426 to 450 of 761 Customer Engagement Jobs in London

drive the product roadmap for the direct to consumer retail proposition Lead the end to end development and delivery of digital experiences that drive customer engagement and commercial growth Identify and build out opportunities to cross sell complementary services within the consumer journey Translate business needs into clear … product requirements and secure alignment across commercial, engineering and operations teams Use data and customer insight to define new features, optimise existing products and drive measurable outcomes Work closely with engineering, UX and delivery teams to ensure seamless execution Analyse market trends, competitor activity and performance metrics to continuously ...

Programs and Sales Enablement. This role sits at the intersection of strategy and execution, working with cross-functional partners across Sales, Marketing, Customer Success, Product and beyond to design and deliver programs that move the needle for Celonis' go-to-market.The Role:As a GTM Program Manager, you will … defined programs with clear goals, milestones and success metricsDesign end-to-end GTM programs including those focused on account targeting, sales methodology adoption, team engagement, customer enablement and cross-functional initiativesManage program execution across all phases from planning through launch to measurement and optimization; create detailed project plans ...

translating the company’s global hardware strategy into strong regional commercial performance. Sitting at the intersection of Global Hardware Product, Regional Product, Sales, and Customer Success, this role ensures that EMEA markets receive the right solutions, at the right time, with the right positioning Key Responsibilities: Regional Hardware Strategy … device models, configurations, lifecycle status, and regional availability Global RegionalHardwareLiaison ChampionEMEA's voice in global hardware strategy — feedingmarketinsights into the roadmapthat reflect field intelligence, customer requirements, and competitivedynamics,briefingstakeholders on updates, and sharing pipeline visibility to keep cross-functional teams aligned. Regulatory & Payment-Scheme Compliance: Own EMEA'sregionalcertification roadmap ...

work with senior stakeholders across Streaming, Product, Marketing, Commercial and Technology to turn complex data into actionable insights that influence business strategy, customer experience and commercial growth. What you'll do Define and deliver enterprise-wide data and insights strategies. Transform complex analytics into clear, commercially focused recommendations … senior leadership. Develop KPI frameworks, executive dashboards and performance reporting. Identify opportunities to improve customer engagement, business performance and operational efficiency. Partner with Analytics, BI and Data Engineering teams to deliver scalable insight solutions. Champion a data-driven culture across the organisation. What you'll bring Significant experience ...

solution for over 3 million registered merchants. Loyverse offers a complete suite of mobile point-of-sale applications that integrate sales management, inventory control, customer engagement, and business analytics. Designed with SMBs in mind, Loyverse emphasizes a mobile-first approach, making it particularly effective in emerging markets where … Develop full-funnel GTM strategies usingpaid, owned, and earned channels in collaboration with externalchannel marketing partners.Influence the Roadmap: Serve as the voice of the customer inproduct development by identifying unmet needs and surfacingopportunities for improvement and innovation.Develop Cross-functional Alignment: Work closely with Product tocoordinate GTM activities and ensure ...

most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support … iconic consumer brands and tech giants to banks, retailers, and healthcare leaders turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of rapidly evolving ...

delivery of the platform. As a member of this team, you will have the chance to shape and influence the platform using your customer insights and product development capabilities. As a Product Manager, you will become a Subject Matter Expert (SME) on the In Control platform and work closely … Work closely with engineering scrum teams to deliver products that meet business requirements• Drive development of new products in anticipation of or response to customer needs, market trends, and competitive opportunities• Engage directly with regional teams to support partners and customers on product roadmap, product implementation and demos• Generate ...

architectures including data lakes, lakehouses, real-time analytics, and streaming platforms.Drive AI and GenAI adoption use cases including: Predictive maintenance Intelligent operations Grid optimization Customer engagementWorkforce productivity Sustainability analytics Digital twins Promote responsible AI governance, data quality, and enterprise data management.Lead data modernization initiatives integrating OT, IoT, enterprise … customer data ecosystems.Client Engagement & Business DevelopmentSupport strategic account planning and growth initiatives.Participate in executive briefings, workshops, and transformation advisory engagements. Contribute to business development, proposals, solution positioning, and executive presentations.Collaborate with sales and delivery teams to shape large-scale transformation programs. Develop trusted relationships with client executives ...

with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport … kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit ...

deeply on a day‐to‐day basis with EMEA sales, field engineering, and GTM leadership. You will operate at the intersection of industry expertise, customer engagement, and commercial strategy, helping Databricks win in a market where data and AI are redefining how energy systems are built and optimised … harnessing the transformative potential of data and AI to drive real business value, we want to hear from you. Key Responsibilities Strategic Vision & Executive Engagement: Lead AI vision‐setting engagements with top energy accounts, advising CEOs and executive teams on strategic adoption and impact. Cultivate and maintain executive‐level ...

alongside key ISV partners across WEMEA, Benelux, and the Nordics.The OpportunityThe Cloud & ISV Alliances Manager is responsible for owning and leading the strategic engagement, co-sell motion, and partnership between Okta, AWS, and our core ISV ecosystem (including partners like Zscaler and CrowdStrike).Reporting into the AVP of Cloud … ecosystem, including in-depth knowledge of the AWS sales organization, AWS Marketplace (including CPPO), the AWS Partner Network (APN), and the APN Customer Engagement (ACE) system.ISV Experience: Proven track record working with or alongside major ISV players, ideally within the cybersecurity landscape (e.g., Zscaler, CrowdStrike).Regional & Language Skills ...

