companies: our teams deploy alongside … applications. Your responsibilities mirror those of a hands-on AI startup CTO you work in small teams to own delivery of high-stakes customer projects, embedding directly at client sites to architect, build, and deploy intelligent agent solutions. You're equally comfortable writing production code, presenting technical solutions ...

structures to visualise performance trends. Leverage a range of tools (Adobe Analytics, ContentSquare, NPS Analysis) to deep dive into, and contextualise, broader platform performance & customer experience improvements. Undertake website tagging & debugging audits, ensuring & improving accuracy of performance reporting & insights delivered. Provide ongoing insight reporting throughout the year, identifying eCommerce … optimisations & efficiencies. Assorted additional client projects Own performance reporting of an owned retail platform, providing monthly & quarterly insights packages & uncovering engagement trends across platform functionality & audience groups. Associated analytics support of Social & Influencer Campaign Reporting, alongside broader exposure & engagement of other projects (including Media Mix Modelling, Regression Analysis ...

organisation is seeking an experienced Senior Solutions Architect to help shape and develop a suite of data-driven software platforms that support commercial operations, customer engagement and business growth. This is a hands-on technical leadership role combining software architecture, full-stack development, cloud infrastructure and emerging … production applications and developing AI-powered features. Familiarity with the Model Context Protocol (MCP), AI agent frameworks or tool-enabled LLM workflows. Experience developing customer onboarding, self-service or customer success platforms. The Opportunity This position is suited to a technically strong architect who enjoys staying hands ...

engage with both technical and non‐technical stakeholders. Key Responsibilities: Product & Technology Consulting Partner with Product Managers and business stakeholders to understand product objectives, customer needs, and market requirements. Provide technology consulting and recommendations for new product features, platform enhancements, and market‐specific capabilities. Translate business requirements into high … technology subject‐matter expert. Present technical solutions and platform capabilities to both technical and business audiences. Support responses to RFPs, RFIs, technical questionnaires, and customer due‐diligence requests. Assess integration requirements for external partners, suppliers, property managers, payment providers, distribution channels, and other marketplace participants. Marketplace & Integration Support Support ...

with significant revenue potential, market influence, or alignment with our product vision. The Senior Solutions Engineer will provide tailored solutions and technical executive-level engagement to drive long-term growth and partnership The Senior Solutions Engineer must be comfortable building rapport with technical champions, augmenting the account team … support to strategic accounts. Solution Development: Design, develop, and implement customized solutions that align with customers' desired business outcomes and demonstrate quantifiable, measurable value. Customer Engagement: Collaborate with sales teams to understand customer requirements and operational pain, deliver compelling presentations, and demonstrate the value of Splunk solutions. ...

ready to jumpstart your career in technology consulting? Build, implement, and deploy custom business applications that reshape how corporations operate. ABOUT THE TEAM Appian Customer Success is obsessed with creating exceptional customer outcomes and driving high-velocity, mission-critical business impact. As the specialized elite consulting branch … setting (includes internships, research, capstones, or consistent part-time/full-time employment). Travel: Willingness to travel; 10% or less annually to support customer engagement PREFERRED QUALIFICATIONS Foundational experience with relational databases (such as Oracle, SQL Server, PostgreSql, etc.). Proven fluency in AI and LLMs, encompassing ...

across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What You Will … Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption, and out-of-scope activity ...

applying in isn’t listed, please contact your Recruiting Partner. AWS is seeking a world class sales professional to help manage the customer relationship with one of the largest customers in our Global Financial Services vertical, focused on growing business and defining the cloud computing industry in the world … services), as well as external SI and ISV partners, to support the best business solution for customers. Defining a CXO relationship strategy within the customer, coordinating executive business reviews, and maintaining customer satisfaction levels. Operating with significant autonomy and discretion. - High degree of decision making is required ...

make every digital experience relevant in the moment it happens. Following the merger of the two pioneers earlier this year, we unify experimentation, personalization, customer insights, commerce optimization, feature management, and customer engagement on a shared data foundation, with AI built into the core rather than bolted … about delivering top-notch digital experiences - we're committed to nurturing our team and their professional journeys. THE TEAM Team Name & Location: Mid Market Customer Success team, based in London. Team Composition: You will join a global Customer Success organization of 12 CSMs spread across the UK, India ...

