1,101 to 1,125 of 1,879 Customer Experience Jobs in England

foundation that enables seamless transactions and effective fraud protection. What's the job? Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape. Own and prioritise the payments platform roadmap aligned ensuring it delivers secure, seamless … governance forums. Monitor platform performance, risks, costs and scalability considerations. Coach and develop product capability within the platform teams. What you'll bring Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement) Track record of delivering platform products in complex, multi-brand or multi-market environments ...

scale retail transformation . This organisation partners with many of the worlds best-known retail brands, delivering modern, enterprise-grade architectures across the full customer and supply-chain lifecycle. Youll work on major programmes spanning eCommerce , payments , loyalty , ERP , order management (OMS) , booking & reservations , point of sale (POS) , buying … shaping. What youll do: Lead end-to-end solution design for high-profile, enterprise scale retail clients, shaping application architectures that underpin millions of customer interactions. Work closely with product, engineering, and business teams to define scalable, secure, and future-proof solutions. Act as a trusted advisor, guiding clients ...

scale retail transformation . This organisation partners with many of the worlds best-known retail brands, delivering modern, enterprise-grade architectures across the full customer and supply-chain lifecycle. Youll work on major programmes spanning eCommerce , payments , loyalty , ERP , order management (OMS) , booking & reservations , point of sale (POS) , buying … shaping. What youll do: Lead end-to-end solution design for high-profile, enterprise scale retail clients, shaping application architectures that underpin millions of customer interactions. Work closely with product, engineering, and business teams to define scalable, secure, and future-proof solutions. Act as a trusted advisor, guiding clients ...

Melio is seeking a senior leader to steer Customer Experience … operations across the business in Manchester, aligning strategy with execution and scalable operating models. You will own performance, dashboards, and workforce management, partnering with CX Analytics, Product, and Engineering to improve products and processes. This role demands data-driven decision making, strong stakeholder management, and hands-on leadership to build ...

largest multi-channel retailer of trade tools, plumbing, electrical and hardware products. Our success is built on a simple but powerful customer purpose: helping our customers get theirjobs done quickly, affordably and right first time. Digital sits at the heart of that proposition. Over 75% of the business … even stronger connection with our customers and opening up new opportunities to deliver more personalised and rewarding experiences. With continued investment in digital platforms, customer data and AI capabilities, we have strong foundations for the next phase of growth. We're looking for an exceptional ecommerce leader to build ...

insight they need to act quickly. Create the conditions for delivery: clear ownership, strong prioritisation, disciplined execution and the freedom to design better customer and colleague experiences from the ground up. Ensure data, AI and technology capabilities are delivered securely, responsibly and in line with customer, conduct, resilience … right thing for customers, colleagues and Metro Bank, and have the confidence to call out concerns early. What you will need Extensive experience leading complex, enterprise‐wide transformation, programme or portfolio delivery in banking, financial services, FinTech or another regulated environment. A track record of taking large‐scale change ...

role reports to the Global Head of Legislation and works closely with Editorial Managers, Product, Technology, and global stakeholders to drive measurable improvements in customer experience and support the ongoing development of AI-optimised, quality-focused workflows. Key ResponsibilitiesLead Regional Quality StrategyDevelop and deliver the UK & Ireland quality … practices. Conduct audits and spot checks to ensure accuracy and structural consistency. Monitor Performance & Drive ImprovementDefine and report on quality metrics. Analyse audit results, customer feedback, and error trends to identify root causes and drive sustainable improvements. Advance AI‐Enabled & Digital WorkflowsPartner with Technology and Product teams to develop ...

will be responsible for: Researching potential customers to shape and build new business Growing new business through effective communication methods, including cold calling, customer meetings and email marketing Working towards your KPI's through developing market understanding, building relationships and networking Providing effective account management to support your customers … technology strategy, implementation, and future requirements Collaborating with your sales team, cross-functional teams, and external partners to help develop a rich customer experience Have good verbal and written communication skills and be capable of performing tele-sales activities Provide required support for digital marketing activities to bring ...

premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world's leading brands to deliver an exclusive range of hand-picked products … looking for a Senior Product Designer who thrives at the intersection of usability and design strategy. You'll lead design projects for both our customer-facing app and internal tools used by our operations and commercial teams, ensuring seamless and scalable experiences across the board. You'll work closely ...

days in London This is a fantastic opportunity to join a high-growth InsurTech where you'll take ownership of building customer-facing products from day one across multiple insurance lines. THE COMPANY: This B-Corp certified InsureTech business places sustainability, fairness, and customer experience … everything they build, and are now looking for their next Junior Software Engineer. THE ROLE: You will take ownership of building and shipping customer-facing products . Key responsibilities include: Building and launching production features Contributing to new product launches , partner integrations, and platform improvements Owning work ...

clients are investing more and more into the latest technologies driven by the need to deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. Role … Celestra in-house management system Data entry using our Xero accounting system including maintaining a sales & purchase ledger Involvement in the setup of customer invoices and credit notes Learning about the processing of employee expenses & reconciling supplier statements Reviewing new and existing suppliers Raising and preparing sales invoices ...

grow an online consumer business. Rather than managing the technical aspects of a website, you'll be responsible for increasing sales by improving the customer journey, driving conversion, increasing average order value, and building customer loyalty. Working closely with the Marketing, Creative and Commercial teams, you'll develop … execute initiatives that improve acquisition, retention and lifetime value, using data and customer insight to inform decisions. Key Responsibilities Own the commercial performance of the DTC channel, delivering sales and growth targets. Develop and execute initiatives to improve conversion, average order value and customer lifetime value. Plan ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service, ensuring timely logging, high accuracy and proactive and detailed maintenance of cases ...

insight they need to act quickly. Create the conditions for delivery: clear ownership, strong prioritisation, disciplined execution and the freedom to design better customer and colleague experiences from the ground up. Ensure data, AI and technology capabilities are delivered securely, responsibly and in line with customer, conduct, resilience … looking for people who are energised by ambition, excited by possibility and motivated by the opportunity to help shape what comes next., Extensive experience leading complex, enterprise-wide transformation, programme or portfolio delivery in banking, financial services, FinTech or another regulated environment. A track record of taking large-scale ...