build, and scale modern digital commerce ecosystems — embedding Generative AI and Agentic AI into commerce to enable real-time personalisation, autonomous merchandising, and intelligent customer engagement at scale.We are entering an exciting era of agentic commerce — where AI agents, conversational interfaces, and intelligent systems are reshaping how people … CrewAI — and how they are appliedExperience with retrieval-augmented generation (RAG) architectures, vector databases, and LLM-powered applications as part of a commerce or customer technology programmeFamiliarity with CI/CD pipelines, containerisation, and cloud-native deployment practices for production commerce and AI systemsWhat ...

week in London HQ Ready to move beyond supporting marketing campaigns and start taking real ownership of digital content, lead generation and B2B customer engagement? We have been mandated by our client, an established £15m turnover data intelligence and technology business employing around 150 people, to recruit … consumer-facing organisations across regulated and complex markets. The appointment forms part of an investment in marketing designed to support business growth, increase market engagement and ultimately help generate new clients and net new business. This is a varied role offering exposure across the marketing mix, with particular responsibility ...

people, ideas and expertise in innovative and exciting ways.We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud ...

ideas and expertise in innovative and exciting ways. We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media. Part of Publicis Groupe, and a Leader in Gartner's Magic Quadrant for Global Marketing Agencies, we're proud ...

Auth0 — authentication flows, token validation, and secure API integration. D365/FinOps integration — OData API, entity model, and data export patterns. Microsoft Dynamics 365 Customer Engagement (CE) — familiarity with CE configuration, customisation, or development. A significant portion of the broader programme work will be delivered ...

Auth0 — authentication flows, token validation, and secure API integration. D365/FinOps integration — OData API, entity model, and data export patterns. Microsoft Dynamics 365 Customer Engagement (CE) — familiarity with CE configuration, customisation, or development. A significant portion of the broader programme work will be delivered ...

data annotation specialists, to create high-quality training datasetsDesign and maintain robust evaluation frameworks to ensure the reliability and effectiveness of AI modelsParticipate in customer engagements, including occasional travel (approximately two weeks per quarter)Contribute to the scaling of AI capabilities in the public sector through hands-on knowledge ...

capabilities available, build confidence in the models, and fully realize the value of their investment. Your responsibilitiesCustomer communication & relationship- Be accountable to your customer of any activity and delivery related to our Revenue Management and Dynamic Pricing business. - Communicate comprehensively to your customer on how to adopt … daily business operations, management, business-oriented, technical-oriented, operations research-oriented, different cultural backgrounds. - Be a problem solver, anticipate and eliminate any roadblock to customer satisfaction and business adoption, identify and mitigate with your customer any risk on the project delivery, scope or timeline, articulate and justify accordingly ...

Description At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses. What You’ll Be Doing: Manage Technical Deal Cycles: Lead the technical validation phase … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards. Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de‐risk the technical buying decision. Configure Agentic ...

What you’ll work on: Overall commercial accountability for a project Resource management responsibility across a portfolio of projects Working within the Service Delivery customer engagement process and driving continuous improvement Managing finances, planning, risk and client stakeholders and relationships Proactively managing and communicating with clients to ensure … high level of customer satisfaction Collaborating with internal teams to maintain an ongoing understanding of features and functionality and translate the information into best practices for customers What you may have: Clearly, we’re looking for not just an experienced Project or Programme manager but some with a capability ...

Services organization within CRPM (Charles River Private Markets), the primary goal of the Principal Consultant will be ensuring successful Professional Services (“PS”) to meet customer requirements while promoting customer adoption and providing a channel for the sale of other company Software and Services. This role is extremely critical … takes the handoff of a client from a finalized Sales contract to ensuring that customer is effectively on-boarded (a consulting engagement that could last several months). As the senior hire on this team within EMEA region, this person has the unique opportunity to also support business ...

Kingdom: Dublin, Irelandtime type: Full timeposted on: Publié aujourd'huijob requisition id: R34154## Job Description## At Zendesk, we’re revolutionising what’s possible in Customer Experience (CX) and Employee Services (ES). Our rapid innovation and Agentic AI leadership have earned the trust of thousands of forward-thinking businesses.## … standard integration topologies, and ensuring compliance with enterprise security and data privacy standards.* ## Execute Technical Discovery & POCs: Conduct thorough technical discovery sessions with customer IT and business teams. Own the creation of impactful Proofs of Concept (POCs) and custom demonstrations that de-risk the technical buying decision.* ## ...

initial 6-month contract. This role sits at the heart of the Professional Services Sales function, supporting the sales process from initial customer engagement through to project handover. Working closely with Account Managers, Professional Services Consultants and Project Managers, you'll coordinate services opportunities, prepare customer proposals … Services Sales team throughout the sales lifecycle. Coordinate Professional Services opportunities from initial enquiry through to project handover. Work with Account Managers to understand customer requirements and define the appropriate services offering. Schedule discovery calls and planning meetings with customers and internal stakeholders. Coordinate the preparation of Statements ...

initial 6-month contract. This role sits at the heart of the Professional Services Sales function, supporting the sales process from initial customer engagement through to project handover. Working closely with Account Managers, Professional Services Consultants and Project Managers, you'll coordinate services opportunities, prepare customer proposals … Services Sales team throughout the sales lifecycle. Coordinate Professional Services opportunities from initial enquiry through to project handover. Work with Account Managers to understand customer requirements and define the appropriate services offering. Schedule discovery calls and planning meetings with customers and internal stakeholders. Coordinate the preparation of Statements ...