1,126 to 1,150 of 1,879 Customer Experience Jobs in England

should HubX be your next move? At HubX, you will have the chance to make a direct impact on revenue, conversion, and customer experience across products used by millions of people. Your work will help us improve payment success, reduce friction, and unlock meaningful business growth at scale. … sharp focus on incremental successful revenue. Separate and diagnose the main sources of payment loss, including issuer declines, authentication failures, technical failures, and customer abandonment. Improve authorization rates by designing and testing routing, cascading, and retry strategies based on issuer, geography, currency, card type, and historical performance. Optimize ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. Its an incredibly exciting time to work in energy. Join us on our mission … energy system to make power cheaper, greener and better for people around the world. Our tech platform is already licensed to support 60 million customer accounts in 17 countries, and we aim to serve 100 million globally by 2027. Our technology team has grown extremely quickly as a result. ...

I. Specifically, we are looking for a leader who is experienced with selling and delivering digital transformations encompassing our core offerings of Customer Experience, Product Innovation, Enterprise Platform Modernization, Data Modernization, AI Readiness, Engineering Excellence and Digital Application and Maintenance Operations (DAMO). You will be inheriting … well as client relationship management, account strategy and planning, joint delivery governance and project reviews. This includes e.g. Understand the industry context, the customer problem and define mutual value Develop and execute on key account plans and overall go-to-market Acquire and nurture senior client relationships on strategic ...

quality IT support. The role focuses on maintaining service levels, delivering support models for new services, reviewing service metrics KPIs (Key Performance Indicators) improving customer satisfaction, and contributing to continual service improvement initiatives. This job role is based in Ipswich. Hybrid (3 days office based & 2 days remote). … market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention. We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK's leading fixed and mobile networks. ...

future of businesses of all sizes use technology to connect with customers, employees and partners. As an Enterprise Account Executive focused on new customer acquisition for enterprise Life, Pensions, and Insurance (LPI) accounts, you will grow Google Cloud by acquiring new logos and securing the foundational workloads to accelerate … understanding of new customers' critical challenges and aligning them with Google Cloud's portfolio of solutions. You will lead the sales process, from initiating customer conversations to orchestrating internal and external teams to deliver business commitments and increased consumption. You will be a strategic partner to customers, leveraging consultative ...

technology deputy to the Head of Ecommerce. You lead our front-end engineering and test teams to deliver a stable, high-performing ecommerce experience while improving delivery predictability, release confidence and quality. This role is critical to steering our front-end modernisation/migration programme.You are technically credible … work sensibly, and ensure delivery remains safe throughout.Work closely with Product to challenge briefs, shape solutions, and ensure the team delivers the best customer experience outcomes.Ensure releases are "ready to ship" with strong test discipline, clear defect management, and visible sign-off.Coach, develop and performance-manage engineers ...

efficiency to complex device supply chains. As Service Delivery Manager , you’ll play a key role in ensuring the successful operational delivery of customer programmes. Working closely with the Operations Director and cross-functional internal teams, you’ll help drive actions forward and ensure customers receive a consistently high … level of service. Key responsibilities include: • Managing customer tickets and operational requests • Tracking action plans and ensuring deliverables are completed • Preparing reporting packs and customer updates • Supporting QBRs and MBRs • Coordinating across internal teams to drive operational performance • Building strong relationships and ensuring a positive customer experience ...

unlocks a new energy system of the future. By optimising renewable generation, building a more intelligent grid, and empowering utilities to deliver an exceptional customer experience, our operating system is transforming the industry worldwide. It’s an incredibly exciting time to work in energy. Join … delivery. Potentially managing a squad (team) as well. What you’ll bring to the party: You’ll be a strong fit if you have experience leading engineering teams across multiple squads, teams or product areas in a complex product environment. A collaborative product and engineering mindset: you care about ...

Research, test and help implement AI and automation tools, integrations and workflows with appropriate oversight Use AI to improve research, content creation, campaign planning, customer engagement and internal efficiency Support the documentation, testing and evaluation of new AI and automation solutions, including the benefits and risks Share useful learning … market research, prospect research, audience segmentation and campaign personalisation Maintain accurate and useful information within HubSpot Use HubSpot to build and improve workflows, campaigns, customer journeys and automated tasks Support email marketing activity, including lists, workflows, campaigns and reporting Help improve CRM data quality and reduce unnecessary manual administration ...

elevate the Preply brand within our global tutor community. This is a long term brand building role focused on shaping how tutors perceive, experience, and advocate for Preply. You will define the narrative for our tutor audience and lead high impact initiatives that strengthen trust, pride, and professional identity … Partner directly with Supply/Tutor Success teams on major narrative moments and strategic bets. What you need to succeed 10 + years of experience in brand comms aimed at partner marketing in a fast paced/tech environment Excellent written and verbal communication skills with a sharp ...