About Planet Planet Planet is a global technology company delivering innovative solutions that power customer experiences across hospitality and beyond. Within Planet, Hoist Group is a leading networking technology partner in the hospitality sector, specialising in the design, delivery, and support of complex IP networks. Our solutions enable hotels … sales development plan and pipeline. Achieve and exceed quarterly and annual new business revenue targets. Conduct proactive prospecting, including cold outreach and lead generation. Customer Engagement & Relationship Management Build strong relationships with decision-makers across hotel operators and hospitality groups. Present solutions and lead customer discussions both ...

health of a varied EMEA Book of Business across SMB, Mid-Market and Enterprise customers (~ 600 accounts); developing different strategies aimed to increase engagement while mitigating churn Become a trusted advisor; develop consultative relationships (particularly with the Mid-Market and Enterprise segments) by delivering value, sharing best practices … acting as the voice of customers internally Use AI tools to scale personalised customer engagement, accelerate EBR and renewal prep, and surface insights across a large book of business Drive product adoption and usage of Carta throughout the customer journey Leverage technology to proactively engage with customers ...

means for AVEVA, our customers and our stakeholders. Responsible deployment is core to AVEVA’s Industrial AI agenda, and this role will balance external engagement with internal governance . Externally, you will work with customers, industry bodies, standards organisations, and public sector stakeholders to shape practical governance and accountability … with our Product, Enterprise IT, Security, Sustainability, Legal, Risk and Talent and Learning teams, while remaining accountable for responsible deployment in policy design, stakeholder engagement, and enterprise learning enablement . Key Responsibilities 1/Responsible AI Governance, Operationalisation & Enablement Responsible AI principles and guidance: Translate AVEVA’s Responsible ...

means for AVEVA, our customers and our stakeholders. Responsible deployment is core to AVEVA's Industrial AI agenda, and this role will balance external engagement with internal governance. Externally, you will work with customers, industry bodies, standards organisations, and public sector stakeholders to shape practical governance and accountability approaches … with our Product, Enterprise IT, Security, Sustainability, Legal, Risk and Talent and Learning teams, while remaining accountable for responsible deployment in policy design, stakeholder engagement, and enterprise learning enablement. Key Responsibilities Responsible AI Governance, Operationalisation & Enablement Responsible AI principles and guidance: Translate AVEVA's Responsible AI Principles into practical ...

enforcement, and reducing risks from interconnected third- and fourth-party integrations). You’ll also establish measurement and feedback loops to assess effectiveness, reduce customer operational friction, and continuously iterate based on real-world results. You’ll be the strategic anchor for these initiatives aligning customer needs, internal … dashboards (UX). Collaborate closely with design teams to build intuitive, developer-friendly interfaces. Roadmap & Strategy: Deeply understand the application security landscape and analyze customer pain points to define, prioritize, and own the product roadmap. Voice of the Customer: Meet regularly with customers and partners to gather direct ...

applying in isn't listed, please contact your Recruiting Partner. As an Account Manager in the SMB segment, you will be responsible for driving customer digital transformation through effective engagement with a variety of stakeholders, including executives, business leaders, IT leaders, architects, and developers. You will … customers and help solve complex business transformation and growth challenges, enabling them to focus on delivering optimal business results. Your responsibilities will include customer engagement, creating a pipeline of strategic accounts, and managing existing customers. As builders, we aim to create long-term relationships with our customers. With ...

build, and scale modern digital commerce ecosystems, embedding Generative AI and Agentic AI into commerce to enable real‐time personalisation, autonomous merchandising and intelligent customer engagement at scale. We are entering an exciting era of agentic commerce, where new AI channels, AI agents and enhanced customer experiences … commerce transformation roles. Strong experience defining and delivering commerce strategy and transformation programmes for large organisations. Deep understanding of digital commerce ecosystems, including customer journeys, operating models, commercial performance drivers and technology enablement. Experience leading client teams and managing senior stakeholder relationships across business and technology functions. Strong understanding ...

build, and scale modern digital commerce ecosystems, embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising and intelligent customer engagement at scale. We are entering an exciting era of agentic commerce, where new AI channels, AI agents and enhanced customer experiences … commerce transformation roles. Strong experience defining and delivering commerce strategy and transformation programmes for large organisations. Deep understanding of digital commerce ecosystems, including customer journeys, operating models, commercial performance drivers and technology enablement. Experience leading client teams and managing senior stakeholder relationships across business and technology functions. Strong understanding ...

Growth team: a cross-functional team of engineers, Product Owner, designer and business owners focused on Journey 1 - from onboarding through to a customer’s first arrears point. Growth owns the customer and commercial journey end to end, plus the single-writer services behind it. You’ll work … onboarding funnel conversion, utilisation, app reliability and onboarding fraud/ID-failure rates. This is a hands‐on product engineering role. You’ll build customer-facing journeys across app, web and backend services, improve onboarding and engagement, and help the team make better product decisions through technical options ...