Jill Delivery team, working alongside Ed Steele and Ed Kim. You’ll build the machine that enables us to scale our GTM and customer base management to the next level. Hundreds of companies have now set up a role via Jill. Our growth doesn't come from completely manual … complex, scalable agents. We build with agents constantly, and you'll ship even more advanced agents into our existing workflows. This could include automating customer-facing delivery, such as reactivation and expansion campaigns. Turn signal into action. Uncover leading indicators that predict outcomes like expansion and churn, and wire ...

team confident enough with this to stop waiting for you. What we’re looking for At least five years across digital, CRM, customer experience or transformation, including three in a senior role. Hospitality, retail or another business where the customer is the focus. You’ll be equally ...

built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a founding biology lead joining shortly. … have used them in anger rather than read about them in posts. MUST HAVE Five or more years of professional software engineering experience. Direct experience putting LLMs, foundation models, or agentic systems into production at scale. Working comfort with the LLM harness layer: token economics, retrieval, evaluation, structured output ...

adoption of new technologies and approaches, including the use of Generative AI.Promote a culture of continuous learning and development within the architecture team. Qualifications: Experience: Proven experience in a senior architecture role, with a strong background in designing and implementing architectural solutions. Experience leading and managing … team of architects or technical professionals. Demonstrated ability to liaise with various stakeholders and build strong relationships. Experience working collaboratively with cross-functional teams and verticals. Must be familiar with public cloud providers and offerings, specifically AWS and Azure. Experience in designing and deploying solutions that provide services ...

1000+ employees aligned to the region. You will proactively acquire new prospects and drive Talkdesk’s offerings through solution-based selling, bringing passion for customer experience to our rocketship growth. Experience selling to C-suite and large corporate accounts is essential. #J-18808-Ljbffr ...

initiatives. You will also manage, coach and develop a small number of staff, with a focus on managing employee performance. Minimum (Essential) Requirements: Experience in bespoke software delivery, operating as a part of an agile team working for an external customer (experience in a client-facing role … consulting environment is a must-have).Defence sector experience. Active SC clereance. Experience of the software development lifecycle, involved from analysis through to acceptance, launch and live operationsExcellent facilitator of workshops, able to lead stakeholder groups to achieve focused outcomesAccomplished at modelling As-is and To-be business processes ...

allowance. 25 days’ holiday + bank holidays, company pension, private medical insurance, life assurance & corporate eyecare scheme. Opportunity to drive system & efficiency, improve customer experience and own the IT strategy Continued learning & development supporting your career progression. Our Mission: We are customer centric . That means ...

cloud-native services, event-driven architectures powered by Kafka, and data platforms that support critical business decisions across retail, digital, supply chain and customer experience. As a Staff Engineer – Data Engineering , you'll play a pivotal role in shaping the technical direction of our data platforms and products. … monitoring, alerting, incident learning and continuous improvement. Ensure data governance, security, GDPR and PII considerations are embedded into solution design from the outset. Significant experience designing, building and operating modern data platforms and data engineering solutions at scale. Strong expertise in batch, streaming and event-driven architectures, including hands ...

communities across the UK. Key Responsibilities Lead the technical development and delivery of iStandUKs digital products, platforms and service whilst supporting Tamesides wider Customer Experience Programme. Provide technical support and guidance as an active member of the iStandUK technical group. Design, develop, configure, test and deploy standards-based … technology and data standards to improve public services and who thrives in a collaborative, innovative environment. You will: Have at least 3 years industry experience in developing web-based applications at a senior level within a professional DevOps environment. Have a passion for creating intuitive, accessible and user-centred ...

about software and automation in SRE and develop a variety of tooling and infrastructure. Our services run on mixed & hybrid platforms. Responsibilities Create outstanding customer experience, and help developers write better code faster Troubleshoot complex distributed systems running on both bare metal and hypervisors Participate in code reviews … evaluate and improve our own delivery processes within the team Evolve critical, foundational systems to provide next generation features at scale Minimum Qualifications Advanced experience with programming languages (Go, Python, Ruby, Bash) and a passion for designing and building reliable systems Strong sense of ownership and integrity demonstrated through ...

opportunities, maximise value, and achieve their business goals whilst contributing to the growth of Ingram Micro's Cyber Security business. If you're ambitious, customer-focused, and motivated by delivering results, we'd love to hear from you. Core ResponsibilitiesBuild and develop strong relationships across an assigned partner base. … with vendors and internal teams to create mutually beneficial business outcomes. Develop account plans and identify new opportunities to increase revenue and profitability. Lead customer engagements, presentations, and business reviews. Support the achievement of revenue, margin, and partner growth objectives. Deliver an exceptional customer experience at every ...