Updating of the system with information from sub-contractors. - Updating of the system with information from operational staff members. - To promote a culture of customer service to both internal and external customers and partners and to liaise with other departments regarding issues if required. - To undertake any other reasonable … tasks and duties relevant to the post and grade as may be determined by the Contract Manager/Helpdesk Manager. Skills/Experience: - Good knowledge of computers and software. - Performing in a busy and demanding Office Environment. - Previous customer experience, able to provide a professional and supportive ...

clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. Our clients are investing more and more into the latest technologies driven by the need … deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always ...

responsible for driving growth, product adoption, and stakeholder management within your portfolio, with the goal of building true business partnerships. You will leverage data, customer feedback, and your SaaS expertise to create value at the enterprise level. What you'll doAct as the main point of contact … mitigate risks earlyBuild strong, trusted relationships with C-level and operational stakeholders, positioning Lightspeed as a long-term strategic partnerCollaborate cross-functionally with Product, Customer Success, Implementation, and Support teams to deliver an excellent customer experienceCollect customer feedback and proactively share it with relevant teams to identify ...

product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment … overall company and regional goals. Plan, execute, and manage regional events such as trade shows, webinars, and in-person activations, aligning them with local customer needs and sales opportunities. Create, coordinate, and monitor multi-channel marketing campaigns, including digital, events, partner marketing, email, PR and social media, ensuring they ...

Role We are seeking an experienced Service Delivery Manager to lead the delivery of live operational services, ensuring high levels of service performance, customer satisfaction, and contractual compliance. This role is responsible for overseeing service operations, managing key stakeholder relationships, and driving continual service improvement across a managed services … Ensure effective management of major incidents, problems, risks, and service requests. Drive root cause analysis and continuous service improvement initiatives. Build and maintain strong customer relationships, acting as a trusted service partner. Oversee supplier performance and ensure third-party services meet contractual obligations. Produce and present service reports, dashboards ...

Company DescriptionWe Elevate. Digitally. SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise. … conducting in-depth analyses of complex needs and proposing strategic solutions grounded in benchmarks, evidence, and operational reality. Drawing on AI expertise and consulting experience, you enrich recommendations, challenge stakeholders to think harder about the problems worth solving, and guide teams through the change that AI adoption demands. ...

order to be successful, you will have the following background: Background within either UK Military, or working with the Military/MoD as a customer Experience of acting as a senior technical authority, providing architectural leadership Enterprise Architecture background across software engineering and platform delivery, including cloud-hosted … services, APIs, DevSecOps, CI/CD and test automation Experience of introducing emerging technologies including AI, ML and data enabled services Strong and robust stakeholder management skills SC Cleared Within this role, you will be responsible for: Senior leadership role within a multi-year delivery environment, supporting thousands ...

consumer initiatives. Working closely with brand, commercial, IT, and agency partners, you'll drive digital excellence through the delivery of impactful campaigns, optimisation of customer journeys, website performance improvements, and data-led decision making. Key Responsibilities Partner with brand teams to plan and deliver digital marketing campaigns across … email, and digital channels. Manage and optimise digital platforms including Adobe Experience Manager (AEM) and related commerce technologies. Support CRM strategy, audience segmentation, customer journeys, and email marketing execution through Salesforce Marketing Cloud . Analyse campaign and website performance using Google Analytics , providing actionable insights and recommendations. Support ...

through their journey and ensuring they achieve long-term success? If so, we'd love to hear from you! About the role: As a Customer Success Executive, you'll be a trusted advisor for our key customers, typically managing core (mid-market) accounts or specializing in flagship products. Your … mission is to help clients get maximum value from our market-leading software, supporting them at every step of the customer journey. From onboarding and product training to adoption, retention, and beyond—you'll be the bridge between our solutions and our customers' success. You'll collaborate closely with ...

Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

play a vital part in shaping and optimizing how we work and collaborate through Microsoft 365, modern device management platforms, collaboration tools, and digital experience monitoring technologies. As a member of our small, multi-skilled IT team, you will have the opportunity to work across a broad modern workplace … seamless employee experience. This is a high-impact, hands-on role that is perfect for someone who is passionate about collaboration technologies, user experience, and modern device management. What you'll be doing Google Workspace Administration: Manage and optimise our Google Workspace environment, including user management, access controls, security ...

wide range of products Ensure all on-site advertising, promotions and product merchandising is aligned with marketing campaigns Merchandise products to enhance customer experience and increase conversions Monitor where product images are missing, incorrect or lacking optimisation Identify ways to assist in improving conversion rates through persuasive content … developments Ensure work is completed in a timely manner, within deadlines, and to an excellent quality, through high attention to detail Checking the customer journey on the website and raising any issues such as broken links or pages Training Level 3 Multi Channel Marketer Functional skills Work based learning ...

London, Hybrid/On-site, UK & EMEA Coverage, Enterprise Technology, Global Technology Company We're looking for an exceptional Business Development Director with deep experience across Telecoms, Media and Enterprise Software who knows how to open doors that others can't, build relationships at the highest level and turn … from the ground up. If you're energised by the chase, thrive in complex enterprise environments and get your biggest buzz from winning a customer who wasn't previously on the books, this could be the opportunity you've been waiting for. THE OPPORTUNITY ...

Cash (O2C) processes with technical consulting and solution design capabilities. The ELR Technologist is both a trusted advisor and implementation lead, helping accelerate customer onboarding, reduce deployment friction, improve implementation consistency, and create successful customer outcomes. What Your Responsibilities Will Be Regulatory Translation & Solution Design Partner with … reusable implementation patterns, integration requirements, process flows, and solution blueprints. Create living requirements documentation that evolves alongside regulatory changes. ERP & Business Process Consulting Analyze customer Order-to-Cash (O2C) and Procure-to-Pay (P2P) processes and identify impacts from e-invoicing mandates. Map business processes to ELR platform capabilities ...